Portal issue in shopping cart

Hi ,
I am facing portal issue in shopping cart. If I click shop , homepage is displaying again. Since I am new to this , Kindly guide me where can I check to resolve this issue.please help me how to proceed on this. Find below screenshot. Thanks in Advance.

Hi Sugan,
Try publishing the services using report W3_PUBLISH_SERVICES.
Also trx SIAC_PUBLISH_ALL_INT.
It should work after config and republishing.
Best Regards
Ale

Similar Messages

Attachment transfer issue from Shopping cart to Purchase req in ECC

Hello,
How are you all. Need your expert advise..
We are trying to achieve functionality where documents which are attached on shopping cart get transfer into Purchase req in ECC (Classic Scenario with SRM 5.0 and ECC 6.0). For this we have done following config / enhancements:
- Activated BADI "BBP_CREATE_BE_RQ_NEW" in SRM with following code for attachment;
cs_ctrl_att-BE_DOC_TYPE = 'SRM'.
cs_ctrl_att-BE_storage_cat = 'DMS_C1_ST'.
cs_ctrl_att-TRANSFER_ACTIVE = 'X'.
- Created new document type ECC with t.code DC30 for SRM and assigned the object links for EBAN table.
After performing above task we are able to see Link of the attachment into Purchase req in ECC with document number (i.e. the one we assigned while defining document type in DC30) but not able to open the document in ECC.
Could you please let us know if there is any settings which we have missed for actually opening documents in ECC?
Thank you
Ritesh

Issue as reported Please let me know why the docs are not uploaded to SRm succesfully .
I am facing the below weird issue .
Easy shopping >Shop> eHiring catalog
Click Transfer to SRM
Now click on the button ‘Details’ and open the tab ‘Notes and attachments’
All attchments are names after the 1st attachment and all have the same file type
Basically you have lost all you attachments here, except 1 (when you click on the link, all links refer to the same document, so not just cosmetic). This is a problem.
When you order this shopping cart and search for it and open it again, the attachment tab is even completely empty, so now all attachments are lost.
Something like this, but less severe, happens in the process a bit further.
- Approve the shopping cart with the applicable approver
- Log in as Hiring desk:
Still no original attachments (like job descriptions).
Now click button ‘responses and awards’
Click tab ‘Items’ and fill out price ‘40’ euro
Click notes and attachment tab
I added 5 attachments
As can be seen here, the docx becomes an xlsx again, but it looks like it just takes over the 1st file type that was uploaded, it can also be the other way around (xlsx becomes docx) when the 1st uploaded attachment is a document.
But in this case, when you click on the link, it will open the right file with the right program, so over here it looks like it is just cosmetic.

Currency Issue in Shopping cart & PIR

I am facing the following issue. Please let me know if there is a solution to this behavior.
User Employee currency in the PPOMA is USD.
User creates a shopping cart for a material ID for which there are 2 sources of supply. PIR details is in the attachment. PIR has CAD as
currency.
In the shopping cart, I do not see currencies at all for the PIRs . When I assign a supplier, in this case I expect 12.71 MXN to convert to USD at the line item level based on the exchange rate. This is not happening and the system is not converting the value based on the currency exchange rate. Exchange rates are maintained in the system.
Regards
Sathya

Hi Sathya,
Please check the following:
1.     Is your approval process defined at the header level or item level. Means approval is triggered based on the total value of SC.
2.     What is the company code currency - USD or ??
3.     If USD then the SC will take USD itself.
4.     When you create and order --> in the PO the Vendor currencies will be displayed with converted value.
5.     Also check when you click on assign vendor the 12.71 MXN should be your line item currency instead of 12.71 USD and total value should be converted to whatever company code currency.
6.     Please check in SRM/ERP - TCURR table whether the correct Exchange rate type for example M is maintained in both the systems. Please also create a manual PO in backend system to check whether it is working correctly in the backend.
7. Please check the following posts, may be helpful:-
http://scn.sap.com/thread/1910191
http://scn.sap.com/docs/DOC-2733
https://scn.sap.com/thread/2032441
http://scn.sap.com/thread/624279
From RBEI,
Snehal

Issue with Shopping Cart ... No Address Found For Partner Function etc.

Hi Experts,
I am facing an issue in EBP.
Using SRM 5.0 classic scenario.
While creating a shopping cart we are experiencing the following ERROR: "error in system, shopping cart cannot be processed any further."
The details of errors are as below:
No data found for contact person XXX. inform System Administration (XXX is the BP ID of the user)
No address found for partner function type Goods Recipient
No address found for partner function type Requestor
Please help me in overcoming the issue.
Thanks,
Pratyush

Thanks for your reply
I have already checked that the BP number is present.
However using bbp_bp_om_integrate i got the errors:
using user ID from su01: I got a red signal in Object Existence / Consistency with error
"Business Partner for user XXX is missing or containing errors"
using CP & BP : I got a red signal in Address consistency & following errors:
"Error determining address for employee XXXXXXXXXXXXXXXXXXXXXXX" & "Address for person (BP) XXX missing"
Please help

Issue in Shopping cart approval preview

Hi all,
We are working on SRM7.0. We got an issue here.
A shopping cart is created and approved by the approvers.
When we go to the approval preview, we are unable to see the approvers and getting encountered with following errors:
(Errors indicated in bold)
>Cannot get process info; function BBP_PDH_WFL_APPROVAL_SIMULATE throws exception workflw not found.
>PDO Layer error
Also we can see a warning as:
(Warnings in italic)
>Approval process view cannot refreshed due to error in document.
Pleaseprovide your valuable inputs in solving the issue.
Thanks in advance,
Vishal..

Hello Vishal,
I advise you to check OSS note 1422084 - Approval preview gives error message for rejected QTE.
Even if it is for rejected Quotation (and not for Shopping Cart), error message is the same as yours.
Regards.
Laurent.

Issue with Shopping cart out of template

Hi all,
is there any possibility to find out, if a shopping cart is created out of a template?
Background:
I want to check in Check BAdI, if the shopping cart is created from a catalogue or if it is "just" created out of a template.
I cant find a standard flag within function module BBP_PD_SC_GETDETAIL which determines a position within a shopping created out of a template.
Best regards
Andreas

Hi Pradeep,
I am not sure which version you use. I am using SRM 4.0 HP 8 and the field SRC_GUID is always empty.
I am creating SC from a template, from a old version, creating a new one:
The field SRC_GUID ist always '000000000000000'.
I have tried this already, thats not the solution.
Could you confirm in your SRM version (?) that the SRC_GUID is filled within the item if you create the SC out of a template?
Best regards
Andreas

WorkItems forwarding issues in shopping cart approvals

A Deputy Manager tried to forward a workitem to a Review Officer who he has just forwarded a different workitem to, but could not find the same Review Officer in the list any longer.
Can any one help me in fixing this issue
Agukab

hi,
it is not clear of what is the real problem.
can you please be a bit clear of the issue and i will be able to help you.
regards

Workflow Issue on Shopping Cart Approval

Hi Workflow Experts!
I have an SRM scenario where an Approval Work Item (the SC item has no defined approver set for it) is sent to all of the Approvers listed in the table ZBPT_WFL_LIA_DEF rather than sending it to the Workflow Administrator.
The Workflow task has been assigned as a General task and is also assigned to approvers (users).
I added an entry into the table with a criterion named as ( * ) for bus2121 and assigned an approver named wfl_admin. If the item has no set approver, it is interpreted as an item for ( * ) and the approver would be the workflow administrator. ( * ) corresponds to the field ( <b>OTHERS</b> ).
Please guide me on what to do. (--,)
I'll reward points for useful answers.
Thanks.
Reymar

Instead of using * use a Generic value like "ABC" or a number that is used when no table entries match. Keep an entry with a GEneric Value in the table and maintain Wflow Aministrator as the agent for this Generic value. Please change it accordingly in code.
This will work.
<b>Reward Points if useful.</b>

Shopping cart Issue with ( "Default settings:   Set values" ) link

Hello SRM Gurus,
I have an issue in shopping cart process:
When creating a shopping cart, I am trying to change the u201CDelivery Address/Performanceu201D tab data through link u201CDefault settings:   Set valuesu201D, then add the items in to shopping cart and ordered. The change values are properly populating. For example (Street/house number) .
But when we re-creating the shopping cart, the changed values are not populating automatically (Itu2019s not updated in to master table I guess) and we need to open the link u201CDefault settings:   Set valuesu201D and change the values again.
So is this link (u201CDefault settings:   Set valuesu201D ) active only for that particular Shopping cart? Or is it missing to update the changed data in to master table?
Because business wants, when changes happen through (u201CDefault settings:   Set valuesu201D) link, It should be update in to users master and when open next time the changed value should be populated.
Is this standard behavior of shopping cart?
Kindly let me know your comments.
Thanks.
Regards,
Magesh.

Hi Anubhav
Thanks for the mail.
Actually my issue is that,
When creating new shopping cart, trying to change some values through "Default Settingsu201D will it be parentally stores the changed value into user master data? Or it is temporarily changes for that shopping cart alone?
Because business wanted when changing the values in "Default Settingsu201D the changed value should be appeared when creating shopping cart next time also..
So I want to know that , What is the standard behavior of u201Cdefault settingsu201D . Kindly let me know your experience.
Thanks.
Regards,
Magesh Basavaraj.

Shopping Cart not updated in bbp_pd.

Hi Folks,
We have recently upgraded to SRM 7.0 from SRM 4.0. We are using customized portal application for the creation of the shopping cart. Whenever we create a shopping cart using the portal interface, the shopping cart number is generated and we get the the successfull message but same is not updated in any of the SRM tables. The transaction bbp_pd is blank.
We didn't get much information from ST22, SLG1 transaction code and also from previous SDN postings.
Your expert comments will be appreciated...

Hi,
Have you also checked SM13 - update errors? Maybe the SC was created but while saving to DB it there were some issues in update.
Are you using standard SRM portal or a custom application? If it is a custom application then you have to check your logic? Have you called BBP_PD_SC_SAVE after BBP_PD_SC_CREATE?
Rgds,
Prasanna

Hide navigation area from Shopping Cart window

Hi All,
We are facing a strange issue in Shopping Cart Page..
From the POWL screen when we are clicking on "Display" button it is opening com.sap.pct.srm.core.iv_shopprof iview in a new window. But all the navigation are still showing in the page.
We set Launch in New Window property as Display in Separate Headerless Portal Window but still it is showing navigation area in the scree.
Can any one tell me how to hide navigation area from the screen.
Regards,
Sambaran Chakraborty

Hi Yatin,
Thanks for your reply.
I just find a easy way to solve this issue. I changed the Launch in New Window property to Display in Separate Window and it works.
But now i am facing the same problem for Purchasing iview under Operational Purchaser role. All links in that BI report (Purchasing iview) are opening in a new window with navigation area.
I am not able to apply the same above idea in this case, as for all BI links there is no such specific iview present, they are jsut a application links coming from backend.
Can you provide some input on this..?
Regards
Sambaran

Field Purchasing Group is disable in Shopping Cart

Hi Expert,
I have an issue in Shopping Cart. When i create Shopping cart in SRM, field for Purchasing Group is disable.
I don't know why it's happened.
Because of this, when i create PO from SC in SRM (From Source of Supply), field purchasing group and purchasing organization in PO window is disable also and has no value (blank). And we can not edit the value also.
Coud you help me please?
Warm Regards,
Rhesa Syahrial

Anil
Did you maintain Purch Group's Responsibility tab with Org ID of the user Org and responsible Prod categories.
Then this Purch grp will be picked up when user from that org unit is created the SC.
PS : Reward points if helpful.
Regards
Jagadish

Internal note \ Vendor text in shopping cart not getting correctly saved.

Hi SRM folks,
We are at SRM 4.0 with extended classic.
We are facing issue with shopping cart ( BBPSC01 ) for vendor text \ internal note in " Documents and Attachments Tab" in item detail screen as below :
Suppose we enter below three lines in internal note \ Vendor text as:
XXX
AAA
CCC
They will appear as below :
XXX
AAA
AAA
CCC
CCC
Line items are getting duplicated. Please let me know how this can be resolved or if any SAP note available ?
Moderator message - Please do not offer points or rewards
Thanks in Advance,
Sachin
Edited by: Rob Burbank on Jul 30, 2010 9:39 AM

Here is solution :
kindly apply the following notes:
1253076 No Vendor Text Exists Incorrectly Displayed
1289174 Vendor text/Internal Note is not deleted
1313904 Extra Line Breaks are added in Approval Notes
After this please republish all of the Templates with the Report
w3_publish_services.
Afterwards the Template Cache has to be invalidated with the
transaction sitspmon -> Tab "Template and Mime Cache" -> Button
"Systemwide".
If you use Proxy Server, you have to empty the cache there as well.
Furthermore the Temporary Internet Data of the Browse has to be deleted.
Retest the scenario and see if the behavior still persists.
Those note solved the issue

Moving the Shopping Cart workflow forward in a approver Rejects a line item

Hi Friends,
We a facing an issue while Shopping Cart Approval process.
We have designed our SC Workflow , with Schema and 4 Process levels. Currently the Approvals are happening fine.
Issue is happening when a Line Item is Rejected by a Single Approver. The Approval process does not move forward.
We need need to move the SC process forward.
Ex: SC: 1000000032
Approval Flow:
ITEM1: APP01 -> APP02
ITEM2: APP05 -> APP07
Scenario:01 :
Once APP01 & APP05 approves in first level. Then APP02 & APP07 approves . Then the process completes.
Scenario:02:
Once APP01 Rejects & APP05 Approves in first level. Then the SC WF does not move forward.
How can I move the WF process forward once a approver rejects.
Need your inputs.
Regards,
Jagan

Hello Markus,
what you describe does not correspond to condition standard determination to know if decision has to be checked or not.
Indeed, this evaluation is done by /SAPSRM/IF_WF_PROCESS_SBWF~IS_DECISION_ACCEPT_REQUIRED method from /SAPSRM/CL_WF_PROCESS_SBWF class.
Inside this method, the default behavior is based on decision of current process level:
- If it is not "rejected" or not "approved" (this means, if it is "inquired"), there is an interaction
- else, there is no interaction.
Then, for "rejected" or "approved" decision, a Business Rule evaluation is done in order to check if the document responsible need to accept the current decision.
If evaluation ID is true, acceptance by Contact Person is required.
I am currently not able to check workflow behaviour for partial rejection when no acceptance by contact person is customized.
I will see this next week.
Regards.
Laurent.

Shopping Cart Item deletable after approval

Hello all,
I have an issue regarding Shopping Carts: When a Shopping Cart is approved, gives a Purchase Order which is sent to Vendor, Requester can still delete Item of Shopping Cart, which has effect to delete Item in Purchase Order. I opened a message for SAP but they tell me this is the standard behavior which is for me a non sense!
I would like to know if you already met the fact that Shopping Cart Item being deletable after approval and if you corrected it, how?
Thanks,
Patrick
PS: I am working on SRM 5.0

Hi,
Yes this is a standard behaviour.
The business case is a user who made a mistake and do not have access to PO due to lack of authorization.
He should be able to delete his SC which trigger a delete status at PO item level.
Then , if system is well configured, an update output is triggered to communicate to the vendor taht the line item has been deleted.
If you do not want this behaviour, just modify the roel authorization in PFCG transaction.
Kind regards,
Yann

Portal issue in shopping cart

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