Port refuses to go active on 5508

We are installing a new 5508 but the management port refuses to go active on the network. It's a new box and just has a base configuration which appears to be identical to a second new box which is working (other than name an IP address). The only difference between the two is the box that is not working uising a 1000BaseSX SFP and the one that is working is using a 1000BaseTX SFP. Looking at the other box through our WCS there is an option to set the physical mode to Full Duplex 1000sx Mbps or Full Duplex 1000 but via the CLI there don't seem to be any port level commands other than enable/disable. Any suggestions?

Found the issue. There was a faulty fibre in the cabinet.

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