POs stuck in an in-process status

This is from the California Highway Patrol in Sacramento. I’m the sys admin for our E-Business Suite 11.5.0 (somewhat stuck) in Oracle 8. Our PO department has some POs stuck in an “in process” status and we’d like to clear these 13 or so purchase orders.
I have an accounting type Discoverer user who’s also fairly deft in SqlPlus. Via Discoverer, he can retrieve the tables in question - both through sql or the application forms themselves - but needs to know what can be done to move them along (or backwards through) the process.
He thinks the PO's are caught in the workflow process; or more specifically, the PO Approval Process. When it got to the “Can Owner Approve?” the answer would have been No. He believes the process is now looking for the next approver in the approval hierarchy. We don't know if we have an approval hierarchy.

Hi,
You will need to have a valid Metalink account to access these documents.
Note: 603232.1 - How to Diagnose Purchasing Document Approval Routing
https://metalink2.oracle.com/metalink/plsql/ml2_documents.showDocument?p_database_id=NOT&p_id=603232.1
Note: 884391.1 - Possible Causes Why Purchase Order And Requisitions Approval Get Stuck In Deferred Status
https://metalink2.oracle.com/metalink/plsql/ml2_documents.showDocument?p_database_id=NOT&p_id=884391.1
Regards,
Hussein

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Please post the details of the application release, database version and OS.
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All Purchase Orders or Requisitions Getting Stuck in Pre-Approved or In Process Status - Troubleshooting Checklist [ID 1104843.1]
Troubleshooting for Requisitions / Purchase Orders in Process or Pre-Approved Status [ID 225017.1]
Troubleshooting Issues in Purchasing Document Approval Processing [ID 1319686.1]
A Guide To Understanding The Requisition Change Order Workflow Process [ID 472487.1]
How To Diagnose Purchase Order And Requisition Workflows in Deferred Status? [ID 884391.1]
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