Possibilities of troubleshooting

Question

Hi friends,
<li> soon after uploading a new rpd inorder to open it in the online mode in obiee 11.1.1.3.0 through EM, we will be pressing 'Restart to apply recent changes' button inorder to 'Restart' the system services.
<li> But we will not to be sure that it restarts successfully to 100%, may be it will return error like 60% successful and 40% error.
<li> If error means, it will show to view log files that where error occured, but if we see that errror messages means we couldnt able to understand what the error it is throwing(as a beginner in 11g).
<li> But in obiee 10g, and all there is no this kind of problem in restarting the services, as it is easy for the beginner.
<li> If it returned error while restarting in 11g means, what are all the reason's behind its failure in 11g.
<li> If the error is returned means, what are all the steps i need to follow inorder to troublshoot it and make it to start successfully to 100%.
Any clear explanation about the failure and also how to trouble shoot the problem.
Thanks
Regards,
Mini

Answer 1

Hi,
i dont know now, the scheduler is up and presentation services is down and this is what the error it showed
C:\>C:\NEW8\instances\instance4\bin\opmnctl status
Processes in Instance: instance4
---------------------------------+--------------------+---------+---------
ias-component                    | process-type       |     pid | status
---------------------------------+--------------------+---------+---------
coreapplication_obiccs1          | OracleBIClusterCo~ |     320 | Alive
coreapplication_obisch1          | OracleBIScheduler~ |    3360 | Alive
coreapplication_obijh1           | OracleBIJavaHostC~ |    2184 | Alive
coreapplication_obips1           | OracleBIPresentat~ |     N/A | Down
coreapplication_obis1            | OracleBIServerCom~ |    4448 | Alive
C:\>C:\NEW8\instances\instance4\bin\opmnctl startall
opmnctl startall: starting opmn and all managed processes...
================================================================================
opmn id=4iapps-biserver:9502
    0 of 1 processes started.
ias-instance id=instance4
++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
ias-component/process-type/process-set:
    coreapplication_obips1/OracleBIPresentationServicesComponent/coreapplication
_obips1/
Error
--> Process (index=1,uid=1157828506,pid=2112)
    failed to start a managed process after the maximum retry limit
    Log:
    nonewhat is the problem with the presentation server, as it didnt start.
Regards,
Mini