Portal Runtime Error after System Refresh
Did a system refresh and now when I select a BI workbook that executed before the refresh I receive the error
"portal runtime error
an exception occurred while processing your request
exception id:09:27_07/02/11_0018_2780350
see the details for the exceptio id in the log file".
Queries run without erroring only the workbooks give this error... apprecitate any help - thanks
Hi Annette,
Did you clear all the cache, closed the browser and try again?
If the error still appears, check the error log.
Where are you checking the BI workbook? Is it through portal is it through an iview? If yes then check if the
application runs when the iview is previewed directly.
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<!LOGHEADER[START]/>
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Arun -
Portal runtime error: where can I find the system log?
I got a portal runtime error. Like this:
Portal Runtime Error
An exception occurred while processing your request
Exception id: 10:22_16/05/08_0007_13424550
Where can I find the log file / more details?
Thanks
RenéHello rene,
2 ways for accessing log:
1) browse portal filesystem : \usr\sap\J2E\JC00\j2ee\cluster\<server instance>\log\
2) use sap log applications
I suggest you to use logviewer or visual admin(it contains logviewer) applications. It will display formated logfile and you will be able to filter on severity / User Name / date / .......
if you are using visual admin, just connect with Visual Admin then browse to <server name> / services / log viewer then again <server name> \usr\sap\J2E\JC00
j2ee\cluster\server0\log and then click on defaultTrace.trc
it is pretty the same navigation when using logviewer
Kind Regards
Cedric Meyer -
Portal Runtime Error while accessing BW reports through portal
Hi,
We are facing portal runtime error(An exception occurred while processing your request. Please send the exception id to your portal administrator) while accessing BI reports through portal frequently.
We are unable to trace the error in the 'default trace' log file and although refreshing the cache solves this issue, it is difficult to explain this to every user individually.
After many such errors, We found one log entry, which we are now not yet sure if it is relevant. The error states:
1.
com.sapportals.portal.prt.runtime.PortalRuntimeException: Exception in SAP Application Integrator occured: Unable to parse template '<System.Access.WAS.protocol>://<System.Access.WAS.hostname><BWLauncherComponent[PORTAL_URL]>;jsessionid=<Request.JSessionID>?sap-ext-sid=<ID[url_ENCODE]>&Language=<Request.Language>&theme=<LAF.Theme[url_ENCODE]>&sap-lafversions=<LAF.AllVersions[url_ENCODE]>&<Authentication>&<Report>&<BusinessParameters>'; the problem occured at position 230. Cannot process expression <LAF.AllVersions>
at com.sapportals.portal.appintegrator.AbstractIntegratorComponent.doContentPass(AbstractIntegratorComponent.java:125)
at com.sapportals.portal.appintegrator.AbstractIntegratorComponent.doContent(AbstractIntegratorComponent.java:98)
at com.sapportals.portal.prt.component.AbstractPortalComponent.serviceDeprecated(AbstractPortalComponent.java:209)
at com.sapportals.portal.prt.component.AbstractPortalComponent.service(AbstractPortalComponent.java:114)
at com.sapportals.portal.prt.core.PortalRequestManager.callPortalComponent(PortalRequestManager.java:328)
at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:136)
at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:189)
at com.sapportals.portal.prt.component.PortalComponentResponse.include(PortalComponentResponse.java:215)
at com.sapportals.portal.prt.pom.PortalNode.service(PortalNode.java:645)
at com.sapportals.portal.prt.core.PortalRequestManager.callPortalComponent(PortalRequestManager.java:328)
at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:136)
at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:189)
at com.sapportals.portal.prt.core.PortalRequestManager.runRequestCycle(PortalRequestManager.java:753)
at com.sapportals.portal.prt.connection.ServletConnection.handleRequest(ServletConnection.java:240)
at com.sapportals.portal.prt.dispatcher.Dispatcher$doService.run(Dispatcher.java:540)
at java.security.AccessController.doPrivileged(Native Method)
at com.sapportals.portal.prt.dispatcher.Dispatcher.service(Dispatcher.java:423)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.runServlet(HttpHandlerImpl.java:401)
at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.handleRequest(HttpHandlerImpl.java:266)
at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:386)
at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:364)
at com.sap.engine.services.httpserver.server.RequestAnalizer.invokeWebContainer(RequestAnalizer.java:1039)
at com.sap.engine.services.httpserver.server.RequestAnalizer.handle(RequestAnalizer.java:265)
at com.sap.engine.services.httpserver.server.Client.handle(Client.java:95)
at com.sap.engine.services.httpserver.server.Processor.request(Processor.java:175)
at com.sap.engine.core.service630.context.cluster.session.ApplicationSessionMessageListener.process(ApplicationSessionMessageListener.java:33)
at com.sap.engine.core.cluster.impl6.session.MessageRunner.run(MessageRunner.java:41)
at com.sap.engine.core.thread.impl3.ActionObject.run(ActionObject.java:37)
at java.security.AccessController.doPrivileged(Native Method)
at com.sap.engine.core.thread.impl3.SingleThread.execute(SingleThread.java:104)
at com.sap.engine.core.thread.impl3.SingleThread.run(SingleThread.java:176)
Content pass of Application Integrator failed.
Component Name: 'com.sap.portal.appintegrator.sap.BWReport',
Context Name (iView): <iview name location>
Top Layer: 'BWReport/TopLayer',
Producer ID (FPN): 'null',
System Alias: 'Sap_bw',
2.
The cluster server element 111111 is not added in the EP cluster context,
because prtbridge on 111111 is stopped or not yet started (maybe the server is starting or shuting down).
Please suggest us if the above logs are related to the issue or not
Kindly provide us any inputs or solutions.Hi All,
We are also having similiar type of error in our portal.
com.sap.engine.services.prtbridge##com.sap.engine.services.prtbridge
#######SAPEngine_System_Thread[impl:5]_13##0#0#Error#1#/System/Server#Plain###
The cluster server element 125898350 is not added in the EP cluster context,
because prtbridge on 125898350 is stopped or not yet started
(maybe the server is starting or shuting down).
We have implemented the FPN using RRA.
This error comes only for few users when they navigate in Portal. After clearing the cache, it works for all. Kindly help us to resolve this issue.
Regards,
Venkatesh
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