Portal Java Iview Runtime - Urgentt

Question

dear All Portalers,
we got high issues when SAP ESS/MSS Implementatin for our customer, we got issue about HTTP Session maximum and cause error message "Java Iview Runtime .."
first, this is our landscape
1. We Have SAP EP 7 installed with UME integrated with LDAP (Ms. Exchange 2003)
2. We use SAP ECC 6 SR3 as our Backend System
3. We use ALL SSL Commnunication between Portal and Backend
4. We use SPNEGO for User Authentication Mechanism, so User Join Domain, directly open portal when run Internet Explorer between input User and password
5. Each Uses LDAP mapped use User Mapping
But, after we launch to customer, we got big problem about Session
Here, reproduce the error
1. User Join to Network Domain ( e.g. CORP.CO.ID)
2. After User/laptop join Network Domain and open browser https://portal.CORP.co.id/
3. Directly, User logon automatically at Home of SAP ESS/MSS
4. User finish transaction at SAP Portal and want to Out from Portal by Log off, but after Log off automatically back to entry ( is is Normal ??? )
5. User very annoying, so user close browser
6. After 10 seconds, user Open Browser again, open browser https://portal.CORP.co.id/ but user got this message
    "Java Iview Runtime...bla bla bla"
can any help us , i already set OSS Message Very High ... but didn't solve this problem
thanks
regards
ghochi

Answer 1

Hi Ghochi,
First if you want user not to directly log in to Portal then disable the automatic logon setting frominternet explorer.
Tools > Internet Options > Advance > Enable internet Authentication (uncheck checkbox) restart browser. Next time user will not directly login to Portal. But user needs to enter user ID/PWD every time.
Coming to your problem for http sessions,
1. On click of log off button, sessions are not getting released. Please check what is the value once user clicks on log off button. This you can check in Visual admin.
2. Also, go to SM04 in ECC and check how many http sessions you are having.
Thanks.
Sushil