Portal Content folder does not show in Content Administration

Hi,
We are using EP6 SP13 in a cluster environment. After 2 weeks of working fine, suddenly the Portal Content shows "Loading..." and does not display the "Portal Content" folder...
The formed URL for this service is http://qaclient.company.com/irj/servlet/prt/portal/prtroot/com.sap.portal.appdesigner.framework.loading?loadingstr=loading...&scroll=no&contenturl=/irj/servlet/prt/portal/prtroot/pcd!3aportal_content!2fadministrator!2fsuper_admin!2fsuper_admin_role!2fcom.sap.portal.content_administration!2fcom.sap.portal.content_admin_ws!2fcom.sap.portal.portal_content!2fcom.sap.portal.contentCatalogTreeContent
We have tried to restart this service though the portal "Support" tab... but that has not helped either...
Any pointers would be greatly appreciated.
Regards
Huzaifah

Hi,
Did u try restarting the whole system. Try to reboot the whole server. What is the operating system on which portal is installed.
Thanks,
Praveen

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