Portal runtime error in EP7 SP 11
Hi,
I am getting the following error.
<b>Portal Runtime Error
An exception occurred while processing a request for :
iView : pcd:portal_content/com.t.Preeti/hoverdesktop/frameworkPages/com.sap.portal.hoverpage/hovermenu
Component Name : hovermenuframe.HoverTLN
The exception was logged. Inform your system administrator..
Exception id: 10:08_28/08/07_0015_203196350
See the details for the exception ID in the log file</b>
I tried using nwa but I could not get the search criteria to be entered for this .I tried using date ,time. but not possible to find it. What does this signify 0015_203196350 ??
Can I search in nwa with exception id ? IF so,Please tell me how?
Also after adding javadeveloper role how can i c heck logs from portal itself.
I dont have access to server to check the log files there..
Is there any other way to check logs?
Thanks ,
Preeti
Hi,
Well please check that if your server has logviewer installed, if yes then follow these steps -->
Add the reference in the provider.xml of tc.monitoring.logviewer:
To do this you have to:
1. Stop the SAP Webas Engine
2. Start the "expert tool" i.e. offlinecfgeditor under
<sapwebas_home>/<instance>/JC<nn>/j2ee/configtool
3. Navigate to
cluster_data/<server>|<dispatcher>/cfg/services/tc.monitoring.logviewer-provider.xml
for both dispatcher and server nodes
4. switch to edit mode and add the following reference inside the xml, inside the "references" tags:
<reference type="library" strength="hard">
tc~ni
</reference>
5. Repeat for both dispatcher and server nodes
6. Restart the SAP Webas Engine
And if logviewer isnt installed on server then please follow this -->
Use the download center on the SAP Service Marketplace:
SAP Service Marketplace service.sap.com
Support Packages and Patches -> Additional Components ->
SAP JAVA LOG VIEWER
Also do the configuration :
Logviewer_use_NI=true
Logviewer_NI_port=26000
The standard port is: 26000
For more details please folow these SAP NOTES 721854 & 812776.
Hope this helps,
Regards,
Ameya
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Hi All
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Now this has only just started to happen and the iview is just a KM iview pointing to a taxonomy structure.
When I look at the log file I can see the following entry:
<i>#1.5#0014C261574D0064000000170000101400042BA2042B825D#1173874772180#com.sap.portal.portal#sap.com/irj#com.sap.portal.portal#portaluser#103##sydney.arconw.com_EPD_18562350#portaluser#417b9550d22611dba2a70014c261574d#SAPEngine_Application_Thread[impl:3]_4##0#0#Error#1#/System/Server#Java###Exception ID:12:19_14/03/07_0002_18562350
[EXCEPTION]
#1#com.sapportals.portal.prt.component.PortalComponentException: Error in service call of Portal Component
Component : pcd:portal_content/com.arconw.arco_admin/zArcoAllUsers/zArcoUsers_Roles/rAllPortalUsers/wsBusiness/com.arconw.zSalesDevelopment/com.arconw.zSDCustInfo/com.arconw.zSDCustomerInformation
Component class : com.sapportals.portal.httpconnectivity.urliviews.runtime.URLIView
User : portaluser
at com.sapportals.portal.prt.core.PortalRequestManager.handlePortalComponentException(PortalRequestManager.java:969)
at com.sapportals.portal.prt.core.PortalRequestManager.callPortalComponent(PortalRequestManager.java:343)
at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:136)
at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:189)
at com.sapportals.portal.prt.component.PortalComponentResponse.include(PortalComponentResponse.java:215)
at com.sapportals.portal.prt.pom.PortalNode.service(PortalNode.java:645)
at com.sapportals.portal.prt.core.PortalRequestManager.callPortalComponent(PortalRequestManager.java:328)
at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:136)
at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:189)
at com.sapportals.portal.prt.core.PortalRequestManager.runRequestCycle(PortalRequestManager.java:753)
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at com.sapportals.portal.prt.dispatcher.Dispatcher$doService.run(Dispatcher.java:522)
at java.security.AccessController.doPrivileged(Native Method)
at com.sapportals.portal.prt.dispatcher.Dispatcher.service(Dispatcher.java:405)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
at com.sap.engine.services.servlets_jsp.server.servlet.InvokerServlet.service(InvokerServlet.java:156)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.runServlet(HttpHandlerImpl.java:401)
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at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:387)
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at com.sap.engine.core.cluster.impl6.session.MessageRunner.run(MessageRunner.java:41)
at com.sap.engine.core.thread.impl3.ActionObject.run(ActionObject.java:37)
at java.security.AccessController.doPrivileged(Native Method)
at com.sap.engine.core.thread.impl3.SingleThread.execute(SingleThread.java:100)
at com.sap.engine.core.thread.impl3.SingleThread.run(SingleThread.java:170)
Caused by: java.lang.NullPointerException
at com.sap.portal.httpconnectivity.iviewcatcher.runtime.DomIViewPreferences.removeScripts(DomIViewPreferences.java:446)
at com.sapportals.portal.httpconnectivity.urliviews.runtime.RuntimeContext.parseSiteContent(RuntimeContext.java:376)
at com.sapportals.portal.httpconnectivity.urliviews.runtime.RuntimeContext.<init>(RuntimeContext.java:103)
at com.sapportals.portal.httpconnectivity.urliviews.runtime.URLIView.doContent(URLIView.java:438)
at com.sapportals.portal.prt.component.AbstractPortalComponent.serviceDeprecated(AbstractPortalComponent.java:209)
at com.sapportals.portal.prt.component.AbstractPortalComponent.service(AbstractPortalComponent.java:114)
at com.sapportals.portal.prt.core.PortalRequestManager.callPortalComponent(PortalRequestManager.java:328)
... 29 more
#</i>
After looking on SDN I cannot find a solution that relates to this problem!
Any help would be great
Thanks
PhilHi Phil
I have noticed the same strange runtime error. Did you manage to solve this problem?? -
Portal runtime error while selecting page layout in WPC editor
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#1.5 #005056834112005E0000000C00000FA800048E28A94966CC#1282205196819#com.sap.portal.prt.runtime#sap.com/irj#com.sap.portal.prt.runtime#1016#149##n/a##7ff9c93eab6811dfa9c70000003307de#SAPEngine_Application_Thread[impl:3]_15##0#0#Error##Java###10:06_19/08/10_0010_3344350
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usr
sap
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j2ee
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sap.com
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(source unavailable)
1 error
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Refer to the log file for details about this exception.
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YaitnDefault trace is attached herewith:
#1.5 #001A64594CA200360000001100000CEC00048D20941D9F94#1281070970280#com.sap.portal.portal#sap.com/irj#com.sap.portal.portal#A100678#8809##GLBWI741_BC1_406159550#A100678#5c89db70a11711df87a4001a64594ca2#Thread[PRT-Async 2,5,PRT-Async]##0#0#Error#1#/System/Server#Java###Exception ID:03:02_06/08/10_0022_406159550
[EXCEPTION]
#1#com.sapportals.portal.prt.component.PortalComponentException: Error in service call of Resource
Component : com.sap.portal.layouts.framework.dynNavArea
Component class : com.sapportals.portal.pb.layout.PageLayout
User : A100678
at com.sapportals.portal.prt.core.PortalRequestManager.handlePortalComponentException(PortalRequestManager.java:973)
at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:444)
at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:527)
at com.sapportals.portal.prt.core.async.AsyncPortalComponentResponse.include(AsyncPortalComponentResponse.java:680)
at com.sapportals.portal.pb.layout.PageLayout.doContent(PageLayout.java:82)
at com.sapportals.portal.prt.component.AbstractPortalComponent.serviceDeprecated(AbstractPortalComponent.java:209)
at com.sapportals.portal.prt.component.AbstractPortalComponent.service(AbstractPortalComponent.java:114)
at com.sapportals.portal.prt.core.PortalRequestManager.callPortalComponent(PortalRequestManager.java:328)
at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:136)
at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:189)
at com.sapportals.portal.prt.core.async.AsyncPortalComponentResponse.include(AsyncPortalComponentResponse.java:355)
at com.sapportals.portal.prt.core.async.AsyncPortalComponentResponse.include(AsyncPortalComponentResponse.java:310)
at com.sapportals.portal.pb.PageBuilder.includeLayout(PageBuilder.java:1038)
at com.sapportals.portal.pb.PageBuilder.doContent(PageBuilder.java:517)
at com.sapportals.portal.prt.component.AbstractPortalComponent.serviceDeprecated(AbstractPortalComponent.java:209)
at com.sapportals.portal.prt.component.AbstractPortalComponent.service(AbstractPortalComponent.java:114)
at com.sapportals.portal.prt.component.CachablePortalComponent.service(CachablePortalComponent.java:273)
at com.sapportals.portal.prt.core.PortalRequestManager.callPortalComponent(PortalRequestManager.java:328)
at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:136)
at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:189)
at com.sapportals.portal.prt.core.async.AsyncPortalComponentResponse.include(AsyncPortalComponentResponse.java:355)
at com.sapportals.portal.prt.core.async.AsyncPortalComponentResponse.include(AsyncPortalComponentResponse.java:310)
at com.sapportals.portal.navigation.DynamicNavigationArea.doContent(DynamicNavigationArea.java:65)
at com.sapportals.portal.prt.component.AbstractPortalComponent.serviceDeprecated(AbstractPortalComponent.java:209)
at com.sapportals.portal.prt.component.AbstractPortalComponent.service(AbstractPortalComponent.java:114)
at com.sapportals.portal.prt.core.PortalRequestManager.callPortalComponent(PortalRequestManager.java:328)
at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:136)
at com.sapportals.portal.prt.core.async.AsyncIncludeRunnable$1$DoDispatchRequest.run(AsyncIncludeRunnable.java:375)
at java.security.AccessController.doPrivileged(Native Method)
at com.sapportals.portal.prt.core.async.AsyncIncludeRunnable.run(AsyncIncludeRunnable.java:388)
at com.sapportals.portal.prt.core.async.ThreadContextRunnable.run(ThreadContextRunnable.java:164)
at EDU.oswego.cs.dl.util.concurrent.PooledExecutor$Worker.run(PooledExecutor.java:729)
at java.lang.Thread.run(Thread.java:534)
Caused by: com.sapportals.portal.prt.component.PortalComponentException: Error occurs during the compilation of java generated from the jsp
at com.sapportals.portal.prt.core.broker.JSPComponentItem.getComponentInstance(JSPComponentItem.java:116)
at com.sapportals.portal.prt.core.broker.PortalComponentItemFacade.service(PortalComponentItemFacade.java:355)
at com.sapportals.portal.prt.core.broker.PortalComponentItem.service(PortalComponentItem.java:934)
at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:435)
... 31 more
Caused by: com.sapportals.portal.prt.servlets_jsp.server.compiler.CompilingException: Error occurs during the rendering of jsp component
at com.sapportals.portal.prt.servlets_jsp.server.jsp.JSPParser.parse(JSPParser.java:2215)
at com.sapportals.portal.prt.servlets_jsp.server.jsp.JSPCompiler.compile(JSPCompiler.java:81)
at com.sapportals.portal.prt.servlets_jsp.server.jsp.JSPCompiler.run(JSPCompiler.java:140)
at com.sapportals.portal.prt.core.broker.JSPComponentItem.compileJSP(JSPComponentItem.java:291)
at com.sapportals.portal.prt.core.broker.JSPComponentItem.getComponentInstance(JSPComponentItem.java:141)
... 34 more
#1.5 #001A64594CA200360000001300000CEC00048D20941DA66C#1281070970280#com.sap.portal.prt.runtime#sap.com/irj#com.sap.portal.prt.runtime#A100678#8809##GLBWI741_BC1_406159550#A100678#5c89db70a11711df87a4001a64594ca2#Thread[PRT-Async 2,5,PRT-Async]##0#0#Error##Java###03:02_06/08/10_0022_406159550
[EXCEPTION]
#1#com.sapportals.portal.prt.servlets_jsp.server.compiler.CompilingException: Error occurs during the rendering of jsp component
at com.sapportals.portal.prt.servlets_jsp.server.jsp.JSPParser.parse(JSPParser.java:2215)
at com.sapportals.portal.prt.servlets_jsp.server.jsp.JSPCompiler.compile(JSPCompiler.java:81)
at com.sapportals.portal.prt.servlets_jsp.server.jsp.JSPCompiler.run(JSPCompiler.java:140)
at com.sapportals.portal.prt.core.broker.JSPComponentItem.compileJSP(JSPComponentItem.java:291)
at com.sapportals.portal.prt.core.broker.JSPComponentItem.getComponentInstance(JSPComponentItem.java:141)
at com.sapportals.portal.prt.core.broker.PortalComponentItemFacade.service(PortalComponentItemFacade.java:355)
at com.sapportals.portal.prt.core.broker.PortalComponentItem.service(PortalComponentItem.java:934)
at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:435)
at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:527)
at com.sapportals.portal.prt.core.async.AsyncPortalComponentResponse.include(AsyncPortalComponentResponse.java:680)
at com.sapportals.portal.pb.layout.PageLayout.doContent(PageLayout.java:82)
at com.sapportals.portal.prt.component.AbstractPortalComponent.serviceDeprecated(AbstractPortalComponent.java:209)
at com.sapportals.portal.prt.component.AbstractPortalComponent.service(AbstractPortalComponent.java:114)
at com.sapportals.portal.prt.core.PortalRequestManager.callPortalComponent(PortalRequestManager.java:328)
at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:136)
at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:189)
at com.sapportals.portal.prt.core.async.AsyncPortalComponentResponse.include(AsyncPortalComponentResponse.java:355)
at com.sapportals.portal.prt.core.async.AsyncPortalComponentResponse.include(AsyncPortalComponentResponse.java:310)
at com.sapportals.portal.pb.PageBuilder.includeLayout(PageBuilder.java:1038)
at com.sapportals.portal.pb.PageBuilder.doContent(PageBuilder.java:517)
at com.sapportals.portal.prt.component.AbstractPortalComponent.serviceDeprecated(AbstractPortalComponent.java:209)
at com.sapportals.portal.prt.component.AbstractPortalComponent.service(AbstractPortalComponent.java:114)
at com.sapportals.portal.prt.component.CachablePortalComponent.service(CachablePortalComponent.java:273)
at com.sapportals.portal.prt.core.PortalRequestManager.callPortalComponent(PortalRequestManager.java:328)
at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:136)
at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:189)
at com.sapportals.portal.prt.core.async.AsyncPortalComponentResponse.include(AsyncPortalComponentResponse.java:355)
at com.sapportals.portal.prt.core.async.AsyncPortalComponentResponse.include(AsyncPortalComponentResponse.java:310)
at com.sapportals.portal.navigation.DynamicNavigationArea.doContent(DynamicNavigationArea.java:65)
at com.sapportals.portal.prt.component.AbstractPortalComponent.serviceDeprecated(AbstractPortalComponent.java:209)
at com.sapportals.portal.prt.component.AbstractPortalComponent.service(AbstractPortalComponent.java:114)
at com.sapportals.portal.prt.core.PortalRequestManager.callPortalComponent(PortalRequestManager.java:328)
at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:136)
at com.sapportals.portal.prt.core.async.AsyncIncludeRunnable$1$DoDispatchRequest.run(AsyncIncludeRunnable.java:375)
at java.security.AccessController.doPrivileged(Native Method)
at com.sapportals.portal.prt.core.async.AsyncIncludeRunnable.run(AsyncIncludeRunnable.java:388)
at com.sapportals.portal.prt.core.async.ThreadContextRunnable.run(ThreadContextRunnable.java:164)
at EDU.oswego.cs.dl.util.concurrent.PooledExecutor$Worker.run(PooledExecutor.java:729)
at java.lang.Thread.run(Thread.java:534)
Caused by: com.sapportals.portal.prt.servlets_jsp.server.compiler.CompilingException: Error in java compiling
at com.sapportals.portal.prt.servlets_jsp.server.jsp.JSPParser.parse(JSPParser.java:2206)
at com.sapportals.portal.prt.servlets_jsp.server.jsp.JSPCompiler.compile(JSPCompiler.java:81)
at com.sapportals.portal.prt.servlets_jsp.server.jsp.JSPCompiler.run(JSPCompiler.java:140)
at com.sapportals.portal.prt.core.broker.JSPComponentItem.compileJSP(JSPComponentItem.java:291)
at com.sapportals.portal.prt.core.broker.JSPComponentItem.getComponentInstance(JSPComponentItem.java:141)
at com.sapportals.portal.prt.core.broker.PortalComponentItemFacade.service(PortalComponentItemFacade.java:355)
at com.sapportals.portal.prt.core.broker.PortalComponentItem.service(PortalComponentItem.java:934)
at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:435)
at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:527)
at com.sapportals.portal.prt.core.async.AsyncPortalComponentResponse.include(AsyncPortalComponentResponse.java:680)
at com.sapportals.portal.pb.layout.PageLayout.doContent(PageLayout.java:82)
at com.sapportals.portal.prt.component.AbstractPortalComponent.serviceDeprecated(AbstractPortalComponent.java:209)
at com.sapportals.portal.prt.component.AbstractPortalComponent.service(AbstractPortalComponent.java:114)
at com.sapportals.portal.prt.core.PortalRequestManager.callPortalComponent(PortalRequestManager.java:328)
at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:136)
at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:189)
at com.sapportals.portal.prt.core.async.AsyncPortalComponentResponse.include(AsyncPortalComponentResponse.java:355)
at com.sapportals.portal.prt.core.async.AsyncPortalComponentResponse.include(AsyncPortalComponentResponse.java:310)
at com.sapportals.portal.pb.PageBuilder.includeLayout(PageBuilder.java:1038)
at com.sapportals.portal.pb.PageBuilder.doContent(PageBuilder.java:517)
at com.sapportals.portal.prt.component.AbstractPortalComponent.serviceDeprecated(AbstractPortalComponent.java:209)
at com.sapportals.portal.prt.component.AbstractPortalComponent.service(AbstractPortalComponent.java:114)
at com.sapportals.portal.prt.component.CachablePortalComponent.service(CachablePortalComponent.java:273)
at com.sapportals.portal.prt.core.PortalRequestManager.callPortalComponent(PortalRequestManager.java:328)
at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:136)
at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:189)
at com.sapportals.portal.prt.core.async.AsyncPortalComponentResponse.include(AsyncPortalComponentResponse.java:355)
at com.sapportals.portal.prt.core.async.AsyncPortalComponentResponse.include(AsyncPortalComponentResponse.java:310)
at com.sapportals.portal.navigation.DynamicNavigationArea.doContent(DynamicNavigationArea.java:65)
at com.sapportals.portal.prt.component.AbstractPortalComponent.serviceDeprecated(AbstractPortalComponent.java:209)
at com.sapportals.portal.prt.component.AbstractPortalComponent.service(AbstractPortalComponent.java:114)
at com.sapportals.portal.prt.core.PortalRequestManager.callPortalComponent(PortalRequestManager.java:328)
at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:136)
at com.sapportals.portal.prt.core.async.AsyncIncludeRunnable$1$DoDispatchRequest.run(AsyncIncludeRunnable.java:375)
at java.security.AccessController.doPrivileged(Native Method)
at com.sapportals.portal.prt.core.async.AsyncIncludeRunnable.run(AsyncIncludeRunnable.java:388)
at com.sapportals.portal.prt.core.async.ThreadContextRunnable.run(ThreadContextRunnable.java:164)
at EDU.oswego.cs.dl.util.concurrent.PooledExecutor$Worker.run(PooledExecutor.java:729)
at java.lang.Thread.run(Thread.java:534) -
Portal Runtime Error while creating new system in portal content
Hi
Can anyone solve my problem, i am geting error while creating new system in p ortal content
Portal Runtime Error
An exception occurred while processing a request for :
iView : pcd:portal_content/com.sap.pct/admin.templates/iviews/editors/com.sap.portal.templateSelection
Component Name : com.sap.portal.admin.templateselectionwizard.default
com/sap/portal/iviewserver/cache/OClass.
Exception id: 11:29_26/12/06_0014_5891950
See the details for the exception ID in the log fileHi,
Check this link for creating system object
http://help.sap.com/bp_epv260/EP_EN/documentation/EP/N03_BB_InstallGuide_EN_US.doc
Regards
Arun -
Portal Runtime Error while checking the Transaction in Portal
Hi all,
We r in the phase of setting the configuration of Portal. We did the the template installer but when iam checking the transactions in Portal ( System Administration--> Support--->SAP Apllication) , it is throwing me the following error.
Portal Runtime Error
An exception occurred while processing a request for :
iView : N/A
Component Name : N/A
Missing Property 'ClassName' in property file for layer'Transaction/WinguiSSOLayer'..
See the details for the exception ID in the log file
Can anybody help me in this regard.
Thank in Advance.Hi Niyati,
I guess check through -->
Under "Personalize > User Profile" the checkbox "Activate Accessibility Feature" must be unchecked!
as, people earlier also faced this issue and SAP provided this solution.
Also an alternative solution for this is like --
Go to:
<Drive>\usr\sap\<SID>\JC<Instance No.>\j2ee\cluster\server<Server No.>\apps\sap.com\irj\servlet_jsp\irj\root\WEB-INF\portal\portalapps\com.sap.portal.appintegrator.sap\property\Transaction
and see the content of the 'WebGuiSSOLayer.properties' file.
One of the entries is ''ClassName'. The value on a 'valid' portal is: com.sapportals.portal.sapapplication.itsdetection.ITSDetectionLayer
If it's not the case, then go to:
<Drive>\usr\sap\<SID>\JC<Instance No.>\j2ee\cluster\server<Server No.>\apps\sap.com\irj\servlet_jsp\irj\root\WEB-INF\deployment\pcd
rename the file 'com.sap.portal.appintegrator.sap.par.bak' to 'com.sap.portal.appintegrator.sap.par' open the par file and edit the file ''WebGuiSSOLayer.properties' (add the relevant entry for ClassName).
Save the file (still with the par extension)
Restart the portal (if everything is OK then the bak extension will be added to the filename).
Just try this, hope it works.
Reward points if helpful
Regards,
Shailesh Nagar
Edited by: Shailesh Kumar Nagar on Jan 22, 2008 7:16 AM -
Portal runtime error while creating users in portal content administrator
I am getting this error while creating new users in portal.
Portal Runtime Error
An exception occurred while processing a request for :
iView : pcd:portal_content/administrator/super_admin/super_admin_role/com.sap.portal.user_administration/com.sap.portal.user_admin_ws/com.sap.portal.user_management/com.sap.portal.createNewUser/com.sap.portal.createNewUser
Component Name : com.sap.portal.usermanagement.admin.CreateNewUser
com/sap/security/core/util/imp/Util.patternMatch(Ljava/lang/String;Ljava/lang/String;Z)Z.
Exception id: 03:51_27/08/08_0028_7431850
See the details for the exception ID in the log file
any help is appreciated...log file look something like
this
2,5,PRT-Async]##0#0#Error#1#/System/Server#Java###Exception in PortalRequestManager.dispatchRequest without timeout
[EXCEPTION]
#1#java.lang.NoSuchMethodError: com/sap/security/core/util/imp/Util.patternMatch(Ljava/lang/String;Ljava/lang/String;Z)Z
at com.sap.security.core.admin.util.checkEmail(util.java:110)
at com.sap.security.core.admin.UserBean.checkFieldValidity(UserBean.java:695)
at com.sap.security.core.admin.UserBean.checkUser(UserBean.java:591)
at com.sap.security.core.admin.UserAdminLogic.performUserModify(UserAdminLogic.java:3226)
at com.sap.security.core.admin.UserAdminLogic.executeRequest(UserAdminLogic.java:552)
at com.sapportals.portal.prt.component.usermanagement.admin.UserAdminComponent.doContent(UserAdminComponent.java:71)
at com.sapportals.portal.prt.component.AbstractPortalComponent.serviceDeprecated(AbstractPortalComponent.java:209)
at com.sapportals.portal.prt.component.AbstractPortalComponent.service(AbstractPortalComponent.java:114)
at com.sapportals.portal.prt.core.PortalRequestManager.callPortalComponent(PortalRequestManager.java:328)
at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:136)
at com.sapportals.portal.prt.core.async.AsyncIncludeRunnable$1$DoDispatchRequest.run(AsyncIncludeRunnable.java:377)
at java.security.AccessController.doPrivileged(AccessController.java:241)
at com.sapportals.portal.prt.core.async.AsyncIncludeRunnable.run(AsyncIncludeRunnable.java:390)
at com.sapportals.portal.prt.core.async.ThreadContextRunnable.run(ThreadContextRunnable.java:164)
at EDU.oswego.cs.dl.util.concurrent.PooledExecutor$Worker.run(PooledExecutor.java:729)
at java.lang.Thread.run(Thread.java:758)
#1.5#001125A6576A008C00000015000550E2000455943BAE9D63#1219995051656#com.sap.portal.portal#sap.com/irj#com.sap.portal.portal#Administrator#197794##irconepd_EPD_7431850#Administrator#f4d062d0759411ddb89b001125a6576a#Thread[PRT-Async 2,5,PRT-Async]##0#0#Error#1#/System/Server#Java###Exception ID:01:00_29/08/08_0043_7431850
[EXCEPTION]
#1#com.sapportals.portal.prt.component.PortalComponentException: Error in service call of Portal Component
Component : pcd:portal_content/administrator/super_admin/super_admin_role/com.sap.portal.user_administration/com.sap.portal.user_admin_ws/com.sap.portal.user_management/com.sap.portal.userSearch/com.sap.portal.userSearch
Component class : com.sapportals.portal.prt.component.usermanagement.admin.UserAdminComponent
User : Administrator
at com.sapportals.portal.prt.core.PortalRequestManager.handlePortalComponentException(PortalRequestManager.java:969)
at com.sapportals.portal.prt.core.PortalRequestManager.callPortalComponent(PortalRequestManager.java:343)
at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:136)
at com.sapportals.portal.prt.core.async.AsyncIncludeRunnable$1$DoDispatchRequest.run(AsyncIncludeRunnable.java:377)
at java.security.AccessController.doPrivileged(AccessController.java:241)
at com.sapportals.portal.prt.core.async.AsyncIncludeRunnable.run(AsyncIncludeRunnable.java:390)
at com.sapportals.portal.prt.core.async.ThreadContextRunnable.run(ThreadContextRunnable.java:164)
at EDU.oswego.cs.dl.util.concurrent.PooledExecutor$Worker.run(PooledExecutor.java:729)
at java.lang.Thread.run(Thread.java:758)
Caused by: java.lang.NoSuchMethodError: com/sap/security/core/util/imp/Util.patternMatch(Ljava/lang/String;Ljava/lang/String;Z)Z
at com.sap.security.core.admin.util.checkEmail(util.java:110)
at com.sap.security.core.admin.UserBean.checkFieldValidity(UserBean.java:695)
at com.sap.security.core.admin.UserBean.checkUser(UserBean.java:591)
at com.sap.security.core.admin.UserAdminLogic.performUserModify(UserAdminLogic.java:3226)
at com.sap.security.core.admin.UserAdminLogic.executeRequest(UserAdminLogic.java:552)
at com.sapportals.portal.prt.component.usermanagement.admin.UserAdminComponent.doContent(UserAdminComponent.java:71)
at com.sapportals.portal.prt.component.AbstractPortalComponent.serviceDeprecated(AbstractPortalComponent.java:209)
at com.sapportals.portal.prt.component.AbstractPortalComponent.service(AbstractPortalComponent.java:114)
at com.sapportals.portal.prt.core.PortalRequestManager.callPortalComponent(PortalRequestManager.java:328)
... 7 more -
Portal Runtime Error while accessing BW reports through portal
Hi,
We are facing portal runtime error(An exception occurred while processing your request. Please send the exception id to your portal administrator) while accessing BI reports through portal frequently.
We are unable to trace the error in the 'default trace' log file and although refreshing the cache solves this issue, it is difficult to explain this to every user individually.
After many such errors, We found one log entry, which we are now not yet sure if it is relevant. The error states:
1.
com.sapportals.portal.prt.runtime.PortalRuntimeException: Exception in SAP Application Integrator occured: Unable to parse template '<System.Access.WAS.protocol>://<System.Access.WAS.hostname><BWLauncherComponent[PORTAL_URL]>;jsessionid=<Request.JSessionID>?sap-ext-sid=<ID[url_ENCODE]>&Language=<Request.Language>&theme=<LAF.Theme[url_ENCODE]>&sap-lafversions=<LAF.AllVersions[url_ENCODE]>&<Authentication>&<Report>&<BusinessParameters>'; the problem occured at position 230. Cannot process expression <LAF.AllVersions>
at com.sapportals.portal.appintegrator.AbstractIntegratorComponent.doContentPass(AbstractIntegratorComponent.java:125)
at com.sapportals.portal.appintegrator.AbstractIntegratorComponent.doContent(AbstractIntegratorComponent.java:98)
at com.sapportals.portal.prt.component.AbstractPortalComponent.serviceDeprecated(AbstractPortalComponent.java:209)
at com.sapportals.portal.prt.component.AbstractPortalComponent.service(AbstractPortalComponent.java:114)
at com.sapportals.portal.prt.core.PortalRequestManager.callPortalComponent(PortalRequestManager.java:328)
at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:136)
at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:189)
at com.sapportals.portal.prt.component.PortalComponentResponse.include(PortalComponentResponse.java:215)
at com.sapportals.portal.prt.pom.PortalNode.service(PortalNode.java:645)
at com.sapportals.portal.prt.core.PortalRequestManager.callPortalComponent(PortalRequestManager.java:328)
at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:136)
at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:189)
at com.sapportals.portal.prt.core.PortalRequestManager.runRequestCycle(PortalRequestManager.java:753)
at com.sapportals.portal.prt.connection.ServletConnection.handleRequest(ServletConnection.java:240)
at com.sapportals.portal.prt.dispatcher.Dispatcher$doService.run(Dispatcher.java:540)
at java.security.AccessController.doPrivileged(Native Method)
at com.sapportals.portal.prt.dispatcher.Dispatcher.service(Dispatcher.java:423)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.runServlet(HttpHandlerImpl.java:401)
at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.handleRequest(HttpHandlerImpl.java:266)
at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:386)
at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:364)
at com.sap.engine.services.httpserver.server.RequestAnalizer.invokeWebContainer(RequestAnalizer.java:1039)
at com.sap.engine.services.httpserver.server.RequestAnalizer.handle(RequestAnalizer.java:265)
at com.sap.engine.services.httpserver.server.Client.handle(Client.java:95)
at com.sap.engine.services.httpserver.server.Processor.request(Processor.java:175)
at com.sap.engine.core.service630.context.cluster.session.ApplicationSessionMessageListener.process(ApplicationSessionMessageListener.java:33)
at com.sap.engine.core.cluster.impl6.session.MessageRunner.run(MessageRunner.java:41)
at com.sap.engine.core.thread.impl3.ActionObject.run(ActionObject.java:37)
at java.security.AccessController.doPrivileged(Native Method)
at com.sap.engine.core.thread.impl3.SingleThread.execute(SingleThread.java:104)
at com.sap.engine.core.thread.impl3.SingleThread.run(SingleThread.java:176)
Content pass of Application Integrator failed.
Component Name: 'com.sap.portal.appintegrator.sap.BWReport',
Context Name (iView): <iview name location>
Top Layer: 'BWReport/TopLayer',
Producer ID (FPN): 'null',
System Alias: 'Sap_bw',
2.
The cluster server element 111111 is not added in the EP cluster context,
because prtbridge on 111111 is stopped or not yet started (maybe the server is starting or shuting down).
Please suggest us if the above logs are related to the issue or not
Kindly provide us any inputs or solutions.Hi All,
We are also having similiar type of error in our portal.
com.sap.engine.services.prtbridge##com.sap.engine.services.prtbridge
#######SAPEngine_System_Thread[impl:5]_13##0#0#Error#1#/System/Server#Plain###
The cluster server element 125898350 is not added in the EP cluster context,
because prtbridge on 125898350 is stopped or not yet started
(maybe the server is starting or shuting down).
We have implemented the FPN using RRA.
This error comes only for few users when they navigate in Portal. After clearing the cache, it works for all. Kindly help us to resolve this issue.
Regards,
Venkatesh -
Portal Runtime Error when creating a new iView
Hi, all.
Our env is like the following.
EP 2004s(7.0) SPS07
From the Content Administration, when we try to create new iView, we
sometimes(these days frequently!) got the following error.
Portal Runtime Error
An exception occurred while processing a request for :
iView : N/A
Component Name : N/A
The exception was logged. Inform your system administrator..
Exception id: 09:51_16/05/06_0062_9690550
See the details for the exception ID in the log file
And the detail in the defaultTrace.trc says like the following.
Exception ID:09:51_16/05/06_0062_9690550
[EXCEPTION]
com.sapportals.portal.prt.runtime.PortalRuntimeException: PortalRuntimeException
at com.sapportals.portal.prt.core.PortalRequestManager.handleRequestException(PortalRequestManager.java:921)
at com.sapportals.portal.prt.core.PortalRequestManager.runRequestCycle(PortalRequestManager.java:803)
at com.sapportals.portal.prt.connection.ServletConnection.handleRequest(ServletConnection.java:240)
at com.sapportals.portal.prt.dispatcher.Dispatcher$doService.run(Dispatcher.java:522)
at java.security.AccessController.doPrivileged(Native Method)
at com.sapportals.portal.prt.dispatcher.Dispatcher.service(Dispatcher.java:405)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
at com.sap.engine.services.servlets_jsp.server.servlet.InvokerServlet.service(InvokerServlet.java:156)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
at com.sap.engine.services.servlets_jsp.server.runtime.RequestDispatcherImpl.doWork(RequestDispatcherImpl.java:316)
at com.sap.engine.services.servlets_jsp.server.runtime.RequestDispatcherImpl.forward(RequestDispatcherImpl.java:372)
at com.sapportals.appdesigner.appdesignerfw.TabContentComponent.doOnNodeReady(TabContentComponent.java:110)
at com.sapportals.portal.prt.component.AbstractPortalComponent.handleEvent(AbstractPortalComponent.java:388)
at com.sapportals.portal.prt.pom.ComponentNode.handleEvent(ComponentNode.java:252)
at com.sapportals.portal.prt.pom.PortalNode.fireEventOnNode(PortalNode.java:369)
at com.sapportals.portal.prt.pom.AbstractNode.addChildNode(AbstractNode.java:340)
at com.sapportals.portal.prt.core.PortalRequestManager.runRequestCycle(PortalRequestManager.java:642)
at com.sapportals.portal.prt.connection.ServletConnection.handleRequest(ServletConnection.java:240)
at com.sapportals.portal.prt.dispatcher.Dispatcher$doService.run(Dispatcher.java:522)
at java.security.AccessController.doPrivileged(Native Method)
at com.sapportals.portal.prt.dispatcher.Dispatcher.service(Dispatcher.java:405)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
at com.sap.engine.services.servlets_jsp.server.servlet.InvokerServlet.service(InvokerServlet.java:156)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.runServlet(HttpHandlerImpl.java:390)
at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.handleRequest(HttpHandlerImpl.java:264)
at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:347)
Does anyone have any idea or advice?
Best Regards.Sejoon,
Does this happen for only specific users? Or is it global and apparent for all users?
Regards,
James -
Portal Runtime Error in ESS iview
Hi All,
I have implemented ESS 50.4 on EP 6.0 SP9. For SAP IAC iviws i am getting following error.
Portal Runtime Error
An exception occurred while processing a request for :
iView : pcd:portal_content/AFDB/Role/ESSRole/Office/SAPInbox/SAPInbox
Component Name : com.sap.portal.appintegrator.sap.IAC
Error in executing a process for compilation.
Exception id: 03:10_06/05/06_0031_4156850
See the details for the exception ID in the log file.
In the log file i am getting following error message.
com.sap.engine.services.connector.exceptions.BaseResourceException: "ConnectionManager" is closed. Possible reasons: 1) connector "SAPEPPDB" is stopped or not started, 2) Connector service is stopped or has not been started.
Please help me to resolve the problem its very urgent.
Regards,
VaishaliHi Vaishali,
Nice to hear from you again.
Hope you are doing good.
I am not sure whether the error that you mentioned is the right one for this issue, but if this is the case, just to inform you that a new note has been released in this regard. Please check sap note: 1600085 as well and set the parameters accordingly.
Usually we need to see what kind of code is using the concerned connection.
Incase the issue persists, proceed as follows (it wil be better to do this when the value of the number of connections is really high, so that identifying the root cause can be easy.
1)
Set the severity of "com.sap.engine.services.connector.jca.ConnectionHashSet" to DEBUG.
You can change the severity of a location using the guide in the link below:
http://help.sap.com/saphelp_nwce72/helpdata/en/47/af551efa711503e10000000a42189c/frameset.htm
2)
- connect to the AS-JAVA via telnet
- then execute these commands:
> add connector
> switch_debug_mode SAPEPPDB (or the datasource name)
> jump (to go to the next servernode if you have multiple ones)
> add connector
> switch_debug_mode SAPEPPDB
... and so on on all the servernodes
- then wait for a few hours in order to see the connections not being
released
- go back to the telnet console and call:
> list_conn SAPEPPDB -showTrace > server0.txt
> jump
> list_conn SAPEPPDB -showTrace > server1.txt
... and so on on all the servernodes
The serverX.txt files will be generated in the ../j2ee/cluster/server directories. Just check them to get more info.
Thank you!
Kind Regards,
Hemanth
SAP AGS -
Portal runtime error while executing BI report through BEx Query designer
I want to execute a query from query designer but when I execute it the following error occurs -
Portal runtime error.
An exception occurred while processing your request. Send the exception ID to your portal administrator.
Exception ID: 04:30_30/04/11_0008_35740651
Refer to the log file for details about this exception.
I have checked log, the error displayig in log is,
ACCESS ERROR: Authorization check for caller assignment to J2EE security role SAP_J2EE_Engine:administrator
Kindly help me.
regards
nkDear Friends
I have the same with this problem
Please help us to resolve this problem
Thanks and best regards -
Portal runtime error while creating rooms
Hi,
I installed collaboration and content management on my portal instance
and started basic configuration. Now while creating rooms , i get the
portal runtime error. I have enclosed the screen shot of the error.
I have enclosed the steps that can be followed to reproduce the error.
Portal Runtime Error
An exception occurred while processing a request for :
iView :
pcd:portal_content/administrator/super_admin/super_admin_role/com.sap.portal.content_administration/com.sap.portal.content_admin_ws/com.sap.netweaver.coll.colcontent/com.sap.netweaver.coll.RoomCreation/com.sap.netweaver.coll.RoomCreationWizard
Component Name : com.sap.netweaver.coll.appl.ui.room.RoomCreationWizard
The exception was logged. Inform your system administrator..
Exception id: 10:23_07/02/07_0037_818308650
See the details for the exception ID in the log fileHi Detlev,
Thanks a lot. I have enclosed the information from default trace.
<< item 0 : >>#1.5#00306E0AA058008600000060000044AC000428E704E99CFE#1170872586724#com.sap.portal.portal#sap.com/irj#com.sap.portal.portal#SAPOSS#13800##srv006_W81_818308650#SAPOSS#11f658b0b6d811db93c800306e0aa058#Thread[PRT-Async 3,5,PRT-Async]##0#0#Error#1#/System/Server#Java###Exception ID:10:23_07/02/07_0037_818308650
[EXCEPTION]
#1#com.sapportals.portal.prt.component.PortalComponentException: Error in service call of Portal Component
Component : pcd:portal_content/administrator/super_admin/super_admin_role/com.sap.portal.content_administration/com.sap.portal.content_admin_ws/com.sap.netweaver.coll.colcontent/com.sap.netweaver.coll.RoomCreation/com.sap.netweaver.coll.RoomCreationWizard
Component class : com.sap.ip.collaboration.roomui.api.rcwizard.RcWizardComponent
User : SAPOSS
at com.sapportals.portal.prt.core.PortalRequestManager.handlePortalComponentException(PortalRequestManager.java:969)
at com.sapportals.portal.prt.core.PortalRequestManager.callPortalComponent(PortalRequestManager.java:343)
at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:136)
at com.sapportals.portal.prt.core.async.AsyncIncludeRunnable$1$DoDispatchRequest.run(AsyncIncludeRunnable.java:377)
at java.security.AccessController.doPrivileged(Native Method)
at com.sapportals.portal.prt.core.async.AsyncIncludeRunnable.run(AsyncIncludeRunnable.java:390)
at com.sapportals.portal.prt.core.async.ThreadContextRunnable.run(ThreadContextRunnable.java:164)
at EDU.oswego.cs.dl.util.concurrent.PooledExecutor$Worker.run(PooledExecutor.java:729)
at java.lang.Thread.run(Thread.java:534)
Caused by: com.sapportals.wdf.WdfError
at com.sapportals.wdf.WdfCompositeController.buildComposition(WdfCompositeController.java:678)
at com.sapportals.htmlb.AbstractCompositeComponent.preRender(AbstractCompositeComponent.java:33)
at com.sapportals.htmlb.Container.preRender(Container.java:118)
at com.sapportals.htmlb.Container.preRender(Container.java:118)
at com.sapportals.htmlb.Container.preRender(Container.java:118)
at com.sapportals.portal.htmlb.PrtContext.render(PrtContext.java:413)
at com.sapportals.htmlb.page.DynPage.doOutput(DynPage.java:237)
at com.sapportals.htmlb.page.PageProcessor.handleRequest(PageProcessor.java:129)
at com.sapportals.portal.htmlb.page.PageProcessorComponent.doContent(PageProcessorComponent.java:134)
at com.sapportals.portal.prt.component.AbstractPortalComponent.serviceDeprecated(AbstractPortalComponent.java:209)
at com.sapportals.portal.prt.component.AbstractPortalComponent.service(AbstractPortalComponent.java:114)
at com.sapportals.portal.prt.core.PortalRequestManager.callPortalComponent(PortalRequestManager.java:328)
... 7 more
Manoj
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