Portege M600 - Webcam driver open fail on Windows 7

Hi,
I have Portege M600 and already installed Windows 7 [RTM]. After windows update, everything running well for all hardware certify with Microsoft but, when I try used to webcam, the program show some error message:
It say "webcam driver open fail. please restart camera or computer"
Then I restart until twice again but nothing happen and show the same error. I check device is working properly. I already reinstall webcam software too.
Any clue or suggestions ?
ps:
I used Vista 32 software as default driver
Thanks

Hi
I completely agree with Akuma that you should try the Windows 7 beta driver for the Chicony webcam from the Toshiba US page:
http://www.csd.toshiba.com
But remember that Windows 7 isnt released as yet so its a little bit difficult go get tested drivers for it.
Furthermore it would be interesting to know if the same happens with factory settings.
Bye

Similar Messages

Satellite Pro P300 (PSPC5E) - Webcam driver open fail on Windows 7

I've installed the RC of Windows 7 64 Bit on my Satellite Pro P300-PSPC5E and I'm experiencing problems with the configuration of my webcam and microphone.
I've tried to install the camera assistant software, 64-bit (windows vista) to configure the webcam but I keep getting an error with 'Webcam driver open fail. Please restart camera or computer.' neither of a camera or computer restart work. I do get picture in Skype but I can not edit settings or so (dark picture) and the microphone is way more silent then it was on windows XP, although it's set on the maximum sound.
Is there a solution for this problem? I hope so :)

Hi
I think there is no solution for this problem at the moment because you are using a Release Candidate of Windows 7 and at the moment there are no official drivers for Windows 7 available.
You have already tried the Windows Vista driver so thats all what you can do. Alternative you visit the Toshiba US page (http://www.csd.toshiba.com) and search for Windows 7 beta driver. Maybe it works.
Good luck! :)

Error message: "Webcam driver open fail" for Satellite L305-S5875

Problem: Webcam is not working and when Camera Assistant Software is started up, the Error message, "Webcam driver open fail" pops up.
Computer: Notebook Satellite L305-S5875
OS: Windows Vista
In troubleshooting, I have unsuccessfully tried the following: Changed the webcam driver several times, rolled back driver, updated driver, and tried Chicony 2.0 USB driver, and a few other webcam drivers. The webcam initially worked fine, but about a month after installing and using Skype video, the webcam suddenly stopped working and on reboot I got the error message.
I've stopped Skype and Camera Assistant Software at startup and manually start them, as someone suggested this as a solution. I've uninstalled both and reinstalled several times. I've tried one software without the other installed... trying every possible arrangement for a solution, to no avail.
I called Customer Support and John, although very nice and patient, was not helpful. He said he'd research and call back. Didn't.
I've gone to Chicony website to try to find an more current driver than January 07. When I let Windows install the latest from the web, it installs a Microsoft 2006 driver. I don't think it's a hardware issue, as it started acting up after Skype installed. I also tried System Restore, but that didn't work either.
Suggestions?
Thanks,
SteveCo

Thanks Jerry. I spent hours going through the links you provided and tried some of the suggestions looking for a solution. Nothing worked.
I tried uninstalling Toshiba's Camera Assist software and Skype (Skype initially seemed to be the instigator of the problem), completely removing both from the registry, and removing the webcam with Device Manager. Then I made sure Vista was up to date, and then installed the latest Toshiba Camera Assist software from the Toshiba download page. After installation and rebooting, I'm getting the same error message: "Webcam driver open fail."
The webcam used to work, before we installed Skype and used it a few times. From the other posts I've read, it does seem to be a common problem... usually after Skype or another webcam-using software is installed and run.
We have another Toshiba laptop: A215-S4757, that has the same OS and webcam-using programs, and it does not have an issue. Apparently though , after going through all the links on the European message board, you provided, the L305 model is having a problem.
Open for suggestions.
SteveCo

Re: Satellite A300 PSAGCA -02Y010 - Error: Webcam driver open failed

Problem:
Recieve error every time I try to use Camera Assistance Software for Toshiba: Webcam driver open failed. Please restart camera or computer. Web cam also does not work in Skype. It seems that this is a very common problem with the A300s series, yet there is no clear solution out there.
Hardware
Series: A300
Model: PSAGCA -02Y010
Software
Operating System: Windows 7 64-bit
Camera Assistant Software for Toshiba: 1.7.175.0123
Details
I recently did a clean install of Windows 7, updating from Windows Vista. I never used the web cam on Windows Vista, so I can't testify as to whether the web camera was workin correctly or not. However, when I tried to use it with Skype, it did not work. I reinstalled the driver that I backed up before I installed the new operating system, but it did not work. The web cam doesn't show up at all in Device Manager - even when set to display hidden devices. Trying to add new hardware through the control panel fails to detect the web camera at all. I have restarted after every install/repair of the driver.
Steps Taken
Reinstalled backuped drivers
I used third party software (Double Driver) to back up and reinstall the drivers for the web camera after I installed Windows 7. Double Driver claimed there was no device to install the driver for. I manually copied the files into the Camera Assistance folder and overwrote the existing ones. The files I copied were:
casflr.cat
oem34.inf
restore.ini
UVCFTR_S.SYS
Reinstalled Drivers from Toshiba Website
Extensive goolging has only turned up recommendations to uninstall and reinstall drivers. I was unable to find any drivers specifically for windows 7 64-bit, but I did try those for my model of laptop for Windows Vista 64-bit - no luck. I tried installing Camera Assistance Software for Toshiba, which as far as I can tell, includes the driver - it only gives me the error described above.
I also tried locating a generic Windows 7 driver for the web camera - I was unable to find one.
Check Registry Value Is Correct
I have also tried checked the registry value at HKEY_LOCAL_MACHINE/System/ControlSet001/Enum/USB/SN001/ClassUID matches the value in C:\Program Files (x86)\Camera Assistant Software for Toshiba\driver\64bit\casflr.inf as and C:\Program Files (x86)\Camera Assistant Software for Toshiba\driver\32bit\casflr.inf recommended by some article recommend.
Please, I would really appreciate it if anyone could help me out here. I have exhausted all the options I can think of.
Likely Solution:
I encountered a thread post that suggested a loose wire was responsible and that the camera would work when the lid was almost closed. I tried this and the camera suddenly appeared in device manager. However, I still can't get it to work with Camera Assistant Software or Skype.
Message was edited by: A300Owner

Hi - I'm a newbie to this forum.
I have an A300 Satellite Pro - not even 2 years old.
In the last 2 days I have 2 problems that I think are possibly related.
1. Like others on here I now cannot get my internal webcam to work. I get the 'webcam driver open failed' message. I have read some forums etc and today I have:
a) loaded most recent BIOS,
b) reloaded the webcam software drivers (the most recent seems to be from 2008!)
c) restarted my laptop about 20 times
Nothing works
2. In the last 2 days for the first time I keep getting the 'USB device not recognised' message that annoyingly crops up about every 10 seconds. I am assuming that the webcam is connected to a USB port (internal) and is no longer being recognised. Based on Google advice in various forums I have also:
1) Turned off the AC power supply
2.) Taken out the laptop battery and waited 5 mins - this apparently resets the BIOS
3) tried using device manager in various ways
Nothing bloody works!!
Maybe the hardware is damaged but I doubt it - I have not dropped the laptop, I always pack it carefully in a padded rucksack. It has always worked fine until 2 days ago.
Ashbo (very fed up)

Satellite A300 - Constant "Webcam Driver Open Fail" Error

I have searched and searched for solutions to this problem and feel like I have tried everything. Whenever I turn my laptop on or attempt to start my webcam I get the error "Webcam driver open fail. Please restart camera or computer."
I used to be able to use the webcam with no problems but it just stopped working one day. I've recently reformatted my operating drive to the out-of-the-box state, but it is still showing an error whenever I try to use my webcam. I'm running Windows Vista Home Premium on an A300 Model: PSA-GCA. I have also tried updating the webcam driver (and the latest BIOS update) from Toshiba's support section, but with no luck. I've also tried using the XP webcam driver, but still, no luck.
Any idea on how to fix this problem?
Message was edited by: Replicant
I also forgot to mention that in my Device Manager, I cannot see my Chicony Webcam at all. There is no section for imaging devices present at all.

Hi
If you search here in the forum you will find enough threads about this issue but I have founded an interesting thread with a good posting from the user Akuma and mayb its useful for you:
http://forums.computers.toshiba-europe.com/forums/thread.jspa?messageID=136549
If it doesnt work I think you need help from an authorized service provider. The technicians can check your notebook and repair it ifs necessary.
Good luck!

Satellite A300-1G5: webcam stopped working - Webcam driver open fail

Hi
my laptop specifcation here : ( [A300 - 1G5|http://eu.computers.toshiba-europe.com/innovation/jsp/SUPPORTSECTION/discontinuedProductPage.do?service=EU&com.broadvis ion.session.new=Yes&PRODUCT_ID=1055589] ) for any needed details ..
The problem simply is, the webcam stopped working for some reason, an error messeage says "Webcam driver open fail. Please restart camera or computer".
I noticed that whenever I put the computer in sleep mode I was getting on the icon tray a notification says "USB device unrecognized"... I wasnt aware what it was - thought it becasue of the USB mouse being plugged... but I think its related to the camera...
software is installed but camera is not working and cant enable it .. I did download the latest driver from toshiba site , but still not working ...
Currently my laptop runs Vista HP SP2 32-bit, Windows defender enabled, Windows Firewall Enabled, Windows UAC enabled, Kaspersky Ani-Virus 2009 Enabled. I only use Windows Live Messenger (which up to date I think , version : 14.0.8089.726) which i used camera with, I quite using face recognition long time ago and rarely use the webcam ... I didnt install or update any drivers and used to have the laptop running perfectly..
So what happened now ?!

Hi
I have had a similar error message and could solve this by disabling the webcam software from startup.
In msconfig -> Start Up tab I have unchecked the Chicony webcam software.
This prevents it from automatic loading.
I dont use MSN but Skype and the Chicony webcam software is always disabled (not executed) if Skype is running.
Maybe you should try this too.
Furthermore you could try this:
Go to device manager, mark the webcam (imaging devices USB video device) and deleted it from the device list.
Then reboot the notebook and wait until the webcam has been recognized again.
Then test it.

Webcam Drive open fail. Please resart Camera or Computer

Hallo ich hab seit 2 Wochen Probleme mit meiner Webcam bekomme nur noch diese meldung Webcam Drive open fail. Please resart Camera or Computer
brauche eure hilfe das die Cam wieder geht weil ich sie für skyp brauche
hab schon so viel bei google gelesen leider hat nichts geholfen neue treiber von webcam und bios waren auch ohne erfolg
Hello, I've been 2 weeks get problems with my webcam only this announcement Cam Drive open fail. Please resart camera or computer
need your help to the Cam goes back because I need them for skyp
've already read so much on google, unfortunately, has nothing to help new drivers of webcam and bios were also without success
Please Help me

Too much informations, buddy :^0
Seriously it would be interesting to know what notebook you have exactly and what OS you are use.
In your case I would try to update the webcam driver and read this article please:
[http://aps2.toshiba-tro.de/kb0/FAQ9401B50001R01.htm]

Satellite A300-1FP - Chicony webcam Win 7 64bit - driver open failed

Greetings
I recently did a clean install of Windows 7 64 bit on my Toshiba Satellite A300-1FP. I was surprised at how smoothly it went. The only thing that was missing was a Windows 7 driver for the Chicony Webcam. A number of people on these forums have suggested using the Vista 64 bit driver. I tried numerous times to make this work. I deleted the startup entry, deleted and resinstalled the driver from device manager, etc. Everything I have found on these forums I've tried.
None of it works. I continue to get the error message "Webcam driver open failed. Please restart camera or computer."
Even with the "camera assistant" the Chicony camera is really awful. Had I know before I bought the machine I would have chosen otherwise. Too late now. Without the assitant you have only the driver that comes with Windows 7 which allows you to use the camera but unless you have Hollywood quality lighting the video is so dark that it is nearly unusable. The "camera assistant" at least had a booster for darker rooms.
I don't know why Toshiba ever used this camera in the first place.
There are many people with this same exact problem who are looking for help in the various forums for their system.
If anyone knows how to handle this I would really appreciate hearing from you. Toshiba, if you're listening, what were you thinking?
Dave

Hello
Just a little question: Have you tried this?
[Why an error message displayed "Webcam driver open fail. Restart camera or computer"?|http://forums.computers.toshiba-europe.com/forums/ann.jspa?annID=18]
Furthermore it would be interesting to know if the same happens with factory settings. Can you check this please?
Greets

Satellite A200 - WebCam issue - webcam drives has failed

Hi,
I need some help regarding the integrated webcam of my Satellite A200.
Everytime I start the laptop I keep receiving a message saying that the webcam drives has failed and I have to restart the computer, but the problem persists.
I have downloaded an updated webcam driver, but nothing.
Can anyone give me an idea of what is going on?
Thanks!

Ok - I've had the same problem:
"Everytime I start the laptop I keep receiving a message saying that the webcam driver has failed to load and I have to restart the computer"
Same when trying to update driver from Toshiba site, same when rolled back / uninstalled drivers, then re-installed default drivers. Nothing worked.
Sorry - but the solution that worked for me wasn't easy.
I had to disassemble the laptop to take a look - fix something else ( wireless on/off switch had broken / jammed in off position - lugs had snapped on back of the slider switch on the case, but no problems, I just left it in "on" position, as wireless can be switched off in software anyway). I decided as I'd got that far already, to pull the laptop completely apart and clean it out properly.
There's a shielded cable running from the webcam in the lid, though to a small white socket on the motherboard, accessible under the keyboard, next to the wireless board.
I was disconnecting various other cables etc, and came across this one disconnected, and couldn't remember disconnecting it myself. Hmmmm...
Anyway, I connected it back up on reassembly, it pushes in to the socket and seems seated, but needs an extra little push to "snap" securely in place.
My guess is that some of these haven't been seated properly ex-factory. They probably work just fine, until perhaps through repeated flex on the back of the keyboard when typing, or opening and closing the lid, the connector falls out of the socket.
Anyway - my webcam works again now. (using Vista SPII and all current updates, but in my case that's not relevant, as it was NOT a software or driver issue).
There's instructions (with pictures) for disassembling the A200 on the net - use google to find them. You don't need to pull it completely apart, just to the point where you can get the keyboard out, then you can access the connector.

Re: Portege M800: WebCam driver doesn't support internal microphone on 64bit OS

Hi All!
I have the problem that the internal microphone of the webcam (Chicony) is not working in 64 bit systems (Vista or Windows7).
Has someone a fix for that?
Best regards,
Sven

I had what sounds like exactly the same problem and seem to have solved it. You may have tried this already but here's how I got my internal mic working for my Portege M800 on a 64bit OS:
-I went to (http://eu.computers.toshiba-europe.com/innovation/download_drivers_bios.jsp?service=EU)
-I downloaded the latest audio/sound driver and installed it.
-Then I went back to (http://eu.computers.toshiba-europe.com/innovation/download_drivers_bios.jsp?service=EU)
-I then downloaded the latest webcam driver and installed it.
- I restarted my computer and it worked perfectly. Upon opening Skype, the program automatically noticed a "new" microphone.
Hopefully this is of some help to you.
Good luck with it.

All-in-one driver installation fails under Windows 7

I am trying to install the all-in-one printer driver for Windows 7, 64-bit, Service Pack 1. I have downloaded the installer from HP (AIO_CDB_Net_Full_Win_WW_130_141.exe), downloaded it using HP Print and Scan Doctor 4.3 and using the HP Printer Install Wizard (hppiw.exe). All methods fail. My computer is a new Dell Inspiron (Intel i5-4440 @ 3.1GHz, 8GB RAM, 64-bit OS). The printer I am installing for is a HP 6310, which is old but which has worked well for years under Windows XP. I don't think the printer is an issue since the installer never reaches the point of scanning for hardware.
Symptoms:
Installing using the downloaded installer, the initial splash screen displays. Selecting "Install" displays a second screen with several progress indicators beginning with "Checking system...". After checking for a few seconds, an error box pops up complaining that it can't find a file named "hpzpnp.ice_suffix..exe".
There are two files in the Setup directory named "hpzpnp01.exe" and "hpzpnp04.exe". The Autorun file contains many references to an %ICE_SUFFIX% environment variable.
I guessed that the installer executables did not have enough privelege to set environment variables, so I went through the installer directories and set all the executables to run with administrator privelege.
After that, running "Setup.exe" from the top of the install tree, the initial splash appears, followed by the second "checking system..." progress display. Then a new window with advice about keeping firewalls turned on, etc. pops up. Continuing from that point pops up a new error box saying:
"The specified path is too long C:\Program Files (sLar dig mer med hjalp av en demo pa skarmenHitta enkelt dina foton med onskad metod-Datum, Markning, Mappar, Sok, Favoriter)\HP\."
I have done this multiple times, and the parenthesized phrase (Swedish?) is sometimes different, but always wrong. It looks to me as though the installer is trying to decide whether to install 32- or 64-bit drivers, but can't decide which. It fails to initialize a string variable and concatenates garbage onto the "C:\Program Files" path string.
I have also seen an error box with the following error near this point:
"C:\Users\Sid\AppData\Local\7zS4689\Setup\hpzrein01.exe" "-wStub" "3...
"The parameter is incorrect."
Clicking OK on the error box aborts the installation.
Installing using the HP Printer Installation Wizard produces the same error message as the initial attempt with the downloaded installer about missing files with names containing "ice_suffix".
Installing using the HP Print and Scan Doctor progresses as far as the "path is too long" message.
I've done this now many times, trying different things, without success. After each attempt, I run the Uninstall_L4 utility in utils\ccc under the installer tree, then run the OS Disk Cleanup utility. Following an earlier post, I installed the latest version of Flash Player, with no change in symptoms.
Any fresh ideas would be much appreciated.

Hi ehildum,
Thank you for the time and effort you put into your post. I can see you have done plenty of troubleshooting on your own, but I do have an idea.
If the USB cable is plugged in this could be causing issue. Assuming it is connected, let's unplug and take a look at the Device manager. The hpzpnp.ice_suffix indicates a plug and play 'pnp'.
Follow these steps and let me know what happens.
Click on Start
Right click on Computer
Select Manage
On the left panel, click on Device Manager
Click on View at the top and select Show hidden devices
Look in the list for Other devices
If you see the printer here, right click and select uninstall
Look in the list and click on the arrow next to Printers
If you see the printer here, right click and select uninstall
Delete all files in the %temp% folder
Restart the computer
Open the installer from your download (AIO_CDB_Net_Full_Win_WW_130_141.exe)
Do Not plug the USB cable in until the software says so.
Please let me know the outcome of these efforts. If your USB cable was not connected please complete the above steps anyway to see if there is something stuck in the Device manager that could be causing the conflict.
I look forward to hearing from you.
Please click the Thumbs up icon below to thank me for responding.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Sunshyn2005 - I work on behalf of HP

I need webcam driver for dv6910us on windows 7

I recently format the hard drive and install windows 7 but originally came with windows vista sp1 on it but the webcam dosent seems to be install ,soo i when to the device manager and i get unknown device under usb host controller..i have try many appz to install the driver like youcam, and nothing, soo i need that webcam .inf to install it i think, or can someone tell me how to install the integrated webcam...

Go to this user tip: https://discussions.apple.com/docs/DOC-6562 and follow through step by step.

Equium 350D and Windows 7 - Webcam driver load failure

Have successfully installed Windows 7 on an Equium L 350D.
Have Successfully installed Tosh Camera Assist software (Chicony) and hardware profile indicates the driver is OK, and I can see the toolbar for the camera.
But on every boot and when trying to activate the camera I get 'Webcam Driver Open failed - Please restart camera or computer'. It worked perfectly OK with Vista.
Anyone any ideas?

If anyone wants to know the right answer please check laroumecs last posting at http://forums.computers.toshiba-europe.com/forums//thread.jspa?messageID=179711

Satellite Pro A300 - Webcam driver fails to start under Win 7

Recently purchased a Sat Pro A300 and immediately upgraded from Vista Bus to Win7 Pro.
Didn't try to use webcam before upgrade.
Post-upgrade, after downloading and installing Chicony webcam software from Toshiba, continually get message "Webcam driver open fail. Please restart camera or computer".
Camera appears in Device Manager and says driver is a Microsoft driver v 6.1.7600.16385 dated 21/6/06 (very pre-Win7!).
Have tried unistalling/reinstalling camera assistant software with and without first uninstalling camera in Device Manager, but same error message comes back every time. I'd much appreciate some suggestions re a fix.

Hi
In your case I would try to install the latest webcam driver from Toshiba. Install this driver and try it again. Make also sure that latest BIOS version is installed for your notebook.
Furthermore it would be interesting to know if the same problem occurs on Vista. You should try it with factory settings. So you can identify if its a hardware or software problem.

Satellite A300-1LT - Webcam driver for Windows 7

Hi,
I have a problem with my webcam driver just after installing Windows 7 on my Satellite A300-1LT, I had win XP before and it works fine. In downloads is offered just for xp, vista 32-bit and 64-bit driver (I tried all with same results). Webcam app starts with windows and gives me an error msg that I must reinstall or install new webcam driver. Webcam work in eg. skype buth with (very) poor quality.
I tried to find wich cam is integrated ( chicony? ) also but nothing.
Does enyone else had experienced this issue and know how to resolve it ? please help...

Hi glava11,
As far as I know you can also use the webcam driver for Satellite A500 because its equipped with Chicony webcam too.
So have a look for A500 downloads. There you can find Windows 7 driver for webcam that should work on your model too.
Check this!!!

Portege M600 - Webcam driver open fail on Windows 7

Similar Messages

Maybe you are looking for