Port Forwarding on Home Hub 4

OK, first post here. Hello.
I've searched the forums and checked the FAQ's for an answer, no joy.
I simply need to open port 9000 on my HH4 to allow out of home access to my new Buffalo NAS.
The port fowarding FAQ - here - does not work:
http://bt.custhelp.com/app/answers/detail/a_id/43715
If you follow the instructions to setup a customer application you can enter the port you need, however once saved, your custome app does not then appear in the Application drop down list so it is impossible to associate it with a device (the NAS in my case)
Has anyone manged to get port forwarding on a custom app working for a HH4?
As an aside FTP does not seem to appear as an optional protocol to open - is this not supported?
Solved!
Go to Solution.

Use the IP address not the device name.
This page should help.
Port forwarding problems
There are some CCTV example on this page.
Help with setting up routers, repeaters, Smart TVs, printers, CCTV, NAS, VOIP
There are some useful help pages here, for BT Broadband customers only, on my personal website.
BT Broadband customers - help with broadband, WiFi, networking, e-mail and phones.

Similar Messages

Port Forwarding on Home Hub 5 not working

Hi,
Is anybody else having problems getting ports to forward on their Home Hub or Home Hub 5?
I am a new BT customer, less than a week infact and BT have been utterly hopeless in getting this resolved. All they do is send me instructions for port forwarding on a homehub which I do not need and tell me that i need to pay for their tech support to investigate it further which is freaking ridiculous considering port forwarding is an essential part of any router and this router is brand new, less than a week old. (Do BMW sell you a car and then refuse to take responsibility for a broken engine?)
My other option is buying an ADSL 802.11ac router for £150 which out of principle, i dont think i should have to do. One of the reasons i came to BT in the first place was because the homehub is supposed to be one of the best free provider supplied routers around.
Please only reply to this if you know what you are talking about or have experienced this same issue yourselves. I reiterate that I have not missed any configuration steps on my part and this is a case of the homehub simply not working as it is designed.
Scenario:
I like to have remote desktop access to my home computer from external networks. I do not use 3rd party software such as 'log me in' or 'team viewer', I like to use Microsoft Remote desktop and had been doing so for years with my Sky broadband until last week.
I have dynamic DNS running on my machine which updates my constantly changing external IP to the dns server so dont worry about that, thats all good.
I have correctly set up the forwarding of TCP 3389 to the static I.P of my home desktop on the homehub (and rebooted and or factory reset several times)
Result:
Nothing. The homehub displays as though it has forwarded the ports yet i am still unable to remote in from an external network. The port shows as closed when i run a port scanner.
The same goes for other ports I have tried to open. For example, my Xbox One.
BT are sending me out a replacement Hub to try but I fear that this will have the same result as i have seen a few other people post with the same issues.
If anybody has experienced and or resolved this, please let me know and i will be forever grateful
Thank you

When you do a major network revision always reset the TC to factory and start over.. it simply remembers too much of the last setup.
Plug WAN TC into the HH5 and run through the airport utility again. The TC must go into bridge mode. It then should work fine, but I recommend particularly with Mavericks you use strict naming.
Not apple names.. long, loose and loopy.
Names that are short, 2-10 characters is plenty but make an upper limit of 20.
No spaces..
Pure alphanumeric.. no apostrophe or any other odd character.

TS2972 How do you port forward for Home Sharing ?

I want to home share with my apple tv and it's not working, so i think i need to port forward for home sharing on my apple tv. But i dont know how to port forward :S

I use an application called port map. http://www.codingmonkeys.de/portmap/ Make sure you download the landlubbers version. When you open it add a port called minecraft with the port 25565

Can't open ports on BT home hub 2

Hello I can't open these ports on my BT home hub 2
27000-27015 as UDP
27016-27030 as UDP
27014-27050 as TCP
4380-4380 as UDP

Please see this guide.
Port forwarding problems
If you are trying to forward them all to the same device, then you have overlapping ports and it will not work.
You are trying
27000-27015 as UDP
27016-27030 as UDP
27014-27050 as TCP
4380-4380 as UDP
Try instead
27000-27050 UDP
27000-27050 TCP
4380-4380 UDP
That includes the full range. It does not matter if you forward both TCP and UDP.
There are some useful help pages here, for BT Broadband customers only, on my personal website.
BT Broadband customers - help with broadband, WiFi, networking, e-mail and phones.

Cant Open Port 3659 on Home Hub! Please help!

Im having problems with playing Battlefield 3 online. After contacting EA they told me I needed to forward the following ports on my new BT Home Hub 3.0 Firmware Version: 4.7.5.1.83.8.94.1.11 (Type A):
TCP: 80, 443, 9988, 20000-20100, 22990, 17502, 42127
UDP: 3659, 14000-14016, 22990-23006, 25200-25300
All of them were applied fine apart from port 3659 where it gives the following error:
It says theres a conflict even if I try only applying this one rule. According to another forum 3659 is actually the most important as it relates to the 'EA Tunnel' so could explain the issues Im having?
If I use an online Port Scanner, some tell me that its blocked and the following one shows that its (TCP version) filtered to 'apple-sasl'. So it looks like maybe its been pre-reserved for Apple products and hence why it cant be forwarded to a more general rule?
Do BT block or throttle any ports? How can I fix this issue?
Thanks.

Use the IP address not the device name.
This page should help.
Port forwarding problems
There are some CCTV example on this page.
Help with setting up routers, repeaters, Smart TVs, printers, CCTV, NAS, VOIP
There are some useful help pages here, for BT Broadband customers only, on my personal website.
BT Broadband customers - help with broadband, WiFi, networking, e-mail and phones.

BT HH2 Port forwarding using User defined IP addre...

Does any one know if port forwarding on the BT Home Hub 2 be successufully acomplished using a User defined IP address as my HH2 cannot detect the NAS device that is Directly connected to it.
I do not have a statis IP address.
Thanks
Keith
Solved!
Go to Solution.

Port forwarding works fine when you use a static IP address outside of the home hubs DHCP range.
See some threads about this here Port forwarding with home hub
And how to use static IP adresses here.
Static IP with Home Hub
Telling the home hub to always use the same address, does not work reliably.
There are some useful help pages here, for BT Broadband customers only, on my personal website.
BT Broadband customers - help with broadband, WiFi, networking, e-mail and phones.

Home Hub 3 Gigabit Port/Ethernet 4 Not Working

Just before christmas time the gigabit ethernet port on my home hub 3 stopped working.
I tried other cables and there is no connection whatsoever between the gigabit port and other devices, but the other three ethernet ports work fine?
I had it so a cable went from the gigabit port to a gigabit switch which then distributes around the house.
Obviously i'm now using the standard 10/100 ports on the home hub 3 which is fine as the only wireless devices (which would go through the gigabit to the home server) is a laptop.
I was just wondering what would cause this single port to stop working, and if there is a possible fix or if i need to get a replacement hub?
Cheers.
Solved!
Go to Solution.

Try a factory reset of the home hub 3, and if it still does not work, all you can do is ring the helpdesk, and ask for a replacement.
There are some useful help pages here, for BT Broadband customers only, on my personal website.
BT Broadband customers - help with broadband, WiFi, networking, e-mail and phones.

Xbox One and xbox 360 on the same Home Hub 4

I currently have an xbox one and 360 directly connected to a Home Hub 4 (with different internal static IP addresses allocated to the xbox units). I want to configure port forwarding on the Hub to enable access to xbox live and other gaming services.
I have created the game profiles one the hub and can allocate to one of the devices, but when I try to allocate (either the same or another profile), I get a conflict error.
I understand why this is happening and was wondering if there was a simple way to resolve this (without giving both xboxs the same IP address, and only having one online at any given time)?
Many thanks
Ian

WildWeasel109 wrote:
I currently have an xbox one and 360 directly connected to a Home Hub 4 (with different internal static IP addresses allocated to the xbox units). I want to configure port forwarding on the Hub to enable access to xbox live and other gaming services.
I have created the game profiles one the hub and can allocate to one of the devices, but when I try to allocate (either the same or another profile), I get a conflict error.
I understand why this is happening and was wondering if there was a simple way to resolve this (without giving both xboxs the same IP address, and only having one online at any given time)?
Many thanks
Ian
Hi there,
If you are using UPnP, then you will need to use what's known as "Port Range Triggering".
You can't use "Port Range Forwarding" as the limitation of this is that it expects the ports to be directed to one internal IP address.
The ports you need to forward are as follows:
53, 88, 80 and 3074.
Disable DMZ (should be disabled by default on the Home Hub 4, but double-check) and also disable "Port Range Forwarding", if this option is available.
Lastly, you will need to set your MTU to 1364 to avoid lag issues.
*DISCLAIMER: This is generic advice, sourced from the internet, so I cannot be held responsible for it's accuracy, as I don't use a Home Hub router*
EDIT: Here's a Youtube link that explains the process visually. Although the user here doesn't use a Home Hub, essentially the process is the same.

Issues with Home Hub 3 Wireless. And lousy teleph...

I don't know if this forum is moderated or followed by BT support staff, but I sure hope so.
After coming from Virgn Media for my BB to BT infinity (Awesome speeds btw!) I'm pleased with the connection and, up until today, the support. I now have issues with my Wireless devices on the HH3.
This is the outline of my setup:
I have the Open reach modem connected to the home hub. I then have the 1Gbps ethernet port from the home hub that is connected to a 1Gbps 5 Port switch that connects my wired network together (Consisting of my Xbox, Networked Printer and my Desktop PC). Wireless serves 2 Laptops, an Xperia U phone, and a G5 Ipod touch (not all mine, I have a flat mate).
My issue is that when more than one device connects via WiFi, the WiFi network has serious issues: The connections don't drop per se, but websites are not delivered, data transfer is intermittant at best - i.e. the WiFi network simply does not work. When there is only one device, there is no issue.
Now, being a techie (I don't mean to title drop, but I think it's important that technical support know that I know my stuff) I'm an electrical engineer (The graduate type) and I know my IT - so I have my own idea of what's wrong with this.
Now, as my order was not completed until yesterday, techincal support couldn't/wouldn't help until today. Yesterday, however, I spent hours trying to solve my issues and got as far semi-solving the problem. I managed to get everything working nicely together when Wireless N is disabled and only a/b/g is enabled. Great, but a main selling point is the Wireless N and I want to use this.
So, today I phoned technical support. I should also note here, and I made this perfectly clear with support, that when the WiFi starts to missbehave, the wired network still works perfectly and I have no issues with internet connectivity with any wired devices. So, clearly this is not a line fault - it's on this side, aka, the router WiFi side where the problem resides. Support decided to do a line test anyway - and of course it got the all clear. He then asked me to reset the router (Yey, again after I had done it plenty of times before, only this time I had customised the SSID and the LAN IP addresses and now they need done again). He then went on to state that I should receive an e-mail with instructions on what to do next, and if they are still issues to reply to a text message that will be sent.
Duly, an email arrived. It began with "Sorry you had to call us today about your wireless disconnecting. We’re pleased we could help you get it working again." and continued on with with this theme. No, my problem is not resolved! I phoned back, this time advising me to change channels, and check individual devices to see if they're any conflicts - I did this pretty quickly and disabled and re-enabled WiFi on my Laptop, phone, ipod and still to no avail.
I have now been told that I will get a phone call between 3 and 3:30pm to see if the WiFi will settle down. huh!
I don't mean to be such a pain and sound like such a git, but this is not an issue that I believe the technical support (via the call centre anyway) will be able to solve. This is an issue with the HH3, mine at least, not being able to handle mutiple WiFi devices conntected simualtaneously - all but one on N, the other on G. Now, I'm of the understanding that this shouldn't be a problem. I'm sick of telephone support going through their script without listening to the whole issue either or beleiving that I spent a good 2 hours yesterday getting to the bottom of this. I don't need line tests, I don't need resetting the router, I don't need changing channels - I've did all this!
So it looks as though I'm stuck on HH3 in 'G' for now until we solve this issue.
Further information: I'm using the type A HH3; again wired devices are not impacted in any way from this issue; I have tried multiple different channels; YES! I've reset the router and power cycled it; And this issue happens wether my WiFi devices are 1 meter away from the HH3 or 15 meters away.
Could this be a bad HH3 or frimware issue? Can someone suggest something or highlight something that I've perhaps overlooked or missed?

This is only a customer to custome help forum.
This link may help, although some of the things you may have already tried.
Wireless can prove quite unreliable, and an separate wireless access point can help.
Wireless connection problems
There are some useful help pages here, for BT Broadband customers only, on my personal website.
BT Broadband customers - help with broadband, WiFi, networking, e-mail and phones.

Home hub 3 keeps disconnecting ethernet device

I have a home hub 3 and a iomega home media network hard drive which is connected via one of the ethernet ports on the home hub. On my old Home hub the device connected fine however on my new home hub 3 it connected at first for a day and then disconnected and will not connect again. I menetioned this to the infinity engineer who surgetested I could have one of the older Hubs or it had faulty ethernet ports. I have tryed chaning the ethernet port, but when I look at the advanced settings of the hub and look at connected devices it reports not connected for the Iomega drive. How do I log a fault call to get a replacement hub, or can I force a firmware update. mine has version V100R001C01B031SP09_L_B.
Please tell me how I can log this online so I do not have to ring India again!
Yours
Andrew

No problem about the delay in replying, as you put my name in the text of you message, I got an automatic alert
Yes, the problem with the Ethernet ports is in this thread.
http://community.bt.com/t5/BB-Speed-Connection-Issues/HomeHub-3-LAN-speeds-only-10Mb/m-p/238589/high...
The long term answer would be to connect your own Ethernet switch to the GigE port, and not to use the other ports.
I am not sure if the HH3 issue will be solved, as I suspect its a hardware design issue.
There are some useful help pages here, for BT Broadband customers only, on my personal website.
BT Broadband customers - help with broadband, WiFi, networking, e-mail and phones.

Connecting Home Hub 4 to desktop running Windows 8

I've just taken delivery of Home Hub 4 and (eventually) got it working. No problems with my laptop but I can't get my desktop (Windows 8) to recognise the network. My previous provider was cable and I have a wire (presumably a router connection) running from the cable modem to my desktop. Do I need some sort of a network adaptor which will fit into my desktop and therefore recognise the network?

Disconnect the cable modem, and connect the desktop directly to an Ethernet port on the home hub 4.
There are some useful help pages here, for BT Broadband customers only, on my personal website.
BT Broadband customers - help with broadband, WiFi, networking, e-mail and phones.

Attaching a USB drive to the Home Hub 3 = slower t...

I have a 1TB external drive I thought I'd try to network up by attaching it to the USB port of the Home Hub. Unfortunately the transfer speed is so slow I could have written the files myself in pen before it finished (well bit of an exaggeration).
Is there any way to speed this up because as it stands its pointless - you may as well put something more useful in that spot like another ethernet port or something.
I tried to transfer a 200mb file and it took over 6 minutes. That is laughable performance.

rapouc wrote:
I want to connect a hard disc drive to my home hub 3 so I can access this from around the house, I have formatted the drive to fat 32 but i can not get it to show up in my network and when i look on bthomehub.home it say no usb device connected.
Any ideas or solutions would be great as its driving me mad now
There is a post HOME HUB 2.0, USB HDD, dated 28-10-2010. Use the search function (or use Google, which I did).
It's a long time ago, but it may give you some help. If you succeed in getting it to work, you may find it slow, as the Home Hub processor is slow and USB2 transfer speeds are slow.
Might be better to connect the drive to another computer in the network, and use USB3, if you have it.
I haven't networked my Windows 7 computers as I have been told that it's troublesome setting it up.
It worked well with Vista in 2010, but I had a large electric bill as I seem to remember that you have to disable the hibernate and sleep functions on the computer connected to the drive.
Would be interested to know if you have success.

Port forwarding security cameras WPA2 blocked?

I just bought an Airport Extreme router and set up port forwarding for home security cameras.
When I have no security - I can access the cameras remotely (iPhone) and locally with no problems on my iPhone. However, when I add on WPA2 security everything gets blocked. Is there a firewall or feature inside the AEBS that needs to be modified? Help!

The fact that you can access the cameras remotely verifies that the port settings are correct on your AEBS.
Wireless security does not use ports as it is a local network feature so no additional base station settings should be required.
The issue appears to be with your iPhone Wi-Fi connection when wireless security is enabled. WPA2 is supported with all iPhone models.
I would recommend at this point to change the security password to see if this resolves the problem. Temporarily try the following as the base station's Wireless Security password: 0123456789abcdef0123456789
Note that there are exactly 26 characters. If this works, go ahead and change the password. I would recommend one that contains a combination of 26 letters, numbers, & punctuation marks without using any spaces.

BT Home Hub and Airport Express

Although the BT Home Hub is 'Mac' compatible, there is still little information on using it with Airport networks. I hope that the following makes sense (I am no expert) and is useful?
Connect the Airport Express via Ethernet cable to the Ethernet 1 port of the Home Hub
Open Airport Admin Utility
Airport Tab>Base Station>enter a base station name
Airport Tab>Airport Network>Wireless Mode>Create a Wireles Network(Home Router)
Airport Tab>Airport Network>Name>enter a network name
Airport Tab>Airport Network>Wireless Security>enter your preferred security level and ensure it matches the Home Hub security level
Airport Tab>Airport Network>Channel>choose the same channel as your hub, do not use automatic
Airport Tab>Airport Network>Create a closed network>leave this unchecked
Airport Tab>Airport Network>Mode>if you have a mix of 11b and 11g cards leave the mode at 892.11b/g Compatible
Airport Tab>Airport Network>Wireless Options>leave these alone if you want to avoid problems
Internet Tab>Connect Using>Airport (WDS)
Internet Tab>Configure WDS Host>MAC Address>enter the MAC address of the Home Hub(i.e the primary WDS base station
Internet Tab>Configure WDS Host>MAC Address>tick the box Also allow wireless client computers
Internet Tab>Configure WDS Host>Configure>Using DHCP>the IP address will be assigned in the range 192.168.1.6*and the Subnet mask should read 255.255.255.0 and Router address should be 192.168.1.254
Network Tab>Uncheck Distribute IP addresses
WDS Tab>Enable this base station as a WDS>check this box>from the drop down list choose>remote base station
WDS Tab>Allow wireless clients on this base station>check this box
WDS Tab>Main AirPort ID> enter the MAC address of the Home Hub or use Select to scan for the Home Hub wireless network and you should pick up the MAC address etc automatically
Click to Update these settings.
Go to bthomehub.home and ensure that you have WDS dis-ABLED in the settings. You will have to log on as admin (password is defaulted to ‘admin’, but it is worth changing it!).
To do this after logging on as admin go to>Home Network>Interfaces>WLAN At this point you should be presented with Wireless Access Point click on Configure (top right) Scroll down the screen that follows and click Configure WDS and you will be presented with the Wireless screen. Click Scan for wireless access points. The BT Home hub will scan for available networks and once it has found these you should click apply but DO NOT ENABLE WDS! Click back from this screen to Home Network and you should see your wireless Mac(s) and their various connections
Best wishes and hope this works for you! My iMac/Mac Mini and PowerMac G4 now connect perfectly through the Airport Express and I have extra Extreme and Dual Ethernet Airports for printer and Windows file sharing. I am running OS X 10.4;10.3 and 10.2 variously without seeming conflict. Airport firmware is 6.3
Power PC 400 G4 AGP 10.2.8 Mac OS X (10.4) iMac G4 800 10.2.8; Mac Mini 1.42 10.3.6;Airport Dual Ethernet BS
Power PC 400 G4 AGP 10.2.8 Mac OS X (10.4) iMac G4 800 10.2.8; Mac Mini 1.42 10.3.6;Airport Dual Ethernet
Power PC 400 G4 AGP 10.2.8 Mac OS X (10.4) iMac G4 800 10.2.8; Mac Mini 1.42 10.3.6;Airport Dual Ethernet BS
Power PC 400 G4 AGP 10.2.8 Mac OS X (10.4) iMac G4 800 10.2.8; Mac Mini 1.42 10.3.6;Airport Dual Ethernet BS

I have now changed settings as you advised from WDS to Ethernet for the Express>BT Home Hub connection.
I know from previous posting that the ABS Snow does not support WDS.
Hers is what I want to achieve, however so far, with the exception of the Mac Mini (untested/unconfigured for use with Extreme)it all works?:-
Power PC 400 AGP OS 10.2.8>Airport Extreme PCI Card>Wirelessly connect via Express(connected via Ethernet to BT Home Hub)
Mac Mini 1.4 OS 10.3.6>Ethernet>ABS Extreme>Wirelessly connect via Express (connected via Ethernet to BT Home Hub)
iMac G4 Flat panel OS 10.4>Airport Original Card>Wirelessly connect via Express (connected via Ethernet to BT Home Hub)
Samsung PC Windows XP(SP2)>802.11G Card>Wirelessly connect via Express (connected via Ethernet to BT Home Hub)
All four of the above connect to the ABS Snow on a separate wireless network for file sharing and printing.(I set this up via help/info from the discussion forum and given it works without hiccup have left it as it is!)
Hope this helps and any further assistance/advice is appreciated-I am keen to get it right since the BT Home Hub is relatively new-UK based Home Hub forums http://www.digitalspy.co.uk/forums/forumdisplay.php?f=77
Thanks,
Graham
Power PC 400 G4 AGP Mac OS X (10.2.x) iMac G4 800 10.4; Mac Mini 1.42 10.3.6;Airport Snow;Airport Express;

Finding hard drive connected to Home Hub on Window...

Hi all,
I've connected an external hard drive to the USB port of my Home Hub 5. It's detected fine and when I go to Run and enter: File://192.168.1.254 it opens the hard drive without any issue.
Is there an easier way to access this though, or some way to make it appear in My Computer, or something similar. Whilst I'm happy to use this feature, others in the family could get confused and I'd be much happier if it appeared in their Shared Documents or My Computer section. Is this possible?

I haven't tried this but could you not put a shortcut on the desktop which would allow you to access it that way.

Port Forwarding on Home Hub 4

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