Port Replicator loses connection to 2 external monitors and moves all the windows to the main screen

I recently purchased a Lenovo USB 2.0 Port Replicator with Digital Video (0A33942) to use with my Lenovo ThinkPad E530 laptop and two external monitors. One of the monitors is plugged into the port replicator with a VGA cord and the other one is plugged in directly into the laptop also with VGA.
The issue I'm having is randomly during the day, both screens will go blank, when they come back up everything that was open on the second screen gets moved to the main one. This happens about 15 times a day and although not a life threatening issue, it's still more of an annoyance moving everything back to the second screen as it was originally set up.
I have gone to Power Options and I have switched the sleep mode to 'Never'. Anyone have any suggestions? This is really driving me nuts. I tried calling Lenovo support and they told me this wasn't in "their scope" of support issues.
Thanks

this is a driver incompatibility issue, it happens with some displaylink devices. I had this problem with the Lenobo USB 2.0 port replicator before.
Since the E530 has USB 3.0, i suggest you get a Lenovo's USB 3.0 dock, which will support 2 external LCD (but only one of the dvi on the dock can be converted to vga).
Regards,
Jin Li
May this year, be the year of 'DO'!
I am a volunteer, and not a paid staff of Lenovo or Microsoft

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