Possible (1) cause why iTunes doesn't work on some windows systems

I'm currently working on a notebook computer for a friend. The problem? iTunes does not launch.
Selecting the iTunes icon does nothing.
Loaded iTunes onto (2) of my computers. A desktop and a notebook. Both worked well.
Attempted to launch the Quicktime icon on her system. Just as with the iTunes - nothing.
So, I re-read the Minimal System Requirements. iTunes requires 256mb of memory. And on her notebook - only has 240mb.
My memory (DDR2) won't work on her older system. But I suspect this may be (at least) one reason why iTunes does not launch.
  Windows XP  

Hello Lorenzo 1972,
It sounds like you are unable to open iTunes even after a fresh install with the error that it cannot find the iTunes.exe file. That path, c:\program files (x86)\itunes\itunes.exe leads to the 32 bit program folder for iTunes. If you are using a shortcut you had on the desktop pre install, try going to C:\program files\itunes\ and finding the iTunes.exe file there.
If not it sounds like iTunes may be installing a damaged copy of the 32 bit version of the application, so I would recommend the following article to help you get any old installation files out so you can install the 64 bit version fresh:
Issues installing iTunes or QuickTime for Windows
http://support.apple.com/kb/ht1926
Thank you for using Apple Support Communities.
All the best,
Sterling

Similar Messages

  • "itunes has detected a problem with your audio configuration"  Now  Itunes doesn't work on my windows 7 machine.  What to do?

    I have a Windows 7 system.  ITunes used to work fine.  Recently I am getting a message:
    "ITunes has detected a problem with your audio configuation.  Audio/Video playback may not operate properly."
    I have reloaded and repaired ITunes.  I have uninstalled and reinstalled Quicktime.  Nothing works.
    Itunes doesn't work any more on my machine.  Anybody?

    Hey there bogusss,
    I would recommend the troubleshooting steps from this article named:
    iTunes for Windows: iTunes cannot run because it detects an issue with QuickTime
    http://support.apple.com/kb/ts1371
    If this issue occurs with iTunes 7.0.2 - 7.6, customers may instead see this error message:
    "iTunes cannot run because it has detected a problem with your audio configuration"
    If this occurs with iTunes 7.0 or 7.0.1, customers may instead see a -200 error when opening iTunes 7.
    Resolution
    QuickTime may need to be reinstalled. Follow the steps below to uninstall QuickTime and then download and install QuickTime using the QuickTime standalone Installer.
    On the Start menu, click Control Panel.
    Follow the steps appropriate for your Windows operating system below.
    Windows XP and Windows 2000: Open the Add or Remove Programs control panel and selectQuickTime in the list of currently installed programs.
    Windows Vista and Windows 7: Click Uninstall a program (or if using Windows Vista's Classic View of the Control Panel, click Programs and Features) and select QuickTime in the list of currently installed programs.
    Click the Remove button (or Uninstall for Windows Vista and Windows 7) and follow the prompts to remove QuickTime from your computer.
    Download QuickTime. Note: There are two options for downloading QuickTime, be sure to select the option that does not include iTunes.
    During the download:
    If you choose to run the installer, proceed to the next step.
    If you choose to save the download, double click the QuickTimeInstaller file, then proceed to next step.
    Follow the on-screen instructions to install QuickTime.
    Reopen iTunes.
    Thank you for using Apple Support Communities.
    Cheers,
    Sterling

  • Itunes doesn't work with my windows millennium...what can i do ?

    I have a old version of windows millennium, and i try to install itunes, but it doesn't work. I need it to add songs on my brand new ipod. So, what can i do? I need a version of itunes who can work on my windows millenium. Please help me!

    The link refers to an updater for iPod software, not iTunes. At the point in time that that software was current, there was no iTunes for Windows; iPods used MusicMatch. Leaving aside the fact that that software probably isn't available anymore, current iPods require a (relatively) current version if iTunes.
    Check out this link to see if there are any music managers that will work.
    http://en.wikipedia.org/wiki/Comparisonof_iPodManagers
    Given the age of your system software, I suspect you may be out of luck.

  • Why jstl doesn't work in some browser?

    I am writing a wml page:
    but,
    <fmt:formatDate value="${now}" pattern="yyyy-MM-dd"/>doesn't now work in some browser, for example: m3gate simulator and my handset...(I get 2006-9-27 00:00:00.000,but <c: forEach> still works)
    but it works on opera simulator(I get 2006-9-27)
    I thought the jstl shuld be the server-side behavior .
    I am confused.
    Thank you and sorry for my poor English.

    The JSP pages that are generated by the IDE are in XML format. You cannot mix JSP and XML syntax in a page. To learn the XML equivalents of JSP syntax, see: http://java.sun.com/products/jsp/syntax/1.2/card12.pdf
    For information about JavaServer Faces EL
    see
    http://www.onjava.com/pub/a/onjava/2004/06/09/jsf.html (Mixing JSF and Non-JSF Tag Libraries)
    http://developers.sun.com/prodtech/javatools/jscreator/reference/docs/help/jsp-jsfel/jsf_expression_language_intro.html
    http://java.sun.com/developer/technicalArticles/J2EE/jsf_12/ (Changes to come)

  • Why Itunes doesn't work in Windows  7  64bit

    can anyone tell how to download it Itunes 11

    dyou have all win patches installed?
    I have Win7 (legally) for 2 month now, and I had also some probs... but I used to have IT 8.2, and had problems updating to 9.0.
    Try to get IT 8.2 Setup anywhere, install it, and then update to 9.0... that helped for me :-D

  • ITunes doesn't work after reinstallation following system restore

    My Toshiba Satellite P100 uses Windows XP SP2. I don't think my hardware is a real issue in this instance, but I can post it if others think it's pertinent.
    I installed iTunes a couple weeks ago and things seemed to work pretty well. I began having issues with my computer freezing up (always when I was away from the computer, so I don't know why) and my fingerprint reader stopped working with Firefox, so I decided to try a System Restore. I set it to restore to December 10th, and both issues seem to have been resolved. However, since December 10th was before iTunes was installed, I had to reinstall iTunes. The installation seemed to work fine, but when I clicked finish with the box to launch iTunes afterwards checked, iTunes did not launch. I thought little of it, and just double-clicked the iTunes icon on my desktop. I got an error message like the following:
    "iTunes has encountered a problem and needs to close. We are sorry for the inconvenience.
    If you were in the middle of something, the information you were working on might be lost.
    Please tell Microsoft about this problem
    We have created an error report that you can send to us. We will treat this report as confidential and anonymous.
    To see what data this error report contains, click here."
    I clicked on the link, but the information it provided was over my head. If anyone thinks it could be helpful in fixing this, let me know and I'll post it.
    And then there are two buttons, "Send Error Report" and "Don't Send".
    I've seen this kind of error message before when a program gets overloaded or something and has to shut down, but this pops up every time I try to open iTunes (either from the Program Files menu or from the Desktop) and I never even see the iTunes window before the error forces it to shut down. I have tried both rebooting my computer and reinstalling iTunes, but I am still having the same problem. I don't want to have to revert to my old system settings now that my machine is running better, so any advice on an alternative would be greatly appreciated.

    I AM HAVING THE EXACT SAME PROBLEM!!! It happened when I upgraded to the newest version of itunes. I did a system restore to a date when everything was working fine and my itunes still did not work. I have tried to go back to an older version and do uninstall/install but the same thing keeps happening. If you figure it out let me know and I will do the same. Also, my quicktime seems to not be working normally.
    My Toshiba Satellite P100 uses Windows XP SP2. I
    don't think my hardware is a real issue in this
    instance, but I can post it if others think it's
    pertinent.
    I installed iTunes a couple weeks ago and things
    seemed to work pretty well. I began having issues
    with my computer freezing up (always when I was away
    from the computer, so I don't know why) and my
    fingerprint reader stopped working with Firefox, so I
    decided to try a System Restore. I set it to restore
    to December 10th, and both issues seem to have been
    resolved. However, since December 10th was before
    iTunes was installed, I had to reinstall iTunes. The
    installation seemed to work fine, but when I clicked
    finish with the box to launch iTunes afterwards
    checked, iTunes did not launch. I thought little of
    it, and just double-clicked the iTunes icon on my
    desktop. I got an error message like the following:
    "iTunes has encountered a problem and needs to close.
    We are sorry for the inconvenience.
    f you were in the middle of something, the
    information you were working on might be lost.
    Please tell Microsoft about this problem
    We have created an error report that you can send to
    us. We will treat this report as confidential and
    anonymous.
    To see what data this error report contains, click
    here."
    I clicked on the link, but the information it
    provided was over my head. If anyone thinks it could
    be helpful in fixing this, let me know and I'll post
    it.
    And then there are two buttons, "Send Error Report"
    and "Don't Send".
    I've seen this kind of error message before when a
    program gets overloaded or something and has to shut
    down, but this pops up every time I try to open
    iTunes (either from the Program Files menu or from
    the Desktop) and I never even see the iTunes window
    before the error forces it to shut down. I have tried
    both rebooting my computer and reinstalling iTunes,
    but I am still having the same problem. I don't want
    to have to revert to my old system settings now that
    my machine is running better, so any advice on an
    alternative would be greatly appreciated.
    Dell Dimension 3000   Windows XP  
    Dell Dimension 3000   Windows XP  

  • ITunes Store access causes "iTunes has Stopped working...Windows is check..

    When accessing iTunes Store from iTunes, which has worked well for several years, it stops half-way through progress bar and then I get the "iTunes has Stopped working...Windows is checking..."..then " A problem caused the program to stop working correctly. Windows will close the program and notify you..."
    Probably not a related problem, but also, when synching with an iPhone that I recently reset, copying just 188 tracks in selected playlists to transfer to the iPhone, the copying stops and hangs after just a few tracks, so this is unsuccessful too.
    Another iPhone worked a synch but fewer tracks to download!
    I've uninstalled and re-installed iTunes 9.2 etc - doesn't fix problem. Any help please?

    Wow, that is crazy .... but it worked! Thanks for taking the time to post that up as I would never have even dreamed of thinking that the display drivers would stop iTunes working... that *****.
    For any one else - this was Windows Vista on a Dell inspiron, went to Start menu-> Settings-> Control Panel-> Device Manager -> Display Adaptors -> right click on ATI Radeon (in my case) and then "Update driver software" and let windows search the web

  • Updated my iPhone 4s to 6.0.1 and iTunes on my mac to 7.0 now itunes doesn't work

    Updated my iPhone 4s to 6.0.1 and iTunes on my iMac to 7.0 now iTunes doesn't work. My iMac and iPhone will not sync. It just says waiting to start sync, step 1 of 6 for hours.
    Any ideas?

    Do not take it to a third party repair shop - downgrading causes problems and voids your warranty.
    I had to unlock it so that i could really use it as a phone.
    And that is the root of the problem. Unless you had your carrier unlock it, it was hacked and cannot be legitimately activated. Even if you don't care about warranty or problems, downgrading simply will not help an activation issue.

  • ITunes funktioniert nicht mehr / iTunes doesn't work any longer

    Hallo liebe Community,
    ich habe seit gestern ein sehr ärgerliches Problem mit iTunes.
    Seit gestern kann ich zwar iTunes noch öffnen, jedoch kommt bei jeglichem Versuch eine Verbindung mit dem iTunes Store herzustellen (sei es über iTunes Match oder Store oder meinen Account) die Windows 8.1 Fehlermeldung "iTunes funktioniert nicht mehr". Jegliche Versuche danach noch was zu machen schlagen fehl da sich das Programm dann automatisch schließt.
    Was habe ich bis jetzt getan:
    - einfache Neuinstallation
    - komplette Neuinstallation (mit jeglicher Apple Software die auf meinem Pc war/ist)
    - Bereinigung und Überprüfung des Pc's
    - 1 Tag warten
    - an und abmelden vom iTunes Store (war nur möglich bevor das Problem aufgetreten ist)
    Nichts hat geholfen. Und jetzt habe ich einen Pc ohne Musik und allem anderen, weil alles in meiner iCloud ist. Kennt wer das Problem und kann mir zufällig helfen? Sämtliche Beiträge in den Apple Foren sowie in den Foren, die man durch Google findet, helfen nichts...und ja, ich habe die vorgeschlagenen Sachen ausprobiert.
    daer community,
    since yesterday it's still possible to open iTunes but at any try to get a connection to the iTunes Store (no metter if i try it through iTunes Match or Store or my iTunes Account) i'll get the Windows 8.1 error massage "iTunes doesn't work any longer". Any tries to do something after the error massage are useless because iTunes get closed by hisself.
    What i've already done:
    - simple reinstallation
    - complete reinstallation (reinstalled all Apple softwares i've got at my pc)
    - cleaned and checked my pc
    - waited 1 day
    - logged out and in at the iTunes Store (this was just possible before the problem appeard)
    Nothing helped. And now i've got a pc without music and everything that i get from iTunes because all is in my iCloud. Does anyone know this problem and could help me solving it? All posts in the Apple forums and the forums you'll find with the google search are useless...and yes, i tried them all.
    Vielen Dank,
    Thanks,
    Dominik

    https://discussions.apple.com/thread/5457433?start=0&tstart=0
    This solved my problem after even the Apple Support couldn't help me!

  • This iTunes doesn't work at all! Help.

    Hi. Why can't I download/buy Mp3's?
    I have newest iTunes 10. But when I go to "download" sections then still I can see "To download the item you just requested, you need to have iTunes" what is wrong.
    I have newest version. I try to buy Mp3's from 2 comptuers, from different internet browser but still nothing! Why this iTunes doesn't work?
    I am from Poland.

    Connect to the Computer you Usually Sync with and Follow the Steps Here...
    Recovery Mode
    http://support.apple.com/kb/HT1808

  • TS1717 Ever since I downloaded and installed iTunes64Setup.exe  v. 6.0.1, it crashes on my Windows 7 system, with the useless message, "iTunes has stopped working.  A problem caused the program to stop working correctly.  Windows will close the program an

    iTunes64Setup.exe, even after multiple times of uninstalling and reinstalling with even a fresh download crashes with the message:
    "iTunes has stopped working.  A problem [unspecified] caused the program to stop working correctly.  Windows will close the program and notify you IF a solution is available."  I cannot get out of this loop and it renders my iPad HD useless.  I tried calling the Apple Store but was referred by an automated system to this web site.  I tried looking up the problem in the FAQ but it didn't help.
    merylew

    Hi there Nok Saensanoh,
    I would recommend taking a look at the troubleshooting steps found in the article below.
    iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
    http://support.apple.com/kb/ts1717
    -Griff W.

  • "iTunes has stopped working.  A problem caused the program to stop working correctly.   Windows will close the program and notify you if a solution is available."

    Whenever I connect to the iTunes store i receive an error message "iTunes has stopped working.  A problem caused the program to stop working correctly.   Windows will close the program and notify you if a solution is available."    This causes iTunes to close.  I am using iTunes version 10.5.0.142 on a Windows Vista (64) PC.  I have reinstalled iTunes selecting the "repair" option and also uninstalled and reinstalled iTunes.  Any help will be deeply appreciated.  Thank you.  Below is the result of the diagnositc.
    Microsoft Windows 7 x64 Home Premium Edition Service Pack 1 (Build 7601)
    HP-Pavilion BN474AV-ABA HPE-150t
    iTunes 10.5.0.142
    QuickTime not available
    FairPlay 1.13.35
    Apple Application Support 2.1.5
    iPod Updater Library 10.0d2
    CD Driver 2.2.0.1
    CD Driver DLL 2.1.1.1
    Apple Mobile Device 4.0.0.96
    Apple Mobile Device Driver 1.57.0.0
    Bonjour 3.0.0.10 (333.10)
    Gracenote SDK 1.9.3.494
    Gracenote MusicID 1.9.3.106
    Gracenote Submit 1.9.3.136
    Gracenote DSP 1.9.3.44
    iTunes Serial Number 002FAD94098CD0E0
    Current user is not an administrator.
    The current local date and time is 2011-11-13 22:08:54.
    iTunes is not running in safe mode.
    WebKit accelerated compositing is enabled.
    HDCP is not supported.
    Core Media is supported.
    Video Display Information
    NVIDIA, NVIDIA GeForce GT 220
    **** External Plug-ins Information ****
    No external plug-ins installed.
    Genius ID: 2cb3fff3fa771d265b0f8ffdcca13b55
    **** Network Connectivity Tests ****
    Network Adapter Information
    Adapter Name: {F4A2029C-16AA-4BDF-8DB7-9EC2A75B5991}
    Description: Realtek PCIe GBE Family Controller
    IP Address: 192.168.1.6
    Subnet Mask: 255.255.255.0
    Default Gateway: 192.168.1.1
    DHCP Enabled: Yes
    DHCP Server: 192.168.1.1
    Lease Obtained: Sun Nov 13 21:09:29 2011
    Lease Expires: Mon Nov 14 21:09:29 2011
    DNS Servers: 192.168.1.1
    Active Connection: LAN Connection
    Connected: Yes
    Online: Yes
    Using Modem: No
    Using LAN: Yes
    Using Proxy: No
    SSL 3.0 Support: Enabled
    TLS 1.0 Support: Disabled
    Firewall Information
    Windows Firewall is on.
    iTunes is NOT enabled in Windows Firewall.
    Connection attempt to Apple web site was successful.
    Connection attempt to browsing iTunes Store was successful.
    Connection attempt to purchasing from iTunes Store was successful.
    Connection attempt to iPhone activation server was successful.
    Connection attempt to firmware update server was successful.
    Connection attempt to Gracenote server was successful.
    Last successful iTunes Store access was 2011-11-13 22:02:08.
    **** CD/DVD Drive Tests ****
    LowerFilters: PxHlpa64 (2.0.0.0),
    UpperFilters: GEARAspiWDM (2.2.0.1),
    E: hp DVD A DH16ABLH, Rev 3HD9
    Data or MP3 CD in drive.
    Found 1 songs on CD, playing time 15:40 on CDROM media.
    Track 1, start time 00:02:00
    Get drive speed succeeded.
    The drive CDR speeds are: 8 16 24 32.
    The drive CDRW speeds are: 8.
    The drive DVDR speeds are: 8.
    The drive DVDRW speeds are: 8.
    The last failed audio CD burn had error code 4251(0x0000109b). It happened on drive E: hp CDDVDW TS-H653R on CDR media at speed 24X.
    **** Device Connectivity Tests ****
    iPodService 10.5.0.142 (x64) is currently running.
    iTunesHelper 10.5.0.142 is currently running.
    Apple Mobile Device service 3.3.0.0 is currently running.
    Universal Serial Bus Controllers:
    Intel(R) 5 Series/3400 Series Chipset Family USB Enhanced Host Controller - 3B34. Device is working properly.
    Intel(R) 5 Series/3400 Series Chipset Family USB Enhanced Host Controller - 3B3C. Device is working properly.
    FireWire (IEEE 1394) Host Controllers:
    VIA 1394 OHCI Compliant Host Controller. Device is working properly.
    Connected Device Information:
    Bruce's iTouch, iPod touch (2nd generation) running firmware version 4.2.1
    Serial Number: 1C9053CC201
    **** Device Sync Tests ****
    Sync tests completed successfully.

    Same exact thing with me.  And no help from apple.  Just dropped nearly $600 and cannot get a decent working setup.
    Apple's only suggestion was to uninstall iTunes and Quicktime, and re-install... of course (the I.T. Crowd tactic).
    The crash happens only on iTunes store access.

  • Creating a new library with 'Shift/Start iTunes' doesn't work

    I'm trying to start a new library, but pressing Shift when I start itunes doesn't work. It takes me to my existing library.
    I've uninstalled, rebooted and reinstalled, and completely deleted any other libraries.
    Any ideas how I can start a new library any other way?

    Thanks, that didn't work the first time but did work the second.
    Perhaps I wasn't holding the shift key long enough - you presumably must keep holding it until the 'choose library' dialog actually pops up. I was releasing it after I'd clicked the 'start itunes' button.

  • Itunes will no longer work on my Windows 8 PC. When I attempt to start the program a message says: A problem caused the program to stop working correctly.  Windows will close the program and notify you if a solution is available.

    Itunes will no longer work on my Windows 8 PC. When I attempt to start the program a message says: A problem caused the program to stop working correctly.  Windows will close the program and notify you if a solution is available.  I have tried to uninstall iTunes but the Windows uninstaller will not delete the program I get a message that says: A network error occurred while attempting to read file: C:\Windows|Installer|iTunes.msi.  How do I get iTunes to work again?

    Whentrying to uninstall iTunes (the first program that must be uninstalled per the instructions) I get a message:  A network error occurred while attempting to read file: C:\Windows|Installer|iTunes.msi. I can't even uninstall iTunes?
    (1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page).
    http://majorgeeks.com/download.php?det=4459
    Here's a screenshot showing the particular links on the page that you should be clicking:
    After clicking one of the circled links, you should be taken to another page, and after a few seconds you should see a download dialog appear for the msicuu2.exe file. Here's a screenshot of what it looks like for me in Firefox:
    Choose to Save the file. If the dialog box does not appear for you, click the link on the page that says "CLICK HERE IF IT DOES NOT". Here's a screenshot of the page with the relevant link circled:
    When the dialog appears, choose to save the file.
    (2) Go to the Downloads area for your Web browser. Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
    (3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
    (4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
    (5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

  • Itunes doesn't work on windows 8.1

    after the upgrade to windows 8.1 (I have a HP Henvy H9 x64), itunes doesn't work. I unistalled all the apple software; I restarted the PC and then I installed again itunes (the last version 11.1.5 x64). When the installation finish and I start itunes give me this error "impossible to find the file c:\program files (x86)\itunes\itunes.exe". Verify that the filename is correct and try again.".
    Somebody could help me? Thanks

    Hello Lorenzo 1972,
    It sounds like you are unable to open iTunes even after a fresh install with the error that it cannot find the iTunes.exe file. That path, c:\program files (x86)\itunes\itunes.exe leads to the 32 bit program folder for iTunes. If you are using a shortcut you had on the desktop pre install, try going to C:\program files\itunes\ and finding the iTunes.exe file there.
    If not it sounds like iTunes may be installing a damaged copy of the 32 bit version of the application, so I would recommend the following article to help you get any old installation files out so you can install the 64 bit version fresh:
    Issues installing iTunes or QuickTime for Windows
    http://support.apple.com/kb/ht1926
    Thank you for using Apple Support Communities.
    All the best,
    Sterling

Maybe you are looking for

  • Reminder for UCCX agent desktop

    Hi            There We are using uccx 7 and got some requirement to have a reminder pop up when the agent is not ready to remind them that they need to change their status to Ready. Our agents are not just sitting in the chair and waiting for the inc

  • How to display screen saver every 10 seconds ?

    I want to display Screen Saver every 10 seconds as long as the user doesn't make anything on his computer. I did that :- WHEN-NEW-FORM-INSTANCE declare      t timer; begin      t:= create_timer('Hany',10000,repeat); end; WHEN-TIMER-EXPIRED if :System

  • Should I be able to hear my iPhone ringing in my Pocket?

    It just seems like the phone isnt loud enough to hear, I have no way to compare with another iPhone so I thought I'd ask in here because i figure a phone should be noticeable in one's pocket. thanks in advance.

  • Simple Animation Sample Form

    Hi, I just want to share the code. Here's a simple animation, if someone is interested, he/she can download the form and one can modify it according to its needs. I made it in Forms 6i. Cheers http://www.orafaq.com/forum/t/49957/67693/

  • How to get the new Primary Key after the Automatic Row Processing (DML)

    Hi, I have a nice master detail form. I want, immediately after submitting the page when creating a new record in the master table, that the user may input the associated table (the detail table). For that I have created a branch that goes back to th