Portal Runtime error - Customization

Hi,
How to customize the Portal runtime error message page in portal.
Is it required to modify any standard par file for this? If so what par file needs to be modified.
Ramganesan Karuppaiyah

Ramganesan,
check these links
How to the Change the Application Stopped Message
How to Change the Dispatcher Running, No Server Connected Message
https://www.sdn.sap.com/irj/scn/wiki?path=/display/ep/customizing%252berror%252bmessages%252bin%252bportal
http://help.sap.com/saphelp_nw70/helpdata/en/65/18fc3f9ec4e669e10000000a155106/frameset.htm
http://help.sap.com/saphelp_nw70/helpdata/EN/47/1d5a4390524403e10000000a1553f6/frameset.htm
Thanks
Bala Duvvuri

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    Default trace is attached herewith:
    #1.5 #001A64594CA200360000001100000CEC00048D20941D9F94#1281070970280#com.sap.portal.portal#sap.com/irj#com.sap.portal.portal#A100678#8809##GLBWI741_BC1_406159550#A100678#5c89db70a11711df87a4001a64594ca2#Thread[PRT-Async 2,5,PRT-Async]##0#0#Error#1#/System/Server#Java###Exception ID:03:02_06/08/10_0022_406159550
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         at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:527)
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         at com.sapportals.portal.prt.core.PortalRequestManager.callPortalComponent(PortalRequestManager.java:328)
         at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:136)
         at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:189)
         at com.sapportals.portal.prt.core.async.AsyncPortalComponentResponse.include(AsyncPortalComponentResponse.java:355)
         at com.sapportals.portal.prt.core.async.AsyncPortalComponentResponse.include(AsyncPortalComponentResponse.java:310)
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         at com.sapportals.portal.prt.component.AbstractPortalComponent.service(AbstractPortalComponent.java:114)
         at com.sapportals.portal.prt.component.CachablePortalComponent.service(CachablePortalComponent.java:273)
         at com.sapportals.portal.prt.core.PortalRequestManager.callPortalComponent(PortalRequestManager.java:328)
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         at com.sapportals.portal.prt.core.async.AsyncPortalComponentResponse.include(AsyncPortalComponentResponse.java:355)
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         at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:136)
         at com.sapportals.portal.prt.core.async.AsyncIncludeRunnable$1$DoDispatchRequest.run(AsyncIncludeRunnable.java:375)
         at java.security.AccessController.doPrivileged(Native Method)
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         at com.sapportals.portal.prt.core.async.ThreadContextRunnable.run(ThreadContextRunnable.java:164)
         at EDU.oswego.cs.dl.util.concurrent.PooledExecutor$Worker.run(PooledExecutor.java:729)
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         at com.sapportals.portal.prt.core.broker.PortalComponentItem.service(PortalComponentItem.java:934)
         at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:435)
         ... 31 more
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         at com.sapportals.portal.prt.servlets_jsp.server.jsp.JSPParser.parse(JSPParser.java:2215)
         at com.sapportals.portal.prt.servlets_jsp.server.jsp.JSPCompiler.compile(JSPCompiler.java:81)
         at com.sapportals.portal.prt.servlets_jsp.server.jsp.JSPCompiler.run(JSPCompiler.java:140)
         at com.sapportals.portal.prt.core.broker.JSPComponentItem.compileJSP(JSPComponentItem.java:291)
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    #1.5 #001A64594CA200360000001300000CEC00048D20941DA66C#1281070970280#com.sap.portal.prt.runtime#sap.com/irj#com.sap.portal.prt.runtime#A100678#8809##GLBWI741_BC1_406159550#A100678#5c89db70a11711df87a4001a64594ca2#Thread[PRT-Async 2,5,PRT-Async]##0#0#Error##Java###03:02_06/08/10_0022_406159550
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         at com.sapportals.portal.prt.component.AbstractPortalComponent.service(AbstractPortalComponent.java:114)
         at com.sapportals.portal.prt.component.CachablePortalComponent.service(CachablePortalComponent.java:273)
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         at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:136)
         at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:189)
         at com.sapportals.portal.prt.core.async.AsyncPortalComponentResponse.include(AsyncPortalComponentResponse.java:355)
         at com.sapportals.portal.prt.core.async.AsyncPortalComponentResponse.include(AsyncPortalComponentResponse.java:310)
         at com.sapportals.portal.navigation.DynamicNavigationArea.doContent(DynamicNavigationArea.java:65)
         at com.sapportals.portal.prt.component.AbstractPortalComponent.serviceDeprecated(AbstractPortalComponent.java:209)
         at com.sapportals.portal.prt.component.AbstractPortalComponent.service(AbstractPortalComponent.java:114)
         at com.sapportals.portal.prt.core.PortalRequestManager.callPortalComponent(PortalRequestManager.java:328)
         at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:136)
         at com.sapportals.portal.prt.core.async.AsyncIncludeRunnable$1$DoDispatchRequest.run(AsyncIncludeRunnable.java:375)
         at java.security.AccessController.doPrivileged(Native Method)
         at com.sapportals.portal.prt.core.async.AsyncIncludeRunnable.run(AsyncIncludeRunnable.java:388)
         at com.sapportals.portal.prt.core.async.ThreadContextRunnable.run(ThreadContextRunnable.java:164)
         at EDU.oswego.cs.dl.util.concurrent.PooledExecutor$Worker.run(PooledExecutor.java:729)
         at java.lang.Thread.run(Thread.java:534)

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    yes, Karsten is correct. Just some background:
    "User Mapping not fully available.." finally means that user mapping is configured to use strong encryption, but the main crypto key for user mapping is missing. Usually, that's because "SAP Java Cryptographic Toolkit" and/or "JCE policy files for unlimited strength encryption" are not installed (or the server hasn't be restarted afterwards). The note will most likely help
    Best regards
    Heiko

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