Possible problems receiving international email?

I have a client whose current hosting provider has trouble receiving emails from outside the US. It seems that they either bounce back or show up as undeliverable. I'm discussing moving his site to Business Catalyst (as well as building a new site for a separate business) and he's asking if Adobe's email service will have similar problems. Does anyone have any experience with this? I've never come across this before, so I'm not sure what to tell him.
Thanks,
Addison

Hi Addison,
Have not experienced this with BC and can only think if either the mail IP was blocked or some sort of local network preventing with your clients external mail provider. 
Not sure if this helps much but wanted to chime in. 
Cheers!
-Sidney

Similar Messages

  • Internal user not receiving internal Email

    I have a user who is not receiving internal Email is she is included with others in the To or CC fields.
    For example emailing [email protected] works, Bob gets the email, but if I email
    [email protected] and
    [email protected] Jo gets the email but not Bob.
    Everything looks OK on the Exchange servers.
    Can anyone advise on a solution?
    TIA
    Dave

    Hello,
    Please follow the DareDevil57 and Rajith's suggestion.
    Besides, please use message tracking to trace the message.
    Cara Chen
    TechNet Community Support

  • I'm having problems receiving/sending emails thru Outlook.

    I switched internet connection from AT&T to Comcast and I'm still utilized several AT&T email address's for free. I'm having problems receiving/sending emails thru Outlook.  Could the problem be due to using their free emails with no support.
    Do I have to go thru yahoo to read/send emails?

    Change the ISP would not effect the email connection generally. (Only when ISP disable your mailbox which they could control directly.)
    I suppose that your Outlook still store/cache the AT&T messages, try to export them as PST data file for backup.
    Setup the new Yahoo in your current Outlook first and then import that backup.pst to continue to use.
    http://support.microsoft.com/kb/287070/en-us
    Thanks
    Tony Chen
    TechNet Community Support

  • Exchange server 2013 - cannot send / receive external emails - we can access owa -we can send/receive internal emails

    Exchange server 2013 in Windows server 2012 VM
    It was working fine then start the issue.
    Firewall is managed externally and the last report said:
    "I checked the firewall logs, which shows traffic being allowed through port 25 from 10.10.10.10 to 4.28.237.225: Log Number 116 Last Activity 2014-08-28 23:48:33 Status [accept] Src 10.10.10.10 Dst 4.28.237.225 Service SMTP Policy ID 1 Src Port 64081
    Dst Port 25 While I showed one log, there were multiple log entries showing the same: traffic being accepted through port 25 from 10.10.10.10 to 4.28.237.225.
    Can you verify that the mail server is set up so as to allow port 25? "
    Today I was able to telnet the server from home: successfully 
    220 DTALL-EXCSRV002.DTC.dualtemp.com Microsoft ESMTP MAIL Service ready at Sat, 30 Aug 2014 16:31:16 -0400 ehlo 250-DTALL-EXCSRV002.DTC.dualtemp.com Hello [70.44.124.141] 250-SIZE 37748736 250-PIPELINING 250-DSN 250-ENHANCEDSTATUSCODES 250-STARTTLS 250-X-ANONYMOUSTLS
    250-AUTH NTLM 250-X-EXPS GSSAPI NTLM 250-8BITMIME 250-BINARYMIME 250-CHUNKING 250 XRDST
    Also the receive - send connectors seems ok
    Mx record point to Microsoft protection:
    dualtemp-com.mail.protection.outlook.com.
    Again, OWA is able to access and send/receive emails internal but never external even no bounceback  just it never arrive.
    Help me please. This is my first admin chaos...

    Hi,
    Is there any update with your issue?
    If the CAS and Mailbox servers are collocated on the same server, the SMTP Receive connection for the Transport service will listen on 2525 instead of 25. If you install the CAS and Mailbox on the same server, please make sure that port 2525 is open.
    For more information about Exchange 2013 mail flow, here is a blog for your reference.
    Exchange 2013 Mail Flow Demystified…Hopefully
    http://blogs.technet.com/b/rischwen/archive/2013/03/13/exchange-2013-mail-flow-demystified-hopefully.aspx
    Hope this can be helpful to you.
    Best regards,
    If you have feedback for TechNet Subscriber Support, contact
    [email protected]
    Amy Wang
    TechNet Community Support

  • Problems receiving bt emails into Outlook

    i used to be able to recieve emails from both virgin and bt to my microsoft outlook but now l cant receive bt, happily receiving virgin which l dont use much and keep getting a pop up box from outlook connector saying password and sign in failed. I dont understand this at all as l have just reset my bt password thinking that would sort the problem but l am now having to log on outlook and bt separately to retrieve emails. please help lm at a loss as lm no pc wizard. The password is defo right think its something to do with setting s on outlook , Cheers help would be appreciated

    mandyg577 wrote:
    i used to be able to recieve emails from both virgin and bt to my microsoft outlook but now l cant receive bt, happily receiving virgin which l dont use much and keep getting a pop up box from outlook connector saying password and sign in failed. I dont understand this at all as l have just reset my bt password thinking that would sort the problem but l am now having to log on outlook and bt separately to retrieve emails. please help lm at a loss as lm no pc wizard. The password is defo right think its something to do with setting s on outlook , Cheers help would be appreciated
    Hi. Welcome to the forums.
    As you say that this has suddnely just started (rather than a few weeks and a few days ago when there were server problems affecting lots of people), then this usually points at an individual account access problem.
    This can be a fleeting problem, but unfortunately can last a few days in some cases. If you keep trying every few hours, it might suddenly spring into life. If after 3 or 4 days it still doesn't work, then pop back.
    Are you with BTinternet or Virgin may I ask, because that could be relevant.
    http://www.andyweb.co.uk/shortcuts
    http://www.andyweb.co.uk/pictures

  • Since updating to ios7 i keep getting requests to enter my password for yahoo mail, my email account, and the itunes account details too. The email is connected though and i have no problem receiving new emails. Any ideas ?

    ...I am also concerned as I found an email in my sent items today to someone i have never heard of before....saying hello. I suspect this might mean the problem is the yahoo account maybe hacked but I have no idea....thanks, Stewart

    It sounds as if your account has been compromised. I would recommend logging into those accounts from your computer and their websites and changing your password.

  • Occasional problem receiving Comcast email on iPhone and MacBook.

    I have iCloud.  Occasionally I will recieve an email on my iPhone but will not receive the same email on my MacBook.  This does not happen all of the time but it does happen periodically.  Any ideas?

    Yes some ideas. Comcast is using pop mail accounts. you need to do some changes to your phone and computer settings in order to accommodate that. (those accounts a bit outdated and need to be managed in order to use with multiple devices)
    http://support.apple.com/kb/HT3228
    Or you want to move on to gmail or hotmail.

  • Exchange 2010 - Cannot receive external emails, only internal.

    Hello, this is my first time setting up Exchange 2010, I have set up exchange 2010 on Windows Server 2008 R2, I can receive internal emails but every time I send out an external email I get a bounce back. I have a domain controller on a separate VM I have
    my exchange on, I have tried going through different courses of action but no success.
    Any help would be much appreciated

    Hi,
    Please also check whether you have been blocked by others via following link:
    http://mxtoolbox.com/blacklists.aspx
    Disclaimer:
    Microsoft is providing this information as a convenience to you. The sites are not controlled by Microsoft. Microsoft cannot make any representations regarding the quality, safety, or suitability of any software or information found there. Please make sure
    that you completely understand the risk before retrieving any suggestions from the above link.
    Thanks
    Mavis
    Mavis Huang
    TechNet Community Support

  • Internal email marked as Junk - Exchange 2013

    Hello,
    As per the title, I have an issue whereby internal email from a reporting server is being classed as Junk in Outlook 2010 and 2013 for all recipients.
     -The Junk-email filtering level for all users in Outlook is set to "Low" and is applied via group policy.
     -I have anti-spam agents installed on all Exchange mailbox servers, but the "InternalMailEnabled" parameter is set to "false" for all agents.
     -The receive connector used to receive internal email has the "Externally secured" flag set, which allows spam-filtering to be bypassed.
     -The "InternalSMTPServers" parameter of the transport config contains the IP of the sending server.
    - The email address has been added to several users "Safe Senders" list in Outlook.
     -I have a transport rule set up to bypass spam filtering for the sending address of the [email protected], yet the email header on any of these messages does not contain the "SCL -1" stamp as per the below:
    #↓    Header    Value
    1    MIME-Version    1.0
    2    From    <[email protected]>
    3    To    <[email protected]>, <[email protected]>
    4    Date    Tue, 10 Mar 2015 07:35:32 +0000
    5    Subject    Report was executed at 10/03/2015 07:35:08
    6    Content-Type    multipart/mixed; boundary="--boundary_90_638c99de-c35d-4d06-b992-536e14201c6d"
    7    Message-ID    <[email protected]>
    8    Return-Path    [email protected]
    9    X-MS-Exchange-Organization-AuthSource    SERVER01.domain.localnet
    10    X-MS-Exchange-Organization-AuthAs    Internal
    11    X-MS-Exchange-Organization-AuthMechanism    10
    12    X-MS-Exchange-Organization-Network-Message-Id    8d357628-f2e9-48d5-77e2-08d2291beca4
    13    X-MS-Exchange-Organization-AVStamp-Enterprise    1.0
    Can anyone assist in explaining why these emails are being continually marked as Junk in Outlook, and any further troubleshooting steps.
    Thanks
    Matt

    Hello
    please show transport rules settings.
    sorry my english
    Hello Sneff,
    Transport Rule output below
    Thanks
    RunspaceId                                   : 503d1c3b-4ab8-4e90-a5dd-a3eefdcbe404
    Priority                                     : 18
    DlpPolicy                                    : 
    DlpPolicyId                                  : 00000000-0000-0000-0000-000000000000
    Comments                                     : 
    ManuallyModified                             : False
    ActivationDate                               : 
    ExpiryDate                                   : 
    Description                                  : If the message:
                                                       Includes these patterns in the From address: 
                                                   '[email protected]'
                                                       and Is received from 'Inside the organization'
                                                   Take the following actions:
                                                       Set the spam confidence level (SCL) to '-1'
    RuleVersion                                  : 15.0.0.0
    Conditions                                   : {FromAddressMatches, FromScope}
    Exceptions                                   : 
    Actions                                      : {SetSCL}
    State                                        : Enabled
    Mode                                         : Enforce
    RuleErrorAction                              : Ignore
    SenderAddressLocation                        : HeaderOrEnvelope
    RuleSubType                                  : None
    UseLegacyRegex                               : False
    From                                         : 
    FromMemberOf                                 : 
    FromScope                                    : InOrganization
    SentTo                                       : 
    SentToMemberOf                               : 
    SentToScope                                  : 
    BetweenMemberOf1                             : 
    BetweenMemberOf2                             : 
    ManagerAddresses                             : 
    ManagerForEvaluatedUser                      : 
    SenderManagementRelationship                 : 
    ADComparisonAttribute                        : 
    ADComparisonOperator                         : 
    SenderADAttributeContainsWords               : 
    SenderADAttributeMatchesPatterns             : 
    RecipientADAttributeContainsWords            : 
    RecipientADAttributeMatchesPatterns          : 
    AnyOfToHeader                                : 
    AnyOfToHeaderMemberOf                        : 
    AnyOfCcHeader                                : 
    AnyOfCcHeaderMemberOf                        : 
    AnyOfToCcHeader                              : 
    AnyOfToCcHeaderMemberOf                      : 
    HasClassification                            : 
    HasNoClassification                          : False
    SubjectContainsWords                         : 
    SubjectOrBodyContainsWords                   : 
    HeaderContainsMessageHeader                  : 
    HeaderContainsWords                          : 
    FromAddressContainsWords                     : 
    SenderDomainIs                               : 
    RecipientDomainIs                            : 
    SubjectMatchesPatterns                       : 
    SubjectOrBodyMatchesPatterns                 : 
    HeaderMatchesMessageHeader                   : 
    HeaderMatchesPatterns                        : 
    FromAddressMatchesPatterns                   : {[email protected]}
    AttachmentNameMatchesPatterns                : 
    AttachmentExtensionMatchesWords              : 
    AttachmentPropertyContainsWords              : 
    ContentCharacterSetContainsWords             : 
    HasSenderOverride                            : False
    MessageContainsDataClassifications           : 
    SenderIpRanges                               : 
    SCLOver                                      : 
    AttachmentSizeOver                           : 
    MessageSizeOver                              : 
    WithImportance                               : 
    MessageTypeMatches                           : 
    RecipientAddressContainsWords                : 
    RecipientAddressMatchesPatterns              : 
    SenderInRecipientList                        : 
    RecipientInSenderList                        : 
    AttachmentContainsWords                      : 
    AttachmentMatchesPatterns                    : 
    AttachmentIsUnsupported                      : False
    AttachmentProcessingLimitExceeded            : False
    AttachmentHasExecutableContent               : False
    AttachmentIsPasswordProtected                : False
    AnyOfRecipientAddressContainsWords           : 
    AnyOfRecipientAddressMatchesPatterns         : 
    ExceptIfFrom                                 : 
    ExceptIfFromMemberOf                         : 
    ExceptIfFromScope                            : 
    ExceptIfSentTo                               : 
    ExceptIfSentToMemberOf                       : 
    ExceptIfSentToScope                          : 
    ExceptIfBetweenMemberOf1                     : 
    ExceptIfBetweenMemberOf2                     : 
    ExceptIfManagerAddresses                     : 
    ExceptIfManagerForEvaluatedUser              : 
    ExceptIfSenderManagementRelationship         : 
    ExceptIfADComparisonAttribute                : 
    ExceptIfADComparisonOperator                 : 
    ExceptIfSenderADAttributeContainsWords       : 
    ExceptIfSenderADAttributeMatchesPatterns     : 
    ExceptIfRecipientADAttributeContainsWords    : 
    ExceptIfRecipientADAttributeMatchesPatterns  : 
    ExceptIfAnyOfToHeader                        : 
    ExceptIfAnyOfToHeaderMemberOf                : 
    ExceptIfAnyOfCcHeader                        : 
    ExceptIfAnyOfCcHeaderMemberOf                : 
    ExceptIfAnyOfToCcHeader                      : 
    ExceptIfAnyOfToCcHeaderMemberOf              : 
    ExceptIfHasClassification                    : 
    ExceptIfHasNoClassification                  : False
    ExceptIfSubjectContainsWords                 : 
    ExceptIfSubjectOrBodyContainsWords           : 
    ExceptIfHeaderContainsMessageHeader          : 
    ExceptIfHeaderContainsWords                  : 
    ExceptIfFromAddressContainsWords             : 
    ExceptIfSenderDomainIs                       : 
    ExceptIfRecipientDomainIs                    : 
    ExceptIfSubjectMatchesPatterns               : 
    ExceptIfSubjectOrBodyMatchesPatterns         : 
    ExceptIfHeaderMatchesMessageHeader           : 
    ExceptIfHeaderMatchesPatterns                : 
    ExceptIfFromAddressMatchesPatterns           : 
    ExceptIfAttachmentNameMatchesPatterns        : 
    ExceptIfAttachmentExtensionMatchesWords      : 
    ExceptIfAttachmentPropertyContainsWords      : 
    ExceptIfContentCharacterSetContainsWords     : 
    ExceptIfSCLOver                              : 
    ExceptIfAttachmentSizeOver                   : 
    ExceptIfMessageSizeOver                      : 
    ExceptIfWithImportance                       : 
    ExceptIfMessageTypeMatches                   : 
    ExceptIfRecipientAddressContainsWords        : 
    ExceptIfRecipientAddressMatchesPatterns      : 
    ExceptIfSenderInRecipientList                : 
    ExceptIfRecipientInSenderList                : 
    ExceptIfAttachmentContainsWords              : 
    ExceptIfAttachmentMatchesPatterns            : 
    ExceptIfAttachmentIsUnsupported              : False
    ExceptIfAttachmentProcessingLimitExceeded    : False
    ExceptIfAttachmentHasExecutableContent       : False
    ExceptIfAttachmentIsPasswordProtected        : False
    ExceptIfAnyOfRecipientAddressContainsWords   : 
    ExceptIfAnyOfRecipientAddressMatchesPatterns : 
    ExceptIfHasSenderOverride                    : False
    ExceptIfMessageContainsDataClassifications   : 
    ExceptIfSenderIpRanges                       : 
    PrependSubject                               : 
    SetAuditSeverity                             : 
    ApplyClassification                          : 
    ApplyHtmlDisclaimerLocation                  : 
    ApplyHtmlDisclaimerText                      : 
    ApplyHtmlDisclaimerFallbackAction            : 
    ApplyRightsProtectionTemplate                : 
    SetSCL                                       : -1
    SetHeaderName                                : 
    SetHeaderValue                               : 
    RemoveHeader                                 : 
    AddToRecipients                              : 
    CopyTo                                       : 
    BlindCopyTo                                  : 
    AddManagerAsRecipientType                    : 
    ModerateMessageByUser                        : 
    ModerateMessageByManager                     : False
    RedirectMessageTo                            : 
    RejectMessageEnhancedStatusCode              : 
    RejectMessageReasonText                      : 
    DeleteMessage                                : False
    Disconnect                                   : False
    Quarantine                                   : False
    SmtpRejectMessageRejectText                  : 
    SmtpRejectMessageRejectStatusCode            : 
    LogEventText                                 : 
    StopRuleProcessing                           : False
    SenderNotificationType                       : 
    GenerateIncidentReport                       : 
    IncidentReportOriginalMail                   : 
    IncidentReportContent                        : 
    RouteMessageOutboundConnector                : 
    RouteMessageOutboundRequireTls               : False
    ApplyOME                                     : False
    RemoveOME                                    : False
    GenerateNotification                         : 
    Identity                                     : SQLReportingServices
    DistinguishedName                            : CN=SQLReportingServices,CN=TransportVersioned,CN=Rules,CN=Transport 
                                                   Settings,CN=Domain,CN=Microsoft 
                                                   Exchange,CN=Services,CN=Configuration,DC=domain,DC=localnet
    Guid                                         : 11f1083e-9e12-45d1-8e8f-3b878d4ca183
    ImmutableId                                  : 11f1083e-9e12-45d1-8e8f-3b878d4ca183
    OrganizationId                               : 
    Name                                         : SQLReportingServices
    IsValid                                      : True
    WhenChanged                                  : 10/03/2015 13:23:11
    ExchangeVersion                              : 0.1 (8.0.535.0)
    ObjectState                                  : Unchanged
    Matt

  • Exchange Server 2013: Not Receiving Internet email

    Hello Guys, I have a new Exchange 2013 install and i am having problems receiving internet email. When testing from https://www.testexchangeconnectivity.com it fails at the last step when it tries to send a test email. I get the following response:
    The server returned status code 451 - Error in processing. The server response was: 4.7.0 Temporary server error. Please try again later. PRX3
    Exception details:
    Message: Error in processing. The server response was: 4.7.0 Temporary server error. Please try again later. PRX3
    Type: System.Net.Mail.SmtpException
    Stack trace:
    at System.Net.Mail.DataStopCommand.CheckResponse(SmtpStatusCode statusCode, String serverResponse)
    at System.Net.Mail.DataStopCommand.Send(SmtpConnection conn)
    at System.Net.Mail.SmtpClient.Send(MailMessage message)
    at Microsoft.Exchange.Tools.ExRca.Tests.SmtpMessageTest.PerformTestReally()
    Any Suggestions??

    http://gerhardwessels.wordpress.com/2013/05/06/451-4-7-0-temporary-server-error-please-try-again-later-prx2/
    Check the above mentioned settings

  • How to have internal email scanned by external MTA.

    Hi, Guys
    For exchange 2013/ exchange online, I know it is easier to have external scanner to scan inbound/outbound email , but i don't know if it is possible to have internal email was scanned by external MTA before deliver to internal
    recipients. anyone know how to  achieve this and if the MTA can change email content?
    please advice urgent from where this can be done , thanks very much!!

    Hi Tony,
    According to your description, I understand that you want to use MTA to scan internal message to ensure security.
    If I misunderstand your concern, please do not hesitate to let me know.
    What’s the meaning of MTA? Message Transfer Agent or the term "MTA" to mean what Exchange refers to as the "Transport”? Transport service handle message routing, more details about Mail Flow, for your reference:
    https://technet.microsoft.com/en-us/library/aa996349(v=exchg.150).aspx#TransportPipeline
    The internal message never leave Exchange Organization, so external MTA cannot used for internal mail flow.
    However, we can deploy anti-spam agent on Mailbox Server to improve security, for example Sender filter, Sender ID agent and content filter agent.
    I find an article about Anti-spam protection, for your convenience:
    https://technet.microsoft.com/en-us/library/jj218660(v=exchg.150).aspx#Mailbox
    Best Regards,
    Allen Wang

  • Exchange 2010: New Mailboxes cannot receive external email, but internal works fine. Existing Mailboxes are working properly.

    Hello,
    I can't seem to figure out what the problem is, but my new mailboxes cannot receive external email. The sender receives an NDR stating the following:
    The error that the other server returned was: 550 550 No such user - psmtp (state 13).
    Internally, the affected mailboxes can send and receive mail, and the mailboxes have no trouble sending mail out of the organization. I do not see an anti-spam solution installed on the exchange server, and I have confirmed that DNS resolved to the WAN IP
    of this server. 
    Can anyone help me? The message tracker didn't appear to have recorded the NDR's that it sent, but it's possible I didn't view the logs correctly.
    Thank you!
    Paul
    My environment contains two servers:
    Server A: Domain Controller, Server 2008 R2, Exchange 2010 Standard
    Server B: Domain Controller, Server 2008 R2

    On Wed, 30 May 2012 02:01:19 +0000, Relion Support Inc wrote:
    >
    >
    >Hello,
    >
    >
    >
    >I can't seem to figure out what the problem is, but my new mailboxes cannot receive external email. The sender receives an NDR stating the following:
    >
    >The error that the other server returned was: 550 550 No such user - psmtp (state 13).
    >
    >
    >
    >Internally, the affected mailboxes can send and receive mail, and the mailboxes have no trouble sending mail out of the organization. I do not see an anti-spam solution installed on the exchange server, and I have confirmed that DNS resolved to the WAN
    IP of this server.
    >
    >
    >
    >Can anyone help me? The message tracker didn't appear to have recorded the NDR's that it sent, but it's possible I didn't view the logs correctly.
    Is your Exchange server exposed to the Internet or do you have some
    3rd-party device that does spam filtering? If you have something out
    in front of Exchange that only periodically refreshes its cache of
    valid SMTP addresses from the AD then you need to adjust the refresh
    rate.
    That "550 No such user" isn't a status code that Exchange returned.
    Rich Matheisen
    MCSE+I, Exchange MVP
    --- Rich Matheisen MCSE+I, Exchange MVP

  • Exchange 2013 not receiving internal and external emails ..

    I have a coexistence of exchange 2007 and exchange 2013 ..2013 mailboxes where able to receive and send mails (internal and external) but suddenly the mail flow has stopped. 
    Mail flow status
    2013 to 2007 = OK
    2013 to internet = OK
    2013 to 2013 = OK
    2007 to 2013 = FAIL
    Internet to 2013 = FAIL 
    incoming internet mails return the NDR below
    Diagnostic information for administrators:
    Generating server: mydomain.com
    [email protected]
    Remote Server returned '< #4.4.7 smtp;400 4.4.7 Message delayed>'
    What could be a possible reason for this? 
    Cheers guys ..
    ..forever is just a minute away*

    Hi Richard,
    Thank you for your question.
    When there is a coexistence of Exchange 2007 and Exchange 2013, external email will be sent and received by Exchange 2013.
    4.4.7 means message expired, message wait time in queue exceeds limit, potentially due to remote server(your Exchange server ) being unavailable.
    If your organization has correct MX record in ISP. We could refer to the following link to check if MX record is correct:
    http://technet.microsoft.com/en-us/library/aa998082(v=exchg.65).aspx
    If we could telnet Exchange server by the following command: telnet mail.domain.com 25
    If there is a receive connector on Exchange 2013 to receive Internet emails, we could create a receive connector to receive message from the Internet by the following link:
    http://technet.microsoft.com/en-us/library/jj657447(v=exchg.150).aspx
    If there are any questions regarding this issue, please be free to let me know. 
    Best Regard,
    Jim

  • I have received an email receipt charging me $109.99 for an app I've never heard of and definitely never downloaded. How do I report the problem and get a refund?

    I have received an email receipt charging me $109.99 for an app I've never heard of and definitely never downloaded. How do I report the problem and get a refund?

    Log into your iTunes account, then click on previous purchases then select the purchased app and then click report a problem.  Then write and explain your problem and I am sure it will be considered. 
    Also change your iTunes password as soon as possible.

  • Intermittent problem receiving email on Centro

    I am troubleshooting this for my boss, he has a Centro using VersaMail v4.0.1.00.  During business hours his email is sent to his office PC using Outlook from our internal email server.  When he is away from the office he closes Outlook and then receives his email with the Centro.  The Centro gets a small portion of the email and he decides which messages to download but the messages stay on the server until Outlook downloads them.  This system works with his phone as well as a few others using their phones.
    The problem is after a day or two with Outlook turned off the Centro fails to receive emails with the following error message
    Action – Auto Sync
    Status – Failed
    Error communicating with server  Please try again
    Initialization
    Connection Establishment
    User Auth
    Process Server Changes
    Process Device Changes
    Disconnected
    Error 0003: 1879: 2828
    It gets this error message every time UNTIL Outlook is started and downloads the messages from the server.  After that the Centro works until the problem repeats itself.  This only happens with his phone.  I initially thought it was a message count or size issue but doesn’t appear to be the case. 
    Thanks in advance for considering this problem.
    Brad
    Post relates to: Centro (Verizon)

    I am having the  same problem with my AT&T Centro except the Centro will not get the e-mails even if outlook has downloaded it already.  I can send e-mails, but can't receive any.  I get the same error code and text.  I have even traded in my first Centro for another one and it started having the same problem withing 2 days.
    Has anyone had any luck fixing this problem?  Please help, this is extremely frustrating!
    Post relates to: Centro (AT&T)
    Message Edited by Heckeng on 11-11-2008 02:22 PM

Maybe you are looking for