Portal - User mapping - umlaut - personalize - error

Hello all,
did anyone hear of the following in the portal user mapping to a backend SAP system ?
A user has an account in a 4.7 SAP system and his password contains a german umlaut.
In the portal "User mapping" instead of SSO is active. The user clicks the "Personalize" iview to map his SAP User, he enters his SAP UID and his (umlaut-containing) password.
When he then calls an iview that is connected to the backend system (e.g. bwsp via ITS), he gets the message "No user mapping defined for system ...". He then can enter his UID/password for this single request, and when he does so, it works. Same procedure comes up, when he again tries to call the iview.
It seems, as if the password is written to the database in the wrong way ?
Any experiences on this ?
Thank you + regards
Andreas

Hi Andreas,
Go to User Admin - User Mapping. Search for the user and click on "Edit".
Now select the "System" defined for connecting to the SAP 4. 7 system. Give the user id and password for the system and click on "save".
Now try accessing the iview. You would be taken to the sap system directly without any request for login.
You can do the same, if the user has "Personalize" link available in the top right corner of the portal which comes by adding the "EU Role" to the user.
Hope this solves your problem.. If not pls get back.
Regards,
venkat.
[Reward points for useful answers]

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<img src=http://home1.gte.net/res00icr/SA.jpg>

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Hi Kuoming,
The usermapping error is because you have installed portal with weak encryption. You can fix the usermapping error by reading the following forum question.
/thread/24177 [original link is broken]
Please post any EP question in the following forum
/community [original link is broken]

Portal - User mapping - umlaut - personalize - error

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