Portege R600 - Is the DVD drive compatible with double layer disks?

The Australian specs for the *R600 PPR61A* state that the unti contains: *DVD SuperMulti Double Layer (7mm)*
The R600 however does not recognise any blank double layer DVD discs using either Windows burning tools or Toshiba Disc Creator.
Is this a mistake in the specs (being completely misleading), or do I have a driver/configuration problem?
Australian specs are available here: http://203.56.127.51/%2fTOPIC%2fproduct_details%2fproduct%2f20090325%2f Toshiba_PortegeR600_PPR61A-00300R_Specification_Brochure_Mar09.PDF

Hello
Are you really sure that your ODD can recognize double layer DVD’s?
I mean on the specification of the ODD you can find a mark (#) and on the second page you find the following information about this:
#=> +CD/DVD write capability may vary depending on the type/brand of media utilized+
So I think your model is equipped with a non double layer ODD.
But you can check this for example with Nero as Chad suggested.
What does Nero say?
Greets

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LightScribe SuperMulti DVD±R/RW with Double Layer Support is no longer able to read all lightscribe discs(Blank or Containing Data)

Hi,
The product Name of my computer is: HP Pavilion dv6-6093ex Entertainment
Notebook PC support
The number of my computer is : LM610EA#A2N.
Could anyone please at this splendid forum take some of their precious time
out to really reply my questions and solve my problems?
FIRST OF ALL:
My HP Pavilion Laptop is about 3 years old.
My
sister's Dell Inspiron laptop is 3 years old.
My HP laptop is well-cared, as opposed to my sister's Inspiron Dell laptop, which is always thrown in dust without caring at all. Also, its battery is always inserted even when it is fully charged while the laptop is plugged in to the main power supply.
However, my laptop is either used on only battery, or on plugin. Also, it is kept from the dust. But, I really found that the battery of the Dell laptop still lasts about three and half hours, and there is no problem cooling fan is not properly properly.
I only remember one thing differently done on my laptop battery which is I charged it fully, then I stored it without using it for about four months, then when I reused it, I found it got worse over time. I.e. first time of using it after storing,I found
it empty, then I charged it again fully, however, then it lasted about 2 hours, then 1 and half hours, next an hour, now it is only lasting about 20 minutes without performance. If there is high performance, then
the computer shuts down suddenly.
My problem is follows:::
First: Whenever I inserted any Containing Data OR Data CD/DVD-RLightScribe discs, I found that HP optical driver was
unable to read them. When clicking on the optical disc drive 'double-click' while disc was inserted, then I found that disc opened as this way(NOTE: With a CD/DVD player is grayed out)
I was told 'I suspect the culprit might be hardware and lightscribe dive might be
corrupt. Please sent it to service center to check. In addition, this thread could be as a reference:
http://answers.microsoft.com/en-us/windows/forum/windows_vista-hardware/media-in-cddvd-drive-is-not-readable/794fe26a-7e47-45c4-a50b-0af2ed53f75b'
Since no one replied to me at HP forums, although my HP laptop is one of their products, I had to post my problem here to know if my driver is corrupted and needs to be replaced or not.
Blank Or Used(containg data) CD/ DVD ±R/RW lightscirbe is unable to be read by optical drive
When clicking on drive 'duble-click', I found it opens like a USB FlashDrive or With a CD,DVD player, however,
: Bare in mind that 'with CD/DVD Player'
is grayed out)
Not Blank(containing data) CD/ DVD ±R/RW NON -Lightscirbe disc opens normal:
Blank CD/ DVD ±R/RW NON-lightscirbe opens normal(Opens like
a USB FlashDrive or With a CD,DVD)::
My LightScribe System Software version is:
I've tried installed the latest version of lightscribe software, then I run
the diagnostic utility, however, the problem still persists.
My HP CD/DVD DVDآ±R/RW specs are::
Optical Drives
hp CDDVDW TS-L633R
Media Type DVD Writer
Name hp
CDDVDW TS-L633R
Availability Running/Full Power
Capabilities Random
Access, Supports Writing, Supports Removable Media
Read capabilities CD-R,
CD-RW, CD-ROM, DVD-RAM, DVD-ROM, DVD-R, DVD-RW, DVD+R, DVD+RW, DVD-R DL, DVD-RW
DL, DVD+R DL
Write capabilities CD-R, CD-RW, DVD-RAM, DVD-R, DVD-RW, DVD+R,
DVD+RW, DVD-R DL, DVD+R DL
Config Manager Error Code Device is working
properly
Config Manager User Config FALSE
Drive E:
Media Loaded
FALSE
SCSI Bus 0
SCSI Logical Unit 0
SCSI Port 0
SCSI Target Id
1
Status OK
Trying to solve the problem,
I have done these steps in order::
I tried checking with dignostic ulitiy:
I have tried Advanced View , this is the file of output data ofdignostic utlity
LightScribe System Software Settings:
SOFTWARE\LightScribe\MessageDir C:\Program Files (x86)\Common Files\LightScribe\
SOFTWARE\LightScribe\LSPrintDialog C:\Program Files (x86)\Common Files\LightScribe\LSPrintDialog.exe
SOFTWARE\LightScribe\LSPrintingDialog C:\Program Files (x86)\Common Files\LightScribe\LSPrintingDialog.exe
SOFTWARE\LightScribe\LsPrintLauncher C:\Program Files (x86)\Common Files\LightScribe\LSPrintLauncher.dll
SOFTWARE\LightScribe\ResourceDir C:\Program Files (x86)\Common Files\LightScribe\res
SOFTWARE\LightScribe\LSPrintAPI C:\Program Files (x86)\Common Files\LightScribe\LSPrintAPI.dll
SOFTWARE\LightScribe\Update\UpdateShellCommand http://www.lightscribe.com/go/downloads/windows
SOFTWARE\LightScribe\Update\PreviousVersion 1.18.20.1
SOFTWARE\LightScribe\Update\CurrentVersion 1.18.27.10
SOFTWARE\LightScribe\Update\TrailingVersion
SYSTEM\CurrentControlSet\Services\LightScribeService\Type 16
SYSTEM\CurrentControlSet\Services\LightScribeService\Start 2
SYSTEM\CurrentControlSet\Services\LightScribeService\ErrorControl 0
SYSTEM\CurrentControlSet\Services\LightScribeService\
SYSTEM\CurrentControlSet\Services\LightScribeService\DisplayName LightScribeService Direct Disc Labeling Service
SYSTEM\CurrentControlSet\Services\LightScribeService\ObjectName LocalSystem
SYSTEM\CurrentControlSet\Services\LightScribeService\Description Used by the LightScribe software components to support 3rd party disc labeling applications using the LightScribe COM Application Programming Interface (LSCAPI). This service needs to run for LightScribe direct disc labeling to work.
SYSTEM\CurrentControlSet\Services\Eventlog\Application\LightScribeService\
SYSTEM\CurrentControlSet\Services\Eventlog\Application\LightScribeService\
SYSTEM\CurrentControlSet\Services\Eventlog\Application\LightScribeService\TypesSupported 7
SYSTEM\CurrentControlSet\Services\Cdrom\Enum\0 IDE\CdRomhp_CDDVDW_TS-L633R______________________0300____\4&334f7860&0&0.1.0
SYSTEM\CurrentControlSet\Services\Cdrom\Enum\Count 2
SYSTEM\CurrentControlSet\Services\Cdrom\Enum\NextInstance 2
SYSTEM\CurrentControlSet\Services\Cdrom\Enum\1 SCSI\CdRom&Ven_ELBY&Prod_CLONEDRIVE&Rev_1.4\1&2afd7d61&0&000000
SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\allocatecdroms 0
SYSTEM\CurrentControlSet\Services\CDRom\autorun 1
SOFTWARE\INTEL\Intel Application Accelerator Not detected
Drives and Media:
Drive 0 : hp CDDVDW TS-L633R 0300 219 (E:), Media Imaging Parameter : 114
I tried running the below command line to fix potential disk issue 'Chkdsk/r /f'
I cleaned the drive, discs, and so on.
I have uninstalled the all third-party data recording software.
I have uninstalled the Cyber DVD suite, lightscribe system software
which came pre-installed with my HP pavilion Notebook.
I have recovered my system from the HP Factory Recovery discs.
I have tried opening all those LightScibe discs not opening on my HP optical drive, on a Dell optical drive, and all of them were opened well, although Dell optical drive did not have a lightscribe feature at all., nor third party disc recording software.
However, the problem is still with opening the discs LIGHT-SCRIBE.
Thus, my questions are:
How to determine if the drive is corrupted and needs to be replaced with another one.
I think there something needed to be done on the BIOS Of my HP laptop[[[A similar problems happened on my Desktop computer's optical drive which is as follows (ALL discs are opened as empty by Optical Drive of My Desktop Computer) ---while
my optical drive of my desktop was connected to the
primary slave IDE, and the HDD was connected to the primary master IDE, the optical drive and hard disk are functioning well. However, I remember that while burning an image with Nero essential V: 5, something went wrong, and
then the Optical Drive of My Desktop Computer (HL-DT-ST DVD-RAM GH22NP20) became NOTrecognised/Installed on
BIOS, although it was still shown on the device manager as a recognised device. Also, it was listed on my computer, however, when entering a disc(blank or with data) into the drive, I found it was not recognised, and it opened empty(no files
at it), although it contains data. Thus, I decided to boot to BIOS, and clicked on 'Autodetection for IDE', then I found that only HDD was still shown as installed on BIOS. However, the optical drive was not. Th I tried clicking on it on BIOS and then
clicking on 'enter' to try to let the device be re-recognized. However, that
made no difference. I had to take part my computer ,and then reconnected the optical drive onto thesecondary slave IDE , and let HDD connected to the same
primary master IDE. Then, I found that the problem solved and all discs were read normally. Aslo, optical drive became installed on BIOS.
What is meant with with double Layer Support.
How much does it cost?
A man should convert his anger and sadness into strength to continue living in this life.

Did you try unsinatalling LightScribe application then checking the status ?
This is probably related to the faulty hardware or the application ( LightScribe
Arnav Sharma | http://arnavsharma.net/ Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading
the thread.
Could you please really concentrate with me, and really reply to me to finish this problem pending.
If you had had a look again at my first post, you would have seen that I said that I have done some things, among of which is: I have uninstalled the Cyber DVD suite, lightscribe system software
which came pre-installed with my HP pavilion Notebook.
Yes, you're right the two threads below are concerned about one issue.
https://social.technet.microsoft.com/Forums/en-US/w7itpromedia/thread/5c1aa5e8-9728-492b-a5c3-387f29ee4b6e/#d6f63628-29a3-4adf-b33f-03b33c138910
https://social.technet.microsoft.com/Forums/windows/en-US/683997ff-1004-4579-b69d-5e982746c917/lightscribe-supermulti-dvdrrw-with-double-layer-support-is-no-longer-able-to-read-all-lightscribe?forum=w7itpromedia
However, this thread contains more precise details and screen shots about the problem. I was not able to understand whether all lightscribs were not unable to be read or not. However, I now recognized that, and I recognized that only all LightScribe(empty
or used) discs are unable to be read. furthermore, that other thread got far too longer to be followed.
Moreover, I would like you to take some time out to answer my problem about Lighstscribe discs since I am going to purchase 'A battery, Cooling Fan' From the HP agent in Yemen, which is far away from me about 1000 Km. Thus, If my optical disc drive was corrupted
as well, then I would be requesting the 'optical disc drive' as well from the HP along with 'Battery, Cooling Fan' .
A man should convert his anger and sadness into strength to continue living in this life.

The DVD drive fails to read some disks

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This MacBook Pro is not an over-used drive. 20 to 30 disks over its lifetime.
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The combo drive can read double-layer DVD?

I own an iBook G4 (Late 2004) with a combo drive. Can I use the combo drive to install Leopard? I have know the install discs of Leopard is double-layer DVD.
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IS THE DVD BURNER DH 16ABLH double layer compatible

I want toknow if the DVD that is on my computer is double layer compatible reading and burning?
This question was solved.
View Solution.

Hi,
It should be, but to check, you can view all the media capabilities of your optical drive using the free application on the following link.
http://www.vso-software.fr/products/inspector/inspector.php
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Microsoft MVP - Windows Experience

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How to make the CD/DVD drive compatible on Satellite 5000-204

Hi all,
I see a thread on replacing CD/DVD drive on this notebook, but it was closed, so i write this post.
The most of recent unit is "cable select" type and will not be recognized from many Toshiba notebook.
To solve that you must search a drive for which you can found a firmware update that change it to be "reverse cable select" type, as Nec or Optiarc
If you buy a drive that can't be recognize (like me) read below.
I succesfully replaced the DVD-ROM/CD-RW unit with a Pioneer DVR-KD08 DVD writer.
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Obviously on the circuit board the pins are the second and third from the right.
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Hi buddy
First of all thank you for participation in the forum its always nice to have users who shares the own experience and knowledge.
Thanks you also for this info how to make the CD/DVD drive compatible.
But to be honest Im a little bit skeptical because there is a chance that the drive could be damage during this procedure.
So everyone could do this but only at the own risk!!!
Usually the compatible drives can be found in the user manual and it would be useful taking a look into the user manual before buying an NOT compatible drive ;)
Cheers mate

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Hi, we have the same problem, just follow these steps:
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Thanks sir NovJoe for the reply.
Just received the solution from another forum where I posted the same problem.
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Then about two weeks ago, I came home to a turned off iMac. I thought the power had gone out in my apartment, but the clocks were all right, and to my surprise the iMac would not turned on. Because I am not under warranty I searched online and found an extended exchange program for my emc model. (http://www.apple.com/support/imac/powersupply/repairextension/) I made an appt at the apple store and they replaced the power supply.
I got the machine back two nights ago and my bluetooth hardware wasn't recognized. And I now had a new "ink" system preference panel in the hardware section which aparently is some sort of handwriting recognition tablet. It ticked me off, but I just wanted to use my computer.
Well today I came home from work and my computer was acting funny. Everywhere I clicked brought up dashboard. This had never happened before and I had no choice but to force a shutdown. Powered it back up and poof, there goes my airport card. No hardware recognized. Now I have a 25 ft cable running the floor of my apartment. This was cause enough to call apple. I was told to make another apointment to bring the computer in. The guy made it sound like it was no big deal to lug a 30 lb bulky computer 40 miles and through a crowded mall. He also made no promises that the repairs would be covered under the exchange program.
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Thank you for listening to my gripes. I really don't think I'll make the mistake of buying the first issue of a model.
iBook G4 900mghz, iMac G5 20" 2.0 ghz Mac OS X (10.4.8)

OK, first thing -to restore your bluetooth, shut down, unplug for a few minutes and then reboot. Thay usually brings the BT back. You should also repair permissions. Reset your SMU nd your PRAM as well.
Try those four things and please post back,
Miriam

Windows dvd maker does not recognize the dvd drive in this computer

I have windows 7 release candidate on my old desktop and this newish notebook. Windows DVD maker works fine on the desktop but on this Lenovo 3000 N200 it will not recognize the built in dvd drive. I have checked with Device Manager and the software is up to date and the device is working normally. I can make DVD movies using a free program called DVD Flick. DVD Flick recognizes the DVD burner, so why won't Windows DVD Maker work??

Hi Ppprrrggg,
The following information was copied from Troubleshoot problems with creating a DVD-Video using Windows DVD Maker
My DVD failed to burn. What can I do?
Try one or more of the following:
Verify that the DVD burner is connected properly to your computer and powered on, and that any necessary software drivers for the DVD burner are installed. You can check your hardware settings in the Device Manager by doing the following:
1.
Click Start, and then click Control Panel.
2.
Click Hardware and Sound.
3.
Click Device Manager.
Make sure that the videos you're trying to burn are not corrupted. To see whether the videos you want to burn are corrupted, try playing or viewing them using Windows Media Player. If the files don't play using the Player, Windows DVD Maker cannot burn them.
Choose a slower burning speed for your DVD burner by doing the following:
1.
Return to the Add pictures and video to the DVD page, and then click Options.
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In the DVD burner speed box, select Medium or Slow.
Does it work?
Thanks .
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Hi,
When you click DVD Maker-what exactly happens?Or what kind of error is?
when i click dvd
when I click dvd burner I select videos 2 burn.....videos I can watch on windows media player. After selecting the slowest burn speed I click on ''burn'' just like I do on my 7 year old desktop (which will then burn a dvd movie). But on this notebook I get a little window......''windows dvd maker''. It reads ''dvd burner not found. A dvd burner was not found. Make sure a dvd burner is connected and installed then try again.'' How useless is that???!!! I find it hard to believe this problem cannot be solved. Also I don't believe I can make the problem any clearer!!! Windows has no problem finding the dvd drive if I want to burn a data dvd so how come I can't burn a dvd movie using windows??? please help!!!!!

HT5628 After running bootcamp, DVD drive is detected by Windows 8. But after installing drivers, no longer can detect. Device Manager shows that DVD drive is unplugged! Drivers in Bootcamp "removed" the DVD drive!

After running bootcamp, DVD drive is detected by Windows 8. But after installing drivers, no longer can detect. Device Manager shows that DVD drive is unplugged! Drivers in Bootcamp “removed” the DVD drive. I think there is an issue because I reinstalled Windows 8. If I don't install driver, then I have reduced functionality (no Apple keyboard, no sound etc), but once I install driver, I lose my DVD drive.

Hi, guys, I have had the exact same problem since the summer of 2010. Here's what I was able to find out.
Deleting upper/lower filters, running all those Fix Ya programs and other Microsoft crap is useless. This problem is most certainly has nothing to do with registry of any software on your computer. I took my HP 9620us to a couple of repair places and, they tried a lot of things and it appears that the root of this problem is a faulty motherboard connection. Of course, it costs about 400 bucks to fix it so I'm not sure I want to pay this kind of money.
Anyway, if somebody was able to fix it PLEASE post here to let us know. Again I am 99 per cent sure it's some piece of hardware in the motherboard.

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