Portal Drive not working with external load balancer

Hi,
We have a portal cluster and we are using external Load balancer from
Juniper for load balancing the portal cluster. When given the direct
portal URL (Central instance URL or Dialog instance URL), Portal Drive
is able to connect to portal and shows the KM documents properly. But
when given the Load balancer URL, it gives error saying "Can
not connect to host using WebDAV protocol". Load balancer URL works
fine from the browser without any problems. Any help is highly appreciated.
Helpful points will be rewarded.
Regards,
Chandra

Hi Steve,
For Portal Drive, Windows integrated authentication, client certificates,basic authentication and Kerberos is supported.
(in the default delivery of com.sap.km.cm.docs iview the authentication Scheme is set to basicauthentication - switching that to form based authenticationis not being supportedbywebdav clients).
ALso now Integrated Windows Authentication (NTLM) has been made available with latest patch.
Also read through SAP NOTE 1084683 for further clarifications.
Regards,
Shailesh

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