Portege R500 - Ctrl Key not working

Hi Guys
I have two toshiba portege r500 which have never really be used since purchase about 2 years ago.
Today I get one out to start using it and find the ctrl key is not working which I thought was strange.
After a little browsing I could not find a solution so I simply got the other identical laptop out and starting using that only to find the exact some problem.
The laptops are both running XP.
One of which I have reformatted and uninstalled the keyboard driver to see if that would solve the problem but it did not.
Any others. Many have suggested that it may be due to a damaged keyboard cable but I think it would be highly unlikely that they would both break in the same way.
Thanks in advance

Connect an external USB keyboard and check if the button would work.
If the button can be used with external keyboard then the internal keyboard is faulty and needs to be replaced.

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This question was solved.
View Solution.

Hi riggy69,
Sorry for the confusion, I knew those hotkeys wouldn't do the function you were looking for. I wanted to know if those shortcuts worked using the Ctrl key. This way we can see if it that particular function is working or all the ctrl key shortcuts are working. Did any hotkeys do what they were supposed to do? For example, does Ctrl+X cut the selected text or does Ctrl-Esc open the start menu?
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Please click “Accept as Solution ” if you feel my post solved your issue.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
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@maxillo,
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http://en.kioskea.net/forum/affich-28177-control-keys-not-working-on-laptop
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*Exmple o complete entence.
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Make a Service appointment for the keyboard at your local AASP.
Apple - Find Locations
I'm not sure how old it is, but it is covered for 1 full year as long as it didn't take that 19 story dive.

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Apostrophe, delete, semicolon and end keys not working after a suspected virus attack. I found record of the same problem on the net but apparently this guy fixed his problem after he found scroll lock or num lock on.
This is not the case here but there is something going on with numlock - register shows 2 and not 0. change to 0 but when reboot back to 2 again.
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Thanks Xardas,
I have essentially done both - tried Toshiba OEM status found on a small partition of the toshi hard drive - no good - then did a fresh install of Windows 7 - still no good
You know - as cunning as it sounds - i cannot reload the default settings in BIOS as it requires the END key to work so i can Save & Exit - all i can do is Exit Without Save - i sort of feel snookered at the moment.
Toshiba got back to me today and said that i have tried everything they would have (yeah for sure) and to take my machine into a service centre for a hardware check - yeah right on boys!
Check out this guys post below found on Kioskea.net - getting close to a year ago...
ms ml - Nov 10, 2009 12:52am GMT
Hi there, I was hoping that you might be able to help me with the problem that I seem to be having with my Toshiba Satellite Laptop Keyboard too. For a few days now I havent been able to use a few of the keys on my keyboard, including (1) delete (the backspace key is still working though), (2) colon/semicolon, (3) apostrophe/quotation marks and (4) end (the home and PgUp and PgDn keys are still working though). Any suggestions?
Identical to my problem....obviously this guy had the same problem as well...see below - same thread.
yab - Feb 9, 2010 4:47am GMT
hi did you ever figure this out? i have the same exact problem...
However, i was not able to solve my problem the way this guy did - my scroll lock is not activated - it seems to work ok (on and off) i tested it using Excel to move around the cells.
yab ms ml - Feb 9, 2010 7:57am GMT
Nevermind. For me it was scroll lock. My apostrophe, semicolon, and delete keys are alive and working again. I hope you have the same easy fix.
Incidently - never hear from the first guy again - probably ended up being his scroll lock.
all sugestions welcome - sorry my smily face has no eyes -) guess why!

Portege R500 - Ctrl Key not working

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