Portege R500-10J: Not possible to watch movies - display colors too dark

Hi!
I've recently bought a Portege R500-10J and have a pretty bad problem - I can't watch any movies here (DVD, or *.avi, or any others). Any media can't be seen on the display. Its too dark and some colors are reflected.
I have no problems with any office applications, or internet browsing, colors are great for 12.1 inch display, but using any media applications is nearly impossible.
Changing any settings doesn't help. Colors are extremely poor. I didn't install anything but that came with the notebook first.
Anyone knows - is this a hardware problem (videocard), or software (codecs, drivers, smth else), or it is a normal condition?
Hope it can be fixed. This notebook supposed to be used for watching films while travelling...

To be honest it is not easy to understand your problem. I presume you will use battery power supply while traveling. In this case power saver tool will probably switch to power saver mode. In this case the display brightness will be set to lower level.
You can set it to highest level using FN+F7 key combination. Be also sure the display is in the right direction (90 degrees to your eyes).

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I work on behalf of HP
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Portege R500-10J: Not possible to watch movies - display colors too dark

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