Possible Hard Drive Failure on dv76175us

This Laptop has to be one of the worst pieces of technology i have ever used. The issue started last friday when i started up my laptop. The system would freeze up completely when trying to read data. I restarted to run some tests and Hp diagnostics start up test came up with the following failure id code: 9lhvwc 5rg6k7 mfh15f 6otp03. I ran a Hard drive test under the Bios, and it gave me error code 303. A web search indicated that 303 means the Hard drive is failing, but that was with a different notebook. Is this accurate with my dv76175us laptop running Windows 7 64 bit home premium? If so, what are some steps i can follow to recover my personal data (music, pictures, setup files, etc) & purchase recovery software and a new drive?
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Well if it still boots into Windows odds are very good. It is a dv7 which means there is a space for multiple hard drives. Heck it is not even impossible that a disk clone operation would still work. If you want to try the cut and paste I would remove the (now bad) drive from the hard drive bay, and put in the new one. Load Windows and drivers and then put the old drive in the secondary bay and try a cut and paste transfer from the old drive. You can also use Windows 7 Easy Transfer which would move over your browser settings, email (if you use Outlook) desktop image and a lot of other stuff that is hard to duplicate on a new computer. Boot the bad drive into Windows, use an external hard drive or network share and run Easy Transfer as the "old computer". It will make a big tarball of data that you can then import into your new system from the storage place you have chosen. It is pretty granular so you can choose just what to transfer. It works best if you set up the new installation to use the same User Name.

Similar Messages

Possible Hard Drive Failure - Please Help

Hello everyone.
I have a 24" Aluminum iMac (Mid 2007 model, I believe) that was purchased around November 2007. The internal hard drive is 500 GB (roughly 300 GB for OS X and 200 GB for Windows XP). My problem is that my iMac doesn't want to boot into OS X. Please note that I can still access my Windows XP partition by holding the option when the computer starts up.
Here's a list of the things I've tried so far:
-Calling the support number: The gentleman took me through some basic trouble shooting steps (including booting in Single User Mode and typing the fsck command) but couldn't resolve the issue, so he gave me a case number and made an appointment at a local Apple store which I could not attend. I have yet to reschedule another appointment.
-Booted the "sick" Mac in Target Disk Mode while connecting it to another "savior" Mac via FireWire: Nothing. The target Mac goes into TDM correctly (FireWire logo bounces around screen), but the savior Mac did not recognize it. (The drive didn't mount?) This was the case with two different savior Macs.
-Booted in Verbose Mode: I held down Command+V while booting the computer. The trouble seems to arise directly after the line "AppleIntelCPUPowerManagement: Intialization complete". The next step results in an error reading "disk0s2: I/O error.", then the computer shuts down after about 45 seconds.
-Inserted "Mac OS X Install Disc 1": I held down option and selected to boot from the CD. I chose English as the main language. When the welcome screen pops up (to re-install Leopard), I instead chose to run the Disk Utility option from the menu bar. I see my hard drive (465.8 GB) which is split into two partitions ("Macintosh HD" which I assume is disk0s2, and "disk0s3" which I assume is my Windows XP partition). I attempt to verify disk permissions on "Macintosh HD" but it almost immediately bumps back with an error saying "First Aid failed. Disk Utility stopped verifying permissions on 'Macintosh HD' because the following error was encountered: The underlying task reported failure on exit." Next, I click on Verify Disk instead of Verify Disk Permissions. The errors in the details list (red colored text?) include "Incorrect number of thread counts", "Invalid node structure", "Volume check failed", and "Error: Filesystem verify or repair failed."
-Tried to make an image of my current disk onto an external HD connected through FireWire: I thought this looked bad, so I figured I could re-install Leopard entirely. However, I have years of data on this hard drive that are irreplaceable (my fault for not backing it up to begin with). I hooked up a brand new 1 TB external drive via FireWire800. In Disk Utility, I can see the 1 TB external alongside my 500 GB internal. I clicked on the "Macintosh HD" disk and clicked "New Image" and directed it to create an image of my internal drive on my external drive. I click Save. After about five seconds, it bounces back with an error reading "Unable to create 'Macintosh HD.dmg'. (Input/output error)".
Questions:
1. What the heck happened? Is the problem the result of a head crash? Is it a problem in the boot sector?
2. Is there any possible way to recover the data on the hard drive?
3. Does a failure like this get covered by Apple Care Protection Plans? (the computer is covered, by the way)
Thank you very very much in advance. Sorry for the huge amount of text. :-x
Message was edited by: UnderTheMud
Message was edited by: UnderTheMud

Buy Disk Warrior and use it to repair your OS X volume (if it's repairable.) If DW cannot repair the volume then use Disk Utility to reformat the volume using the Zero Data (one pass) Security option.
Do you have a backup of your OS X volume? Since you have tried using TDM to access the drive without success it's reasonable to assume your data may be lost. If you have an external hard drive you can use, then you could attempt to use file recovery software to see if your data are recoverable.
At this point it is premature to assume the drive is bad since your Windows volume is functional. If you have Windows software for reading Mac drives you may try accessing the OS X volume from Windows.
Basics of File Recovery
General File Recovery
If you stop using the drive it's possible to recover deleted files that have not been overwritten with recovery software such as Data Rescue II, File Salvage or TechTool Pro. Each of the preceding come on bootable CDs to enable usage without risk of writing more data to the hard drive.
The longer the hard drive remains in use and data are written to it, the greater the risk your deleted files will be overwritten.
Also visit The XLab FAQs and read the FAQ on Data Recovery.

Disk utility? possible hard drive failure?

My Mac suddenly has acted up, very slow to load or launch anything. The spinning wheel forever and no chance to Force Quit. Some applications don't even launch at all.
I ran the disk utility, and it gave an error message plus a message that the volume needed repair though the repair button was not open to click on.
Any ideas? Could these be warning signs that my hard drive is about to go?

You cannot repair the boot volume with Disk Utility when booted from it. Boot with your install disk, select your language, and, when the menu bar pops up, select Utilities->Disk Utility and repair the boot volume. If that fails, then report back with the results.

Macbook Pro 2011 extremely slow wondering if hard drive failure

Hello, I want to start off by saying I'm not a huge computer guru, so that is why I'm coming here first. My Macbook Pro worked very well for a year, and then it has slowed down drastically. I've always been a windows user so mac is kind of foreign to me, but I'm trying to learn.
Some problems I've encountered are 1. Extremely slow running whether internet related, or just an application. I have checked the activity monitor and nothing is hogging up my memory. 2. Spinning wait cursor (rainbow circle) when I try to do ANYTHING. It takes minutes to start computer once it makes it to home screen. The circle just spins for a few minutes. Even just web surfing it's there. 3. Battery drains from 100% to less than 20% in 30 minutes, which again is annoying. 4. When battery drains the fan turns on and seems to drain battery even faster. 5. I get a lot of random errors forcing shut down of programs. I have ignored this problem for two years by not using my laptop or using it very minimally, but I am going to be needing a laptop again for school and not just my iPad and phone so I was planning on taking my macbook to genius bar, but wanted to check here first since Apple is an hour away. Plus I want to be able to use the piece of equipment that I spent a decent chunk of change on. I used time machine to back up everything today. I know its not a space issue as I have 300+ free GB on hard drive. I have tried to read through similar posts, but its overwhelming so I came here to post my own question.
I ran disc utility and there were some errors, which were able to be corrected after a couple tries. Computer still slow though when trying to do anything and running rainbow circle.
In recovery mode I reinstalled OSX
I was finally able to install updates after completing the above that were not able to be installed before.
I ran etre check, this is the report that came up:
Problem description:
Extremely slow computer, possible hard drive failure
EtreCheck version: 2.0.11 (98)
Report generated November 3, 2014 9:25:29 PM EST
Hardware Information: ℹ️
MacBook Pro (13-inch, Late 2011) (Verified)
MacBook Pro - model: MacBookPro8,1
1 2.4 GHz Intel Core i5 CPU: 2-core
4 GB RAM
BANK 0/DIMM0
2 GB DDR3 1333 MHz ok
BANK 1/DIMM0
2 GB DDR3 1333 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
Intel HD Graphics 3000 - VRAM: 384 MB
Color LCD 1280 x 800
System Software: ℹ️
Mac OS X 10.7.5 (11G63) - Uptime: 0:6:50
Disk Information: ℹ️
Hitachi HTS547550A9E384 disk0 : (500.11 GB)
S.M.A.R.T. Status: Verified
disk0s1 (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / [Startup]: 499.25 GB (357.49 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
OPTIARC DVD RW AD-5970H
USB Information: ℹ️
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. FaceTime HD Camera (Built-in)
Apple Computer, Inc. IR Receiver
Thunderbolt Information: ℹ️
Apple, Inc. MacBook Pro
Kernel Extensions: ℹ️
/System/Library/Extensions
[not loaded] com.Logitech.Unifying.HID Driver (1.2.0 - SDK 10.0) Support
/Users/[redacted]/Downloads/LCC Installer.app
[not loaded] com.Logitech.Control Center.HID Driver (3.5.1 - SDK 10.0) Support
Startup Items: ℹ️
HP IO: Path: /Library/StartupItems/HP IO
Startup items are obsolete and will not work in future versions of OS X
Problem System Launch Agents: ℹ️
[failed] com.apple.coreservices.appleid.authentication.plist
Launch Agents: ℹ️
[not loaded] com.adobe.AAM.Updater-1.0.plist Support
[loaded] com.adobe.CS5ServiceManager.plist Support
[running] com.Logitech.Control Center.Daemon.plist Support
[invalid?] com.luthresearch.savvyconnectmenu.plist Support
[loaded] com.oracle.java.Java-Updater.plist Support
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist Support
[invalid?] com.adobe.SwitchBoard.plist Support
[invalid?] com.luthresearch.scservice.plist Support
[loaded] com.oracle.java.Helper-Tool.plist Support
User Launch Agents: ℹ️
[loaded] com.adobe.AAM.Updater-1.0.plist Support
[failed] com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist
[loaded] com.google.keystone.agent.plist Support
User Login Items: ℹ️
iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Dropbox Application (/Applications/Dropbox.app)
SavvyConnect UNKNOWN (missing value)
Google Chrome Application (/Applications/Google Chrome.app)
HP Scheduler Application (/Library/Application Support/Hewlett-Packard/Software Update/HP Scheduler.app)
Internet Plug-ins: ℹ️
Silverlight: Version: 5.1.10411.0 - SDK 10.6 Support
FlashPlayer-10.6: Version: 15.0.0.152 - SDK 10.6 Support
Flash Player: Version: 15.0.0.152 - SDK 10.6 Mismatch! Adobe recommends 15.0.0.189
QuickTime Plugin: Version: 7.7.1
JavaAppletPlugin: Version: Java 7 Update 67 Check version
3rd Party Preference Panes: ℹ️
Flash Player Support
Growl Support
Java Support
Logitech Control Center Support
Time Machine: ℹ️
Time Machine not configured!
Top Processes by CPU: ℹ️
      11% Safari
      3% WindowServer
      0% fontd
      0% Google Chrome
      0% ps
Top Processes by Memory: ℹ️
245 MB WebProcess
206 MB System Preferences
168 MB Safari
99 MB mds
82 MB Google Chrome
Virtual Memory Information: ℹ️
1.37 GB Free RAM
1.57 GB Active RAM
318 MB Inactive RAM
1.03 GB Wired RAM
436 MB Page-ins
0 B Page-outs
Basically I'm wondering if anything sticks out in this report. I was thinking it could be a possible hard drive failure. I know my computer has been dropped on the floor at least a few times. Thoughts are appreciated. Thank you for your patience.

Eab, I feel your pain! I am replying simply to share my similar ongoing experience with my early 2011 17 inch MacBook Pro, running Mavericks with seeming ample hard drive space, [applications requiring less than 100GB, about 200GB data (total drive space of 500GB)] & 4GB RAM. (Disclaimer: I am not a wise or computer-savvy mac guru - simply a fellow traveler who has had a very similar set of problems - apps taking forever to load, rapid battery depletion & super overheated MacBook. While I am a Genius Bar groupie, getting to the Apple store is, for me, akin to an antarctic polar expedition (i.e. problematic). Having spent endless hours struggling with a similar issue, I offer you a synopsis of my struggle/experience.
STEPS TO DATE:
1.Installed several memory utility programs (Daisy Disk & MacCleanse) system
maintenance program to regularly and thoroughly empty application caches (Adobe apps & internet browsers being tremendous hogs), identify and remove language elements and other redundant space hogs, etc.   Result: Small, but real improvement when I forced myself to perform a "scan and delete" session every second major computer run (typically about 6-8 hours in length). However, this did nothing to help the problems regularly detected when I run the Disk Utility which almost invariably demonstrates disk permissions that need to be repaired and, with increasing frequency, has demonstrated actual disk errors that require restarting and walking through a disk repair protocol. I did bring it to the Genius Bar where they kindly reinstalled Mavericks which they could do in about an hour versus the several hours that doing this at home requires. This did identify that my RAM was, on fact, a limitation on the speed at which I could run certain apps.
2. My next move was to install an additional 4GB of RAM. I bought the new RAM on eBay for about $90 because, with 3 kids equipped with MacBooks & iPhones, I simply couldn't afford the official Apple RAM. I even installed it myself, with the help of a YouTube video. Result: Giant improvement in speed (starting up or switching apps. If I had realized how simple it turned out to be, I would have done it well over a year ago. Some minor improvement in the overheating problem, but persistent problems with disk permissions continually requiring repair and periodic disk repairs (using Disk Utility) required.
PLANNED FINAL INTERVENTION:
3. I am purchasing and installing a solid state drive (ssd) and simply chucking the original hard drive, after considerable discussion with my savvier mac friends. It has become clear to me that, sadly, every hard drive has a finite life affected by a variety of factors. I am, in fact, hard on my equipment - running multiple graphic apps simultaneously, transferring massive GBs of data between my laptop, time capsule and an array of hard drives. I will let you know how it goes, but can share that the decision to get a solid state drive followed many conversations with multiple Mac guru-types (in the hope of saving you similar painful tribulations). The cost varies according to the size of the drive, but $400-$500 would buy a reasonable starting size. I am waiting for Black Friday sales, myself. Amazon (where I will likely purchase the ssd) is already offering a number of pre-Black Friday deals. While I don't really feel like putting out that amount of cash, I reassure myself that a new drive will almost certainly solve the disk errors (with a solid state one offering more durability) & will help me prolong the life of my MacBook Pro by a couple of years hopefully. It beats buying a new Apple MacBook only three and a half years after investing close to $3k for this one!
I am certain that more experienced forum users could point you to software that could help defragment your drive or may be able to offer other solutions. I've simply had enough of struggling with burning thighs and head-banging behavior triggered by slow performance. I hope this is helpful to you in some small way. The war is not yet over, but I'm feeling good about the battle plan!

MacBook Pro hard drive failure- data recovery possible?

Hi everyone, I have a June 2009 MBP that stopped turning on the other day and it just sits on a gray screen when trying to boot up. I had it taken in to a small little authorized Apple repair shop since I am living out in BFE and they said it has a hard drive failure which is causing the problems. They said there is no way to recover the data. Is that right? I'd imagine there has to be someway to recover it. Is there somewhere I can send it in or something? At this point even if it were to cost a lot I'd like to get the data off of it if there is the possibility.
Inb4: should've backed it up!

You may be able to boot from an external hard drive and repair the disk enough to copy the data from it, even if it will no longer boot. There are a number of hard drive recovery services. Apple even lists a couple of them (http://support.apple.com/kb/HT3974) that are authorized to recover data from hard drives without voiding the warranty. The warranty is not an issue with a machine from 2009, but those are high quality, reputable companies.
Most such companies have you send them the hard drive and they will give you an estimate of how much it will cost to recover the data, if possible. Some people have reported that Data Rescue 3 comes with a coupon for free diagnostics and $100 off data recovery from The Data Rescue Center. That was a couple of years ago. I don't know if the same deals are in place now.

Hello, I am having a macbook air early 2008 and it is having a hard drive failure i need to replace the hard drive is it possible ? the hard drive number is HS082HB

Hello, I am having a macbook air early 2008 and it is having a hard drive failure i need to replace the hard drive is it possible ? the hard drive number is HS082HB could you please help !!

You can replace it with a solid state drive, see the one OWC sells here. The video on how to install it is here.
iFixit.com has used hard drives available here.
If it were me, I'd go with a solid state drive, as the prices have come down recently and the performance improvement is noticeable.

I recently had a catastrophic hard drive failure and had to replace it. At the time, I had a VERY extensive music library and it is now lost. This entire library was also on iTunes. Is it possible to recover that library, or do I have to download again?

I recently had a catastrophic hard drive failure and had to replace it. At the time, I had a VERY extensive music library and it is now lost. This entire library was also on iTunes. Is it possible to recover that library, or do I have to download again?

If your hard drive was not backed up then you can download items purchased from the iTunes Store.
Downloading past purchases from the App Store, iBookstore, and iTunes Store - http://support.apple.com/kb/ht2519 - enabled with iTunes 10.3 and newer; not available in all countries; apps, books (not audiobooks), music, t.v. shows, and movies (some - not all studios have permitted this). Movies currently available in the USA only. Downloading previously purchased movies and TV shows requires iTunes 10.6 or later. Discontinued items not available. For items not included in the iCloud list, or locations or computer systems where iCloud is not (yet?) available, you only get one download per fee paid. Apple notes it is your responsibility to back up your purchases.
Did you subscribe to iTunes Match service? If you did, your other music would be available too.
Note, this restores the music files themselves, not playlists, playcount, ratings, or other things associated with the actual library file structure.
You really should consider getting a backup drive. Hard drives failures are a certainty and it saves a lot of grief.

Having hard drive failure every year

Trying to find out why the hard drives on our computer HP TouchSmart 310-1124F keeps failing. Purchased this computer new in 2011, in February of 2012 the hard drive failed, message was "Hard desk failure is imminent have it replaced" so I did. Now in 2013 I'm getting another message " we strongly recommend that you back up your computer to avoid potential data loss ... contact your computer manufacturer to determine if the disk with errors needs to be repaired or replaced." The computer is attached to a good battery backup, it's not used for extended Internet work, No new programs have been downloaded, it is not used to download or upload information and although it's not our main computer it is used daily. What is going on, is anyone having same issues. I feel the computer itself is a lemon. This will be the 3rd hard drive in 2 years on this machine! By- the- way I did contact the Tech. department telling them the error message but was only told this computer was "not in warranty now" and that ... "you'll need to purchase a new hard drive" No offer or indication as to a possible repair could be done. Yeah that dosen't make me feel that great about this product. I just want to find out why the hard drives installed on this machine only last one (1) year! Any advise would be appreciated, thank you.

WRI-Jupiter,
Your computer may not / most likely doesn't have anything to do with the hard drive failures you have experienced. Drive manufacturers have been reducing the warranty period on drives for years. Also, as drive density has gone up, it appears that quality control has gone down.
Was the first drive replaced under warranty by HP or did you do it yourself??? Have you kept the computer free of "dust bunnies"??? What is the average temperature where you live???
By the way, the "we strongly recommend that you back up your computer to avoid potential data loss ... contact your computer manufacturer to determine if the disk with errors needs to be repaired or replaced" message was primarily just for your information. Because the warranty has expired, HP will no longer repair the machine without you incurring additional costs.
Your best bet is to;
1) Follow the advice of the message above and back-up any and all data you wish to save before the computer encounters a major hard drive issue.
2) Run the hard drive diagnostics from the boot menu or DOWNLOAD and run the HP Vision Hardware Diagnostics CD Image.
3) Also consider downloading and running the hard drive manufacturuer's diagnostics routine and see if it generates an error code. If the drive is still under warranty and you receive an error code, contact the manufacturer for an RMA.
4) When replacing the drive make sure to blow all the dust out of the computer and continue this practice about every three months.
Please send KUDOs
Frank
{------------ Please click the "White Kudos" Thumbs Up to say THANKS for helping.
Please click the "Accept As Solution" on my post, if my assistance has solved your issue. ------------V
This is a user supported forum. I am a volunteer and I don't work for HP.
HP 15t-j100 (on loan from HP)
HP 13 Split x2 (on loan from HP)
HP Slate8 Pro (on loan from HP)
HP a1632x - Windows 7, 4GB RAM, AMD Radeon HD 6450
HP p6130y - Windows 7, 8GB RAM, AMD Radeon HD 6450
HP p6320y - Windows 7, 8GB RAM, NVIDIA GT 240
HP p7-1026 - Windows 7, 6GB RAM, AMD Radeon HD 6450
HP p6787c - Windows 7, 8GB RAM, NVIDIA GT 240

Hard Drive failure - various boot modes won't work, HELP!

Hello all,
First of all, sorry for the essay, but I didn't want to miss out on possible crucial details that could help!
A couple of weeks ago, my beloved 27" iMac had a hard drive failure. It won't boot, but instead goes to the grey 'no entry' sign when booting up. I tried holding Cmd + V on boot and this message repeated itself whilst failing to boot:
"rooting via boot-uuid from chosen/: D94DA2D5-DB38-3517-B05D-70A97AC6EE5B
Waiting on <dict ID="0"><key><IOProviderClass</key><string ID="1"> IOResorces</string><key>IOResourceMach</key><string ID= "2">boot-uuid-media</string></dict>
Got boot device = IOService:/AppleACPlatformExpert/PCI0@0/AppleACPIPCI/SATA@1F,2/AppleIntel5Serie sAHCI/PRT0@0/IOAHCIDiskDriver/IOAHCBlockStorageDevice/IOBLockStorageDriver/Hitac hi HDS722020ALA330 Media/IOGUIDPartitionScheme
BSD root: disk0s2, major 14, minor 2
jnl: unknown-dev: open: phys_blksz 4096 does not match journal header size 512, and journal is not empty!
hfs: late jnl init: failed to open/create the journal (retval 0)
cannot mount root, errno = 19"
I'm not sure how much of that is useful, but I thought I'd copy it all down anyway.
I googled error number = 19 and found articles on an invalid b-tree node and corrupt journals, leaving me to believe that because I recently deleted a Windows Vista partition and reformed the overall HD into a 2TB OSX volume, some windows data may have been left over and corrupted the journal?
So it fails to boot normaly, using Cmd V, and using the OSX install disk, as well as failing to boot from the DiskWarrior 4 DVD I purchased from my local Apple Reseller because I'd heard that it's very good at helping with issues such as what I think my HD is having. I tried Disk Utility whilst booting from the install disk, and tried to repair the drive, and each time I tried it said that invalid content was present in the journal but the disk repair had been successful.
Am I right in thinking that my data is on the drive, it's just that OSX won't register the drive's existence because of a corrupted journal? (the little I know of hard drives is shining brightly through at this point, I'm sure!)
I also tried to boot using target mode by connecting my iMac to a MacBook Pro also running Snow Leopard, but, whilst the iMac clearly went into target mode (bouncing firewire icon on screen), my HD never appeared on the desktop of the MacBook Pro, nor in Disk Utility.
Whilst I have AppleCare, I haven't tried taking it to a mac store yet because of two reasons; 1. The last time I did this I had HD failure on my old 2008 MBP and, whilst I told them to keep the data on it, the first thing they did was reformat the disk. Needless to say, it worked, but I lost all my valuable Data! The second reason is that it's bloody heavy, and I don't own a car!
Before people go on about the way I should have backed up my data, I did, and that's gone as well! D:
System Specs:
First generation of 27" iMacs
2.8Ghz Intel i7 quad core
2TB HD
ATi Radeon HD 4850 512mb VRAM
8GB DDR3 RAM
OS version: not the very latest snow leopard but the one before.
Thanks in advance, and once again sorry for the essay!
Westy

I'm not sure about the DW disk. Check that out at Alsoft's website. Apple doesn't provide data recovery services.
Apple has records of your iTunes purchases. However, the licensing for music only permits you to download it once. I'm surprised that you don't have backups.
If you get an external enclosure in which to put the drive then you might try accessing it from the MBP as an external drive. If you have an external drive you could try using recovery software:
General File Recovery
If you stop using the drive it's possible to recover deleted files that have not been overwritten by using recovery software such as Data Rescue II, File Salvage or TechTool Pro. Each of the preceding come on bootable CDs to enable usage without risk of writing more data to the hard drive. Two free alternatives are Disk Drill and TestDisk. Look for them and demos at MacUpdate or CNET Downloads.
The longer the hard drive remains in use and data are written to it, the greater the risk your deleted files will be overwritten.
Also visit The XLab FAQs and read the FAQ on Data Recovery.
Beyond this you would need to send the drive off to a data recovery service which will be extremely expensive.

Hard drive failure - options for data recovery and AppleCare coverage

I have been handed a relative's 12 month old MacBook Pro with a factory-installed 500GB hard drive which appears to have failed. When attempting to boot the MacBook I am met with the classic clicking and grating noise which I know is a tell-tale sign of hard drive failure. The drive will not boot and I am shown the question mark folder icon, indicating that the operating system cannot be found. Have booted into internet recovery mode, Disk Utility appears to have found no sign of the hard drive's existence and shows none of its partitions. I have attempted putting the MacBook into FW target-mode and mounting the disk from another laptop, but to no avail; while it will go into target mode the drive simply isn't visible. The SATA connection to the drive is definitely OK - I have tested with another 2.5 inch hard drive which showed up fine in Disk Utility and was bootable. Have run Apple Hardware Test/Diagnostics but this returned no errors. It seems like a pretty clear cut case of drive failure.
I put this all to the relative whose laptop this is and asked them whether the MacBook had been dropped recently, explaining to them that this is one of the likeliest causes for such sudden failure. Sheepishly they admitted that they had indeed dropped it, although not from too great a distance and onto a carpeted floor. Apparently in the days immediately after the shock the hard drive continued to boot but the system was very slow and beset by spinning beech ball hangups. It is only in the last few days that the hard drive has become completely unbootable, and seemingly unreachable.
I have two questions that I would be grateful for some help with.
Firstly, is there any possibility of recovering data from this drive without going to a data recovery specialist? The user did have backups of most important data, but some recently imported photos were not backed up. Is it any use me trying any third-party data recovery software utilities, bearing in mind that I can't even mount the drive in target mode?
Second, the MacBook is still covered by the extended AppleCare warranty for the next two years. Is it worth my relative's while making a Genius Bar appointment to see whether Apple would replace this drive for free, given that the damage was most likely user-inflicted? Is there any chance that this sudden failure could be unrelated to the drop the MacBook suffered the other day - perhaps just a result of the 'normal' failure rate? I am more than happy to exchange the drive for a new one myself and my relative is happy to pay for the new part (I was amazed at how cheap hard drives are now), but would we be better off trying an Apple Store? My prediction would be that while we might get lucky and have an obliging genius who agrees to swap the drive without asking too many questions, we could also have one who concludes the damage is not covered by the warranty and insists on charging for the new hard drive (at a mark-up I assume) and labour.
Any thoughts about these two issues or the hard drive failure more generally are very welcome. Thanks.

1, Data recovery software is your only alternative if there is no backup. It may or may not be able to revoker anything from that hard drive. If it does then the only other choice is to go to a data recovery service. If have to go that route expect to pay for it, like $$$$.
2, Yes. They will at least tell him what the problem is and the cost if any to fix. There is a good chance they will fix it for nothing and only charge for data recovery if they can do it.

Hard Drive Failure on HP DV 6000 Pavilion laptop (dv6108nr) with Windows-XPsp3 OS - Need Data Recov

Hard Drive Failure on HP DV 6000 Pavilion laptop - Need Data Recovery Help
HP Pavilion DV 6108 NR, RG365UA, purchased in late 2006 at Best Buy, with Windows XP, upgraded to Service Pack 3. It has a Fujitsu hard disk, 60 gigabyte, partitioned into C: and a Recovery D:.
Windows tries to boot up, but goes to blue screen with the message: "Unmountable Boot Volume" for one second, then just keeps recycling until I force a shutdown.
BIOS Phoenix, hard drive test result: " #1-08 Fail "
I ran a disk analysis/recovery program on the Cdrive and it seemed to show the directory structure intact, and it was able to recover some files. I was using the free one from Seagate (which only recovers small files). The second pass didn't run so well, and during the third run the program said I should not proceed further, and I should contact a professional disk recovery company.
However, the D drive seems to be intact, so, I wonder if the disk is corrupted or just some aspect of the logical C drive is bad. Or does the disk have a mechanical failure, in which case, is a recovery disk even helpful at all?
How can I get the D: to run the recovery software on it? The recovery disks, made by Best Buy, only proceed to the R / F / Q option screen, and when I press R, I get a blue screen every time.
Tapping the F10 key during startup gets me nowhere. Ditto the F11 key.
I dont care about the hard disk; it is the data (files, docs, images, etc) that I want.
I contacted HP to order recovery disks but they are no longer available for my computer. (But see below, "UPDATE")
Any suggestions would be greatly appreciated!
Jon
===============================
UPDATE:
I found a website that offers the following:
www.computersurgeons.com/p-13442-recovery-kit-435422-001-for-hp-model-number-dv6108nr.aspx
Recovery Kit 435422-001 For HP Model Number dv6108nr
Price: $27.00
Recovery Kit Set (An Entire Image of the Computer hard drive when the computer was new)
But I wonder how useful it would be. Early XP , no doubt. And if my hard disk problem is a mechanical fault, would any recovery disk even work? The disks made by Best Buy when I bought mine new in 2006 don't do anything more than go to the R /F/ Q screen and then my computer goes to a blank blue screen when I press R (to recover the OS and apps and data files). And, as I wrote, it is the data that I want, not the disk drive.
Any help here would also be appreciated!
Jon

Hi @goshenguy
Thank you for your inquiry, I am happy to help.
I grasp you tested the hard drive from the bios and it failed. This tests the physical aspcects of the hard drive and when it fails it does require replacement. You were able to retrieve some of your files using recovery software but not all.
Your recovery partition is still intact and when you try to do a recovery with the disks from Best Buy you do not get past these options R / F / Q but will not proceed.
Here is a link to Performing an HP System Recovery (Windows XP, 2006 or Later) that may assist you in performing a recovery.
Here is a link to the Maintenance and Service Guide HP Pavilion dv6000 Notebook PC. Please note chapter 3 page 42 for a replacement hard drive part number.
HP Parts, HP Replacement Parts
If you are still unable to do the recovery, you could try contacting Best Buy for assistance with the recovery kit they provide.
I don't know if it is possible, but you may want to check cloning software to see if you could clone the D partion to the new drive or connect both drives and try a drive to drive copy of the D partition.
If you were able to successfully put the D partition on a new hard drive you should be able to do a recovery from the D partition to take it back to factory.
If none of the above has allowed you to successfully do a recovery, I suggest contacting Best Buy to see it they have options other then purchasing a third party recovery kit.
Good Luck!
Sparkles1
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Mac book pro freezes hard drive failure?

Hi mac users,
I'm new to mac. But i have a problem. My lap top mac. Is freezing and is unresponsive for 20 minutes at a time. IF i click one thing the entire screen is frozen until it can complete the one command.
I went into disk utility and clicked on first aid to try and do repair disk. Which it is doing it say's will take about 8 hours.
The box is displaying this infomation over and over again.
Open error 5: "input/output error" on Applications/textedit.app/contents/resources/english.ipro...
Open error 5: "input/output error" on System libary/coresystems/apple8211agen.app.conte...
I have no clue why it's saying or why it's repeated a thousand times. I tried uninstalling and reinstalling the software. That didn't work. It still giving the same error. I tried reformatting it and rebooting it from the original CD it came with. It seemed to work for a couple of days. Now it's back to acting really really slow.
It's not covered by apple care or a warranty. So i know it's going to cost lots of money to fix. I was hoping i could fix it myself.
My guess it's 1. hard drive failure or 2. I need to reformat it again and reinstall the programs again. Though i don't want to do that. Because it takes all day long.
Thanks for any helpful suggestions. I hope i can get this computer fixed soon.
Julial

Welcome to Apple Discussions!
Sometimes there are just some damaged sectors on the hard drive, but that does not mean the drive is totally unusable. The first step is to make sure your data is backed up as completely as possible. If you aren't able to access your Mac normally, sometimes you can restore data with data recovery tools listed on my backup FAQ*:
http://www.macmaps.com/backup.html
Sometimes then you can repair access to the drive by repairing the directory*:
http://www.macmaps.com/directoryfaq.html
Since a bad directory, and a damaged hard drive can often elicit the same symptoms, data recovery initially is a must, and only then repair the directory.
If after repairing the directory, you aren't able to use your computer, the latter file you mention may have to deal with your wireless drivers. The first one simply has to do with TextEdit, which can be custom reinstalled from the operating system disc that installed the operating system on your Mac. Let us know if you need help with this.
- * Links to my pages may give me compensation.

HT1661 My mid-2009 MacBook Pro has just died via a painful (for me) hard drive failure. I backed up a good percentage of files recently but not enough to keep me happy. I need to access the dead drive on the MBP via a 2008 iMac. Best options?

My mid-2009 MacBook Pro has just died via a painful (for me) hard drive failure. I backed up a good percentage of files recently but not enough to keep me happy. I need to access the dead drive on the MBP via a 2008 iMac. Best options?
I have ordered a 800 firewire to 800 firewire cable and am hoping to use the target mode option to copy files from the MBP.
Is this possible?
Hope so!
Any advice and or help would be greatly appreciated.
Many thanks,
Neil

Thanks Ogelthorpe.
Just bought an enclosure to try that also.
Hoping the MBP isn't really dead but just feigning death
Fingers crossed.

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Hello all.
My Powerbook G4 suffered a hard drive failure a couple of months ago, and every bit of information was lost in no-man's land. After seeking help with Apple, I was sent to DriveSavers. Thankfully, they were able to recover 100% of my drive or that's what they tell me anyway. (No need to scold me, I have learned my lesson about backing up EVERYTHING -- especially when the bill arrived from DriveSavers!) The Powerbook was kaput, so I decided to purchase an new iMac. DriveSavers has put my entire Powerbook contents onto several DVD discs, but so far I have had very little luck with actually transferring and using any of it on the iMac. I have been able to copy document files from Appleworks, Photoshop, etc. onto the iMac, and I can open them and use them with no problem. Although, I did have to go back and re-install the actual Photoshop and Appleworks applications from their original software discs since I was unable to successfully copy the applications from the DriveSavers discs onto the iMac. Still, I am in desperate need of certain Apple applications from the Powerbook that just will not appear on the iMac -- things like Address Book, all of my Stickies , plus the other Stickies that were only located on Dashboard (i was a stickies freak), the emails and contacts saved in Mail, the appts. & scheduling in iCal, etc. I cannot successfully access these kinds of things. I am able to copy an entire disc from DriveSavers onto the iMac, but when I launch the Address Book application from that folder, it just opens up the empty, brand new Address Book from the iMac or the new, empty iCal. The same thing happens with other similar programs. (I think iTunes has been the only thing with which I have any kind of success.) I've even rifled through the DVD discs and gone through my old User folder to the Library folder, then the Caches folder, and finally to the .com.apple.AddressBook folder where I extracted just the Metadata folder which clearly contains all of my contacts. When I try to add just the contact cards to the iMac's Address Book application, I still doesn't work and remains empty. The only way I've been able to look at any of my contacts is to use TextEdit to open those contact cards, and then dig through all of the jargon and piece together the info. It's very frustrating and time-consuming. I would just like for my Powerbook to be reincarnated, if you will, here on this new iMac. Is this even possible? I am completely baffled, and beginning to fear that I may have paid thousands of dollars for DVDs that would serve me better if I were lost in the Sahara and needing to signal a plane flying overhead by reflecting them against the sun. If anyone has any advice or tips, I would be very grateful.
Cheers,
Maize
Intel-based iMac Mac OS X (10.4.6)
PowerbookG4 Mac OS X (10.4.6)
PowerbookG4 Mac OS X (10.4.6)

Hi,
Maybe this article can help :
http://docs.info.apple.com/article.html?artnum=106941#2c
Take a look at the 'manual' backup and restore sections of the article.
Good luck!
iBook G4 Mac OS X (10.4.7)

Can I pull iWeb files back from MobileMe after hard drive failure?

I suffered a recent hard drive failure and while I had my pictures backed up I didn't have my iWeb files back up and don't want to start the website from scratch if at all possible. Is there any way to save the files I uploaded to MobileMe back to my computer so I can continue my website?

Welcome to the Apple Discussions. Chapter 2.3 of the iWeb FAQ.org site has tips on using some of the existing image, audio and/or video files in the published site in the reconstruction of the site.
OT

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