Portal Runtime Error when browsing from a tab to another in the portal

Hi,
I have the following error that occurs sometimes, and not each time in my portal:
Portal Runtime Error
An exception occurred while processing your request
Exception id: 04:12_24/02/09_2214_104648850
See the details for the exception ID in the log file.
I have checked the log file and this is what it says:
#1.5 #001E4F33123E016B0000000700000E44000463AB8B9BBED0#1235488339787#com.sap.portal.portal#sap.com/irj#com.sap.portal.portal#Guest#0##n/a##4af00e2001dd11debdfb001e4f33123e#Thread[PRT-Async 198,5,PRT-Async]##0#0#Error#1#/System/Server#Java###Exception ID:04:12_24/02/09_2214_104648850
[EXCEPTION]                                                                                     
{0}#1#com.sapportals.portal.prt.component.PortalComponentException: Error in service call of Resource
Component : pcd:portal_content/novacapen/desk_novacap_en/frameworkPages/frm_novacap_en/com.sap.portal.lightTopLevelNavigationiView
Component class : com.sap.portal.navigation.LightTopLevelNavigation
User : NOVACAP_EN
     at com.sapportals.portal.prt.core.PortalRequestManager.handlePortalComponentException(PortalRequestManager.java:973)
     at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:444)
     at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:527)
     at com.sapportals.portal.prt.core.async.AsyncPortalComponentResponse.include(AsyncPortalComponentResponse.java:680)
     at com.sap.portal.navigation.LightTopLevelNavigation.doContent(LightTopLevelNavigation.java:15)
     at com.sapportals.portal.prt.component.AbstractPortalComponent.serviceDeprecated(AbstractPortalComponent.java:209)
     at com.sapportals.portal.prt.component.AbstractPortalComponent.service(AbstractPortalComponent.java:114)
     at com.sapportals.portal.prt.core.PortalRequestManager.callPortalComponent(PortalRequestManager.java:328)
     at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:136)
     at com.sapportals.portal.prt.core.async.AsyncIncludeRunnable$1$DoDispatchRequest.run(AsyncIncludeRunnable.java:375)
     at java.security.AccessController.doPrivileged(Native Method)
     at com.sapportals.portal.prt.core.async.AsyncIncludeRunnable.run(AsyncIncludeRunnable.java:388)
     at com.sapportals.portal.prt.core.async.ThreadContextRunnable.run(ThreadContextRunnable.java:164)
     at EDU.oswego.cs.dl.util.concurrent.PooledExecutor$Worker.run(PooledExecutor.java:729)
     at java.lang.Thread.run(Thread.java:534)
Caused by: com.sapportals.portal.prt.component.PortalComponentException: Original exception:
     at pagelet._sapportalsjsp_LightTopLevelNavigation.doContent(_sapportalsjsp_LightTopLevelNavigation.java:64)
     at pagelet._sapportalsjsp_LightTopLevelNavigation.service(_sapportalsjsp_LightTopLevelNavigation.java:38)
     at com.sapportals.portal.prt.core.broker.PortalComponentItemFacade.service(PortalComponentItemFacade.java:360)
     at com.sapportals.portal.prt.core.broker.PortalComponentItem.service(PortalComponentItem.java:934)
     at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:435)
     ... 13 more
Caused by: java.lang.NullPointerException
#1.5 #001E4F33123E016B0000000900000E44000463AB8B9BC691#1235488339803#com.sap.portal.prt.runtime#sap.com/irj#com.sap.portal.prt.runtime#Guest#0##n/a##4af00e2001dd11debdfb001e4f33123e#Thread[PRT-Async 198,5,PRT-Async]##0#0#Error##Java###04:12_24/02/09_2214_104648850
[EXCEPTION]
{0}#1#java.lang.NullPointerException
There is nothing I really understand but if you got any idea, it would be welcome.
Thanks a lot.
Thibault Schalck

Thibault  ,
restart the server and check
Thanks
Bala Duvvuri

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         at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:189)
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         at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:189)
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         at com.sap.engine.services.servlets_jsp.server.runtime.RequestDispatcherImpl.doWork(RequestDispatcherImpl.java:321)
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         at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:365)
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         at com.sapportals.portal.prt.core.broker.JSPComponentItem.compileJSP(JSPComponentItem.java:291)
         at com.sapportals.portal.prt.core.broker.JSPComponentItem.getComponentInstance(JSPComponentItem.java:141)
         at com.sapportals.portal.prt.core.broker.PortalComponentItemFacade.service(PortalComponentItemFacade.java:355)
         at com.sapportals.portal.prt.core.broker.PortalComponentItem.service(PortalComponentItem.java:934)
         at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:435)
         ... 49 more
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         at com.sapportals.portal.prt.servlets_jsp.server.jsp.JSPParser.parse(JSPParser.java:2189)
         at com.sapportals.portal.prt.servlets_jsp.server.jsp.JSPCompiler.compile(JSPCompiler.java:81)
         ... 55 more</b>
    Though i am still able to login with any of my old accounts, but not with the newly created ones. I thought this might have been because of the new roles that i assigned, but i see the above error message even when i haven't assigned any role. How do i get rid of this one now?
    Thanks and Regards,

  • Portal Runtime Error when trying to preview an iView

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  • Portal Runtime Error when creating a new iView

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  • Gettin a portal runtime error when adding iviews in web page composer

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