Portal runtime error when i run BW Report

Hi
When I run a BI report in Production, I get the below error. I have checked the System alias as well as Permissions too.
Here one more point is - the same report is running fine in Development.
Error follows..........
  Portal Runtime Error
An exception occurred while processing a request for :
iView : pcd:portal_content/com.sap.pct/platform_add_ons/com.sap.ip.bi/iViews/com.sap.ip.bi.bex3x
Component Name : com.sap.portal.appintegrator.sap.BWReport
Exception in SAP Application Integrator occured: Unknown system alias. System Alias: 'SAP_BW', User: 'Administrator', Reason: System Alias is not defined or permission denied for this user.
Exception id: 05:18_05/08/08_0071_336728050
Regards
S.

Hi,
In SP13, a new feature was released (RAI - https://www.sdn.sap.com/irj/sdn/go/portal/prtroot/docs/library/uuid/d0a4957d-7c71-2a10-3687-f38c78dfbe96) and the property is not ignored anymore so if for example SAP_BW is assigned in the property, AppIntegrator redirect to the BW ABAP backend instead to the BI7 installed on the portal.
Unfortunately, there was a bug in the Role upload and in the Web application designer that was assigning a wrong value in the System property in case of BI7.
Those bugs are already fixed -> SAP Note No. 1121962 & SAP Note No. 1124535 and in order to make it work the same way, you should run a migration tool that will replace the wrong values in the System property to SAP_LocalSystem -> see SAP Note No. 1128730.
Regards,
Eliel.

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    Regards,
    Weng

  • Portal Runtime Error when previewing iViews from BP for CRM 4.0 (60.2)

    Hello,
    We have imported Business Package for CRM 4.0 (60.2) into EP 6.0 (Version: 6.0.19.0.0) according to the installation guide(InstGuide_EN_CRM40_502.pdf). We have also defined SAP_CRM and SAP_R3 Systems in  Portal System Landscape Editor. And we have also set the permissions for the user with which we are logged in on the "Portal Content->Migrated Content->EP 5.0" folder with "Read" permission and checked the "End User" option.
    Now when we do a test preview for "Portal Content->Migrated Content->EP 5.0->iViews->SAP CRM 4.0: Sales->Activities" iView in PCD i get Portal Runtime Error in a new window with following information:
    <b>Portal Runtime Error
    An exception occurred while processing a request for :
    iView : com.sap.portal.appintegrator.sap.BSP
    Component Name : com.sap.portal.appintegrator.sap.BSP
    Error occurs during the rendering of jsp component.
    Exception id: 08:40_22/01/07_0001_6052850
    See the details for the exception ID in the log file
    </b>
    We get this similar message for few other iViews as well. Following is the details from the log file for this exception ID:
    <b>###Exception ID:08:40_22/01/07_0001_6052850
    [EXCEPTION]
    #1#com.sapportals.portal.prt.component.PortalComponentException: Error in service call of Resource
    Component : com.sap.portal.appintegrator.sap.BSP
    Component class : com.sapportals.portal.sapapplication.SAPApplicationIntegratorComponent
    User : <USER_ID>
         at com.sapportals.portal.prt.core.PortalRequestManager.handlePortalComponentException(PortalRequestManager.java:969)
         at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:444)
         at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:527)
         at com.sapportals.portal.prt.component.AbstractComponentResponse.include(AbstractComponentResponse.java:89)
         at com.sapportals.portal.prt.component.PortalComponentResponse.include(PortalComponentResponse.java:232)
         at com.sapportals.portal.appintegrator.Utils.includeJSP(Utils.java:199)
         at com.sapportals.portal.appintegrator.layer.HTTPRenderLayer.render(HTTPRenderLayer.java:249)
         at com.sapportals.portal.appintegrator.LayerProcessor.processContentPass(LayerProcessor.java:226)
         at com.sapportals.portal.appintegrator.AbstractIntegratorComponent.doContent(AbstractIntegratorComponent.java:100)
         at com.sapportals.portal.prt.component.AbstractPortalComponent.serviceDeprecated(AbstractPortalComponent.java:209)
         at com.sapportals.portal.prt.component.AbstractPortalComponent.service(AbstractPortalComponent.java:114)
         at com.sapportals.portal.prt.core.PortalRequestManager.callPortalComponent(PortalRequestManager.java:328)
         at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:136)
         at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:189)
         at com.sapportals.portal.prt.component.PortalComponentResponse.include(PortalComponentResponse.java:215)
         at com.sapportals.portal.sapapplication.bwc.AbstractBWCComponent.doContent(AbstractBWCComponent.java:63)
         at com.sapportals.portal.prt.component.AbstractPortalComponent.serviceDeprecated(AbstractPortalComponent.java:209)
         at com.sapportals.portal.prt.component.AbstractPortalComponent.service(AbstractPortalComponent.java:114)
         at com.sapportals.portal.prt.core.PortalRequestManager.callPortalComponent(PortalRequestManager.java:328)
         at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:136)
         at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:189)
         at com.sapportals.portal.prt.component.PortalComponentResponse.include(PortalComponentResponse.java:215)
         at com.sapportals.portal.prt.pom.PortalNode.service(PortalNode.java:646)
         at com.sapportals.portal.prt.core.PortalRequestManager.callPortalComponent(PortalRequestManager.java:328)
         at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:136)
         at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:189)
         at com.sapportals.portal.prt.core.PortalRequestManager.runRequestCycle(PortalRequestManager.java:753)
         at com.sapportals.portal.prt.connection.ServletConnection.handleRequest(ServletConnection.java:240)
         at com.sapportals.portal.prt.dispatcher.Dispatcher$doService.run(Dispatcher.java:545)
         at java.security.AccessController.doPrivileged(Native Method)
         at com.sapportals.portal.prt.dispatcher.Dispatcher.service(Dispatcher.java:405)
         at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
         at com.sap.engine.services.servlets_jsp.server.servlet.InvokerServlet.service(InvokerServlet.java:156)
         at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
         at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.runServlet(HttpHandlerImpl.java:401)
         at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.handleRequest(HttpHandlerImpl.java:266)
         at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:387)
         at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:365)
         at com.sap.engine.services.httpserver.server.RequestAnalizer.invokeWebContainer(RequestAnalizer.java:944)
         at com.sap.engine.services.httpserver.server.RequestAnalizer.handle(RequestAnalizer.java:266)
         at com.sap.engine.services.httpserver.server.Client.handle(Client.java:95)
         at com.sap.engine.services.httpserver.server.Processor.request(Processor.java:160)
         at com.sap.engine.core.service630.context.cluster.session.ApplicationSessionMessageListener.process(ApplicationSessionMessageListener.java:33)
         at com.sap.engine.core.cluster.impl6.session.MessageRunner.run(MessageRunner.java:41)
         at com.sap.engine.core.thread.impl3.ActionObject.run(ActionObject.java:37)
         at java.security.AccessController.doPrivileged(Native Method)
         at com.sap.engine.core.thread.impl3.SingleThread.execute(SingleThread.java:100)
         at com.sap.engine.core.thread.impl3.SingleThread.run(SingleThread.java:170)
    Caused by: com.sapportals.portal.prt.component.PortalComponentException: Error occurs during the compilation of java generated from the jsp
         at com.sapportals.portal.prt.servlets_jsp.server.jsp.JSPCompiler.compile(JSPCompiler.java:108)
         at com.sapportals.portal.prt.servlets_jsp.server.jsp.JSPCompiler.run(JSPCompiler.java:140)
         at com.sapportals.portal.prt.core.broker.JSPComponentItem.compileJSP(JSPComponentItem.java:291)
         at com.sapportals.portal.prt.core.broker.JSPComponentItem.getComponentInstance(JSPComponentItem.java:141)
         at com.sapportals.portal.prt.core.broker.PortalComponentItemFacade.service(PortalComponentItemFacade.java:355)
         at com.sapportals.portal.prt.core.broker.PortalComponentItem.service(PortalComponentItem.java:934)
         at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:435)
         ... 46 more
    Caused by: com.sapportals.portal.prt.servlets_jsp.server.compiler.CompilingException: Error occurs during the rendering of jsp component
         at com.sapportals.portal.prt.servlets_jsp.server.jsp.JSPParser.parse(JSPParser.java:2189)
         at com.sapportals.portal.prt.servlets_jsp.server.jsp.JSPCompiler.compile(JSPCompiler.java:81)
         ... 52 more
    </b>
    Why am i getting this error page and how to resolve this? Please help. Thanks.
    Regards,

    I am facing one more problem now. I tried to create a new user in Portal and when i try to login with this new account i get following error message:
    <b>Portal Runtime Error
    An exception occurred while processing a request for :
    iView : com.sap.portal.runtime.logon.default
    Component Name : com.sap.portal.runtime.logon.default
    Error occurs during the rendering of jsp component.
    Exception id: 10:04_22/01/07_0010_6052850
    See the details for the exception ID in the log file</b>
    Following is the error message snippet from the log file for this exception ID:
    <b>
    ###Exception ID:10:04_22/01/07_0010_6052850
    [EXCEPTION]
    #1#com.sapportals.portal.prt.component.PortalComponentException: Error in service call of Resource
    Component : com.sap.portal.runtime.logon.default
    Component class : com.sapportals.portal.ume.component.logon.SAPMLogonComponent
    User : J2EE_GUEST
         at com.sapportals.portal.prt.core.PortalRequestManager.handlePortalComponentException(PortalRequestManager.java:969)
         at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:444)
         at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:527)
         at com.sapportals.portal.prt.component.AbstractComponentResponse.include(AbstractComponentResponse.java:89)
         at com.sapportals.portal.prt.component.PortalComponentResponse.include(PortalComponentResponse.java:232)
         at com.sap.security.core.logonadmin.ComponentAccessToLogic.gotoPage(ComponentAccessToLogic.java:109)
         at com.sap.security.core.sapmimp.logon.SAPMLogonLogic.executeRequest(SAPMLogonLogic.java:251)
         at com.sapportals.portal.ume.component.logon.SAPMLogonComponent.doContent(SAPMLogonComponent.java:37)
         at com.sapportals.portal.prt.component.AbstractPortalComponent.serviceDeprecated(AbstractPortalComponent.java:209)
         at com.sapportals.portal.prt.component.AbstractPortalComponent.service(AbstractPortalComponent.java:114)
         at com.sapportals.portal.prt.core.PortalRequestManager.callPortalComponent(PortalRequestManager.java:328)
         at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:136)
         at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:189)
         at com.sapportals.portal.prt.component.PortalComponentResponse.include(PortalComponentResponse.java:215)
         at com.sapportals.portal.ume.component.logon.SAPMLogonCertComponent.doContent(SAPMLogonCertComponent.java:33)
         at com.sapportals.portal.prt.component.AbstractPortalComponent.serviceDeprecated(AbstractPortalComponent.java:209)
         at com.sapportals.portal.prt.component.AbstractPortalComponent.service(AbstractPortalComponent.java:114)
         at com.sapportals.portal.prt.core.PortalRequestManager.callPortalComponent(PortalRequestManager.java:328)
         at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:136)
         at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:189)
         at com.sapportals.portal.prt.component.PortalComponentResponse.include(PortalComponentResponse.java:215)
         at com.sapportals.portal.prt.pom.PortalNode.service(PortalNode.java:646)
         at com.sapportals.portal.prt.core.PortalRequestManager.callPortalComponent(PortalRequestManager.java:328)
         at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:136)
         at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:189)
         at com.sapportals.portal.prt.core.PortalRequestManager.runRequestCycle(PortalRequestManager.java:753)
         at com.sapportals.portal.prt.connection.ServletConnection.handleRequest(ServletConnection.java:240)
         at com.sapportals.portal.prt.dispatcher.Dispatcher$doService.run(Dispatcher.java:545)
         at java.security.AccessController.doPrivileged(Native Method)
         at com.sapportals.portal.prt.dispatcher.Dispatcher.service(Dispatcher.java:405)
         at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
         at com.sap.engine.services.servlets_jsp.server.servlet.InvokerServlet.service(InvokerServlet.java:156)
         at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
         at com.sap.engine.services.servlets_jsp.server.runtime.RequestDispatcherImpl.doWork(RequestDispatcherImpl.java:321)
         at com.sap.engine.services.servlets_jsp.server.runtime.RequestDispatcherImpl.forward(RequestDispatcherImpl.java:377)
         at com.sap.portal.navigation.Gateway.service(Gateway.java:101)
         at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
         at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.runServlet(HttpHandlerImpl.java:401)
         at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.handleRequest(HttpHandlerImpl.java:266)
         at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:387)
         at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:365)
         at com.sap.engine.services.httpserver.server.RequestAnalizer.invokeWebContainer(RequestAnalizer.java:944)
         at com.sap.engine.services.httpserver.server.RequestAnalizer.handle(RequestAnalizer.java:266)
         at com.sap.engine.services.httpserver.server.Client.handle(Client.java:95)
         at com.sap.engine.services.httpserver.server.Processor.request(Processor.java:160)
         at com.sap.engine.core.service630.context.cluster.session.ApplicationSessionMessageListener.process(ApplicationSessionMessageListener.java:33)
         at com.sap.engine.core.cluster.impl6.session.MessageRunner.run(MessageRunner.java:41)
         at com.sap.engine.core.thread.impl3.ActionObject.run(ActionObject.java:37)
         at java.security.AccessController.doPrivileged(Native Method)
         at com.sap.engine.core.thread.impl3.SingleThread.execute(SingleThread.java:100)
         at com.sap.engine.core.thread.impl3.SingleThread.run(SingleThread.java:170)
    Caused by: com.sapportals.portal.prt.component.PortalComponentException: Error occurs during the compilation of java generated from the jsp
         at com.sapportals.portal.prt.servlets_jsp.server.jsp.JSPCompiler.compile(JSPCompiler.java:108)
         at com.sapportals.portal.prt.servlets_jsp.server.jsp.JSPCompiler.run(JSPCompiler.java:140)
         at com.sapportals.portal.prt.core.broker.JSPComponentItem.compileJSP(JSPComponentItem.java:291)
         at com.sapportals.portal.prt.core.broker.JSPComponentItem.getComponentInstance(JSPComponentItem.java:141)
         at com.sapportals.portal.prt.core.broker.PortalComponentItemFacade.service(PortalComponentItemFacade.java:355)
         at com.sapportals.portal.prt.core.broker.PortalComponentItem.service(PortalComponentItem.java:934)
         at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:435)
         ... 49 more
    Caused by: com.sapportals.portal.prt.servlets_jsp.server.compiler.CompilingException: Error occurs during the rendering of jsp component
         at com.sapportals.portal.prt.servlets_jsp.server.jsp.JSPParser.parse(JSPParser.java:2189)
         at com.sapportals.portal.prt.servlets_jsp.server.jsp.JSPCompiler.compile(JSPCompiler.java:81)
         ... 55 more</b>
    Though i am still able to login with any of my old accounts, but not with the newly created ones. I thought this might have been because of the new roles that i assigned, but i see the above error message even when i haven't assigned any role. How do i get rid of this one now?
    Thanks and Regards,

  • Portal Runtime Error when operating "Portal Content"

    Hi there,
    these days, I installed a NW710 in our team server, and try to configure its UWL to one backend system. Therefore I need to create a new system entry from "System Administration->System Configuration->Portal Content->New->System(from template)".
    After a few test, I found I can't do these operations: "add folder", "open properties", "open permissions", "new system", I got following runtime error when I clicked them:
    If anybody encounter the similar issue? great appreciate your clues!
    <b>Portal Runtime Error</b>
    An exception occurred while processing a request for :
    iView : N/A
    Component Name : N/A
    The object found is not an IView: pcd:portal_content/administrator/super_admin/super_admin_role/com.sap.portal.content_administration/com.sap.portal.content_admin_ws/com.sap.portal.wd_portal_content/com.sap.portal.admin.studio.configuration/actions/new/com.sap.portal.action.newFolder/com.sap.portal.WDfolderWizard.
    Exception id: 02:22_30/05/07_0030_708183150
    See the details for the exception ID in the log file
    <b>Detail Trace:</b>
    Exception ID:01:32_30/05/07_0014_708183150
    [EXCEPTION]
    com.sapportals.portal.prt.runtime.PortalRuntimeException: The object found is not an IView: pcd:portal_content/administrator/super_admin/super_admin_role/com.sap.portal.system_administration/com.sap.portal.system_admin_ws/com.sap.portal.system_configuration/com.sap.portal.admin_studio_system_landscape/com.sap.portal.admin.studio.configuration/actions/new/com.sap.portal.action.newFolder/com.sap.portal.WDfolderWizard
    at com.sap.portal.prt.core.PortalJNDIHelper.getPropertyContentProvider(PortalJNDIHelper.java:101)
    at com.sap.portal.prt.component.PortalComponentContextFactory.createPortalComponentContext(PortalComponentContextFactory.java:159)
    at com.sap.portal.prt.component.PortalComponentContextFactory.getPortalComponentContext(PortalComponentContextFactory.java:82)
    at com.sap.portal.prt.core.PortalRequestManager.runRequestCycle(PortalRequestManager.java:513)
    at com.sapportals.portal.prt.connection.ServletConnection.handleRequest(ServletConnection.java:194)
    at com.sap.portal.prt.dispatcher.DispatcherServlet.service(DispatcherServlet.java:122)
    at javax.servlet.http.HttpServlet.service(HttpServlet.java:820)
    at com.sap.engine.services.servlets_jsp.server.Invokable.invoke(Invokable.java:59)
    at com.sap.engine.services.servlets_jsp.server.Invokable.invoke(Invokable.java:31)
    at com.sap.engine.services.servlets_jsp.server.servlet.InvokerServlet.service(InvokerServlet.java:145)
    at javax.servlet.http.HttpServlet.service(HttpServlet.java:820)
    at com.sap.engine.services.servlets_jsp.server.runtime.FilterChainImpl.runServlet(FilterChainImpl.java:163)
    at com.sap.engine.services.servlets_jsp.server.runtime.FilterChainImpl.doFilter(FilterChainImpl.java:82)
    at com.sap.portal.http.EnrichNavRequestFilter.doFilter(EnrichNavRequestFilter.java:49)
    at com.sap.engine.services.servlets_jsp.server.runtime.FilterChainImpl.doFilter(FilterChainImpl.java:74)
    at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.runServlet(HttpHandlerImpl.java:417)
    at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.handleRequest(HttpHandlerImpl.java:280)
    at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:393)
    at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:382)
    at com.sap.engine.services.servlets_jsp.filters.ServletSelector.process(ServletSelector.java:85)
    at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:71)
    at com.sap.engine.services.servlets_jsp.filters.ApplicationSelector.process(ApplicationSelector.java:160)
    at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:71)
    at com.sap.engine.services.httpserver.filters.WebContainerInvoker.process(WebContainerInvoker.java:66)
    at com.sap.engine.services.httpserver.chain.HostFilter.process(HostFilter.java:9)
    at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:71)
    at com.sap.engine.services.httpserver.filters.ResponseLogWriter.process(ResponseLogWriter.java:60)
    at com.sap.engine.services.httpserver.chain.HostFilter.process(HostFilter.java:9)
    at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:71)
    at com.sap.engine.services.httpserver.filters.DefineHostFilter.process(DefineHostFilter.java:27)
    at com.sap.engine.services.httpserver.chain.ServerFilter.process(ServerFilter.java:12)
    at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:71)
    at com.sap.engine.services.httpserver.filters.MonitoringFilter.process(MonitoringFilter.java:29)
    at com.sap.engine.services.httpserver.chain.ServerFilter.process(ServerFilter.java:12)
    at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:71)
    at com.sap.engine.services.httpserver.server.Processor.chainedRequest(Processor.java:304)
    at com.sap.engine.services.httpserver.server.Processor$FCAProcessorThread.run(Processor.java:215)
    at com.sap.engine.core.thread.impl3.ActionObject.run(ActionObject.java:37)
    at java.security.AccessController.doPrivileged(Native Method)
    at com.sap.engine.core.thread.impl3.SingleThread.execute(SingleThread.java:137)
    at com.sap.engine.core.thread.impl3.SingleThread.run(SingleThread.java:229)

    Hi,
       Were u able to do the operations before the UWL configuration? There is possibility that it would have been caused because of improper configurations also.
    Regards,
    Vijai

  • Getting portal runtime error when cancel button is pressed

    Dear team,
              When i am trying to reset password, in that screen when i press cancel, i am getting portal runtime error . Actually when i press that button it should come to the intial login screen but now it is coming to the initial login screen but getting runtime error and also the images on that login screen are not being displayed. All the images are displayed as cross marks. When i press change password, its working fine and its logging into the portal .
    Please provide me some solution.
    Regards,
    Dinesh.

    Dear Prashant,
    Sorry for my delay... please find the Error Log below.
    Full Message Text
    03:30_12/04/11_0465_8587550
    [EXCEPTION]
    com.sapportals.portal.prt.runtime.PortalRuntimeException: iView not found: portalapps.default
    at com.sapportals.portal.prt.deployment.DeploymentManager.getPropertyContentProvider(DeploymentManager.java:1937)
    at com.sapportals.portal.prt.core.broker.PortalComponentContextItem.refresh(PortalComponentContextItem.java:222)
    at com.sapportals.portal.prt.core.broker.PortalComponentContextItem.getContext(PortalComponentContextItem.java:316)
    at com.sapportals.portal.prt.component.PortalComponentRequest.getComponentContext(PortalComponentRequest.java:387)
    at com.sapportals.portal.prt.connection.PortalRequest.getRootContext(PortalRequest.java:488)
    at com.sapportals.portal.prt.core.PortalRequestManager.runRequestCycle(PortalRequestManager.java:607)
    at com.sapportals.portal.prt.connection.ServletConnection.handleRequest(ServletConnection.java:235)
    at com.sapportals.portal.prt.dispatcher.Dispatcher$doService.run(Dispatcher.java:541)
    at java.security.AccessController.doPrivileged(Native Method)
    at com.sapportals.portal.prt.dispatcher.Dispatcher.service(Dispatcher.java:430)
    at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
    at com.sap.engine.services.servlets_jsp.server.servlet.InvokerServlet.service(InvokerServlet.java:156)
    at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
    at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.runServlet(HttpHandlerImpl.java:401)
    at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.handleRequest(HttpHandlerImpl.java:266)
    at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:386)
    at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:364)
    at com.sap.engine.services.httpserver.server.RequestAnalizer.invokeWebContainer(RequestAnalizer.java:1039)
    at com.sap.engine.services.httpserver.server.RequestAnalizer.handle(RequestAnalizer.java:265)
    at com.sap.engine.services.httpserver.server.Client.handle(Client.java:95)
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         at pagelet._sapportalsjsp_LightTopLevelNavigation.doContent(_sapportalsjsp_LightTopLevelNavigation.java:64)
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         at com.sapportals.portal.prt.core.broker.PortalComponentItemFacade.service(PortalComponentItemFacade.java:360)
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    Caused by: java.lang.NullPointerException
    #1.5 #001E4F33123E016B0000000900000E44000463AB8B9BC691#1235488339803#com.sap.portal.prt.runtime#sap.com/irj#com.sap.portal.prt.runtime#Guest#0##n/a##4af00e2001dd11debdfb001e4f33123e#Thread[PRT-Async 198,5,PRT-Async]##0#0#Error##Java###04:12_24/02/09_2214_104648850
    [EXCEPTION]
    {0}#1#java.lang.NullPointerException
    There is nothing I really understand but if you got any idea, it would be welcome.
    Thanks a lot.
    Thibault Schalck

    Thibault  ,
    restart the server and check
    Thanks
    Bala Duvvuri

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