Portal runtime issue while starting up

Question

Hi Friends,
We are getting the following error while stating portal
http://<HN>:50000/irj/portal
error msg "500: Internal server error. Application error occurred during request processing. Details: java.lang.NullPointerException: null".
Whereas can able to login to http://<HN>/50000/index.html  and able to look in NWA tools.
1)Navigating to the portal results in the error msg "500: Internal server error. Application error occurred during request processing. Details: java.lang.NullPointerException: null". However this error does not seem to be reflected in the portal logs . However J2EE engine seems to be working as NWA is working. Only the Portal Run time seems to be failing.
2) Changes to prtCentral.properties file is not picked up after a portal restart. It should be renamed by the system to prtCentral.properties.bak after the changes have been updated into the DB. This does not happen.
3) The following errors found in dispatcher logs std_server0.out during server restarts:
          com.sap.portal.prt.runtime [SAPEngine_Application_Thread[impl:3]_3] Fatal: [Portal.init] Application Broker - initialization failed
          com.sap.portal.prt.sapj2ee.error [SAPEngine_System_Thread[impl:5]_75] Fatal: Exception while starting: sap.com/com.sap.netweaver.bc.rf
          com.sap.portal.prt.sapj2ee.error [SAPEngine_System_Thread[impl:5]_75] Fatal: Exception while starting: sap.com/com.sap.netweaver.bc.sf.service
4) Following fatal SSL errors also found during restart:
          Severity:  fatal;Source: ; Description: SSL transport supplier registered; Consequences: <event>; Countermeasures:<event>
          Severity:  fatal; Source: ; Description: Unregistering SSL transport supplier; Consequences: <event>; Countermeasures:<event>
5)Many many similar errors about not being able to find path of various log files. Example below:
java.lang.Exception: .\log\applications\sap.com\com.sap.tc.lm.ctc.cul.webservice\common.log.0 (The system cannot find the path specified)
at com.sap.tc.logging.FileLogInfoData.getEOLLength(FileLogInfoData.java:432)
Can you please some light on this issue..
Thanks
Venkat

Answer 1

Hi,
Can't find anything special in the logs.
jcmon is showing
jcmon:
Idx
Name
PID
State
Error
Restart
0
dispatcher
4763794
Running
0
yes
1
server0
2367676
Running
0
yes
2
SDM
2158744
Running
0
yes
nevertheless, for example after a server remove, we are getting the problem. Sub-Directory delete helps, but always a Sub-Directory remove after each UNIX server reboot or password changes ...
spaces between directories: Spaces between UNIX directories?
We are using a SeOS UNIX security tool. I did different tests and found, that SeOS in warning mode with a UNIX server reboot made no portal problems. SeOS in Live mode, we got the portal problems. The securtiy team found nothing related to SeOS.
I am aware about the Portal problem, since I did a SP18 update, maybe we had it before, but I was not aware about it.
After reviewing a trace, the portal startup failure is the missing coreapplication.xml file. Which seems to be sometimes available and sometimes not.
Bernd