Portal run time error when clicking on top level-navigation

Hi,
When I select a link from the top level-navigation I get the message <b>Portal Run Time Error</b>.
I found the log file with this entry :
<i>#1.5#001438EE39C6006F0000130F000031E800041ABD6F12C098#1155300821516#com.sap.portal.portal#sap.com/irj#com.sap.portal.portal#Guest#0####6a3f43c0293811dba664001438ee39c6#SAPEngine_Application_Thread[impl:3]_37##0#0#Error#1#/System/Server#Java###Exception ID:02:53_11/08/06_0601_18813850
[EXCEPTION]
#1#com.sapportals.portal.prt.component.PortalComponentException: Error in service call of Portal Component
User : Guest
     at com.sapportals.portal.prt.core.PortalRequestManager.handlePortalComponentException(PortalRequestManager.java:969)
     at com.sapportals.portal.prt.core.PortalRequestManager.callPortalComponent(PortalRequestManager.java:343)
     at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:136)
     at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:189)
     at com.sapportals.portal.prt.core.PortalRequestManager.runRequestCycle(PortalRequestManager.java:753)
     at com.sapportals.portal.prt.connection.ServletConnection.handleRequest(ServletConnection.java:240)
     at com.sapportals.portal.prt.dispatcher.Dispatcher$doService.run(Dispatcher.java:522)
     at java.security.AccessController.doPrivileged(Native Method)
     at com.sapportals.portal.prt.dispatcher.Dispatcher.service(Dispatcher.java:405)
     at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
     at com.sap.engine.services.servlets_jsp.server.servlet.InvokerServlet.service(InvokerServlet.java:156)
     at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
     at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.runServlet(HttpHandlerImpl.java:390)
     at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.handleRequest(HttpHandlerImpl.java:264)
     at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:347)
     at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:325)
     at com.sap.engine.services.httpserver.server.RequestAnalizer.invokeWebContainer(RequestAnalizer.java:887)
     at com.sap.engine.services.httpserver.server.RequestAnalizer.handle(RequestAnalizer.java:241)
     at com.sap.engine.services.httpserver.server.Client.handle(Client.java:92)
     at com.sap.engine.services.httpserver.server.Processor.request(Processor.java:148)
     at com.sap.engine.core.service630.context.cluster.session.ApplicationSessionMessageListener.process(ApplicationSessionMessageListener.java:33)
     at com.sap.engine.core.cluster.impl6.session.MessageRunner.run(MessageRunner.java:41)
     at com.sap.engine.core.thread.impl3.ActionObject.run(ActionObject.java:37)
     at java.security.AccessController.doPrivileged(Native Method)
     at com.sap.engine.core.thread.impl3.SingleThread.execute(SingleThread.java:100)
     at com.sap.engine.core.thread.impl3.SingleThread.run(SingleThread.java:170)
Caused by: com.sapportals.portal.prt.core.PortalRequestManagerException: PortalRuntimeException
     at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:143)
     at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:189)
     at com.sapportals.portal.prt.component.PortalComponentResponse.include(PortalComponentResponse.java:215)
     at com.sapportals.portal.prt.pom.PortalNode.service(PortalNode.java:646)
     at com.sapportals.portal.prt.core.PortalRequestManager.callPortalComponent(PortalRequestManager.java:328)
     ... 24 more
Caused by: java.lang.NullPointerException
     at com.sapportals.portal.navigation.NavigationService.getNavURLPrefix(NavigationService.java:531)
     at com.sapportals.portal.navigation.NavigationService.redirect(NavigationService.java:495)
     at com.sapportals.portal.navigation.NavigationEventsHelperService.redirectURL(NavigationEventsHelperService.java:1735)
     at com.sapportals.portal.navigation.NavigationEventsHelperService.normalizeNavigationTarget(NavigationEventsHelperService.java:1715)
     at com.sapportals.portal.navigation.NavigationEventsHelperService.getNavSessionParameter(NavigationEventsHelperService.java:784)
     at com.sapportals.portal.navigation.NavigationEventsHelperService.getCurrentNavNode(NavigationEventsHelperService.java:351)
     at com.sapportals.portal.navigation.NavigationEventsHelperService.getCurrentLaunchNavNode(NavigationEventsHelperService.java:421)
     at com.sapportals.portal.navigation.fpm.NavigationFpmListener.addToHistory(NavigationFpmListener.java:268)
     at com.sapportals.portal.navigation.fpm.NavigationFpmListener.doNavigatePhase(NavigationFpmListener.java:98)
     at com.sapportals.portal.navigation.fpm.NavigationFpmListener.doPhase(NavigationFpmListener.java:70)
     at com.sapportals.portal.pb.fpm.FPMContainer.distributeEvent(FPMContainer.java:63)
     at com.sapportals.portal.pb.fpm.FPM.doDocumentHook(FPM.java:143)
     at com.sapportals.portal.prt.service.document.DocumentHookMulticaster.doDocumentHook(DocumentHookMulticaster.java:100)
     at com.sapportals.portal.prt.service.document.DocumentHookService.doDocumentHook(DocumentHookService.java:119)
     at com.sapportals.portal.prt.service.document.DocumentHookServiceNew.doDocumentHook(DocumentHookServiceNew.java:183)
     at com.sapportals.portal.prt.connection.PortalHook.doDocumentHook(PortalHook.java:824)
     at com.sapportals.portal.prt.core.PortalRequestManager.callPortalComponent(PortalRequestManager.java:261)
     at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:136)
     ... 28 more
#</i>

Hi Christophe,
Since you set this question as "Answered", did you find a solution to the problem? We are experiencing a similar problem when clicking top level navigation, but only in some rare cases.
Best regards,
Erik Eriksson

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