Portal shutting down upon restart
Hey guys!
A really weird thing is happening to our production portal, it shuts down after 20 minutes of going up and this is happening everytime it is restarted.
It has been working perfectly for nearly two months after installation till now. We cannot understand what might be wrong as I am pretty sure nothing was done prior that might affect it.
Could this be a licensing issue? Or do we have to make some changes to the Server settings?
I really need your help on this.
Warm Regards,
Glenn
Hi GLenn
Are you sure it is not a licensing issue? If it happens exaclty after a 20-30 min time interval then there is high probability that it is a licensing issue.
You can confirm the same by:
Connecting with the Visual Administrator tool go to Server -> Services -> Licensing Adapter - tab Installed Licenses.
Anyhow it could also be due to JVM settings: Please check OSS Note 723909.
Hope it helps.
Cheers.
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1. This is a comment on what you should and should not do to protect yourself from malicious software ("malware") that circulates on the Internet. It does not apply to software, such as keystroke loggers, that may be installed deliberately by an intruder who has hands-on access to the victim's computer. That threat is in a different category, and there's no easy way to defend against it. If you have reason to suspect that you're the target of such an attack, you need expert help.
If you find this comment too long or too technical, read only sections 5, 6, and 10.
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2. All versions of OS X since 10.6.7 have been able to detect known Mac malware in downloaded files, and to block insecure web plugins. This feature is transparent to the user, but internally Apple calls it "XProtect." The malware recognition database is automatically checked for updates once a day; however, you shouldn't rely on it, because the attackers are always at least a day ahead of the defenders.
The following caveats apply to XProtect:
It can be bypassed by some third-party networking software, such as BitTorrent clients and Java applets.
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It can easily be disabled or overridden by the user.
A malware attacker could get control of a code-signing certificate under false pretenses, or could simply ignore the consequences of distributing codesigned malware.
An App Store developer could find a way to bypass Apple's oversight, or the oversight could fail due to human error.
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4. Starting with OS X 10.8.3, a third layer of protection has been added: a "Malware Removal Tool" (MRT). MRT runs automatically in the background when you update the OS. It checks for, and removes, malware that may have evaded the other protections via a Java exploit (see below.) MRT also runs when you install or update the Apple-supplied Java runtime (but not the Oracle runtime.) Like XProtect, MRT is effective against known threats, but not against unknown ones. It notifies you if it finds malware, but otherwise there's no user interface to MRT.
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Java is not included in OS X 10.7 and later. Discrete Java installers are distributed by Apple and by Oracle (the developer of Java.) Don't use either one unless you need it. Most people don't. If Java is installed, disable it — not JavaScript — in your browsers.
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Why shouldn't you use commercial "anti-virus" products?
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In order to meet that nonexistent threat, the software modifies or duplicates low-level functions of the operating system, which is a waste of resources and a common cause of instability, bugs, and poor performance.
To recognize malware, the software depends on a database of known threats, which is always at least a day out of date. Most of the real danger comes from highly targeted "zero-day" attacks that are not yet recognized.
By modifying the operating system, the software itself may create weaknesses that could be exploited by malware attackers.
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My portal shuts down regulary - help
have tried all options for increasing memeory parameters. checked space on server. but to no avail. please help.
Hi
For memory parameters please check OSS Note 723909 of JVM settings because which also the portal must be restarting.
But the most common reason for portal shutting down regularly is the licensing issue. If the portal shuts down after every 30 min time interval then there is high probability that it is a licensing issue. Then you need to verify whether you have applied the right license or not. Since there are 3 types of license available.
Hope this would help you in resolving your issue.
Thanks & regards
Arun Singh -
I upgraded to lion. I now have the spinning wheel on the startup screen when I try to enter my user name and password. I tried shutting down and restarting, no luck
Reinstalling Lion Without the Installer
Boot to the Recovery HD: Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alterhatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the main menu. Repair the Hard Drive and Permissions as follows.
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu.
Reinstall Lion: Select Reinstall Lion and click on the Continue button.
Note: You can also re-download the Lion installer by opening the App Store application. Hold down the OPTION key and click on the Purchases icon in the toolbar. You should now see an active Install button to the right of your Lion purchase entry. There are situations in which this will not work. For example, if you are already booted into the Lion you originally purchased with your Apple ID or if an instance of the Lion installer is located anywhere on your computer. -
when i click to open firefox it says that "firefox is already running but is not responding. To open a new window, you must first close the existing Firefox process, or restart your system." and I've tried to shut down and restart my computer but it keeps showing the same message. I've even uninstalled Firefox and then reinstalled in the hopes that the problem would be solved but it this message is still popping up. What can I do to solve this problem?
== This happened ==
Just once or twice
== I was on facebook trying to upload pictures yesterday. ==
== User Agent ==
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http://kb.mozillazine.org/Profile_in_use#Remove_the_profile_lock_file -
This just started happening.. I open Itunes and the little round rainbow loading indicator just goes on and doesnt stop.. My itunes wont function.. It gets stuck. Then i have to force quit.. I tried to shut down and restart. also reloaded the latest itune 11.1.3 and it still gets stuck.
i use an external HD and thats fine.. all files are in there. But I have no idea why my itunes app is getting stuck.
Am I the only person this is happening to? What can I do to correct this problem?Hi marlonbnyc!
This article will help provide some basic troubleshooting steps that will serve as a guide for you to resolve this issue:
Mac OS X: How to troubleshoot a software issue
http://support.apple.com/kb/ht1199
Thanks for being a part of the Apple Support Communities!
Regards,
Braden -
Firefox will not open on my computer the majority of the time. If I shut down and restart it will work sometimes, but not always. This started recently in the last two weeks. Today is June 12th 2011.
See:
* http://kb.mozillazine.org/Browser_will_not_start_up -
i cannot open iphoto- the message I am getting says Shut down and restart your computer, and then open iPhoto again. If the problem persists, try rebuilding your photo library. To do this, quit iPhoto, and then reopen it while keeping the Option and Command-
I tries and it doesnt work!!What version of iPhoto? Assuming 09 or later:
Option 1
Back Up and try rebuild the library: hold down the command and option (or alt) keys while launching iPhoto. Use the resulting dialogue to rebuild. Choose to Repair Database. If that doesn't help, then try again, this time using Rebuild Database.
If that fails:
Option 2
Download iPhoto Library Manager and use its rebuild function. (In early versions of Library Manager it's the File -> Rebuild command. In later versions it's under the Library menu.)
This will create an entirely new library. It will then copy (or try to) your photos and all the associated metadata and versions to this new Library, and arrange it as close as it can to what you had in the damaged Library. It does this based on information it finds in the iPhoto sharing mechanism - but that means that things not shared won't be there, so no slideshows, books or calendars, for instance - but it should get all your events, albums and keywords, faces and places back.
Because this process creates an entirely new library and leaves your old one untouched, it is non-destructive, and if you're not happy with the results you can simply return to your old one.
Regards
TD -
My iBook G4 will not shut down or restart without force
I have huge issues with my 20 month old iBook. For the last two months it has been acting completely out of character.
The issue that's frying my head completely is the fact it won't shut down or restart by itself. I always have to hold the power button until it dies. When I start it up again, the screen is at minimum brightness every time, and I don't know why that would happen.
Not only that, but every program freezes at the one time at least 4 times a week (I use this thing every day). And, when one program stops responding, even force quitting doesn't close it, I have to force the whole system to shut down and restart to be able to use the program again.
I have never had any problems with this machine until two months ago. In fact, I had been boasting to my friends for the prior year and a half about how it had never crashed on me. Why is it starting now, and going all the way?
Would it have anything to do with a wireless router? Or an external hard drive? Right before all this crap started happening, I bought myself an external 80Gb hard drive because I was struggling to find space on this 27Gb internal hard drive. I was always running on 1-2Gb, and now I'm running on 8-9Gb of space. Around the same time, a housemate of mine talked me into sharing my internet connection with him via a wireless router. The router was connected to my iBook, and caused some speed problems, not with the internet but with my system. That project was abandoned after about a week because the housemate was never able to keep an online connection. And since then, my laptop's been screwed up.
I'd like to know reasons for why it's going screwey, and if I have to fork out stupid money to fix something that's supposed to be still working.correction its a macbook pro
-
When I try to open iPhoto I get a window dialog that says...
Your photo library is either in use by another application or has become unreadable
Shut down and restart your computer, and then open iPhoto again. If the problem persists, try rebuilding your photo library. To do this, quit iPhoto, and then reopen it while keeping the Option and Command keys pressed. You can also try restoring your photo library from a backup.
I have tried the reopen it while keeping the Option and Command keyes pressed.
No change.
I dee nothing but a blank page,
Any help would be appreciated.
Also hace back ups of all images on cd's. dvds and jump drives.
Any advice is appreciated.Option 1
Back Up and try rebuild the library: hold down the command and option (or alt) keys while launching iPhoto. Use the resulting dialogue to rebuild. Choose to Repair Database. If that doesn't help, then try again, this time using Rebuild Database.
If that fails:
Option 2
Download iPhoto Library Manager and use its rebuild function. (In early versions of Library Manager it's the File -> Rebuild command. In later versions it's under the Library menu.)
This will create an entirely new library. It will then copy (or try to) your photos and all the associated metadata and versions to this new Library, and arrange it as close as it can to what you had in the damaged Library. It does this based on information it finds in the iPhoto sharing mechanism - but that means that things not shared won't be there, so no slideshows, books or calendars, for instance - but it should get all your events, albums and keywords, faces and places back.
Because this process creates an entirely new library and leaves your old one untouched, it is non-destructive, and if you're not happy with the results you can simply return to your old one.
Regards
TD -
My MacBookPro (mid 2012) will not complete the boot process. Yosemite's progress widget gets about 1/3 to 1/2 way across when the logo disappears and the screen goes all white for 10-15 secs, then the machine shuts down and restarts. This sequence will repeat seemingly forever unless I shut it down manually.
I upgraded to Yosemite from Mountain Lion a couple months ago, skipping Maverick completely, and I've done any associated updates that Apple told me about. I don't recall which version of Yosemite I have, but I'm sure it is the "latest and greatest".
I've tried re-starting in Safe Mode / Safe Boot and that does the same thing as described above except without the endless restarts. Instead of restarting at some point, SafeBoot proceeds to the white screen and then it hangs until I restart it manually. (I've waited as long os 20-30 minutes with no response).
When I tried the option-command-p-r key combo I never get any chimes or other noises besides the original 1 time boot sound that you would expect to get when starting up a macbook pro.
I was using the mac quite normally (meaning I was doing work I normally do on it and there was no indication of anything wrong) immediately prior to this happening.
The machine is BootCamp(ed) with Windows 8.1 which I use from a VMWare virtual machine instead of natively so that I can have both OSes running at the same time. I also think this is unrelated to my problem. I have been using this setup for more than 2 years.
My upgrade to Yosemite was uneventful and I thought it went well and was very smooth. I don't want to lead attention away from Yosemite, but at this point my problem does not seem related to the upgrade.
Any help is appreciated.Install or Reinstall OS X from Scratch
Be sure you backup your files to an external drive or second internal drive because the following procedure will remove everything from the hard drive.
Boot to the Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Erase the hard drive:
1. Select Disk Utility from the main menu and click on the Continue button.
2. After DU loads select your startup volume (usually Macintosh HD) from the
left side list. Click on the Erase tab in the DU main window.
3. Set the format type to Mac OS Extended (Journaled.) Optionally, click on
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the Erase button and wait until the process has completed.
4. Quit DU and return to the main menu.
Reinstall OS X: Select Reinstall OS X and click on the Install button.
Note: You will need an active Internet connection. I suggest using Ethernet if possible
because it is three times faster than wireless. -
Good day all,
I am new to Mac. Just want to find out if your Macs always prompt you to shut down and restart. Mine happens very often sometimes, and it can be very embarrassing, especially just when you think you are almost done with what you are doing, only for you start all over again. Or, is there anything I am doing wrong, somebody please help, Thanks.
Francis.Hi Francis,
Are you getting kernel panics?
http://support.apple.com/kb/TS3742
http://www.thexlab.com/faqs/kernelpanics.html -
HELP!!!
Here are the specs of my machine:
2011 13.3" MacBook Pro
4 GB Ram/320 GB HD
For the past several months my MacBook Pro refuses to shut down or restart without holding down the power button. Whenever I choose to restart or shut down the computer, it will hang on a grey screen. I have even tried letting it hang for an hour, and it still won't shut down. I notice that once in a while it will retart or shut down correctly if I had not used opened iTunes since turning it on. However, even manually closing iTunes before shutting down or restarting does not solve the problem. It seems as though it only shuts down if iTunes was not used since restarting the computer. Is this a registry error? Do I need to reinstall iTunes? I noticed this problem began happening after I uninstalled Kaspersky Virus Scanner, could that be the problem as well? Also, I cannot guarantee that the problem is only associated with iTunes. I just noticed that one of the few times it shut down or restarted correctly, iTunes coincidentally had not been used. Also, this problem started happening while I was still using Lion and has continued despite upgrading to Mountain Lion.
Also, whenever I update my iPod through iTunes, it won't eject properly, and a transparent icon of the iPod displays on the screen even after I have removed it from the USB port. Furthermore, the iPod will only be recognized by iTunes and will only be updated the first time I plug it in. After removing it and plugging it back in, it won't recognize or update the device unless I shut down and restart the computer. I have the latest addition of iTunes. I also have two iPods, one 80 GB Classic, and one 8 GB Nano, and I have the same problem with both.
I have AppleCare. Should I take my macbook to the genius bar?
Applications I normally use are Word, Safari, FireFox, iTunes, FinalDraft, Photo Booth, Notes, Mail, App Store, etc. No real heavy lifting.
Any feedback would be very much appreciated. :-)
Thank you everyone!!I have this question too.
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Shut down and restart buttons don't work
About 3 weeks ago, and co-incidentally, following installing some Windows updates, I could no long shut down my computer nor activate the restart function when clicking on the shut down or restart buttons. The hibernate button does works.
While this answer did not resolve my issue it eliminated the remote possibility that mozilla products might have an effect with Windows shutting down or restarting ones computer. I've also written to Microsoft about the problem but have not yet heard back from them. Thanks for your quick reply.
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What's happening when i turn on my laptop it's blinking, I need to shut down or restart again. Please help!
Hello Melophage,
Thanks. Done..:)
BTW, I got another issue, hope can help me, I'm updating my OS X maverick to new one 10.9.2, while updating I need to restart my laptop to update, however i got this error message, "Install Failed! OS X could not be installed on your computer. The installer encounter an error that caused the installation fail. Contact the software manufacturer for assistance. Click Restart to restart your computerand try installing again." I did that so many times, unfortunately, nothing happens. This is the 1st time Ive ever encounter that issue while updating my Mac. Now, i cannot even go to my main menu, coz everytime I turn on my laptop it's shows the updating process and go back to failed installation. Thanks.
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