Portal w/SAP GUI; Help -- Application Help causes all windows be destroyed

Hello All -
I have a user who has portal windows (IE) open in the portal, multiple sessions. When he has a SAP GUI transaction in the application content area and selects the SAP GUI 'Help' --> 'Application Help' link, all the session windows are closed, and the primary goes to SAP help.
This destroys what the user was working on.
My computer does not do this, even when that user is logged in on my computer.
Any ideas?

Hi,
Your requirements are not 100% clear. In your message you say you are looking for SNC between SAP GUI and SAP ABAP, but the help page you posted a link for is not related to this, but explains how to use SNC for CPIC.
If you are looking to use SNC for authenticating users of SAP GUI to SAP ABAP, then you have a number of options. If your SAP ABAP server is on Windows then SAP have a library which can be obtained for no cost to give you basic SSO using Active Directory authentication (aka Kerberos). If your SAP application server is on Unix or Linux, then you can look on SAP EcoHub for third party SAP certified products which provide this functionality. SAP have also just launched a new product which has some functionality for SAP GUI SSO, but this is not free.
Please let me know if you have any more questions or need clarification.
Thanks,
Tim

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Hi!
MaxDB seems to start correctly :
http://www.fabiocavallo.it/sap/maxdb.jpg
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ACTIVE TRACE COMPONENTS      all, MJ
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[dbcon.c      4726]
M sysno      00
M sid        NSP
M systemid   560 (PC with Windows NT)
M relno      7000
M patchlevel 0
M patchno    95
M intno      20050900
M make:      multithreaded, ASCII, optimized
M pid        3376
M
M kernel runs with dp version 224(ext=109) (@(#) DPLIB-INT-VERSION-224)
M length of sys_adm_ext is 360 bytes
M ***LOG Q0Q=> tskh_init, WPStart (Workproc 0 3376) [dpxxdisp.c   1301]
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M DpSysAdmExtCreate: ABAP is active
M DpSysAdmExtCreate: VMC (JAVA VM in WP) is not active
M
M Thu May 22 19:58:51 2008
M DpShMCreate: sizeof(wp_adm)          6328     (904)
M DpShMCreate: sizeof(tm_adm)          3605136     (17936)
M DpShMCreate: sizeof(wp_ca_adm)          1200     (60)
M DpShMCreate: sizeof(appc_ca_adm)     1200     (60)
M DpCommTableSize: max/headSize/ftSize/tableSize=500/8/528040/528048
M DpShMCreate: sizeof(comm_adm)          528048     (1048)
M DpSlockTableSize: max/headSize/ftSize/fiSize/tableSize=0/0/0/0/0
M DpShMCreate: sizeof(slock_adm)          0     (96)
M DpFileTableSize: max/headSize/ftSize/tableSize=0/0/0/0
M DpShMCreate: sizeof(file_adm)          0     (72)
M DpShMCreate: sizeof(vmc_adm)          0     (1280)
M DpShMCreate: sizeof(wall_adm)          (22440/34344/56/100)
M DpShMCreate: sizeof(gw_adm)     48
M DpShMCreate: SHM_DP_ADM_KEY          (addr: 06420040, size: 4205552)
M DpShMCreate: allocated sys_adm at 06420040
M DpShMCreate: allocated wp_adm at 06421A28
M DpShMCreate: allocated tm_adm_list at 064232E0
M DpShMCreate: allocated tm_adm at 06423310
M DpShMCreate: allocated wp_ca_adm at 067935A0
M DpShMCreate: allocated appc_ca_adm at 06793A50
M DpShMCreate: allocated comm_adm at 06793F00
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M DpShMCreate: system runs without file table
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M DpShMCreate: allocated gw_adm at 06814DF0
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M DpShMCreate: allocated wall_adm at 06814E28
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M in_ThErrHandle: 1
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M
M Info for wp 0
M
M    stat = WP_RUN
M    waiting_for = NO_WAITING
M    reqtype = DP_RQ_DIAWP
M    act_reqtype = NO_REQTYPE
M    rq_info = 0
M    tid = -1
M    mode = 255
M    len = -1
M    rq_id = 65535
M    rq_source =
M    last_tid = 0
M    last_mode = 0
M    semaphore = 0
M    act_cs_count = 0
M    csTrack = 0
M    csTrackRwExcl = 0
M    csTrackRwShrd = 0
M    control_flag = 0
M    int_checked_resource(RFC) = 0
M    ext_checked_resource(RFC) = 0
M    int_checked_resource(HTTP) = 0
M    ext_checked_resource(HTTP) = 0
M    report = >                                        <
M    action = 0
M    tab_name = >                              <
M    vm = no VM
M
M *****************************************************************************
M *
M * LOCATION    SAP-Server PCFABIO_NSP_00 on host PCFABIO (wp 0)
M * ERROR       ThInit: db_connect
M *
M * TIME        Thu May 22 19:58:52 2008
M * RELEASE     700
M * COMPONENT   Taskhandler
M * VERSION     1
M * RC          13
M * MODULE      thxxhead.c
M * LINE        10439
M * COUNTER     1
M *
M *****************************************************************************
M
M PfStatDisconnect: disconnect statistics
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M Entering ThReadDetachMode
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Portal w/SAP GUI; Help -- Application Help causes all windows be destroyed

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