Portege M800 - Can't recover Vista

Hy Guys!
Here is my Problem, or even a problem of a friend of mine...
My friend today bought a Toshiba Portege M800-116 - Model Nr.: PPM81E
She turned it on and forgot to plug it in, so during the installation of Vista it shut down and because she is a total noob on computer she took her recovery disk and installed XP. So the recovery image which should be on the HDD is gone...
Now i tried to install a Vista Ultimate x64 but i got a lot of problems with the drivers and i couldn't slove it yet. For example the display driver won't work and some others too. But i don't want her to use XP because it only can use 3 GB of RAM and she's got 4 GB...
So maybe u guys can help me? I don't know what to do. I try to find some solutions for my driver problems, but a recovery file for Vista also would be nice... Its Vista Buissnes which should have been installed. :)
I am from Austria if this matters. ;)
Greetings and thanks for your help.

Look at [www.isd.toshiba.com.au] and you will find 64bit drivers.
On the website go to Support => Download centre, enter your model and you find all drivers for your Notebook

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Re: Portege M800 - can't get bluetooth installed in Windows 7

Hi, I have a portege M800 PPM81C-07602D. It came with windows vista but I have reinstalled it to windows 7, and now I can't get the bluetooth drivers to install. I've tried the old vista drivers as well as the newer windows 7 drivers, but whenever I run the install I get the message "Please plug in the bluetooth device and click ok button."....If I click ok it just pops up again. I don't know why it wouldn't be finding the internal bluetooth....I dont think there's a physical on/off switch for the BT anywhere, and I looked to see if it had been disabled in the bios but there was nothing in there about it...so...I'm out of ideas.
Anyone have any thoughts I can try?
Any help is appreciated, thanks!

Toshiba Bluetooth stack can be installed if the BT module is enabled properly so use FN+F8 key combination to enable BT module.
After doing this BT should be recognized and installed properly (you will se BT entries in device manager).

Black Screen Problem on my Toshiba Portege M800-A330

I own a Toshiba Portege M800-A330 for more than a year now. Whenever I have problem on it, uhmm.. for example: virus, or corrupted operating system, all I do is to format my laptop or recover it using system recovery from the hard disk or using recovery disc which is inserted in the DVD drive. But, recently I'm having a problem with my laptop. My problem starts after I compressed the Drive C:, but I don't think that may cause the black screen problem that I'm encountering since then.
Here goes my problem: When turning on my laptop, the first thing I can see is the "TOSHIBA" logo and then after it fades it just gives me a black screen. I don't know why it's just black screen, perhaps its system has been corrupted. I've tried using the system recovery for the Nth times, but sadly the ability to run the system recovery from the hard disk partition also FAILED and just gives me a black screen again. When pressing "number 0" it does not direct me to the recovery features of the notebook but instead it only put me on a black screen. Likewise when I use the recovery disc, it also put me on a black screen upon entering in the DVD drive, and so as when I'm trying to reformat my laptop with Windows7.
I can't even access the safe mode options of my notebook. All I can access is the CMOS/BIOS setup features of the notebook when pressing F2.
Please help, I don't know what or where the problem maybe and what could be the possible solution on this. Any help is greatly appreciated.
Thank you,
Selene

selene wrote:
thanks for your input wkitty.. I have the same problem with this guy who post this > http://laptopforums.toshiba.com/t5/Video-Display/Blank-screen-after-BIOS/td-p/79923
I dont know how can i recover the the HD partition with vista installed.. do this mean I really have to send my laptop to Toshiba service center? It will cost a lot of money, my laptop's warranty already expired.
while i understand that the outlooking symptoms may appear the same, you report that you compressed your C drive but the poster in the linked thread does not... sadly, the underlying problem may or may not be the same even though the surface symtoms appear to be so...
unfortunately, i don't know what to recommend and i feel that i must leave further answers to other support members who have better knowledge than i :?
in my own case, i've finally determined that i must purchase the reload disks from toshiba and hope that they are able to restore my machine to the original factory condition... in you case, i can't say that this is the way to go or not... it really sounds like something either BIOS or OS oriented... since the BIOS reset didn't take care of the problem, it may be something deeper (ie: video broked) or something else...
have you tried booting a *nix live CD like ubuntu? the idea here is that if a live CD of another OS boots, then there may be something wrong with your HD...
along those lines, have you tried running memtest86+ and/or a HD testing util for the drive in your unit? it is possible that memory has gone uuck or the HD may have a section of bad sectors...
=================================================================================================================
I'm a user, just like you but i'm here on a volunteer basis without compensation from toshiba or anyone else... my crystal ball is in the repair shop and i cannot look over your shoulder to see what you are doing. the more specific you are, the better the answers can be

Product support for Portege M800

Hi all,
Recently my girlfriend gave me her TOSHIBA M800 laptop. Enlighten me pls as to why I cannot find the model M800 in Toshiba's product support tab?
The models I see there are all 805-XXXXXX.
Is 800 supposed to mean 800 series and that in fact the laptop I am having now is one of those 805-XXXXXX?
I tried to see if any of those M805-XXXXXXX match the model number I see on my laptop but none of it matches. Mine is PPM81L.
I am just trying to find out if my laptop comes with bluetooth.
Appreciate your help on this.

Thanks all!
I found it on the asian page.
I tried to find the manual but cannot locate it. Any kind-hearted soul can teach me how to on the bluetooth?
I read the specifications of my M800 and it states that my laptop does have bluetooth but I have no idea how to turn it on. I turned on the WIFI but I believe it is not the same, because my mobile cannot detect my lappy via bluetooth.
What I am trying to do now is to use my mobile phone as a modem and connect it to my lappy via bluetooth in order for me to surf the internet.
I am currently using windows 7 ultimate.
Any kind hearted soul knows how to do it and is willing to teach me?
Appreciate any kind of help because I am a computer idiot. Thanks.
Portege m800 Specification :
* Processor: Intel core 2 Duo t5750 (2 GHz)
* Chipset: Intel 965GM express
* Memory: 1024 MB., DDR 2-667
* Screen: 13,3 inch, WXGA (1280x800 points) with truBrite technology
* Video : Intel GMA x3100 (358 MB.)
* HDD: 250 GB SATA
* DVD superMulti
* Interfaces: 3 X USB 2.0, 1 X fireWire (IEEE 1394), 1 X VGA, head sets and microphone, card reader, expressCard slot
* Network: 802.11agn wi-Fi, modem 56K, Ethernet LAN 10/100/1000, *Bluetooth + EDR*
* Built-in 1,3-Mp camera
* Overall sizes: 314 x 229 x 35 mm
* Weight: 1,97 kg
* Operating system : Windows vista home premium
Message was edited by: nitekid11

Portege M800-107: Power Management & HDD Protection Utility questions!

Hi all,
I own a Toshiba Portege M800-107, I have recently installed windows 7 (ultimate edition), which enhanced my laptop capabilities. The only problems I face are:
1) The Power Management utility, where I have install the required drivers from the official page of Toshiba, the problem is that the Value Added package is installed without the power management. For now I over come the problem by using the power options offered by Windows 7.
2) The most important problem is the HDD Protection Utility which every time I try to install the driver from the official site, it stops the installation with the reason that this "hardware is not supported by this computer"
Apart those problems the laptop is working perfectly and faster.
If any one could assist me with my problems I would be very appreciated.

> 1) The Power Management utility, where I have install the required drivers from the official page of Toshiba, the problem is that the Value Added package is installed without the power management. For now I over come the problem by using the power options offered by Windows 7.
There is no special Power Saver tool for Win 7. The Value added package provides some additional options which you can find in Win 7/Vista power management.
Check this HowTo:
http://forums.computers.toshiba-europe.com/forums/ann.jspa?annID=41
> 2) The most important problem is the HDD Protection Utility which every time I try to install the driver from the official site, it stops the installation with the reason that this "hardware is not supported by this computer"
The HDD Protection Utility using the acceleration sensor built in the computer.
The point is that there are different M800 on the market and possibly your M800 does not support the acceleration sensor. This could be the reason why you cannot install this tool.

Portege M800 - Exposed Sensitive Touchkeys does not work

I am owner of the Toshiba Portege M800-105. Everything does its work. After 2 month working on it, my exposed sensitive touchkeys next to the POWER-Button does not work. After I deinstalled the "Vista-Value-Added-Package" everything is working proper. Why? Now my FN-Keys are not working or are diabled. Why?
Before deinstallation the package, the first button next to the power-button had the function to turn off the backlight from the Logo, from the senitive touchkeys an from my touchpad. NOW it turn off the sound!!!! Fairy weired if you aks me. How can I fix my buttons up to factory settings and get FN-Buttons working?
I reinstalled the value added package again, and have the save problem as before: the first two buttons next to the power button does not work!
Unter the Application: Thoshiba Button Support, for the first two buttons there are no Keynames depositd/marked so that I can change there configuration.
FN-Keys works after installation the package, though not the sensitive keys! Please, who can help me?
The Value Added Package has small programs. One of them is the Toshiba Button Support. Whenn I deinstall it everything works. When I install it, nothing works.
Thank you for Help on [email protected]
Message was edited by: Togan_1

Hello guys
The whole thing is really strange. I really dont know what happen on your notebooks. The fact is that those buttons are controlled by software. If I am remembering well it called Button support or Button control and it is part of Value Added Package.
VAP contains several different tools and utilities. When you remove VAP it will be removed the application responsible for FN functionality (Flashcards) and this is the reason why the FN doesnt work anymore.
So, theoretically everything should be OK when you install VAP again. I repeat theoretically. Why you still have this problem I dont know and I dont believe nobody can say for sure. Maybe some registry entries are corrupted now? Who knows?
I presume you dont want to use most radical solution and make clean OS installation again but this can definitely help. With clean preinstalled OS (factory settings) everything will work well again.
At the end I must say that I use Satellite U400 (similar to your Portege) almost 6 months now and all buttons work properly. I still use preinstalled Vista version and I didnt made any changes. It works well.

Portege M800 - System hangs after fingerprint login

I just got my Portege M800 weeks ago and frankly speaking, this model has been giving me much trouble. Earlier it is the heat problem at the palm rest and there is no solution to it.
Now I am facing another issue with the fingerprint login. I am running on WinXP. I set the system to be locked after 5 minutes idle. So normally after 5 minutes idle, the system will require me to scan my fingerprint to unlock the Windows. But there are times that, after scanning my fingerprint and successfully matched, the screen will just be blank (only showing the desktop wallpaper). No desktop icons, no windows task bar and nothing. Press Ctrl+Alt+Del bring up nothing and no response even any key press. I tried to bring the system to hibernate by press the power button once also bring no response.
So I finally have to press and hold the power button to hard-reset the laptop.
Anybody can help or give any clue what was happening? Thanks!

I found the Fingerprint software on the Toshiba European driver page.
At this time you can find a 7.10.1.2 version for Vista 32bit and Win XP
Check this!

Defective screen on Portege M800

I bought a PORTEGE (M800-107) in 2009 and before the expiration of the 3-year-old-warranty (2012), the screen went black permanently .
I sent it to the official TOSHIBA service in Greece (called "IDEAL sa") who fixed it in about a month (and after two tries).
One and a half year later, the screen went black again. Now they ask from me 500 euros for the replacement of the monitor. Of course I'm not going to give all these money.
Portege was the 3rd Toshiba notebook I have used. I chose it because I wanted something powerful and professional. The irony is that the most expensive model went off earlier than the cheaper.
However, that was the LAST ONE from you.
PS: In order to take my notebook back (without fixing), I have to pay 30 euros, for the technicians' check!!!!!!!
Really, do you know anyone who goes to service for fun? Or am I responsible for your model's failure?

Hi
To be honest Im really wondering you have this display problem. Portege and Tecra models are the best Toshiba business line notebooks and since years they are known as high quality products with best hardware.
Anyway, sometimes the best products have problems and make troubles. Similar things happen with all technical products. I know it is pretty pity and angry, especially in the moment when you need your notebook.
Maybe it sounds stupid now but maybe you can buy display on your own and find someone who can exchange it for you. I have done this for my friend few years ago. We bought display on eBay and we have exchanged it alone. Of course on our own risk.
Bye and good luck

How can I recover files created in the guest account?

I set up a guest account for the kids to use, and my wife then used my Mac to type up a word document (for over 3 hours) and saved it at the end of the evening. The next day she returned, and it had gone! I now read that the "Guest account" deletes all files when the computer is switched off (what idiot decided to make this deletion so immediate and so permanent, I am perplexed, why not at least put them in a temporary folder?).
This document must still be there, surely, just "invisible". Please please, how can I get it back without parting with hundreds of pounds for file recovery document, it is just one file from yesterday!
(I switched from PCs to Mac's when we bought a new Vista laptop at work and couldn't find the "file" and "open" commands on a drop-down menu top-left of screen - the Mac-fans at work promised me that Macs were "so intuitive" and "so much better than a PC". They lied. Macs and PCs are both designed by geeky-types who want more and more complex systems, when all I want is a computer that does what I ask without too much clever stuff (like deleting 3 hours of work because my wife happened to be in the wrong account). I have wasted as long trying to find said file....I'm so depressed.

Paul -
I'm sorry you've lost files, but when you set up an account as Guest, there's a message that clearly states "When a guest user logs out, all information and files in the guest account's home folder are deleted". If you want an account where files are retained, you should create an Admin or Standard type.
You will need to use data recovery techniques to see if your file can be recovered. The more that you use your computer, the greater the risk that the file will be overwritten. You can contact a professional data recovery service such as DriveSavers (which will be expensive, but you can judge the value of the file) or try something like Data Rescue. The latter has a demo which you can install to determine if your file can be recovered, and then, on purchase, you can actually recover the file.
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Satellite L300-19U - How can I reinstall Vista without working DVD drive?

Hello
I have a big problem with my notebook Toshiba Satellite L300-19U.
I did installed 1month ago Windows XP on it and now is my DVD-ROM broken, it didn't read DVD just CD's. So I can't use my Vista recovery DVD to reinstall Vista. Did anyone had the same problem?
I heard there is a partition (hiden) where the recovery is on it. How I can find this partition? And if I find her, can I boot directly from the partition to recover Vista? If no,is there a other chance to recover it?
Please help me to reinstall the Vista recovery partition!

Hi!
The hidden partition that you mean is a Windows Vista feature but you cant restore Vista with this partition. The point is that the partition is also deleted because you have installed Windows XP on it.
Restoring Vista without recovery disk is only possible if Vista is still installed on it. Then you can go in the advanced boot menu and select repair my computer. Then you can choose the Toshiba HDD recovery option. This is a feature that restores Vista from the second partition.
But as I said only possible with installed Vista.
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HT4858 My iphone5 was stolen (second time) :( How can I recover my photos and videos on icloud? Last time they did not all come back

My iphone5 was stolen (second time) How can I recover my photos and videos on icloud? Last time they did not all come back. Specifically I need photos I took 1 day before it was stolen.

If they are in photo stream and your computer meets the minimum system requirements (OS X 10.7.2 or higher and iPhoto '11 9.4 or later or Aperture 3.4 or later; or Vista SP2 or later if you have a PC), set up iCloud on your computer and enable photo stream, as explained here: http://www.apple.com/icloud/setup/. You'll get any photo stream photos from the last 30 days.
Camera roll photos are stored in your iCloud backup, and can only be recovered by restoring the entire backup to another iPhone or iPod Touch that is running the same or higher version of iOS as the phone you backed up.

Re: Portege M800: WebCam driver doesn't support internal microphone on 64bit OS

Hi All!
I have the problem that the internal microphone of the webcam (Chicony) is not working in 64 bit systems (Vista or Windows7).
Has someone a fix for that?
Best regards,
Sven

I had what sounds like exactly the same problem and seem to have solved it. You may have tried this already but here's how I got my internal mic working for my Portege M800 on a 64bit OS:
-I went to (http://eu.computers.toshiba-europe.com/innovation/download_drivers_bios.jsp?service=EU)
-I downloaded the latest audio/sound driver and installed it.
-Then I went back to (http://eu.computers.toshiba-europe.com/innovation/download_drivers_bios.jsp?service=EU)
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Hopefully this is of some help to you.
Good luck with it.

How can I recover my old account with a new one?

Hi, my hotmail account it was hacked, I can't have acces to my adobe account anymore.
How can I get acces to my old account with a new Adobe ID?
I'm already subscribed to creative cloud and I can't have acces to my account and upgrade my products.
what can I do?
Thanks

Thanks Romshina
I read the link you send me and thanks, but the thing is that I still can't get into my Adobe Id, because when I try they ask me to reset my password in an email they will send me to my old account and there is the problem, because I don't have acces to that old acount, [email protected]
now this is my new email, because the las one it was hacked and I just can't get back to it.
So I would like to have access to my account and update this new email account, to have acces to my CC account.
Thanks
Date: Fri, 27 Dec 2013 06:51:15 -0800
From: [email protected]
To: <Removed by Moderator>
Subject: Re: How can I recover my old account with a new one? How can I recover my old account with a new one?
    Re: How can I recover my old account with a new one?
    created by Romsinha in Adobe Creative Cloud - View the full discussion
Hi Guillermo Castellanos,
Please refer the knowledge base article: http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sig n-faq.html.
Regards,
Romit Sinha
Please note that the Adobe Forums do not accept email attachments. If you want to embed a screen image in your message please visit the thread in the forum to embed the image at http://forums.adobe.com/message/5959347#5959347
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How can I repair Vista system files with only a Toshiba recovery disc??

I have pretty much come to the conclusion that the reason I can't install Vista service pack 2 is due to some corrupt vista files. I ran the program that checks that system files and it said some are corrupt. There are some things I can't do, like turn on the Windows firewall even from that special adminostrar screen, or if I schedule a check disc scan, when I reschedule it for start up, it doesn't do it at startup. I had a Red Screen about a year ago, and it did a bunch of stuff and at the end, it said you had a major event and contact your administartor. Well, I am the administartor, lol. Anyway, it worked fine and I attribute these problems to that event.
Vista discs come with a repair option. All I have is the Toshiba disc that lets you reinstall the Toshiba and Vendor applications OR reformat the hard drive. I am not going to spend days trying to get my system back to where it is by tracking down everything I have installed especially when its working. Is there a work around? I will buy a Vista Home Premium disc if I have to before refortmatting. I have an x205-S9349 with Vista Home Premium. THANKS!

Satellite X205-S9349
I ran the program that checks that system files and it said some are corrupt.
Sounds like System File Checker.
   How to use the System File Checker tool to troubleshoot missing or corrupted system files on Windows...
To follow up...
   How to analyze the log file entries that the Microsoft Windows Resource Checker (SFC.exe) program ge...
can't install Vista service pack 2
Maybe this helps.
   How to troubleshoot Windows Vista and Windows Server 2008 service pack installation issues
Notice that you can get free support from Microsoft.
   Free Unlimited Support Vista Service Pack 2 sp2
-Jerry

Can i recover lost data from encrypted drive by Bitlocker

Hello Dears. I had encrypted my drive by Bitlocker in windows 7.
few days after my friend did quick format in my encrypted drive.
my 300 gb of data lost. and nothing saved
i remember unlock password.
how can i recover my data ??? i need my data
i tried drive recovering tools (advanced EFS data recovery, easeus . . ,) . but . . . it's encrypted and formatted drive.
can i undo quick format and decrypt ???
sorry my english is not good.
someone help me please.

BitLocker is not the cause of failed to recover files.
Format a drive will clear all data saved on the hard disk. Thus recovery formatted data will be a hard disk based technology but not related to operation system. There is no build-in data recovery feature in Windows operations. So we will needto use third party recovery tool or contact third party data recovery company for current issue.
As recovery missing data service will be expensive, we can also check emails and contact friends to see if that can help get a part of files back especially for photos, documents etc.

Portege M800 - Can't recover Vista

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