Ports 1,2,3 will not dial out port 0 fine

Dear community,
I could use a little direction..
I have a 2821 "COMHS00ARB" SN: FTX1302A1UP 
It has a VIC2-4FXO on port zero I have an analog phone line that functions perfectly, on ports 1,2,3 I get dial tone and they will receive calls but will not dial out. 
other interesting observations: 
1: If I connect a laptop to GE 0/1 I get not LAN Lights port GE 0/0 is fine and is the uplink
2: the Gig E port on the NME port I can not get LAN lights if I plug cable in from laptop
3: Aux on front of chassis same no lights on LAN
My first thought is to replace the VIC2-4FXO card to see if its faulty
My second thought is that maybe the 2821 has taken a hit from lightening.. however all internal phones seam to be fully functional, although when I select the line on the corresponding LCD hard button I do not get the hard button to light, even on the working line? 
Any directions would be greatly appreciated, 
Also if I replace card do I need to worry about firmware versions? 

Hello,
It seems that the number you are trying to dial is not correct or the dialplan does not recognize it.
HTH,
Alex
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