Possible scam email about termination of service asking for all my bank details
I have recieved an email saying that i have not updated my account details under "Know your customer"
and my apple and i cloud account will be terminated unless i update my account giving ALL my bank details including bank account number AND sort code details. I have never been asked this in five years. does anybody know if this is Legit
It's not. Forward the email to [email protected] and then delete it.
If there's an actual problem, you'll find out when you try logging into the iTunes Store or downloading content from it.
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just wanted to let others knowacuna matata wrote:
Dear Carolyn
I tried to forward the email to [email protected] but it was rejected saying that that email address was not recognised. Please could you recheck and let me know
Thankyou
Acuna matata
It should be [email protected] You left out a letter. -
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I`ve change my sim-free iPhone 4s (Repair No: R70901554).
Now I try to use new iPhone i received with local russian cellular network but i can`t. When I insert local sim-card the iPhone tell me a about incorrect sim and ask for activation. How i can fix it?
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i try to download the song and it comes up with put in password. then it takes me to a credit card detail place. i have enough money on my account i shouldn't have to use my credit card. how can i use the money alredy on my account?If the amount of the purchase is close to $21.07, then you need to take into account taxes may be added.
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iPhone 5, iOS 7.0.6No one here can help you. Contact iTunes support & see what the deal is:
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I received an email from "Apple Customer Care" to resubmit all my billing details within 24 hours. Is this a legitimate request?
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Hi ...
50 ??
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From the Keychain Access menu bar top of your screen click Keychain Access > Keychain First Aid
Click Verify > Start. if necessary click Repair.
You may need to enter your admin password to proceed.
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Thanks for using the Apple Support Communities.
If you have a payment source associated with your Apple ID, it needs to be a vaild form of payment. To troubleshoot issues with your payment type being declined, please follow the steps below.
In most cases, this issue is caused by a formatting error in the billing address that you have provided. You can correct the issue by verifying that the information you have provided is correct, or by changing the format of your address to match the format that your credit card company has on file.
You can verify and/or modify your billing address by following these instructions:
Open iTunes. If you are signed in to iTunes, skip to step 4.
Note: Verify that you are signed in to the correct iTunes account. If you are unsure which account you're signed into, choose Store > Sign Out and proceed to step 2.
Choose Store > Sign In.
Enter your account name and password, then click the Sign In button.
Choose Store > View My Account.
Click the Edit Payment Information button.
In the Payment Method section, choose None.
Click the Done button at the bottom of the page.
Click the Edit Payment Information button again.
Enter your billing address exactly as it appears on your credit card statement.
Select your credit card type in the Payment Method section.
Enter your credit card information, your card's security code, and the expiration date.
Click the Done button at the bottom of the page.
If the issue persists, contact your credit card company and verify that they and any company they use to process credit card authorizations have the correct information on file.
iTunes Store: My credit card's security code or zip code does not match my bank's records - Apple Support
Take care,
Alex H. -
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Sign out of old ID and sign in with new ID
Settings>iTunes & App Stores>Apple ID
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