Possible fix for unable to eject ipod, files are in use by another program

If you get the above message and are using itunes 7, this may be a possible fix. Open itunes and connect your ipod. When you get the main screen, uncheck the box "open itunes when this ipod is connected" and then click apply in the lower right of the screen. After your ipod has finished updating (top of itunes says update complete) you must eject the ipod using the safely remove hardware from your tray in the taskbar. Unplug you ipod, close itunes. Now, open itunes and connect your ipod. After it updates, you should safely remove the ipod. Good luck.
pc Windows XP Pro

Easy way. Reset the iPod, then disconnect when you see the Apple logo.
Another way. Hold ctr-alt-del to bring up the Windows Task Manager. Go to the Processes tab and look for iTunesHelper.exe and iPodService.exe. Select them and hit the End Process button. Close the Windows Task Manager Window and try ejecting the iPod via the safely remove hardware method.
  If you are still having problems you can try one more thing. Right click on the My Computer icon and select Manage from the list of actions. Go to the Services and Applications item and from there the services item. Double click on the services item to bring up the list of services currently installed on your computer. Look for the iPod Service and double click on it. From the new window select Stop. Now try again to eject using the safely remove hardware option.
  If all else fails shut down the computer and disconnect the iPod.

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HELP! "unable to eject files are in use by another program"

how do i eject it, whats goin on

Easy way. Reset the iPod, then disconnect when you see the Apple logo.
Another way. Hold ctr-alt-del to bring up the Windows Task Manager. Go to the Processes tab and look for iTunesHelper.exe and iPodService.exe. Select them and hit the End Process button. Close the Windows Task Manager Window and try ejecting the iPod via the safely remove hardware method.
  If you are still having problems you can try one more thing. Right click on the My Computer icon and select Manage from the list of actions. Go to the Services and Applications item and from there the services item. Double click on the services item to bring up the list of services currently installed on your computer. Look for the iPod Service and double click on it. From the new window select Stop. Now try again to eject using the safely remove hardware option.
  If all else fails shut down the computer and disconnect the iPod.

Cannot disconnect IPOD b/c files are in use by another program???

All other programs have been closed, but I cannot eject my IPOD. I have no clue what to do. This is the first time I've seen the message. I've only dl one song prior to the message and I deleted it to see if this would resolve the issue...to no avail. Please help

Easy way. Reset the iPod, then disconnect when you see the Apple logo.
Another way. Hold ctr-alt-del to bring up the Windows Task Manager. Go to the Processes tab and look for iTunesHelper.exe and iPodService.exe. Select them and hit the End Process button. Close the Windows Task Manager Window and try ejecting the iPod via the safely remove hardware method.
  If you are still having problems you can try one more thing. Right click on the My Computer icon and select Manage from the list of actions. Go to the Services and Applications item and from there the services item. Double click on the services item to bring up the list of services currently installed on your computer. Look for the iPod Service and double click on it. From the new window select Stop. Now try again to eject using the safely remove hardware option.
  If all else fails shut down the computer and disconnect the iPod.

I have an ipod that I have been using for iTunes, when I connect now to sync, and hit the eject ipod, I get a warning it can't eject due to applications being used in another program. I am having trouble disconnecting. Help!

I am having a problem with the new iTunes store. I can connect my ipod, and it will show that it is syncing. Once the sync is complete on iTunes, my ipod still shows that it is connected, do not eject. I have not had a problem with this until the new verision of iTunes. When I go to eject my ipod, it tells me that it can't eject due to application being used in another program. I did receive an ipad 2 for Christmas, that I also sync with iTunes, but only the ipad shows up in my devices on the site, what happened to my ipod device and how to add it back to devices? Help is greatly appreciated. Thanks.

Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

Ipod cannot restore"because files are being used by another application"

Hello all,
I hope someone can help me. I think I mad a big mistake. I did a favor for my father who bought the newest IPod clip on shuffle for my mom. I agreed to get it up and running using my laptop, (which has Itunes for my Ipod w/video) would this create a conflict. Unfortunately I didn't think of asking BEFORE i tried to get the shuffle up and running. The shuffle works fine now but my 30GB Ipod is not able to sync any songs and has requested me to restore to the default settings. Which I tried but when I do it states that I can't because "files are being used by another application" So I tried to use the chat help on this website and when I logged in it picked my product type as a SHUFFLE. Can someone give me any advice. Thanks

I get this messager and I have no other ipods or dev. to my system and have problems when I disconnect also?? Even have done a complete restore, to no help. Help

Ipod says that files are being used by another application...please help!

My ipod lost all of my music but tells me that there is apparently still the same amount of memory used, i just can't access my music. To fix this, i'm trying to restore my ipod and just resync the music. However, every time i click restore i get the message "Itunes can not restore Ipod because it contains files in use by another application" even though there are no other applications running. I've ever tried restarting the computer to be sure that no applications are running. Please help!

I had the same issue with my new iPod 4gb nano. To be perfectly honest, I fixed it and I'm not exactly sure what part of the process actually did the job, so I'm going to attempt to explain it as best I can.
Basically I bought the nano to replace my 160gb classic aka paperweight. I'm currently deployed and the thought of traveling back to the US without a portable music player made me shudder. Within 4 days new nano click wheel decided to do the whole dying thing where I could click the buttons but not scroll through my music/change volume. I took the defunct iPod back to the BX and they exchanged it. I got home and discovered the "new" one they gave me was actually one that had been returned..because it popped up as "josh's ipod" when I plugged it in. So I'm on my third device and you can imagine when my computer informed me said device was corrupt and couldn't be read by my computer..I was pretty peeved. It took 7 or 8 tries to get the new nano update to install on my slow connection and when it finally did..I got the message that the files were in use by another application and couldn't be restored. I restarted the computer, made sure all other applications were shut down, checked my virus software. No dice. I ejected the ipod from my computer, plugged it back in and went into itunes preferences and clicked on "reset sync history". I think at this point it then treated the iPod as if it had never been plugged into my computer before. I then attempted the restore again, it did its thing and I now have a nice, new functioning iPod.

Can't disconnect it says that files are being used by another application

i can't just eject it or use the safely remove hardware icon and select ipod. nothing i've heard so far works when i click the usb port thing it jsut says: "The device 'Generic volume' cannot be stopped right now. Try stopping the device again later." I've had this problem before and i need to know how to make it safe to disconnect now

I had the same issue with my new iPod 4gb nano. To be perfectly honest, I fixed it and I'm not exactly sure what part of the process actually did the job, so I'm going to attempt to explain it as best I can.
Basically I bought the nano to replace my 160gb classic aka paperweight. I'm currently deployed and the thought of traveling back to the US without a portable music player made me shudder. Within 4 days new nano click wheel decided to do the whole dying thing where I could click the buttons but not scroll through my music/change volume. I took the defunct iPod back to the BX and they exchanged it. I got home and discovered the "new" one they gave me was actually one that had been returned..because it popped up as "josh's ipod" when I plugged it in. So I'm on my third device and you can imagine when my computer informed me said device was corrupt and couldn't be read by my computer..I was pretty peeved. It took 7 or 8 tries to get the new nano update to install on my slow connection and when it finally did..I got the message that the files were in use by another application and couldn't be restored. I restarted the computer, made sure all other applications were shut down, checked my virus software. No dice. I ejected the ipod from my computer, plugged it back in and went into itunes preferences and clicked on "reset sync history". I think at this point it then treated the iPod as if it had never been plugged into my computer before. I then attempted the restore again, it did its thing and I now have a nice, new functioning iPod.

DO NOT DISCONNECT--files are in use by another application

I bought a video iPod today, and after downloading some songs from iTunes, my iPod says DO NOT DISCONNECT, but iTunes says the update is complete (but doesn't say it is OK to disconnect). When I try to eject the iPod, I eventually get the following message: "The iPod "David's iPod" cannot be ejected because it contains files that are in use by another application." I called Apple customer support and was told that they really couldn't help, because they didn't know what application was using my iPod. I disabled the anti-virus programs, but I am at a loss as to what to do next. Any suggestions?
Best regards,
David

I have this problem all the time. I've also tried disabling my antivirus. The only thing I can find that works is just try again later, and try to catch it at a moment when "the files aren't in use". I've tried enabling and disabling the "enable disk use" setting (I'm not sure it takes properly because the iPod always shows up as G: in both cases. When I have this issue, I can't use the green "Safely Remove Hardware" arrow in my task bar because Windows (XP Pro) says "The device 'Generic volume' cannot be stopped right now. Try stopping the device again later."
I can't update to 1.2 because of this issue. Can someone please help.
P4 Celeron 2.2GHz Windows XP Pro
P4 Celeron 2.2GHz Windows XP Pro

Files are being used by another application?

I recently tried to update my 5.5 gen 80GB ipod by putting some pictures on it the other day, but when I tried to eject it, it told me that it couldn't because some files were being used by another application. I unsynced the pictures from it but it still tells me I can't eject it. What should I do?

Shut the computer down. That ought to terminate any activities that are still trying to access the iPod's data. Once the computer is shut down, the iPod's screen should read that it's safe to disconnect it.

My iPod isn't being used by another program!

So I just got a new, 2nd gen green iPod shuffle today. And I updated it once and I got all my Kelly Clarkson songs on it. Then I synced some MCR songs on iTunes and I plugged my iPod back into the computer via USB dock. It kept on saying 'iPod is being used by another program, not able to update.' I tried this several times and the same message kept on popping up. I got really frustrated.
Would someone be kind enough to help me?
iPod 2nd Gen Shuffle Windows XP

Just try restarting your computer first. Your computer has many, many applications running at any one time so its not surprising that your iPod is being used by another programme. If you uploaded your Kelly Clarkson songs then closed iTunes and then opened iTunes up again, without turning your computer off, or even worse - just pulling your iPod out of the USB port without pressing the disconnect button!, then the computer may still think iTunes is using it and iTunes itself may think another programme is using your iPod when actually, iTunes is using it itself! So I suspect that once you have turned your computer off and turned it on again, then when you plug your iPod in again it will work.

A Possible Fix for Your Frozen 5G iPod (WindowsXP)

I fixed my iPod this way hopefully you can fix yours. The symptoms plaguing my iPod were the same as everyone elses:
This thread contains all of the problems I was having: http://discussions.apple.com/thread.jspa?threadID=528158&tstart=60
Couldn't mount, couldn't restore, I couldn't even Format the iPod in Windows. BUT my iPod did work on another machine. I believe that 2006-3-23 update actually broke something within my computer (somewhere around that time is when it stopped working give or take ~2 weeks). So here's what I did to fix it.
Boot your computer up in Safe Mode (hold F8).
Once booted, go to Control Panel -> System -> Hardware -> Device Manager.
scroll down to the Universal Serial Bus section and open up the drop down menu so you can see everything. Now, you are going to be uninstalling the USB ROOT HUB or something of that nature (I have a dell computer and this is what it's named in my comp). You should see several USB ROOT HUB items, these correspond with your USB ports. Right click each of them and then click uninstall. It will prompt you, say OK. Do this for each one. DO NOT uninstall the one's that are listed according to your chipset. i.e. Intel 82801FB/FBM USB Universal Host Controller. The reason i say this is because I don't know what it does if you do uninstall those. So, your mouse will stop working once you uninstall the USB ROOT HUB that your mouse is connected to. Use your keyboard arrows (I have a PS/2 keyboard, you may need to dig one out of retirement) to scroll down and then just hit the delete key to prompt the uninstall. Once you've uninstalled all of these, unplug every device connected via USB. Then reboot your machine (not in safe mode). Once up and running, open itunes and plug in your ipod voila!
A couple things to note:
-I was able to Format and Restore my ipod on another machine before doing this, but it did not fix the problem until I did the above fix.
-Don't worry about uninstalling the ROOT HUBS because they reinstall once you reboot.
-This was the ONLY THING that fixed my iPod. Formating and restoring DID NOT WORK.
-I would also uninstall/reinstall itunes and the ipod updater before performing these steps.
-Use this updater if for some reason you deem it necessary http://www.apple.com/support/downloads/ipodupdater20060110.html
Good Luck May the Force be with you (literally) I am never purchasing another Apple Product again.
-Peter
30Gb Video Windows XP Pro

manual syncing was never checked for me, so 'autosyncing' didn't fix the problem. I wish it did.

Possible fix for "problem downloading the IPOD software.." error

I have a click wheel IPOD and after dropping it was forced to restore to factory setting. When attempting to restore, Itunes nor my computer recognized my IPOD and when it finally did I got the message
"These was a problem downloading the Ipod software for the Ipod "Ipod." The requested resource was not found."
I did the 5 steps repeatedly over 2 days with no luck then today I combined advice from a bunch of postings and it worked!
Here's what worked:
1)Bought a new USB 2.0 connect cable.
2)Deleted the folder containing the firmware files: see
http://docs.info.apple.com/article.html?artnum=304309
3)Delete Ipod updater
4)Restarted computer
5)Download updated Itunes
http://www.apple.com/ipod/start/
When I ran the exe file it asked if I wanted to "repair" or "reinstall" I choose "repair".
5)Reset ipod
6)Opened itunes, connected ipod, it took about 10 minutes for itunes to sync with the ipod.
7)Choose restore.
After that it went as normal.
Cheers
Dell Inspiron Windows XP

Is this any helps?
http://docs.info.apple.com/article.html?artnum=304309

Do not disconnect show continually. Error message is files on the ipod are being used by another program

I get the "Do not disconnect" message all the time. When I try to eject the ipod the error message is that the ipod can not be disconnected because it is in use with an other application. I turn off all antivirus protection and the same result. I can not find what other application is accessing the ipod. The only way I can disconnect is to go to the drive that it is assigned to, and do an eject. The unit will sync properly but will not eject for itunes.

Forgot to say the mananging files manually and disk usage are not checked

I just got a new Nano and I synced to itunes. My computer tells me to eject before disconnecting but when I try, it says I shouldn't because the files are in use by another application. What does that mean?

Can someone please help me?

There may be a background application running that accesses mounted volumes. The iPod storage "disk" is a mounted volume. For example, this applicaiton may be something that monitors for data corruption or malware ("viruses"). If you know of such an application that you have running, and it has settings that allow you to ignore particular volumes, set it to ignore the iPod's disk.
Alternately, if you use automatic syncing (instead of the manual method) to load the shuffle, turn OFF the Enable disk use setting (unless you actually use the iPod as a storage disk). With disk use NOT enabled, iTunes only mounts the iPod's disk when syncing. At other times, the iPod's disk is unmounted. Therefore, "other" applications cannot access the iPod's disk and make it "in use." Because the iPod's disk is not mounted (unless iTunes is syncing), you can actually disconnect the iPod without clicking the Eject button.

Unable to disconnect - files used by another program?

Looking for some help. Last few times I've connected my iPod to my computer, it won't let me eject it after the update is complete. When I click either eject button, I get a message claiming that some of the files are being used by another program and it can not eject the iPod. However, I have no other programs running at anytime will iTunes is running. I end up going into My Computer and ejecting the drive from there, but I really should be able to do it through iTunes.
Anyway of finding out what the files that are being "shared" are? Should I convert all of my files to one specific format?
Dell Windows XP 80 gb iPod (5.5 generation)
PC Windows XP

Looking for some help. Last few times I've connected my iPod to my computer, it won't let me eject it after the update is complete. When I click either eject button, I get a message claiming that some of the files are being used by another program and it can not eject the iPod. However, I have no other programs running at anytime will iTunes is running. I end up going into My Computer and ejecting the drive from there, but I really should be able to do it through iTunes.
Anyway of finding out what the files that are being "shared" are? Should I convert all of my files to one specific format?
Dell Windows XP 80 gb iPod (5.5 generation)
PC Windows XP

Possible fix for unable to eject ipod, files are in use by another program

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