Portal runtime error on com.sap.portal.frameworkpage

Hi friends,
i have an issue with portal 6.0 Production server, we have cluster with port 50000 & dialog instance on other host with port 50600 and also web dispatcher with port 8000.
we got an issue with this port: 50000, when we tried this link: http://<hostname>:50000/irj/portal
we got this error:
Portal Runtime Error
An exception occurred while processing a request for :
iView : pcd:portal_content/every_user/general/com.sap.portal.defaultDesktop/frameworkPages/com.sap.portal.frameworkpage/com.sap.portal.toolAreaiView
Component Name : com.sap.portal.navigation.toolarea.default
The exception was logged. Inform your system administrator..
Exception id: 12:54_12/03/09_0009_9444650
See the details for the exception ID in the log file
But no issues when i tried with links http://<hostname>:8000//irj/portal & http://<hostname>:50600/irj/portal
can any one help to fix this issue please.

Hi Udhaya,
Have you checked the entires in Host and Services file.
To check the entires you need to follow folloing steps :
Start --> Run --> Drivers\etc\host
Start --> Run --> Drivers\etc\services
open the file with help of notepad.
check the instance number
http://<hostname>:5(instance number)00/irj/portal
Regards,

Similar Messages

Portal Runtime Error for "com.sap.portal.toolAreaiView"

Hi EP Gurus,
We are using EP6 SP11 Patch3 installed on UNIX and Windows machine as well.
We are getting following error message:
Portal Runtime Error
An exception occurred while processing a request for :
iView : pcd:portal_content/com.lti.I-1192_fldr_01/
com.lti.I-1192_fldr_17/I-1192_desktop/
frameworkPages/frameworkpage/com.sap.portal.toolAreaiView
Component Name : com.sap.portal.navigation.toolarea.default
Each time when we got this message we have to restart the j2ee engine and then everything works fine.
Also we are facing this problem on UNIX machine only(not on windows)
Can anybody help me out with this?
With regards,
Amol

Hi Dieter,
Thanks for the reply...........
But the log files are not getting generated(which did generate earlier), i dont know whats the problem.
If u can plz help me....
With regards,
Amol.

Java.lang.NullPointerException- indicating portal runtime error

Hi everybody,
we have configured sso using Header Variable login module with oracle OAM on sap portal (NW 7.01). which was sucessful.
when we have done the same configuration on the NW 7.3 we are facing portal runtime error , when accesing the link http://<server>:<port>/irj/portal
but the excepted output after the configurartion should be "cannot logon user defined in header variable" when the link http://<server>:<port>/irj/portal is clicked
The defaulttrace file indicates the following
#2.0 #2012 01 31 18:17:12:393#+0530#Error#com.sap.portal.prt.runtime##EP-PIN-PRT#tcepbcprtc~api#C000AC14378C004E0000000100000A2C#2149950000000004#sap.com/com.sap.portal.runtime.system.hooks#com.sap.portal.prt.runtime#Guest#0##F19CBC1A4C0811E1A91F00000020CE3E#27c931b24c0611e1aa2200145e22496a#27c931b24c0611e1aa2200145e22496a],Dedicated_Application_Thread
06:17_31/01/12_0002_2149950
[EXCEPTION]
java.lang.NullPointerException: while trying to invoke the method java.lang.String.equals(java.lang.Object) of an object loaded from local variable 'configId'
continued ........
can anyone please look into this and help me figure out where the problem exists
Thanks and regards,
keerthi
Edited by: surfers on Jan 31, 2012 2:22 PM

Thanks for your reply Detlev..
Here is the full log file
#2.0 #2012 02 01 10:42:26:455#+0530#Error#com.sap.portal.prt.runtime#
#EP-PIN-PRT#tcepbcprtc~api#C000AC14378C00670000000100000A2C#2149950000000004#sap.com/com.sap.portal.runtime.system.hooks#com.sap.portal.prt.runtime#Guest#0##27C931B34C0611E1CF7D00145E22496A#27c931b34c0611e1cf7d00145e22496a#27c931b34c0611e1cf7d00145e22496a#0#Thread[HTTP Worker [@505204716],5,Dedicated_Application_Thread]#Plain##
10:42_01/02/12_0003_2149950
[EXCEPTION]
java.lang.NullPointerException: while trying to invoke the method java.lang.String.equals(java.lang.Object) of an object loaded from local variable 'configId'
     at com.sap.engine.services.security.server.SecurityContextImpl.getPolicyConfigurationContext(SecurityContextImpl.java:302)
     at com.sap.engine.interfaces.security.auth.LoginContextFactory.getLoginContext(LoginContextFactory.java:33)
     at com.sap.security.core.logon.imp.SAPJ2EEAuthenticator.logon(SAPJ2EEAuthenticator.java:663)
     at com.sapportals.portal.prt.service.authenticationservice.AuthenticationService.login(AuthenticationService.java:444)
     at com.sapportals.portal.prt.service.hook.SecurityHookService.doNodeHook(SecurityHookService.java:151)
     at com.sapportals.portal.prt.connection.PortalHook.doNodeHook(PortalHook.java:383)
     at com.sap.portal.prt.pom.factory.ComponentNodeFactory.newInstance(ComponentNodeFactory.java:136)
     at com.sap.portal.prt.pom.factory.ComponentNodeFactory.newInstance(ComponentNodeFactory.java:49)
     at com.sap.portal.prt.pom.PortalNode.createComponentNode(PortalNode.java:270)
     at com.sap.portal.prt.core.PortalRequestManager.runRequestCycle(PortalRequestManager.java:445)
     at com.sapportals.portal.prt.connection.ServletConnection.handleRequest(ServletConnection.java:203)
     at com.sap.portal.prt.dispatcher.DispatcherServlet.service(DispatcherServlet.java:129)
     at javax.servlet.http.HttpServlet.service(HttpServlet.java:847)
     at com.sap.engine.services.servlets_jsp.server.Invokable.invoke(Invokable.java:152)
     at com.sap.engine.services.servlets_jsp.server.runtime.RequestDispatcherImpl.doCached(RequestDispatcherImpl.java:652)
     at com.sap.engine.services.servlets_jsp.server.runtime.RequestDispatcherImpl.forward(RequestDispatcherImpl.java:485)
     at com.sap.portal.navigation.Gateway.service(Gateway.java:147)
     at javax.servlet.http.HttpServlet.service(HttpServlet.java:847)
     at com.sap.engine.services.servlets_jsp.server.runtime.FilterChainImpl.runServlet(FilterChainImpl.java:202)
     at com.sap.engine.services.servlets_jsp.server.runtime.FilterChainImpl.doFilter(FilterChainImpl.java:103)
     at com.sap.portal.http.EnrichNavRequestFilter.doFilter(EnrichNavRequestFilter.java:49)
     at com.sap.engine.services.servlets_jsp.server.runtime.FilterChainImpl.doFilter(FilterChainImpl.java:79)
     at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.runServlet(HttpHandlerImpl.java:428)
     at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.handleRequest(HttpHandlerImpl.java:210)
     at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:441)
     at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:430)
     at com.sap.engine.services.servlets_jsp.filters.DSRWebContainerFilter.process(DSRWebContainerFilter.java:38)
     at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)
     at com.sap.engine.services.servlets_jsp.filters.ServletSelector.process(ServletSelector.java:81)
     at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)
     at com.sap.engine.services.servlets_jsp.filters.ApplicationSelector.process(ApplicationSelector.java:276)
     at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)
     at com.sap.engine.services.httpserver.filters.WebContainerInvoker.process(WebContainerInvoker.java:81)
     at com.sap.engine.services.httpserver.chain.HostFilter.process(HostFilter.java:9)
     at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)
     at com.sap.engine.services.httpserver.filters.ResponseLogWriter.process(ResponseLogWriter.java:60)
     at com.sap.engine.services.httpserver.chain.HostFilter.process(HostFilter.java:9)
     at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)
     at com.sap.engine.services.httpserver.filters.DefineHostFilter.process(DefineHostFilter.java:27)
     at com.sap.engine.services.httpserver.chain.ServerFilter.process(ServerFilter.java:12)
     at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)
     at com.sap.engine.services.httpserver.filters.MonitoringFilter.process(MonitoringFilter.java:29)
     at com.sap.engine.services.httpserver.chain.ServerFilter.process(ServerFilter.java:12)
     at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)
     at com.sap.engine.services.httpserver.filters.SessionSizeFilter.process(SessionSizeFilter.java:26)
     at com.sap.engine.services.httpserver.chain.ServerFilter.process(ServerFilter.java:12)
     at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)
     at com.sap.engine.services.httpserver.filters.MemoryStatisticFilter.process(MemoryStatisticFilter.java:57)
     at com.sap.engine.services.httpserver.chain.ServerFilter.process(ServerFilter.java:12)
     at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)
     at com.sap.engine.services.httpserver.filters.DSRHttpFilter.process(DSRHttpFilter.java:43)
     at com.sap.engine.services.httpserver.chain.ServerFilter.process(ServerFilter.java:12)
     at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)
     at com.sap.engine.services.httpserver.server.Processor.chainedRequest(Processor.java:462)
     at com.sap.engine.services.httpserver.server.Processor$FCAProcessorThread.process(Processor.java:270)
     at com.sap.engine.services.httpserver.server.rcm.RequestProcessorThread.run(RequestProcessorThread.java:56)
     at com.sap.engine.core.thread.execution.Executable.run(Executable.java:122)
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Portal runtime error - for Universal Worklist

Hi All,
We have upgraded SAP Portal from 7.0 to 7.3 Ehp1, after upgrade we faced some issues and have resolved those.
Right now some tabs in the portal is working fine whereas Universal Worklist and some tabs are throwing runtime error, where it shows "No logon ticket available" in trace file.
I have checked login module components in nwa and it shows as
EvaluateTicketLoginModule SUFFICIENT
BasicPasswordLoginModule REQUISITE
CreateTicketLoginModule OPTIONAL
Please find the below trace details. Kindly suggest your views.
Thanks in advance !!!!!
05:24:13:181#0-800#Error#com.sap.portal.prt.runtime#
#EP-PIN-PRT#tc~epbc~prtc~api#C000A7EEAF6101B000000002000043B0#14599450000000004#sap.com/com.sap.portal.runtime.system.hooks#com.sap.portal.prt.runtime#C933075#83##9C25C9AEA5FB11E38FEB000000DEC51A#be36c9ada5fb11e39ffa000000dec51a#be36c9ada5fb11e39ffa000000dec51a#0#Thread[HTTP Worker [@1426801953],5,Dedicated_Application_Thread]#Plain##
[EXCEPTION]
com.sapportals.portal.appintegrator.ApplicationIntegratorException: com.sap.security.api.umap.NoLogonDataAvailableException: No logon ticket available.
at com.sapportals.portal.appintegrator.accessor.ume.UMEAccessor.getTicket(UMEAccessor.java:99)
at com.sapportals.portal.appintegrator.accessor.system.SAP_LocalSystemAccessor.getAuthenticationData(SAP_LocalSystemAccessor.java:106)
at com.sapportals.portal.appintegrator.layer.authenticationmethod.AbstractAuthenticationMethod.getUserCredentials(AbstractAuthenticationMethod.java:53)
at com.sapportals.portal.appintegrator.layer.authenticationmethod.SAPLogonTicket.computeAuthentication(SAPLogonTicket.java:30)
at com.sapportals.portal.appintegrator.layer.SingleSignOnLayer.processLayer(SingleSignOnLayer.java:45)
at com.sapportals.portal.appintegrator.LayerProcessor.processActionPass(LayerProcessor.java:175)
at com.sapportals.portal.appintegrator.AbstractIntegratorComponent.doActionPass(AbstractIntegratorComponent.java:111)
at com.sapportals.portal.appintegrator.AbstractIntegratorComponent.doOnPOMReady(AbstractIntegratorComponent.java:70)
at com.sapportals.portal.prt.component.AbstractPortalComponent.handleEvent(AbstractPortalComponent.java:398)
at com.sap.portal.prt.core.RequestDispatcherFactory$PortalComponentRequestDispatcher$1.service(RequestDispatcherFactory.java:168)
at com.sap.engine.services.servlets_jsp.server.deploy.impl.module.IRequestDispatcherImpl.dispatch(IRequestDispatcherImpl.java:292)
at com.sap.portal.prt.core.RequestDispatcherFactory$PortalComponentRequestDispatcher.handleEvent(RequestDispatcherFactory.java:158)
at com.sap.portal.prt.pom.ComponentNode.handleEvent(ComponentNode.java:242)
at com.sap.portal.prt.pom.PortalNode.fireEventOnNode(PortalNode.java:342)
at com.sap.portal.prt.pom.PortalNode.processEventQueue(PortalNode.java:732)
at com.sap.portal.prt.core.PortalRequestManager.runRequestCycle(PortalRequestManager.java:473)
at com.sapportals.portal.prt.connection.ServletConnection._handleRequest(ServletConnection.java:224)
at com.sapportals.portal.prt.connection.ServletConnection.handleRequest(ServletConnection.java:101)
at com.sap.portal.prt.dispatcher.DispatcherServlet.service(DispatcherServlet.java:132)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:847)
at com.sap.engine.services.servlets_jsp.server.runtime.FilterChainImpl.runServlet(FilterChainImpl.java:202)
at com.sap.engine.services.servlets_jsp.server.runtime.FilterChainImpl.doFilter(FilterChainImpl.java:103)
at com.sap.portal.http.EnrichNavRequestFilter.doFilter(EnrichNavRequestFilter.java:49)
at com.sap.engine.services.servlets_jsp.server.runtime.FilterChainImpl.doFilter(FilterChainImpl.java:79)
at com.sap.portal.prt.dispatcher.CustomHeaderFilter.doFilter(CustomHeaderFilter.java:58)
at com.sap.engine.services.servlets_jsp.server.runtime.FilterChainImpl.doFilter(FilterChainImpl.java:79)
at com.sap.portal.http.EnrichNavRequestFilter.doFilter(EnrichNavRequestFilter.java:49)
at com.sap.engine.services.servlets_jsp.server.runtime.FilterChainImpl.doFilter(FilterChainImpl.java:79)
at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.runServlet(HttpHandlerImpl.java:441)
at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.handleRequest(HttpHandlerImpl.java:210)
at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:441)
at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:430)
at com.sap.engine.services.servlets_jsp.filters.DSRWebContainerFilter.process(DSRWebContainerFilter.java:38)
at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)
at com.sap.engine.services.servlets_jsp.filters.ServletSelector.process(ServletSelector.java:81)
at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)
at com.sap.engine.services.servlets_jsp.filters.ApplicationSelector.process(ApplicationSelector.java:278)
at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)
at com.sap.engine.services.httpserver.filters.WebContainerInvoker.process(WebContainerInvoker.java:81)
at com.sap.engine.services.httpserver.chain.HostFilter.process(HostFilter.java:9)
at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)
at com.sap.engine.services.httpserver.filters.ResponseLogWriter.process(ResponseLogWriter.java:60)
at com.sap.engine.services.httpserver.chain.HostFilter.process(HostFilter.java:9)
at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)
at com.sap.engine.services.httpserver.filters.DefineHostFilter.process(DefineHostFilter.java:27)
at com.sap.engine.services.httpserver.chain.ServerFilter.process(ServerFilter.java:12)
at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)
at com.sap.engine.services.httpserver.filters.MonitoringFilter.process(MonitoringFilter.java:29)
at com.sap.engine.services.httpserver.chain.ServerFilter.process(ServerFilter.java:12)
at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)
at com.sap.engine.services.httpserver.filters.SessionSizeFilter.process(SessionSizeFilter.java:26)
at com.sap.engine.services.httpserver.chain.ServerFilter.process(ServerFilter.java:12)
at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)
at com.sap.engine.services.httpserver.filters.MemoryStatisticFilter.process(MemoryStatisticFilter.java:57)
at com.sap.engine.services.httpserver.chain.ServerFilter.process(ServerFilter.java:12)
at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)
at com.sap.engine.services.httpserver.filters.DSRHttpFilter.process(DSRHttpFilter.java:43)
at com.sap.engine.services.httpserver.chain.ServerFilter.process(ServerFilter.java:12)
at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)
at com.sap.engine.services.httpserver.server.Processor.chainedRequest(Processor.java:475)
at com.sap.engine.services.httpserver.server.Processor$FCAProcessorThread.process(Processor.java:269)
at com.sap.engine.services.httpserver.server.rcm.RequestProcessorThread.run(RequestProcessorThread.java:56)
at com.sap.engine.core.thread.execution.Executable.run(Executable.java:122)
at com.sap.engine.core.thread.execution.Executable.run(Executable.java:101)
at com.sap.engine.core.thread.execution.CentralExecutor$SingleThread.run(CentralExecutor.java:328)
Caused by: com.sap.security.api.umap.NoLogonDataAvailableException: No logon ticket available.
at com.sap.security.core.umap.imp.authndata.LogonTicketAuthnData.<init>(LogonTicketAuthnData.java:57)
at com.sap.security.core.umap.imp.authndata.AuthnDataFactory.getAuthnData(AuthnDataFactory.java:76)
at com.sap.security.core.umap.imp.UserMappingDataImp.enrich(UserMappingDataImp.java:257)
at com.sapportals.portal.appintegrator.accessor.ume.UMEAccessor.getTicket(UMEAccessor.java:94)
... 64 more

Hi,
Did you implement SSO in the 7.31?
BR,
Saar

Cannot find com.sap.portal.navigation.masthead.par

Hi,
I want to modify the master head of my portal.For that i downloaded the ZIP file form
SystemAdmin>Support>Portal Runtime->Browse Deployment>com.sap.portal.navigation.masthead.par.bak
i can able to download as a ZIP file.When i extract this file i`m not able to see the com.sap.portal.navigation.masthead.par.bak file.I can able to see CSS,META-INF,PORTAL-INF only.Also inside PORTAL-INF>Private>lib-->com.sap.portal.navigation.masthead_core.jar file.
PLZ help me out

Hi Arun,
When try to import .PAR into your NWDS you are getting this error "com.sap.portal.plugins.config-archiver caused an exception during the Unpack Operation"
Do you have WINZIP or WINRAR installed in your PC?
I think WINZIP or WINRAR should installed on ur desktop for extrating PAR file.
Becuase if your PAR file containing some .jar file then you need copy n paste them manually to the new project you have created from PAR file.
Please check this thread for same issue [HELP Link|invalid CEN header ( bad signature ) ]
Hope this will helps you.
Thanks
Arun Jaiswal

GETTING ERROR WHILE DEPLOYING A COM.SAP.PORTAL.RUNTIME.LOGON.PAR FILE

Hi Experts,
I need to change the text in logon screen i.e,
2006-2007 SAP AG ALL RIGHTS RESERVED
for this i changed the copyright and deployed the par file
but it is giving error like this
operation failed:please make sure the server is running or check the log(sap-plugin.log)
what should i do plz suggest me na.....
i searched the file sap-plugin.log in program files -> sap>IDE>eclipse-->plugin but i couldnt find the
plz specify the directory na...
waiting for u r response.....
Regards,
Shilpa

HI SHILPA....really sorry for the late response.
here is the error log which i m getting...(its not 500 error)
[13.08.08 / 16:49] #DEBUG LEVEL# com.sap.portal.developmentTools.ideSpecific.eclipse.PortalPlugin > Startup in progress
[13.08.08 / 16:49] #DEBUG LEVEL# com.sap.portal.developmentTools.ideSpecific.eclipse.PortalPlugin > Factory initialized !
[13.08.08 / 16:50] #ERROR LEVEL# com.sap.portal.developmentTools.ideSpecific.eclipse.wizards.sapmakepar.SAPMPWizard$1 > No Information
java.io.IOException: Server returned HTTP response code: 502 for URL: http://hostname:50000/irj/servlet/prt/portal/prteventname/upload/prtroot/com.sap.portal.runtime.system.console.ArchiveUploader?login_submit=on&j_user=Administrator&j_password=EPDJ2EEADM&j_authscheme=default&uidPasswordLogon=Log%20on
     at sun.net.www.protocol.http.HttpURLConnection.getInputStream(HttpURLConnection.java:808)
     at com.sap.portal.developmentTools.general.wizards.upload.DeployEngine.readResponse(DeployEngine.java:363)
     at com.sap.portal.developmentTools.general.wizards.upload.DeployEngine.uploadPar(DeployEngine.java:435)
     at com.sap.portal.developmentTools.general.wizards.upload.DeployEngine.deploy(DeployEngine.java:221)
     at com.sap.portal.developmentTools.ideSpecific.eclipse.wizards.sapmakepar.SAPMPWizard$1.processUpload(SAPMPWizard.java:416)
     at com.sap.portal.developmentTools.ideSpecific.eclipse.wizards.sapmakepar.SAPMPWizard$1.run(SAPMPWizard.java:350)
     at org.eclipse.jface.operation.ModalContext.runInCurrentThread(ModalContext.java:302)
     at org.eclipse.jface.operation.ModalContext.run(ModalContext.java:252)
     at org.eclipse.jface.wizard.WizardDialog.run(WizardDialog.java:758)
     at com.sap.portal.developmentTools.ideSpecific.eclipse.wizards.sapmakepar.SAPMPWizard.performFinish(SAPMPWizard.java:531)
     at org.eclipse.jface.wizard.WizardDialog.finishPressed(WizardDialog.java:608)
     at org.eclipse.jface.wizard.WizardDialog.buttonPressed(WizardDialog.java:321)
     at org.eclipse.jface.dialogs.Dialog$1.widgetSelected(Dialog.java:423)
     at org.eclipse.swt.widgets.TypedListener.handleEvent(TypedListener.java:89)
     at org.eclipse.swt.widgets.EventTable.sendEvent(EventTable.java:81)
     at org.eclipse.swt.widgets.Widget.sendEvent(Widget.java:840)
     at org.eclipse.swt.widgets.Display.runDeferredEvents(Display.java:2022)
     at org.eclipse.swt.widgets.Display.readAndDispatch(Display.java:1729)
     at org.eclipse.jface.window.Window.runEventLoop(Window.java:583)
     at org.eclipse.jface.window.Window.open(Window.java:563)
     at com.sap.portal.developmentTools.ideSpecific.eclipse.wizards.actions.WizardInvokeAction.invokeWizardInANewDialog(WizardInvokeAction.java:179)
     at com.sap.portal.developmentTools.ideSpecific.eclipse.wizards.actions.WizardInvokeAction.run(WizardInvokeAction.java:84)
     at org.eclipse.ui.internal.PluginAction.runWithEvent(PluginAction.java:251)
     at org.eclipse.ui.internal.WWinPluginAction.runWithEvent(WWinPluginAction.java:207)
     at org.eclipse.jface.action.ActionContributionItem.handleWidgetSelection(ActionContributionItem.java:456)
     at org.eclipse.jface.action.ActionContributionItem.handleWidgetEvent(ActionContributionItem.java:403)
     at org.eclipse.jface.action.ActionContributionItem.access$0(ActionContributionItem.java:397)
     at org.eclipse.jface.action.ActionContributionItem$ActionListener.handleEvent(ActionContributionItem.java:72)
     at org.eclipse.swt.widgets.EventTable.sendEvent(EventTable.java:81)
     at org.eclipse.swt.widgets.Widget.sendEvent(Widget.java:840)
     at org.eclipse.swt.widgets.Display.runDeferredEvents(Display.java:2022)
     at org.eclipse.swt.widgets.Display.readAndDispatch(Display.java:1729)
     at org.eclipse.ui.internal.Workbench.runEventLoop(Workbench.java:1402)
     at org.eclipse.ui.internal.Workbench.run(Workbench.java:1385)
     at com.tssap.util.startup.WBLauncher.run(WBLauncher.java:79)
     at org.eclipse.core.internal.boot.InternalBootLoader.run(InternalBootLoader.java:858)
     at org.eclipse.core.boot.BootLoader.run(BootLoader.java:461)
     at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
     at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
     at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
     at java.lang.reflect.Method.invoke(Method.java:324)
     at com.sap.ide.eclipse.startup.Main.basicRun(Main.java:291)
     at com.sap.ide.eclipse.startup.Main.run(Main.java:789)
     at com.sap.ide.eclipse.startup.Main.main(Main.java:607)

Portal Runtime Error while performing User Mapping to SAP SRM

Please find below the error I received while User Mapping from Enterprise Portal to SAP SRM :
Portal Runtime Error
An exception occurred while processing a request for :
iView : pcd:portal_content/administrator/super_admin/super_admin_role/com.sap.portal.user_administration/com.sap.portal.user_mapping/com.sap.portal.userMappingAdmin/com.sap.portal.userMappingAdmin
Component Name : com.sap.portal.usermanagement.admin.UserMappingAdmin
User Mapping not fully available..
Exception id: 04:21_23/06/05_0073_8097650
See the details for the exception ID in the log file

Hi,
yes, Karsten is correct. Just some background:
"User Mapping not fully available.." finally means that user mapping is configured to use strong encryption, but the main crypto key for user mapping is missing. Usually, that's because "SAP Java Cryptographic Toolkit" and/or "JCE policy files for unlimited strength encryption" are not installed (or the server hasn't be restarted afterwards). The note will most likely help
Best regards
Heiko

Portal Runtime Error --- Portal content is not opening

Hello Experts,
While logging to the system we are getting this message
Portal Runtime Error
An exception occurred while processing a request for :
iView : pcd:portal_content/every_user/general/defaultDesktop/frameworkPages/frameworkpage/com.sap.portal.toolAreaiView
Component Name : com.sap.portal.navigation.toolarea.default
The exception was logged. Inform your system administrator..
Exception id: 10:13_02/04/09_0039_12182150
See the details for the exception ID in the log file
How to resolve the issue ??
Moreover we are unable to drill down the portal content in portal content page. It is in "loading " status for long time. Is there any problem.
Regards,
Partha

Hi Sandeep
" You have to log in as an Administrator when using the NOTE referred in the previous post "
--> Yes, I am logged as Administrator user
"I hope you are using your FQDN instead of IP address"
--> Yes i am using FQDN
1. When was the last time you portal was working fine?
--> Till yesterday , today morning while checking the day to day activity I found the issue
2. What changes have you done?
--> We didn't change anything in production portal, it is a satnd alone JAVA stack but we have made some some changes in backend R3 system which is a diffrent system on different server
FYI ---> We are facing the problem with portal content not expanding for quite a long time.
3. Which portal version and which sp level are you on?
--> EP 7.0 and SP11
4. Which browser are you using for your portal?
--> IE 6.X
Thanks for your help.
Thanks and regards,
Partha

Portal Runtime Error when browsing from a tab to another in the portal

Hi,
I have the following error that occurs sometimes, and not each time in my portal:
Portal Runtime Error
An exception occurred while processing your request
Exception id: 04:12_24/02/09_2214_104648850
See the details for the exception ID in the log file.
I have checked the log file and this is what it says:
#1.5 #001E4F33123E016B0000000700000E44000463AB8B9BBED0#1235488339787#com.sap.portal.portal#sap.com/irj#com.sap.portal.portal#Guest#0##n/a##4af00e2001dd11debdfb001e4f33123e#Thread[PRT-Async 198,5,PRT-Async]##0#0#Error#1#/System/Server#Java###Exception ID:04:12_24/02/09_2214_104648850
[EXCEPTION]
{0}#1#com.sapportals.portal.prt.component.PortalComponentException: Error in service call of Resource
Component : pcd:portal_content/novacapen/desk_novacap_en/frameworkPages/frm_novacap_en/com.sap.portal.lightTopLevelNavigationiView
Component class : com.sap.portal.navigation.LightTopLevelNavigation
User : NOVACAP_EN
     at com.sapportals.portal.prt.core.PortalRequestManager.handlePortalComponentException(PortalRequestManager.java:973)
     at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:444)
     at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:527)
     at com.sapportals.portal.prt.core.async.AsyncPortalComponentResponse.include(AsyncPortalComponentResponse.java:680)
     at com.sap.portal.navigation.LightTopLevelNavigation.doContent(LightTopLevelNavigation.java:15)
     at com.sapportals.portal.prt.component.AbstractPortalComponent.serviceDeprecated(AbstractPortalComponent.java:209)
     at com.sapportals.portal.prt.component.AbstractPortalComponent.service(AbstractPortalComponent.java:114)
     at com.sapportals.portal.prt.core.PortalRequestManager.callPortalComponent(PortalRequestManager.java:328)
     at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:136)
     at com.sapportals.portal.prt.core.async.AsyncIncludeRunnable$1$DoDispatchRequest.run(AsyncIncludeRunnable.java:375)
     at java.security.AccessController.doPrivileged(Native Method)
     at com.sapportals.portal.prt.core.async.AsyncIncludeRunnable.run(AsyncIncludeRunnable.java:388)
     at com.sapportals.portal.prt.core.async.ThreadContextRunnable.run(ThreadContextRunnable.java:164)
     at EDU.oswego.cs.dl.util.concurrent.PooledExecutor$Worker.run(PooledExecutor.java:729)
     at java.lang.Thread.run(Thread.java:534)
Caused by: com.sapportals.portal.prt.component.PortalComponentException: Original exception:
     at pagelet._sapportalsjsp_LightTopLevelNavigation.doContent(_sapportalsjsp_LightTopLevelNavigation.java:64)
     at pagelet._sapportalsjsp_LightTopLevelNavigation.service(_sapportalsjsp_LightTopLevelNavigation.java:38)
     at com.sapportals.portal.prt.core.broker.PortalComponentItemFacade.service(PortalComponentItemFacade.java:360)
     at com.sapportals.portal.prt.core.broker.PortalComponentItem.service(PortalComponentItem.java:934)
     at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:435)
     ... 13 more
Caused by: java.lang.NullPointerException
#1.5 #001E4F33123E016B0000000900000E44000463AB8B9BC691#1235488339803#com.sap.portal.prt.runtime#sap.com/irj#com.sap.portal.prt.runtime#Guest#0##n/a##4af00e2001dd11debdfb001e4f33123e#Thread[PRT-Async 198,5,PRT-Async]##0#0#Error##Java###04:12_24/02/09_2214_104648850
[EXCEPTION]
{0}#1#java.lang.NullPointerException
There is nothing I really understand but if you got any idea, it would be welcome.
Thanks a lot.
Thibault Schalck

Thibault ,
restart the server and check
Thanks
Bala Duvvuri

Portal Runtime Error in Dynamic Navigation Area

Hello gurus,
In our production portal all of sudden we are getting a portal runtime error in Dynamic Navigation Area. Earlier there was a problem with one of the clustered nodes and it was resolved. I was wondering if this error is in connection with that. Has anybody faced such problem? Following is the error we are facing in the dynamic navigation area.
<b>Portal Runtime Error
An exception occurred while processing a request for :
iView : pcd:portal_content/fenderfolder/defaultDesktop/frameworkPages/frameworkpage/com.sap.portal.innerpage/com.sap.portal.dynamicNavigationArea
Component Name : com.sap.portal.navigation.dynnavarea.DynamicNavigationArea</b>
Please advice on how to resolve the issue.
Thanks in advance.
VR.

Hello all again,
We are not getting this Dynamic Navigation Error on ONE of the clustered nodes and all other clustered nodes are working fine.
Any idea how to resolve the issue?
Thanks in advance.
VR.

Portal runtime error when using lightweight page

hello everyone,
i had portal runtime error when i changed from default framework page to lightweight page, the DTN istn't shown,(TLN is all right) and in DTN section stay an exception message.
i checked the log:
[EXCEPTION]
#1#com.sapportals.portal.prt.component.PortalComponentException: Error in service call of Resource
Component : pcd:portal_content/mxf/mxfDeskTop/frameworkPages/lightframeworkpage/com.sap.portal.lightinnerpage/com.sap.portal.lightDetailedNavigationTree
Component class : com.sap.portal.navigation.LightDetailedNavigationTree
User : mxf
     at com.sapportals.portal.prt.core.PortalRequestManager.handlePortalComponentException(PortalRequestManager.java:973)
     at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:444)
     at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:527)
     at com.sapportals.portal.prt.core.async.AsyncPortalComponentResponse.include(AsyncPortalComponentResponse.java:680)
     at com.sap.portal.navigation.LightDetailedNavigationTree.doContent(LightDetailedNavigationTree.java:47)
     at com.sapportals.portal.prt.component.AbstractPortalComponent.serviceDeprecated(AbstractPortalComponent.java:209)
     at com.sapportals.portal.prt.component.AbstractPortalComponent.service(AbstractPortalComponent.java:114)
     at com.sapportals.portal.prt.core.PortalRequestManager.callPortalComponent(PortalRequestManager.java:328)
     at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:136)
     at com.sapportals.portal.prt.core.async.AsyncIncludeRunnable$1$DoDispatchRequest.run(AsyncIncludeRunnable.java:375)
     at java.security.AccessController.doPrivileged(Native Method)
     at com.sapportals.portal.prt.core.async.AsyncIncludeRunnable.run(AsyncIncludeRunnable.java:388)
     at com.sapportals.portal.prt.core.async.ThreadContextRunnable.run(ThreadContextRunnable.java:164)
     at EDU.oswego.cs.dl.util.concurrent.PooledExecutor$Worker.run(PooledExecutor.java:729)
     at java.lang.Thread.run(Thread.java:534)
Caused by: com.sapportals.portal.prt.component.PortalComponentException: Original exception:
     at pagelet._sapportalsjsp_LightDetailedNavigationTree.doContent(_sapportalsjsp_LightDetailedNavigationTree.java:57)
     at pagelet._sapportalsjsp_LightDetailedNavigationTree.service(_sapportalsjsp_LightDetailedNavigationTree.java:31)
     at com.sapportals.portal.prt.core.broker.PortalComponentItemFacade.service(PortalComponentItemFacade.java:360)
     at com.sapportals.portal.prt.core.broker.PortalComponentItem.service(PortalComponentItem.java:934)
     at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:435)
     ... 13 more
Caused by: java.lang.NullPointerException
     at com.sapportals.portal.navigation.NavigationEventsHelperService.isPortalPlaceNode(NavigationEventsHelperService.java:2378)
     at com.sapportals.portal.navigation.taglibrary.conditionals.IfNavNodeIsNavZoom.doStartTag(IfNavNodeIsNavZoom.java:44)
     at pagelet._sapportalsjsp_LightDetailedNavigationTree.subDoContent(_sapportalsjsp_LightDetailedNavigationTree.java:585)
     at pagelet._sapportalsjsp_LightDetailedNavigationTree.doContent(_sapportalsjsp_LightDetailedNavigationTree.java:51)
     ... 17 more
#1.5 #000C2918355B00880000000600000F0800044681D754621D#1203423385171#com.sap.portal.prt.runtime#sap.com/irj#com.sap.portal.prt.runtime#mxf#815##192.+xxxxSD1_2732250#mxf#3b334dc0dee411dc8d1d000c2918355b#Thread[PRT-Async 9,5,PRT-Async]##0#0#Error##Java###01:16_19/02/08_0035_2732250
[EXCEPTION]
#1#java.lang.NullPointerException
     at com.sapportals.portal.navigation.NavigationEventsHelperService.isPortalPlaceNode(NavigationEventsHelperService.java:2378)
     at com.sapportals.portal.navigation.taglibrary.conditionals.IfNavNodeIsNavZoom.doStartTag(IfNavNodeIsNavZoom.java:44)
     at pagelet._sapportalsjsp_LightDetailedNavigationTree.subDoContent(_sapportalsjsp_LightDetailedNavigationTree.java:585)
     at pagelet._sapportalsjsp_LightDetailedNavigationTree.doContent(_sapportalsjsp_LightDetailedNavigationTree.java:51)
     at pagelet._sapportalsjsp_LightDetailedNavigationTree.service(_sapportalsjsp_LightDetailedNavigationTree.java:31)
     at com.sapportals.portal.prt.core.broker.PortalComponentItemFacade.service(PortalComponentItemFacade.java:360)
     at com.sapportals.portal.prt.core.broker.PortalComponentItem.service(PortalComponentItem.java:934)
     at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:435)
     at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:527)
     at com.sapportals.portal.prt.core.async.AsyncPortalComponentResponse.include(AsyncPortalComponentResponse.java:680)
     at com.sap.portal.navigation.LightDetailedNavigationTree.doContent(LightDetailedNavigationTree.java:47)
     at com.sapportals.portal.prt.component.AbstractPortalComponent.serviceDeprecated(AbstractPortalComponent.java:209)
     at com.sapportals.portal.prt.component.AbstractPortalComponent.service(AbstractPortalComponent.java:114)
     at com.sapportals.portal.prt.core.PortalRequestManager.callPortalComponent(PortalRequestManager.java:328)
     at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:136)
     at com.sapportals.portal.prt.core.async.AsyncIncludeRunnable$1$DoDispatchRequest.run(AsyncIncludeRunnable.java:375)
     at java.security.AccessController.doPrivileged(Native Method)
     at com.sapportals.portal.prt.core.async.AsyncIncludeRunnable.run(AsyncIncludeRunnable.java:388)
     at com.sapportals.portal.prt.core.async.ThreadContextRunnable.run(ThreadContextRunnable.java:164)
     at EDU.oswego.cs.dl.util.concurrent.PooledExecutor$Worker.run(PooledExecutor.java:729)
     at java.lang.Thread.run(Thread.java:534)
i didn't have any own jsp files for it. My program works well under standard framework. Must i in portalapp.xml sth. insert?
get any ideals?
Thanks in advance!
best regards!
Mao

Hi,
This looks to be a quite complicated problem, and I would recommend you create a support message (OSS) against SAP on the problem.
It appears a navigation taglib fails, but it doesn't give much details on why.
Dagfinn

Portal Runtime Error for "toolAreaiView"............??

Hi all,
We are using EP6 SP11 Patch3 installed on UNIX.
We are getting following error message after some time:
Portal Runtime Error
An exception occurred while processing a request for :
iView : pcd:portal_content/com.lti.I-1192_fldr_01/
com.lti.I-1192_fldr_17/I-1192_desktop/
frameworkPages/frameworkpage/com.sap.portal.toolAreaiView
Component Name : com.sap.portal.navigation.toolarea.default
Each time when we got this message we had restarted the j2ee engine and then everything works fine.
Can anybody help me out with this?
With regards,
Amol

Has anybody face this problem earlier?????????

Portal Runtime Error while creating new system in portal content

Hi
Can anyone solve my problem, i am geting error while creating new system in p ortal content
Portal Runtime Error
An exception occurred while processing a request for :
iView : pcd:portal_content/com.sap.pct/admin.templates/iviews/editors/com.sap.portal.templateSelection
Component Name : com.sap.portal.admin.templateselectionwizard.default
com/sap/portal/iviewserver/cache/OClass.
Exception id: 11:29_26/12/06_0014_5891950
See the details for the exception ID in the log file

Hi,
Check this link for creating system object
http://help.sap.com/bp_epv260/EP_EN/documentation/EP/N03_BB_InstallGuide_EN_US.doc
Regards
Arun

Portal runtime error while creating users in portal content administrator

I am getting this error while creating new users in portal.
Portal Runtime Error
An exception occurred while processing a request for :
iView : pcd:portal_content/administrator/super_admin/super_admin_role/com.sap.portal.user_administration/com.sap.portal.user_admin_ws/com.sap.portal.user_management/com.sap.portal.createNewUser/com.sap.portal.createNewUser
Component Name : com.sap.portal.usermanagement.admin.CreateNewUser
com/sap/security/core/util/imp/Util.patternMatch(Ljava/lang/String;Ljava/lang/String;Z)Z.
Exception id: 03:51_27/08/08_0028_7431850
See the details for the exception ID in the log file
any help is appreciated...

log file look something like
this
2,5,PRT-Async]##0#0#Error#1#/System/Server#Java###Exception in PortalRequestManager.dispatchRequest without timeout
[EXCEPTION]
#1#java.lang.NoSuchMethodError: com/sap/security/core/util/imp/Util.patternMatch(Ljava/lang/String;Ljava/lang/String;Z)Z
     at com.sap.security.core.admin.util.checkEmail(util.java:110)
     at com.sap.security.core.admin.UserBean.checkFieldValidity(UserBean.java:695)
     at com.sap.security.core.admin.UserBean.checkUser(UserBean.java:591)
     at com.sap.security.core.admin.UserAdminLogic.performUserModify(UserAdminLogic.java:3226)
     at com.sap.security.core.admin.UserAdminLogic.executeRequest(UserAdminLogic.java:552)
     at com.sapportals.portal.prt.component.usermanagement.admin.UserAdminComponent.doContent(UserAdminComponent.java:71)
     at com.sapportals.portal.prt.component.AbstractPortalComponent.serviceDeprecated(AbstractPortalComponent.java:209)
     at com.sapportals.portal.prt.component.AbstractPortalComponent.service(AbstractPortalComponent.java:114)
     at com.sapportals.portal.prt.core.PortalRequestManager.callPortalComponent(PortalRequestManager.java:328)
     at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:136)
     at com.sapportals.portal.prt.core.async.AsyncIncludeRunnable$1$DoDispatchRequest.run(AsyncIncludeRunnable.java:377)
     at java.security.AccessController.doPrivileged(AccessController.java:241)
     at com.sapportals.portal.prt.core.async.AsyncIncludeRunnable.run(AsyncIncludeRunnable.java:390)
     at com.sapportals.portal.prt.core.async.ThreadContextRunnable.run(ThreadContextRunnable.java:164)
     at EDU.oswego.cs.dl.util.concurrent.PooledExecutor$Worker.run(PooledExecutor.java:729)
     at java.lang.Thread.run(Thread.java:758)
#1.5#001125A6576A008C00000015000550E2000455943BAE9D63#1219995051656#com.sap.portal.portal#sap.com/irj#com.sap.portal.portal#Administrator#197794##irconepd_EPD_7431850#Administrator#f4d062d0759411ddb89b001125a6576a#Thread[PRT-Async 2,5,PRT-Async]##0#0#Error#1#/System/Server#Java###Exception ID:01:00_29/08/08_0043_7431850
[EXCEPTION]
#1#com.sapportals.portal.prt.component.PortalComponentException: Error in service call of Portal Component
Component : pcd:portal_content/administrator/super_admin/super_admin_role/com.sap.portal.user_administration/com.sap.portal.user_admin_ws/com.sap.portal.user_management/com.sap.portal.userSearch/com.sap.portal.userSearch
Component class : com.sapportals.portal.prt.component.usermanagement.admin.UserAdminComponent
User : Administrator
     at com.sapportals.portal.prt.core.PortalRequestManager.handlePortalComponentException(PortalRequestManager.java:969)
     at com.sapportals.portal.prt.core.PortalRequestManager.callPortalComponent(PortalRequestManager.java:343)
     at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:136)
     at com.sapportals.portal.prt.core.async.AsyncIncludeRunnable$1$DoDispatchRequest.run(AsyncIncludeRunnable.java:377)
     at java.security.AccessController.doPrivileged(AccessController.java:241)
     at com.sapportals.portal.prt.core.async.AsyncIncludeRunnable.run(AsyncIncludeRunnable.java:390)
     at com.sapportals.portal.prt.core.async.ThreadContextRunnable.run(ThreadContextRunnable.java:164)
     at EDU.oswego.cs.dl.util.concurrent.PooledExecutor$Worker.run(PooledExecutor.java:729)
     at java.lang.Thread.run(Thread.java:758)
Caused by: java.lang.NoSuchMethodError: com/sap/security/core/util/imp/Util.patternMatch(Ljava/lang/String;Ljava/lang/String;Z)Z
     at com.sap.security.core.admin.util.checkEmail(util.java:110)
     at com.sap.security.core.admin.UserBean.checkFieldValidity(UserBean.java:695)
     at com.sap.security.core.admin.UserBean.checkUser(UserBean.java:591)
     at com.sap.security.core.admin.UserAdminLogic.performUserModify(UserAdminLogic.java:3226)
     at com.sap.security.core.admin.UserAdminLogic.executeRequest(UserAdminLogic.java:552)
     at com.sapportals.portal.prt.component.usermanagement.admin.UserAdminComponent.doContent(UserAdminComponent.java:71)
     at com.sapportals.portal.prt.component.AbstractPortalComponent.serviceDeprecated(AbstractPortalComponent.java:209)
     at com.sapportals.portal.prt.component.AbstractPortalComponent.service(AbstractPortalComponent.java:114)
     at com.sapportals.portal.prt.core.PortalRequestManager.callPortalComponent(PortalRequestManager.java:328)
     ... 7 more

Portal Runtime Error - java.lang.NullPointerException in Role Permissions

Hello All:
I am getting a runtime error while trying to bring up permissions for copies of SAP delivered roles.
Any help much appreciated.
=================
[EXCEPTION]
#1#com.sapportals.portal.prt.component.PortalComponentException: Error in service call of Portal Component
Component : pcd:portal_content/com.sap.pct/admin.templates/iviews/editors/com.sap.portal.aclEditor
Component class : com.sap.portal.admin.acleditor.ACLEditor
User : TESTUSER
     at com.sapportals.portal.prt.core.PortalRequestManager.handlePortalComponentException(PortalRequestManager.java:973)
     at com.sapportals.portal.prt.core.PortalRequestManager.callPortalComponent(PortalRequestManager.java:343)
     at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:136)
     at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:189)
     at com.sapportals.portal.prt.component.PortalComponentResponse.include(PortalComponentResponse.java:215)
     at com.sapportals.portal.prt.pom.PortalNode.service(PortalNode.java:645)
     at com.sapportals.portal.prt.core.PortalRequestManager.callPortalComponent(PortalRequestManager.java:328)
     at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:136)
     at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:189)
     at com.sapportals.portal.prt.core.PortalRequestManager.runRequestCycle(PortalRequestManager.java:753)
     at com.sapportals.portal.prt.connection.ServletConnection.handleRequest(ServletConnection.java:240)
     at com.sapportals.portal.prt.dispatcher.Dispatcher$doService.run(Dispatcher.java:524)
     at java.security.AccessController.doPrivileged(AccessController.java:242)
     at com.sapportals.portal.prt.dispatcher.Dispatcher.service(Dispatcher.java:407)
     at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
     at com.sap.engine.services.servlets_jsp.server.servlet.InvokerServlet.service(InvokerServlet.java:156)
     at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
     at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.runServlet(HttpHandlerImpl.java:401)
     at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.handleRequest(HttpHandlerImpl.java:266)
     at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:386)
     at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:364)
     at com.sap.engine.services.httpserver.server.RequestAnalizer.invokeWebContainer(RequestAnalizer.java:1039)
     at com.sap.engine.services.httpserver.server.RequestAnalizer.handle(RequestAnalizer.java:265)
     at com.sap.engine.services.httpserver.server.Client.handle(Client.java:95)
     at com.sap.engine.services.httpserver.server.Processor.request(Processor.java:175)
     at com.sap.engine.core.service630.context.cluster.session.ApplicationSessionMessageListener.process(ApplicationSessionMessageListener.java:33)
     at com.sap.engine.core.cluster.impl6.session.MessageRunner.run(MessageRunner.java:41)
     at com.sap.engine.core.thread.impl3.ActionObject.run(ActionObject.java:37)
     at java.security.AccessController.doPrivileged(AccessController.java:215)
     at com.sap.engine.core.thread.impl3.SingleThread.execute(SingleThread.java:102)
     at com.sap.engine.core.thread.impl3.SingleThread.run(SingleThread.java:172)
Caused by: java.lang.NullPointerException
     at com.sap.portal.admin.editor.pane.OutPane.calculatePEObjectId(OutPane.java:210)
     at com.sap.portal.admin.editor.pane.OutPane.createEditorLayout(OutPane.java:256)
     at com.sap.portal.admin.editor.pane.OutPane.setupComponent(OutPane.java:150)
     at com.sap.portal.admin.editor.pane.EditorPaneWrapper.mySetupComponent(EditorPaneWrapper.java:143)
     at com.sapportals.admin.wizardframework.components.FlowContainer.setupComponent(FlowContainer.java:129)
     at com.sapportals.admin.wizardframework.core.TrivialPaneFactory.getComponent(TrivialPaneFactory.java:35)
     at com.sapportals.admin.wizardframework.core.WizardInstance.doWizard(WizardInstance.java:229)
     at com.sap.portal.admin.editor.Editor.doWizard(Editor.java:605)
     at com.sap.portal.admin.editor.Editor.run(Editor.java:150)
     at com.sap.portal.admin.editor.AbstractEditorComponent.doContent(AbstractEditorComponent.java:59)
     at com.sapportals.portal.prt.component.AbstractPortalComponent.serviceDeprecated(AbstractPortalComponent.java:209)
     at com.sapportals.portal.prt.component.AbstractPortalComponent.service(AbstractPortalComponent.java:114)
     at com.sapportals.portal.prt.core.PortalRequestManager.callPortalComponent(PortalRequestManager.java:328)
     ... 29 more
#1.5 #001125C00D9B007C000005E00017E09600044CCF2EFD55C4#1210352637138#com.sap.portal.prt.runtime#sap.com/irj#com.sap.portal.prt.runtime#TESTUSER#121429##mdt2ds111_SC1_1097250#TESTUSER#30ca97d01de611ddac19001125c00d9b#SAPEngine_Application_Thread[impl:3]_10##0#0#Error##Java###05:03_09/05/08_0167_1097250
[EXCEPTION]
#1#java.lang.NullPointerException
     at com.sap.portal.admin.editor.pane.OutPane.calculatePEObjectId(OutPane.java:210)
     at com.sap.portal.admin.editor.pane.OutPane.createEditorLayout(OutPane.java:256)
     at com.sap.portal.admin.editor.pane.OutPane.setupComponent(OutPane.java:150)
     at com.sap.portal.admin.editor.pane.EditorPaneWrapper.mySetupComponent(EditorPaneWrapper.java:143)
     at com.sapportals.admin.wizardframework.components.FlowContainer.setupComponent(FlowContainer.java:129)
     at com.sapportals.admin.wizardframework.core.TrivialPaneFactory.getComponent(TrivialPaneFactory.java:35)
     at com.sapportals.admin.wizardframework.core.WizardInstance.doWizard(WizardInstance.java:229)
     at com.sap.portal.admin.editor.Editor.doWizard(Editor.java:605)
     at com.sap.portal.admin.editor.Editor.run(Editor.java:150)
     at com.sap.portal.admin.editor.AbstractEditorComponent.doContent(AbstractEditorComponent.java:59)
     at com.sapportals.portal.prt.component.AbstractPortalComponent.serviceDeprecated(AbstractPortalComponent.java:209)
     at com.sapportals.portal.prt.component.AbstractPortalComponent.service(AbstractPortalComponent.java:114)
     at com.sapportals.portal.prt.core.PortalRequestManager.callPortalComponent(PortalRequestManager.java:328)
     at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:136)
     at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:189)
     at com.sapportals.portal.prt.component.PortalComponentResponse.include(PortalComponentResponse.java:215)
     at com.sapportals.portal.prt.pom.PortalNode.service(PortalNode.java:645)
     at com.sapportals.portal.prt.core.PortalRequestManager.callPortalComponent(PortalRequestManager.java:328)
     at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:136)
     at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:189)
     at com.sapportals.portal.prt.core.PortalRequestManager.runRequestCycle(PortalRequestManager.java:753)
     at com.sapportals.portal.prt.connection.ServletConnection.handleRequest(ServletConnection.java:240)
     at com.sapportals.portal.prt.dispatcher.Dispatcher$doService.run(Dispatcher.java:524)
     at java.security.AccessController.doPrivileged(AccessController.java:242)
     at com.sapportals.portal.prt.dispatcher.Dispatcher.service(Dispatcher.java:407)
     at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
     at com.sap.engine.services.servlets_jsp.server.servlet.InvokerServlet.service(InvokerServlet.java:156)
     at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
     at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.runServlet(HttpHandlerImpl.java:401)
     at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.handleRequest(HttpHandlerImpl.java:266)
     at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:386)
     at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:364)
     at com.sap.engine.services.httpserver.server.RequestAnalizer.invokeWebContainer(RequestAnalizer.java:1039)
     at com.sap.engine.services.httpserver.server.RequestAnalizer.handle(RequestAnalizer.java:265)
     at com.sap.engine.services.httpserver.server.Client.handle(Client.java:95)
     at com.sap.engine.services.httpserver.server.Processor.request(Processor.java:175)
     at com.sap.engine.core.service630.context.cluster.session.ApplicationSessionMessageListener.process(ApplicationSessionMessageListener.java:33)
     at com.sap.engine.core.cluster.impl6.session.MessageRunner.run(MessageRunner.java:41)
     at com.sap.engine.core.thread.impl3.ActionObject.run(ActionObject.java:37)
     at java.security.AccessController.doPrivileged(AccessController.java:215)
     at com.sap.engine.core.thread.impl3.SingleThread.execute(SingleThread.java:102)
     at com.sap.engine.core.thread.impl3.SingleThread.run(SingleThread.java:172)
=====================

Praveen:
I have already tried this and it did not fix the problem.
Here is something more bizarre, I get the error when the copied roles are in 3rd folder level after Portal Content.
For instance:
1) Portal Content > Test Folder 1 (ZContentAdmin) ....... NO ERROR
2) Portal Content > Test Folder 1 > Test Folder 2 (ZContentAdmin) .......... NO ERROR
3) Portal Content > Test Folder 1 > Test Folder 2 > Test Folder 3 (ZContentAdmin) ..... ERROR
Just to reiterate, custom roles work fine, it is just when I do a Copy/Delta copy of SAP delivered content roles.....
Looking for a solution.
Khurram
Edited by: Khurram Mahmudi on May 9, 2008 9:32 PM

Portal runtime error on com.sap.portal.frameworkpage

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