Possible help I bought this iPhone, and after that I told him and lock
Possible help I bought this iPhone, and after that I told him and lock, and I went to a companions did not know what should I do help me
<Personal Information Edited by Host>
If you are trying to activate an iPad or iPhone and it is asking for a previous owners Apple ID and password, you have encountered the Activation Lock. This is a security feature that prevents thieves from setting up and using a stolen or lost iPad or iPhone. You have no alternative. You must contact the previous owner to get permission to use the device. If you cannot contact the previous owner return the device to where you bought it and get a refund. You will never be able to activate the device and no one can help you do it.
Similar Messages
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i downloaded ios 6.1.6 and after that it told me to go to itunes. i dont know what to do next.
Connect your device to your computer and restore it in iTunes.
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Re: Help plz
Mar 23, 2013 3:26 AM (in response to diesel vdub)
Ok . What should i do here . Iam i update or no . Im bought this iphone 1week ago and i bought it with jailbreaking and i want update to 6.1.3 what can i do?? My device is on 6.1.2) my iphone is not international i can only start with 1SIm i heared tjat if i upate my Device it likely willnot camebackagain..! Is that right.. Thankes.!Apple considers jailbreak a misuse of product. Any Apple.com site will refuse to support.
If you bought it with jailbreak intentionally, you made a mistake.
If you found out only after purchase, get your money back by returning it. -
hello,
i restored and updated my iphone 4 to the latest version of 5.1.1 and after that when i connect my mobile to i tunes all i see is a big rectangle and a apple logo on left and a small lock on right side please help me fix this problem.I sloved this issue by resting my phone from settings>general>reset>reset all settings...the problem will be fixed
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I upgraded to IOS 7.0.4 and the iPhone now is on The Activation screen i bought this iphone as USED... and i didn't know the apple id.How can i do it?Now I live in Myanmar(Burma).Please can you help me?........
<Personal Information Edited by Host>RichardRicardo wrote:
I upgraded to IOS 7.0.4 and the iPhone now is on The Activation screen i bought this iphone as USED... and i didn't know the apple id.
Sorry... But... The Apple ID and Password that was Originally used to Activate the iDevice is required.
If you cannot get this information from the seller
Removing a device from a previous owner’s account
You need to return the Device for a refund, as you will not be able to re-activate it.
There is No Workaroud for Activation Lock. -
I bought this iPhone from a guy and later on he passed away in Syria , after that , I tried to update the soft ware to ISO 7 but the system asked me for the old owner's information which I do not know so could you please advice me on that , what can I do to reactivate the device ?
You cannot reactivate the device without knowing the previous owner's information. This is the new antitheft measure built into the iPhone.
There's nothing you can do. You'll need to purchase a new phone. -
I bought an iphone 5 from one of my friends and unluckily I had yet lost his contact, I had update this iphone to IOs 7 and now it's be locked at iCloud because there was no password . Actually I dont know what I must do for its. Experts, please help me!
The friend who sold it to you needed to clear his Apple ID off the phone before he sold it to you. Of course if it wasn't his phone in the first place then he could not do so. He is your friend but you don't know where he is?
There is nothing that will help you short of getting the password for the Apple ID from your friend. If you cannot obtain that there is no workaround. -
I am Hamza of Iraq as possible understand me, bought the iPhone from the owner of the device user and I do not know him and have worked formate device to show white screen and please me to activate the device via email and password Please help me I am po
You need the Apple ID and password that was originally used to set up the device. Ask the seller to give it to you. If the seller is unable or unwilling to provide the information, the Phone is probably stolen. There is nothing you can do.
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for the first time i bought this iPhone, i was enjoying it....i updated it with iTunes from older version to newer version and after installation when it was updating my iphone then suddenly message appear on my pc an error occurred.....n my phone is not working.... :-( what should i do?? m helpless...no support from any side....
and now its not even restoring back....showing me error's
m getting very irritated and unable to sleep jst because of all this crap....
instead i lost 1gb internet data in downloading the updatei tried restoring itz saying error occured 2008 :-(
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please help i bought an iphone from ebay and it is unlocked and refirbished by apple how do i know what sim card to buy for it? iPhone 3G
Contact your chosen cellular provider to obtain a compatible SIM card.
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itunes isnt recognising my iphone 4 after i restored my phone and updated it to ios7 on windows, but the computer recognises it...please help ppl..m done with all the recomendations given by apple
if require the new itunes11.1.X
if you already have that and it's windows then uninstall itunes
use regEdit you can type that in run or the likes and search and delete all hits you get on itunes
then reboot windows and install itunes again -
itunes isnt recognising my iphone 4 after i restored my phone and updated it to ios7 on windows, but the computer recognises it...please help ppl
Make sure you have the Latest Version of iTunes Installed on your computer ( v 11.1)
iTunes free download from www.itunes.com/download -
i've updated my iphone 4 (gsm) to ios 6.0.1 and after that it's stuck in recovery mode (itunes logo cable), i tried many solutions but nothing works, did any one has an idea about this , thank you
I should add that this has never been Jailbroken. I keep reading that a lot of times this is the case for a jail broken phone.
I have also gone through the not very helpfull steps on apples site to fix this.. It is not a security issue since i dont have an antivirus or any 3rd party software for my computer. -
I bought license for adobe creative cloud but i can't use any of the programs. I already used the 30 days trial and after that i couldn't use a single one of the programs. can anybody help me...
Sign in, activation, or connection errors | CS5.5 and later
Mylenium -
I try to restore my iPhone last week but I find out that I had lost/missing a lots of photos and messages that I perviously took and send. can iCloud help mr on this?
me too
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