Portal Hangs.....urgent

We have installed 9iAS rel 2 on win2k server(SP3).
The problem we were facing is that, the portal hangs suddenly.
There are no errors thrown.The page never loads.
The surprising part is that the other users who are logged in at that point in time can continue working normally.If, at this point any user logs off, he cannot login untill the machine has been restarted.
I had read this thread on metalink which said that it maybe due to SP3.We have now rolledback to SP2 and have applied the patch for core upgrade to 9021, which fixes a few known bugs.
The situation continues to be the same.The database is working fine and all the services are running too.
What could be causing this problem?
We need to get this problem sorted out ASAP.
Any pointers???

hi Ramon
kindly elaborate on ur querry as in which OS version u are using & which DB version u are using....
for Migrating the EP 6 to EP 7
u only need to get EP6 SP16 minimum requirement for ur upgrade to EP 7.0
and if using oracle it should be 9.2.0.6 before upgrading.
kindly follow this strictly so as to go for a smooth upgrade
kindly follow SAP Note 723909 for JVM settings with respect to ur OS & DB version
if need any help kindly contact me on [email protected]
<b>kindly PLZ assign points</b>
regards
Shoeb

Similar Messages

Portal Hangs under heavy load.

Currently we are testing a new portal implmentation with ess/mss implemented. The performance test is done using winrunner has multiple ess/mss steps. like add time, reject time, change time approve time..
The test works fine with up to 600 concurrent users who login at the rate of 5/sec to complete the ess/mss tasks. The problem is if we go above 600 concurrent users the dispatcher will hang and the portal becomes unusable. we have left it for 20 minutes and it never frees up. The dispatcher process does not fail, but is somehow hung up. All we have to do is restart the dispatcher prcoess in jcmon and the system functions fine.
We have tested this in 2 different portals with similar configuration. one has a main instance and two dialolgs. the main instance has 2 server nodes. the 2 dialogs each have 3 server nodes.. We also tried in another configuration with 2 servers each with two server nodes.
All have plennty of memory. CPU utilization will go very high as users ramp up to 600 users. It goes up to 6-8 aix power6 processors which is high. Then at about 600-700 users, it drops to almost 0 cpu usage. It would seem like sometlhing must be going on that is hanging the system. The loadrunners scripts are set to timeout after 2 minutes so it starts cacelling the tests.
If we let the portal hang, it usually goes from zero cput, back to 100% usage even thought the test has cancelled and it continues at 100% for 20 minutes until we give up and restart the dispatchers of each servers.
We have starndard parameters settings with 200mb for dispatcher and 2048mb for server nodes.
We can not find any errors in any of the logs/traces.
Any ideas of what could cause the dispatcher to hang up like this?
Thanks, Pat

Hi
Would need to look at your configuration settings to fully advise, but one you can check is to see if your Dispatcher is the bottleneck
Check the following in Config Tool and ensure the following are set
GLOBAL --> Dispatcher --> Kernel --> ConnectionsManipulator
     MaxParallelUsers=0
GLOBAL --> Dispatcher --> managers --> ThreadManager:
     MinThreadCount=50
     InitialThreadCount=50
     MaxThreadCount=100
     ChangeThreadCountStep=50
Also check to see if there are any "Local" settings that are overwriting the Global ones
The main one would be the MaxParallelUsers setting - A value other than 0 in this can cause some of the symptons that you are seeing
Hope this helps
Damian

Blank PAge when Launching WEB IC from Portal--Very Urgent

Hi,
We are using CRM 5.0 EIC scenario
We have just configured new application server (adding one more to existing servers), when we lauch EIC (interaction centre) from this new server, it shows nothing, it just displays blank page,
Need very very urgently
MAx points would be awarded
R

In CRM 5.0 does t-code CRM_IC launch the page for you correctly? if yes then I think you need to have your portal admin check this as it would seem portal related.

Database and application getting hange (urgent please reply asap)

hi,
in alerlt log i found
Process q003 died, see its trace file
Thu Nov 24 10:50:36 IST 2011
ksvcreate: Process(q003) creation failed
Thu Nov 24 10:56:21 IST 2011
ksvcreate: Process(m000) creation failed
Thu Nov 24 11:03:30 IST 2011
kkjcre1p: unable to spawn jobq slave process
Thu Nov 24 11:03:30 IST 2011
Errors in file /appl2/oracle2/proddb/10.2.0/admin/PROD_winsome/bdump/prod_cjq0_13539.trc:
Thu Nov 24 11:04:21 IST 2011
Beginning log switch checkpoint up to RBA [0x25b4.2.10], SCN: 14824976075
Thu Nov 24 11:04:21 IST 2011
Thread 1 advanced to log sequence 9652 (LGWR switch)
Current log# 8 seq# 9652 mem# 0: /log1/PROD/log08a.dbf
Current log# 8 seq# 9652 mem# 1: /log1/PROD/log08b.dbf
Thu Nov 24 11:06:40 IST 2011
ksvcreate: Process(m000) creation failed
Thu Nov 24 11:10:00 IST 2011
Completed checkpoint up to RBA [0x25b4.2.10], SCN: 14824976075
Thu Nov 24 11:10:34 IST 2011
kkjcre1p: unable to spawn jobq slave process
Thu Nov 24 11:10:34 IST 2011
Errors in file /appl2/oracle2/proddb/10.2.0/admin/PROD_winsome/bdump/prod_cjq0_13539.trc:
Thu Nov 24 11:12:55 IST 2011
ksvcreate: Process(q000) creation failed
Thu Nov 24 11:15:12 IST 2011
kkjcre1p: unable to spawn jobq slave process
Thu Nov 24 11:15:12 IST 2011
Errors in file /appl2/oracle2/proddb/10.2.0/admin/PROD_winsome/bdump/prod_cjq0_13539.trc:
Thu Nov 24 11:17:14 IST 2011
ksvcreate: Process(m000) creation failed
please reply it urgent..
in trc file
$ cat prod_cjq0_13539.trc
Dump file /appl2/oracle2/proddb/10.2.0/admin/PROD_winsome/bdump/prod_cjq0_13539.
trc
Oracle Database 10g Enterprise Edition Release 10.2.0.5.0 - 64bit Production
With the Partitioning, OLAP, Data Mining and Real Application Testing options
ORACLE_HOME = /appl2/oracle2/proddb/10.2.0
System name: SunOS
Node name: devserver
Release: 5.9
Version: Generic_118558-06
Machine: sun4u
Instance name: PROD
Redo thread mounted by this instance: 1
Oracle process number: 10
Unix process pid: 13539, image: oracle@devserver (CJQ0)
*** 2011-11-24 10:57:22.769
*** SERVICE NAME:(SYS$BACKGROUND) 2011-11-24 10:57:22.430
*** SESSION ID:(392.1) 2011-11-24 10:57:22.430
Waited for process J000 to be spawned for 60 seconds
*** 2011-11-24 10:57:32.840
Waited for process J000 to be spawned for 70 seconds
*** 2011-11-24 10:57:42.940
Waited for process J000 to be spawned for 80 seconds
*** 2011-11-24 10:57:53.030
Waited for process J000 to be spawned for 90 seconds
*** 2011-11-24 10:58:03.120
Waited for process J000 to be spawned for 100 seconds
*** 2011-11-24 10:58:13.200
Waited for process J000 to be spawned for 110 seconds
*** 2011-11-24 11:03:30.801
*** 2011-11-24 11:07:41.160
Waited for process J000 to be spawned for 60 seconds
*** 2011-11-24 11:07:51.240
Waited for process J000 to be spawned for 70 seconds
*** 2011-11-24 11:08:01.320
Waited for process J000 to be spawned for 80 seconds
*** 2011-11-24 11:08:11.390
Waited for process J000 to be spawned for 90 seconds
*** 2011-11-24 11:08:21.480
Waited for process J000 to be spawned for 100 seconds
*** 2011-11-24 11:08:31.580
Waited for process J000 to be spawned for 110 seconds
*** 2011-11-24 11:10:34.930
*** 2011-11-24 11:13:56.060
Waited for process J000 to be spawned for 60 seconds
*** 2011-11-24 11:14:06.150
Waited for process J000 to be spawned for 70 seconds
*** 2011-11-24 11:14:16.250
Waited for process J000 to be spawned for 80 seconds
*** 2011-11-24 11:14:26.330
Waited for process J000 to be spawned for 90 seconds
*** 2011-11-24 11:14:36.410
Waited for process J000 to be spawned for 100 seconds
*** 2011-11-24 11:14:46.480
Waited for process J000 to be spawned for 110 seconds
*** 2011-11-24 11:15:12.996
*** 2011-11-24 11:18:15.140
Waited for process J000 to be spawned for 60 seconds
*** 2011-11-24 11:18:25.240
Waited for process J000 to be spawned for 70 seconds
*** 2011-11-24 11:18:35.340
Waited for process J000 to be spawned for 80 seconds
*** 2011-11-24 11:18:53.340
Waited for process J000 to initialize for 90 seconds
*** 2011-11-24 11:18:53.340
Process diagnostic dump for J000, OS id=3356
*** 2011-11-24 11:19:29.960
loadavg : 0.08 0.25 0.78
swap info: free_mem = 91.27M rsv = 10468.67M
alloc = 9840.79M avail = 291.52 swap_free = 919.41M
skgpgcmdout: read() for cmd /bin/ps -elf | /bin/egrep 'PID | 3356' | /bin/grep -
v grep timed out after 15.000 seconds
Skipping stack dump because max dump time exceeded.
Process diagnostic dump actual duration=36.292000 sec
(max dump time=30.000000 sec)
*** 2011-11-24 11:19:29.960
*** 2011-11-24 11:19:40.060
Waited for process J000 to initialize for 100 seconds
*** 2011-11-24 11:19:40.060
Process diagnostic dump for J000, OS id=3356
*** 2011-11-24 11:20:08.770
loadavg : 0.27 0.28 0.77
swap info: free_mem = 92.57M rsv = 10465.16M
alloc = 9837.60M avail = 297.86 swap_free = 925.42M
skgpgcmdout: read() for cmd /bin/ps -elf | /bin/egrep 'PID | 3356' | /bin/grep -
v grep timed out after 15.000 seconds
*** 2011-11-24 11:20:51.830
Stack:
skgpgcmdout: read() for cmd /bin/sh -c '/usr/proc/bin/pstack 3356 2>&1' timed ou
t after 1.290 seconds
Process diagnostic dump actual duration=1 min 11 sec
(max dump time=30.000000 sec)
*** 2011-11-24 11:20:51.830
*** 2011-11-24 11:21:01.930
Waited for process J000 to initialize for 110 seconds
*** 2011-11-24 11:21:01.930
Process diagnostic dump for J000, OS id=3356
loadavg : 0.12 0.24 0.71
swap info: free_mem = 91.25M rsv = 10487.99M
alloc = 9844.82M avail = 272.81 swap_free = 915.98M
F S UID PID PPID C PRI NI ADDR SZ WCHAN STIME TTY T
IME CMD
8 Z oracle2 3356 1 0 0 0
:00 <defunct>
*** 2011-11-24 11:22:36.567
Skipping stack dump because max dump time exceeded.
Process diagnostic dump actual duration=1 min 34 sec
(max dump time=30.000000 sec)
*** 2011-11-24 11:22:36.567
Killing process (ospid 3356): (reason=x4 error=0)
... and the process is still alive after kill!
*** 2011-11-24 11:28:16.400
Waited for process J000 to be spawned for 60 seconds
*** 2011-11-24 11:28:26.470
Waited for process J000 to be spawned for 70 seconds
*** 2011-11-24 11:28:36.560
Waited for process J000 to be spawned for 80 seconds
*** 2011-11-24 11:28:46.640
Waited for process J000 to be spawned for 90 seconds
*** 2011-11-24 11:28:56.730
Waited for process J000 to be spawned for 100 seconds
*** 2011-11-24 11:29:06.810
Waited for process J000 to be spawned for 110 seconds
*** 2011-11-24 11:29:48.503
*** 2011-11-24 11:35:26.030
Waited for process J000 to be spawned for 60 seconds
*** 2011-11-24 11:35:36.130
Waited for process J000 to be spawned for 70 seconds
*** 2011-11-24 11:35:46.210
Waited for process J000 to be spawned for 80 seconds
*** 2011-11-24 11:35:56.310
Waited for process J000 to be spawned for 90 seconds
*** 2011-11-24 11:36:06.390
Waited for process J000 to be spawned for 100 seconds
*** 2011-11-24 11:36:16.490
Waited for process J000 to be spawned for 110 seconds
*** 2011-11-24 11:38:51.157
*** 2011-11-24 11:47:42.830
Waited for process J000 to be spawned for 60 seconds
*** 2011-11-24 11:47:52.910
Waited for process J000 to be spawned for 70 seconds
*** 2011-11-24 11:48:03.000
Waited for process J000 to be spawned for 80 seconds
*** 2011-11-24 11:48:13.060
Waited for process J000 to be spawned for 90 seconds
*** 2011-11-24 11:48:23.140
Waited for process J000 to be spawned for 100 seconds
*** 2011-11-24 11:48:33.230
Waited for process J000 to be spawned for 110 seconds
*** 2011-11-24 11:49:12.586
*** 2011-11-24 11:52:35.420
Waited for process J000 to be spawned for 60 seconds
*** 2011-11-24 11:52:45.520
Waited for process J000 to be spawned for 70 seconds
*** 2011-11-24 11:52:55.610
Waited for process J000 to be spawned for 80 seconds
*** 2011-11-24 11:53:05.700
Waited for process J000 to be spawned for 90 seconds
*** 2011-11-24 11:53:15.790
Waited for process J000 to be spawned for 100 seconds
*** 2011-11-24 11:53:25.890
Waited for process J000 to be spawned for 110 seconds
*** 2011-11-24 11:53:59.129
*** 2011-11-24 11:57:08.260
Waited for process J000 to be spawned for 60 seconds
*** 2011-11-24 11:57:18.350
Waited for process J000 to be spawned for 70 seconds
*** 2011-11-24 11:57:28.450
Waited for process J000 to be spawned for 80 seconds
*** 2011-11-24 11:57:38.540
Waited for process J000 to be spawned for 90 seconds
*** 2011-11-24 11:57:48.640
Waited for process J000 to initialize for 100 seconds
*** 2011-11-24 11:57:48.640
Process diagnostic dump for J000, OS id=4205
loadavg : 0.22 0.33 0.67
swap info: free_mem = 91.70M rsv = 10505.02M
alloc = 9858.01M avail = 251.46 swap_free = 898.47M
F S UID PID PPID C PRI NI ADDR SZ WCHAN STIME TTY T
IME CMD
8 S oracle2 4205 1 0 39 20 ? 410092 ? 11:57:12 ? 0
:00 ora_j000_PROD
*** 2011-11-24 11:58:28.337
Skipping stack dump because max dump time exceeded.
Process diagnostic dump actual duration=39.697000 sec
(max dump time=30.000000 sec)
*** 2011-11-24 11:58:28.337
*** 2011-11-24 11:58:38.430
Waited for process J000 to initialize for 110 seconds
*** 2011-11-24 11:58:38.430
Process diagnostic dump for J000, OS id=4205
*** 2011-11-24 11:59:10.850
loadavg : 0.59 0.40 0.68
swap info: free_mem = 91.31M rsv = 10505.02M
alloc = 9858.01M avail = 251.19 swap_free = 898.20M
skgpgcmdout: read() for cmd /bin/ps -elf | /bin/egrep 'PID | 4205' | /bin/grep -
v grep timed out after 15.000 seconds
Skipping stack dump because max dump time exceeded.
Process diagnostic dump actual duration=32.420000 sec
(max dump time=30.000000 sec)
*** 2011-11-24 11:59:10.850
Killing process (ospid 4205): (reason=x4 error=0)
... and the process is still alive after kill!
$
now i am not able to connect database

Please see these docs.
Ksvcreate: Process(M001) Creation Failed , Database hang [ID 1233079.1]
ORA-00610 And/Or "unable to spawn jobq slave process " And/Or "Process(<>) creation failed" In The Alert Log And/Or TNS-12518/ TNS-12500 In Listener Log [ID 416244.1]
DATABASE CRASH WITH SGA_TARGET [ID 747812.1]
ORA-27300 ORA-27301 ORA-27302 ORA-27303 skgpspawn5 [ID 1125188.1]
Database Crashes With Ora-00449 and Ora-00601 [ID 730287.1]
If this is your production database, please log a severity 1 SR!
Thanks,
Hussein

Portal hangs, and having trouble restarting Portal

I have the 9iAS BI and Infrastructure (ver. 9.0.2 )installed on a box with Win NT OS. Every few days, Portal and/or the rest of 9iAS will hang and stop responding completely for no particular reason.
When this happens, I first try to restart the services in OEM. Usually, this does not work becuase I cannot access the screen to restart the services. When this doesn't work, I reboot the server completely. After everything restarts, I oftentimes still cannot get Portal (& SSO) to start up. It's really the luck of the draw as to whether it will work again or not.
So, basically, I'm wondering if anyone knows
1. Why it might be hanging ?
2. Why it won't restart correctly ?
Thanks for your help!

Since you're running 9iAS on a single Windows machine:
Between steps 5 and 6 I would advise waiting a few minutes. As the infrastructure starts, some processes will state that they are up when they are still starting some back-end processes. Unless these are complete, starting the middle-tier can step on these processes and corrupt 9iAS. Been there, done that. Several times.
FWIW, in my experience Portal is really unreliable on Win2K when run on a single machine ... Windows doesn't handle two separate Oracle_homes well on a single box. If you have the resources, I'd advise using two machines: one for the infrastructure and one for the middle-tier. A GB or 2 of RAM for each is also advisable.

Production Portal hangs with timeouts

Hi all,
Several times during the day the Portal 10.1.4.0.0 hangs with timeouts.
In order to recover, Portal needs to be re-started.
(The timeout also occurred during the time they had a db corruption, but now that corruption has been resolved, the hangs still occur.
After running the SVU in CLEANUP mode, the issue still occurs.
Timeout has been set to well over the default. Stall has been increased also. Neither have helped to resolve the issue.
The java portlets are from a specific OC4J Provider, and all of them are on pages under a Page Group.
These portlets reads (also trough views) data on portal schema in order to create the "style" and css of the portal pages. All of the database statements are select, exception of rare insert operation on a table of their custom schema.
User load:
The access statistics indicates that about 800 users access this site in 1 hour.
The more high user access in one hour was 1100 users.
The concurrent user access are about 500.
Thanks for any help.
Edited by: hmannila on May 11, 2010 11:50 PM

Hello Helenna,
In this particular case, the PPE timeout settings are set to very high values causing exhaustion of fetcher threads in the PPE fetcher thread pool :
<servlet>
   <servlet-name>page</servlet-name>
   <servlet-class>oracle.webdb.page.ParallelServlet</servlet-class>
   <init-param>
<param-name>requesttime</param-name>
<param-value>120</param-value>
   </init-param>
   <init-param>
       <param-name>minTimeout</param-name>
       <param-value>180</param-value>
   </init-param>
   <init-param>
       <param-name>stall</param-name>
       <param-value>200</param-value>
   </init-param> This should be the action plan for you :
>
As you already pointed out, the portal seems to become unresponsive because the Edison provider is not responding fast enough to requests from the Portal framework. Oracle Portal should be able to recover from thi in normal cases. Unfortunately the configuration settings in the Portal were changed from the default values making it almost impossible for the framework to recover from the error. To understand this, we will need to go through the theory :
The Oracle Portal framework collects information from various sources and assembles these to web pages which are then sent to the end users internet browser. Providers are one source of information. To retrieve the information from providers, Oracle Portal allocates a so-called fetcher thread in OC4J_Portal. This fetcher thread will create a session with the (remote) provider and fetch the content, similar to how a web browser would contact a web server to retrieve an HTML page. It is important to note that Oracle Portal allocates a fetcher thread for each portlet on a page. For a page with five portlets, five fetcher threads are allocated as the content is fetched in parallel.
In a default configuration with only one OC4J_Portal process, the number of fetcher threads is limited to 25. With five portlets on a page, the Portal will be able to serve up to five requests simultaneously before the pool of fetcher threads gets exhausted. This is normally not a problem because the fetcher threads are allocated for just a few seconds normally. Once they have received the response from the provider, they are returned to the pool and will be available to the Portal again.
The problems start when the provider's response becomes sluggish. The fetcher thread is not returned to the pool immediately. The requests start to queue up until the system doesn't have any fetcher threads available anymore. Once there are no fetcher threads available, the Portal will wait for a new fetcher thread for a certain period of time (as specified by the queueTimeout). After expiration of this queue timeout, the Portal will return an error to the Oracle HTTP Server. This is when end users will start to experience errors in the pages.
To keep the Portal alive and healthy, administrators should take care that the fetcher threads pool doesn't get exhausted. Obviously the best way to do this is to ensure that all providers respond in a reasonable amount of time. If there is no control on the response times of the providers, administrators can use the timeouts in the framework to assure that long running requests are killed off by the framework to assure that the fetcher threads are returned to the pool again. These parameters are configured in the web.xml from the application portal in the OC4J container called OC4J_Portal. Obviously users will see timeout errors for particular portlets on certain pages but the overall framework will be available. In addition, administrators can decide to increase the number of fetcher threads by starting more than one OC4J_Portal process. Each additional process will increase the amount of fetcher threads with 25. There is a memory penalty for this however as each process can consume between 256 - 512 Mb of memory. Administrators should only increase the amount of processes when they have checked that the Portal midtier system has enough free memory available to accommodate for these additional processes.
Action plan :
1. Change the timeout values for the Portal framework to the default values :
a. Navigate to $ORACLE_HOME/j2ee/OC4J_Portal/applications/portal/portal/WEB-INF
b. Copy the web.xml :
% cp web.xml web.xml_23MAR2010
c. Edit the web.xml :
For both the RepositoryServlet and the PortalServlet, remove the STALL timeout
For the page servlet, remove the requesttime, minTimeout, stall and queueTimeout parameters
2. Increase the number of OC4J_Portal processes from 1 to 4 :
a. Create a copy of the file $ORACLE_HOME/opmn/conf/opmn.xml :
% cp opmn.xml opmn.xml_23MAR2010
b. Open the file opmn.xml
c. Locate the following section :
<process-type id="OC4J_Portal" module-id="OC4J">
d. Within the section for the process OC4J_Portal, change the following line :
<process-set id="default_island" numprocs="1"/>
to
<process-set id="default_island" numprocs="4"/>
3. Synchronize the DCM repository :
% $ORACLE_HOME/dcm/bin/dcmctl updateconfig
4. Restart the midtier processes
% $ORACLE_HOME/opmn/bin/opmnctl stopall
% $ORACLE_HOME/opmn/bin/opmnctl startall
4. Check whether the changes have are in effect :
a. Number of OC4J_Portal processes :
Run opmnctl status and count the number of OC4J_Portal processes. You should see four of them.
b. Timeout parameters in OC4J_Portal
Open the file $ORACLE_HOME/j2ee/OC4J_Portal/application-deployments/portal/OC4J_Portal_default_island_1/application.log and check for the following line at the end of the file :
10/03/08 06:32:32 portal: PPE version : 10.1.2.0.2 (29022008)
10/03/08 06:32:32 portal: Tuning parameter values : poolSize(Fetchers)=25[default=25] : minTimeout(MinTimeout)=5s[default=5s] : requesttime(DefaultTimeout)=15s[default=15s] : stall(MaxTimeout)=65s[default=65s] :
queueTimeout(QueueTimeout)=10s[default=10s] maxParallelPortlets=20[default=20] maxParallelPagePortlets=10[default=10]

EP (SP12) Hangs --- URGENT

Dear Portal specialists,
We have implemented ESS/MSS/HRMSS thru EP.
In ESS,when we click on one of the links which open up a new window to display content (URL IVIEW pointing to some internet website) EP hangs...we cannot use any other link anywhere on the main screen..though we are able to press the links..but nothing happens.The PC from where we are using does not have Internet access.
The behaviour we expect out this scenario is : Atleast the other links in EP should work.
Pls let me know how to accomplish this.
Thanks.
Josh

Hi Josh,
if this occur even after you close additional browser(url based iview)??
regards

Portal hangs

Hi,
I'm running WLP 4.0SP2 with WLS 6.1 SP2. I noticed sometimes portal server
hangs - client's browser keeps waiting and never times out until someone
does ctrl+c on the console where WLP is running. Then WLP console spits out
a few (or many) lines of messages (sometimes a java Exception, sometimes
just a system message from portlets) - have anyone seen this? I'm not sure
if this happens with other portlets, since most of the problem seems to
pertain to Documentum portlets.
Thank you all,
Makoto

Hi Daniel,
I tried to replicate the problem after restarting the server and all, but
for some reason I'm not able to replicate it. But one place I know where I
had to hit ctrl-break on the server console was when the Documentum portlets
were called for the first time. It was taking really long time for
compilation and the server didn't seem to be responsive at all. Once I hit
ctrl-break, a series of trace messages like following flushed out:
ExecuteThread: '11' for queue: 'default' 0.090 Trace initialisation:
com.documentum.web.formext.Trace.COMPONENT set to false
If I was able to replicate the condition again I'll post it here...
Thank you!
Makoto
"Daniel Selman" <[email protected]> wrote in message
news:[email protected]..
Makoto,
Please hit CTRL-BREAK on the server console window and post the resulting
stacktraces from all threads.
Sincerely,
Daniel Selman
"Makoto Suzuki" <[email protected]> wrote in message
news:[email protected]..
Hi,
I'm running WLP 4.0SP2 with WLS 6.1 SP2. I noticed sometimes portal
server
hangs - client's browser keeps waiting and never times out until someone
does ctrl+c on the console where WLP is running. Then WLP console spitsout
a few (or many) lines of messages (sometimes a java Exception, sometimes
just a system message from portlets) - have anyone seen this? I'm not
sure
if this happens with other portlets, since most of the problem seems to
pertain to Documentum portlets.
Thank you all,
Makoto

Portal development â urgent help needed!!

Could anyone give me some hints how to approach this task?
I am new to the Portals, and have very little time to complete the task.
Here is the task:
Assume: Oracle Portal 9i Release 2
1)     Using Oracle Portal, how would you satisfy the following business requirement?
a.     Allow specific users to securely upload a MS Office document into portal.
b.     The solution must also provide the following:
i.     Alert a specific user when a new Office document has been uploaded
ii.     Restrict browse access to the uploaded Office document to a specific user and the user who has uploaded it.
iii.     Present a list of uploaded documents, this list would include the name of the document, who uploaded it, and when it was uploaded.
Thanks a lot.
Lidia

Welcome to the forum.
It sounds like overall your method of working does not take
advantage of conditional build tags. These can be applied to text,
images or topics and by using build expressions when you generate
the help, you get different outputs.Depending on the degree of
difference between the two versions of your product, you could have
one project and where the versions require some difference you
apply a build tag. It is easier to use these with NOT in mind so I
do not want this text, image or topic in Version 1, you apply the
build tag version_one.
The hidden stuff for future features could have a build tag
of "wip".
I think that will cover all the scenarios you describe and it
works in all outputs.
You say your managers prefer CHM. CHM versus webhelp is not
really a preference thing any more. Webhelp is for servers, CHMs
are for the client PC so it depends on where you want to install
the help.

Database connection Hangs - Urgent

Hello
I installed 9i db on one machine and I was able to connect from clients, then I installed 9ias on the same machine and now sqlplus hangs on the client when i try to connect. however tnsping is going thru.
Please , where/what do i need to do?. Such a configuration already exists on another machine and works fine (development).
Please help. my client getting impatient

Hi Thanks for the response.
Below are the listener configs for both infra and db, and also the status of the db listener.
NB. My application is able to connect via the middle tier(application server) !
Listener Status at DB Home:
LSNRCTL> status
Connecting to (DESCRIPTION=(ADDRESS=(PROTOCOL=IPC)(KEY=EXTPROC0)))
STATUS of the LISTENER
Alias LISTENER
Version TNSLSNR for 32-bit Windows: Version 9.2.0.4.0 - Produc
tion
Start Date 11-MAR-2004 12:26:41
Uptime 3 days 20 hr. 20 min. 6 sec
Trace Level off
Security OFF
SNMP OFF
Listener Parameter File C:\oracle\ora92\network\admin\listener.ora
Listener Log File C:\oracle\ora92\network\log\listener.log
Listening Endpoints Summary...
(DESCRIPTION=(ADDRESS=(PROTOCOL=ipc)(PIPENAME=\\.\pipe\EXTPROC0ipc)))
(DESCRIPTION=(ADDRESS=(PROTOCOL=tcp)(HOST=pProd)(PORT=1521)))
Services Summary...
Service "PLSExtProc" has 1 instance(s).
Instance "PLSExtProc", status UNKNOWN, has 1 handler(s) for this service...
Service "pProdhru.pProd.com" has 1 instance(s).
Instance "pProdhru", status UNKNOWN, has 1 handler(s) for this service...
The command completed successfully
Listener Config at DB Home:
# LISTENER.ORA Network Configuration File: C:\oracle\ora92\network\admin\listener.ora
# Generated by Oracle configuration tools.
LISTENER =
(DESCRIPTION_LIST =
(DESCRIPTION =
(ADDRESS_LIST =
(ADDRESS = (PROTOCOL = IPC)(KEY = EXTPROC0))
(ADDRESS_LIST =
(ADDRESS = (PROTOCOL = TCP)(HOST = pProd)(PORT = 1521))
SID_LIST_LISTENER =
(SID_LIST =
(SID_DESC =
(SID_NAME = PLSExtProc)
(ORACLE_HOME = C:\oracle\ora92)
(PROGRAM = extproc)
(SID_DESC =
(GLOBAL_DBNAME = pProdhru.pProd.com)
(ORACLE_HOME = C:\oracle\ora92)
(SID_NAME = pProdhru)
Listener at Infrastructure Home:
# LISTENER.ORA Network Configuration File: c:\ProdINFRA\network\admin\listener.ora
# Generated by Oracle configuration tools.
LISTENER =
(DESCRIPTION_LIST =
(DESCRIPTION =
(ADDRESS_LIST =
(ADDRESS = (PROTOCOL = IPC)(KEY = EXTPROC1))
(ADDRESS_LIST =
(ADDRESS = (PROTOCOL = TCP)(HOST = pProd)(PORT = 1521))
SID_LIST_LISTENER =
(SID_LIST =
(SID_DESC =
(SID_NAME = PLSExtProc)
(ORACLE_HOME = c:\ProdINFRA)
(PROGRAM = extproc)
(SID_DESC =
(GLOBAL_DBNAME = iasdb.pProdhru.pProd.com)
(ORACLE_HOME = c:\ProdINFRA)
(SID_NAME = iasdb)
Any Thing I'm Missing ?

Change the heading in portal - very urgent

Hi Friends,
I have a requirement to change the heading of a field in portal.
I have changed the text of a data element 'FCONT' from 'free places' to 'open places' which is required. but its not reflecting the portal. kindly let me know how to achieve this.
Requirement:
LSO Portal course catalog allows searching for course types. When one is chosen for display, if there are any scheduled courses, those will display with their start and end dates, location, language and number of available spots left in the classes.
The heading for the column that shows number of available places displays as Free Places in standard SAP.
Change this SAP text from Free Places to Open Places as shown below. Since this is coming from SAPs standard, the change should also be language dependent. Therefore related OTR (Online Text Repository) object should be corrected in the other available language if required.
Please help me.. points are sure for helpful answers.
Thanks in advance.

Are you using Transaction iviews?
Otherwise changing the data element name will not have any impact in portal...
If you are not using transcation iview then you will have to go and edit in the iview seperately...
Rgds,
Vijay

Domain mapping for the portal URL | URGENT

Hi ,
The project is expected to go live in 10 days .The user would be accessing the portal with the URL http://domain.company.com and <b>NOT</b> by http://domain:50000/irj/portal . I need to figure out how can we do that .
We have a WAN network and a public ip has been assigned to the portal production server .We have a company domain reserved to be used for portal server .
What will be required to be done on the portal side or anywhere else for the URL http://domain.company.com to translate to http://domain:50000/irj/portal
Regards
Deepak Singh

Hi Deepak,
You can achieve this by setting up Reverse Proxy in your DMZ such that all internet request hit the reverse proxy server and that re-routes request to your Portal server.
If you want to avoid all these, you can use Html Redirection or Java Script redirection features.
a. Point your request https://abc.comp.com to this html file which would inturn redirect to abc.comp.com:50001/irj/portal.
Also refer my links in this thread
Opening EP6.0 access from the Internet
Hope this helps
Regards,
venkat.
[Pls reward points if useful]

Portal hangs with the little loading image

Hello,
we have completly intermittend occurances of the portal hangin at the little loading image when navigating arround (not the big wheel in the middle but the small grey whirl in the top left page area).
I've been through all log files, did dumps and everything but can not find a single mention of anything wrong at the time. Its completly random, happens in different places at different times with different users.
The whole Browser window locks and has to be terminated via the Task Manager.
Would anyone know what/where I can find any information and what exactly hapens when the wheel is shown?
Thanks for thinking!
Andi

Hi Andi,
Note 976331 - receiving "Loading" message for the Detailed Navigation
This might be the answer you are looking out for.
Cheers!
Sandeep Tudumu

Import hangs Urgent help!!

Hi DBAs,
Urgent help!!
I am doing full db import with below parameter, it haged for 30 min,
please suggest
imp "'/ as sysdba' " file=TF3_SINTSTFAPPU1_R1_2007_UAT_260807.dmp log=TF3_SINTSTFAPPU1_R1_2007_UAT_260807_imp.log full=y grants=y commit=y ignore=y skip_unusable_indexes=y buffer=5000000000 feedback=25000 statistics=none
Import: Release 9.2.0.6.0 - Production on Wed Aug 29 12:42:34 2007
Copyright (c) 1982, 2002, Oracle Corporation. All rights reserved.
Connected to: Oracle9i Enterprise Edition Release 9.2.0.8.0 - Production
With the Partitioning option
JServer Release 9.2.0.8.0 - Production
Export file created by EXPORT:V09.02.00 via conventional path
import done in US7ASCII character set and AL16UTF16 NCHAR character set
. importing SYSTEM's objects into SYSTEM

Your archiver is still running?
No ora-00275 errors?
Nothing in alert<sid>.log?
feedback=25000 is a bad idea as that will slow down the import. Also the buffer parameter looks ridiculously high. 8 Mb is usually sufficent.
Does imp show=y log=<any filename> work at all?
Could you find out what imp is waiting for
Connect to the database
select sid, serial#
from v$session
where program like 'imp%'
select * from v$session_wait
where sid = <sid found using previous command>
Sybrand Bakker
Senior Oracle DBA
Sybrand Bakker
Senior Oracle DBA

Tomcat is Hanging - URGENT..URGENT

Hai,
We converted POWER BUILDER Product into JSP. It is working fine and we are using Tomcat Webserver. The problem is, after doing some core operations Tomcat Server is hanging. What is the actival problem exists ? Any memory variables are available in Tomcat ?
Please Help me
Regards
Suresh

it cn be beacose same data base connection hold & hang up ..

Portal Hangs.....urgent

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