Possible Software Conflict?

This is a bit of a long one so please bare with me.
I use a program called MacFamilyTree (MFT) to build my family tree and have been using it on Leopard and now on Snow Leopard. There is also an App for the iPhone which allows you to sync your tree from MFT to it. All of this worked perfectly under Leopard and I was able to sync to my iPhone every time without fail.
When Snow Leopard was first released I installed it as an upgrade and didn't think anything of it until several weeks later I tried to sync MFT to my iPhone and it failed. MFT is essentially an SQLite database into which you can add photos as well as entering data into the fields etc. When you sync MFT to your iPhone it first creates an optimised (smaller) database and resizes all your images before sending it to the iPhone via Wi-Fi.
Since upgrading to SL when I try to sync MFT to my iPhone it creates the optimised database but the second it then says that it's sending it to my iPhone the following appears in Console:
24/03/2010 22:05:12 [0x0-0x31031].com.synium.macfamilytree[28611]
MacStammbaum(28611,0xa0029500) malloc: * mmap(size=214495232) failed
(error code=12)
24/03/2010 22:05:12 [0x0-0x31031].com.synium.macfamilytree[28611] *
error: can't allocate region
24/03/2010 22:05:12 [0x0-0x31031].com.synium.macfamilytree[28611] *
set a breakpoint in mallocerrorbreak to debug
24/03/2010 22:05:12 [0x0-0x31031].com.synium.macfamilytree[28611]
MacStammbaum(28611,0xa0029500) malloc: * mmap(size=171597824) failed
(error code=12)
24/03/2010 22:05:12 [0x0-0x31031].com.synium.macfamilytree[28611] *
error: can't allocate region
24/03/2010 22:05:12 [0x0-0x31031].com.synium.macfamilytree[28611] *
set a breakpoint in mallocerrorbreak to debug
24/03/2010 22:05:12 MacStammbaum[28611] EXCEPTION IN SEND EVENT: *
-[NSConcreteMutableData appendBytes:length:]: unable to allocate memory for
length (171594072)
After that the sync never completes and the file is never updated on my iPhone. MFT also has the ability to publish your tree as a website. If I try and do this when it gets around two thirds of the way through resizing my images the entire program crashes.
Last week I then decided to do a complete re-install of SL from scratch, wiping my drive and doing a fresh install. After doing this and restoring all my data the first program I installed was MFT. Before I did anything else I tried to sync to my iPhone and hey presto it worked! I therefore thought that something must not have been updated correctly when I did the upgrade and that a fresh install had fixed the problem.
Over the next few days I re-installed all my other programs only to find that when I tried to sync MFT to my iPhone a few days ago that it again failed and publishing my tree as a website has gone back to crashing MFT again too!
All the programs I am currently running I was running under Leopard and I was always able to sync.
Since running Snow Leopard it seems that I can only sync if MFT is, potentially, the only other program I have installed.
Therefore I can only conclude that one of my other programs must be interfering with MFT in some way.
I've contacted the company behind MFT and they don't know what the problem is. I really can't face doing another re-install and I can do without uninstalling each program one at a time to see if one of them is the cause (but I will do this if I have to)!
I'm just wondering if there is a way to determine what other program might not like MFT under Snow Leopard but did under Leopard? In case it's needed, here are the programs I have installed:
Adobe Bridge CS4
Adobe Device Central CS4
Adobe Drive CS4
Adobe Extension Manager CS4
Adobe Lightroom 2.6
Adobe Media Player
Adobe Photoshop CS4
Aperture 3
CanoScan Toolbox 5 (Scanning software for Canon Scanner)
Cyberduck 3.4 (FTP Software)
DiscLabel 6.1
Firefox 3.6
FocalPoint 1.1 (plugin for Photoshop and Aperture)
FontExplorer X Pro 2
GarageBand 5
Genuine Fractals 6 (Plugin for Photoshop & Lightroom)
iDVD 7
Imovie 8
Iphoto 8
Iplayer Downloader 3.7
Itunes 9.1
Iweb 3
Keynote 5
Numbers 2
Pages 4
MacFamilyTree 5.7.3
Mask Pro 4.1 (plugin for Photoshop)
Microsoft Office 2008
Microsoft Document Connection
Microsoft Entourage
Microsoft Excel
Microsoft Messenger
Microsoft Powerpoint
Microsoft Word
NeatImage 4.3 (Plugin for Photoshop & Lightroom)
Colour Efex Pro 3 (Lightroom Plugin)
Silve Efex Pro 1 (Lightroom Plugin)
Viveza 1 (Lightroom Plugin)
PhotoFrame 4 Professional (Photoshop Plugin)
PhotoTools 2 Professional (Photoshop Plugin)
Photomatix Pro 3.2.7
Stuffit 11
Toast 9 Titanium
VLC 1.0.2

I'm not in front of my iMac at the moment but it came shipped with 2GB but a couple of months ago I upgraded to the maximum it supported which I'm pretty sure was 3GB (possibly 4GB but certainly no more). As far as I'm aware the largest single image that I've imported into MFT is around 15MB with most being more like 2MB so where 172MB comes from I have no idea!

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Interval Since Last Panic Report: 337136 sec
Panics Since Last Report:          1
Anonymous UUID:
Sun Aug 12 20:59:17 2012
panic(cpu 3 caller 0xffffff80118b7b95): Kernel trap at 0xffffff801183fbea, type 14=page fault, registers:
CR0: 0x0000000080010033, CR2: 0x0000000000000010, CR3: 0x00000000bddec000, CR4: 0x0000000000000660
RAX: 0xffffff8011e8eb04, RBX: 0x0000000000000000, RCX: 0xffffff8011e8eb00, RDX: 0x0000000000000000
RSP: 0xffffff817272bd90, RBP: 0xffffff817272bdc0, RSI: 0x00000000533ce620, RDI: 0xffffff802e075618
R8: 0x000000000002a1d7, R9: 0x0000000000000000, R10: 0xffffff8163066000, R11: 0x0000000000000201
R12: 0xffffff802e075618, R13: 0xffffff802e075620, R14: 0xffffff8048c3af58, R15: 0x0000000000000001
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0xffffff817272baa0 : 0xffffff80118b7b95
0xffffff817272bc70 : 0xffffff80118ce4ad
0xffffff817272bc90 : 0xffffff801183fbea
0xffffff817272bdc0 : 0xffffff801181a32a
0xffffff817272be50 : 0xffffff801184f990
0xffffff817272be80 : 0xffffff8011820abd
0xffffff817272beb0 : 0xffffff8011810448
0xffffff817272bf00 : 0xffffff80118195fb
0xffffff817272bf70 : 0xffffff80118a5ad6
0xffffff817272bfb0 : 0xffffff80118ced13
BSD process name corresponding to current thread: ScreenSaverEngin
Mac OS version:
12A269
Kernel version:
Darwin Kernel Version 12.0.0: Sun Jun 24 23:00:16 PDT 2012; root:xnu-2050.7.9~1/RELEASE_X86_64
Kernel UUID: 8D5F8EF3-9D12-384B-8070-EF2A49C45D24
Kernel slide:     0x0000000011600000
Kernel text base: 0xffffff8011800000
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com.apple.driver.AppleMCCSControl    1.0.33
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com.apple.iokit.IOAHCIBlockStorage    2.2.0
com.apple.driver.AppleFWOHCI    4.9.5
com.apple.driver.AppleUSBHub    5.1.6
com.apple.driver.AirPort.Atheros40    600.70.23
com.apple.iokit.AppleBCM5701Ethernet    3.2.5b3
com.apple.driver.AppleAHCIPort    2.4.0
com.apple.driver.AppleUSBEHCI    5.1.5
com.apple.driver.AppleEFINVRAM    1.6.1
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com.apple.driver.AppleACPIButtons    1.6
com.apple.driver.AppleHPET    1.7
com.apple.driver.AppleSMBIOS    1.9
com.apple.driver.AppleACPIEC    1.6
com.apple.driver.AppleAPIC    1.6
com.apple.driver.AppleIntelCPUPowerManagementClient    196.0.0
com.apple.nke.applicationfirewall    4.0.39
com.apple.security.quarantine    2
com.apple.driver.AppleIntelCPUPowerManagement    196.0.0
com.apple.security.SecureRemotePassword    1.0
com.apple.driver.AppleBluetoothHIDKeyboard    165.5
com.apple.driver.AppleHIDKeyboard    165.5
com.apple.driver.IOBluetoothHIDDriver    4.0.9f8
com.apple.driver.AppleMultitouchDriver    235.27
com.apple.kext.triggers    1.0
com.apple.iokit.IOSerialFamily    10.0.6
com.apple.driver.DspFuncLib    2.3.0f2
com.apple.iokit.AppleBluetoothHCIControllerUSBTransport    4.0.9f8
com.apple.iokit.IOAudioFamily    1.8.9fc9
com.apple.kext.OSvKernDSPLib    1.6
com.apple.iokit.IOSurface    86.0.2
com.apple.iokit.IOBluetoothFamily    4.0.9f8
com.apple.iokit.IOFireWireIP    2.2.5
com.apple.driver.AppleGraphicsControl    3.2.6
com.apple.driver.AppleBacklightExpert    1.0.4
com.apple.driver.AppleSMBusPCI    1.0.10d0
com.apple.driver.AppleSMC    3.1.3d11
com.apple.driver.IOPlatformPluginLegacy    1.0.0
com.apple.driver.AppleHDAController    2.3.0f2
com.apple.iokit.IOHDAFamily    2.3.0f2
com.apple.driver.IOPlatformPluginFamily    5.2.0d16
com.apple.driver.AppleSMBusController    1.0.10d0
com.apple.iokit.IOAcceleratorFamily    19.0.26
com.apple.iokit.IONDRVSupport    2.3.4
com.apple.kext.AMD5000Controller    8.0.0
com.apple.kext.AMDSupport    8.0.0
com.apple.iokit.IOGraphicsFamily    2.3.4
com.apple.iokit.IOUSBHIDDriver    5.0.0
com.apple.iokit.IOSCSIBlockCommandsDevice    3.5.1
com.apple.iokit.IOUSBMassStorageClass    3.5.0
com.apple.driver.AppleUSBMergeNub    5.1.5
com.apple.driver.AppleUSBComposite    5.0.0
com.apple.iokit.IOSCSIMultimediaCommandsDevice    3.5.1
com.apple.iokit.IOBDStorageFamily    1.7
com.apple.iokit.IODVDStorageFamily    1.7.1
com.apple.iokit.IOCDStorageFamily    1.7.1
com.apple.iokit.IOAHCISerialATAPI    2.5.0
com.apple.iokit.IOSCSIArchitectureModelFamily    3.5.1
com.apple.iokit.IOFireWireFamily    4.5.5
com.apple.iokit.IOUSBUserClient    5.0.0
com.apple.iokit.IO80211Family    500.15
com.apple.iokit.IOEthernetAVBController    1.0.2b1
com.apple.iokit.IONetworkingFamily    3.0
com.apple.iokit.IOAHCIFamily    2.2.0
com.apple.iokit.IOUSBFamily    5.1.6
com.apple.driver.AppleEFIRuntime    1.6.1
com.apple.iokit.IOHIDFamily    1.8.0
com.apple.iokit.IOSMBusFamily    1.1
com.apple.security.sandbox    220
com.apple.kext.AppleMatch    1.0.0d1
com.apple.security.TMSafetyNet    7
com.apple.driver.DiskImages    344
com.apple.iokit.IOStorageFamily    1.8
com.apple.driver.AppleKeyStore    28.18
com.apple.driver.AppleACPIPlatform    1.6
com.apple.iokit.IOPCIFamily    2.7
com.apple.iokit.IOACPIFamily    1.4
com.apple.kec.corecrypto    1.0
System Profile:
Model: iMac11,3, BootROM IM112.0057.B01, 4 processors, Intel Core i5, 2.8 GHz, 12 GB, SMC 1.59f2
Graphics: ATI Radeon HD 5750, ATI Radeon HD 5750, PCIe, 1024 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1333 MHz, 0x80AD, 0x484D54313235533654465238432D48392020
Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1333 MHz, 0x80AD, 0x484D54313235533654465238432D48392020
Memory Module: BANK 0/DIMM1, 4 GB, DDR3, 1333 MHz, 0x859B, 0x435435313236344243313333392E4D313646
Memory Module: BANK 1/DIMM1, 4 GB, DDR3, 1333 MHz, 0x859B, 0x435435313236344243313333392E4D313646
AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x8F), Atheros 9280: 4.0.70.23-P2P
Bluetooth: Version 4.0.9f8 10405, 2 service, 18 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: ST31000528AS, 1 TB
Serial ATA Device: PIONEER DVD-RW DVRTS09
USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfa100000 / 2
USB Device: External HDD, 0x1058 (Western Digital Technologies, Inc.), 0x0900, 0xfa140000 / 5
USB Device: Internal Memory Card Reader, apple_vendor_id, 0x8403, 0xfa120000 / 4
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 3
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8215, 0xfa111000 / 6
USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfd100000 / 2
USB Device: IEEE-1284 Controller, 0x067b (Prolific Technology, Inc.), 0x2305, 0xfd140000 / 5
USB Device: Built-in iSight, apple_vendor_id, 0x8502, 0xfd110000 / 4
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd120000 / 3

Update Soundflower to the most recent version. You have an unsupported edition. http://code.google.com/p/soundflower/downloads/detail?name=Soundflower-1.6.6b.dm g&can=2&q=

IPod Touch not Synchronising/New Software Uploads-A/V Software Conflict

Hi,
I've been following the threads relating to the iPod Touch not being recognised (after having dealt with Windows thinking it was a Camera!!). One issue brough to my attention by the Apple Support Team when downloading any new software is a potential conflict with Anti Virus software and firewalls.
I had previously gone through the loop of uninstalling/reinstalling Quicktime, iTunes, Apple Mobile Device Service etc etc.
In my case, when I connected the iPod, iTunes was coming up with a message saying "iPod detected in recovery mode", which then required me to do an updated software download. When running this, it appeared to complete the download, but the iPod remained with the "connection" screen (USB connector and iTunes symbol), as indeed it did again tonight.
I spoke with the Apple Support Team again tonight, and was advised to try disabling my anti virus software and firewall as he suggested that given the long time it takes to download the iPod software update, the AV software may be causing the problem.
This I did, and after having been advised last night to set up a new account, switched to this account, started iTunes, the Touch then went into software upload "mode" and eventually completed and appeared in the devices!!
So that's my problem resolved, but hopefully the advice I received may be of assistance to others struggling with connectivity issues.
Good luck everyone.

Thanks for the information, tony!
Apologies for the nosy question, but what security software do you use? (I know people can have issues with CA software in particular in this context, but it is always useful to know about other packages when trying to help with people in your situation.)

Mindstorm software conflict "resource files not found"

Hi All,
my apologies if this is addressed elsew in the forum - searched but did not find any entries.
I am co-teaching a robotics class to middle school students (Lego FLL) and a class to the high school students using LabView 2009 + Lego kit. After installing the Labview environment I (as well as my co-teachers) can no longer run the Mindstorms software. THe error reported is bout resource files not found.
Co any one shed some light on how to have both environments co-exist on the same laptop?
Many thanks
Raynier van Egmond
Vashon Island (WA) USA.

Hi there. Not a problem. This is probably a known conflict between MINDSTORMS 1.0 and LabVIEW. It can be fixed easily. Please see http://digital.ni.com/public.nsf/allkb/4B0C1BBDA9CFEBE7862573D0005D93C4
This might have also affected MINDSTORMS 1.1 but I can't recall.
Joel Sumner
NI-Shanghai

Blackscreen cold start workaround and software conflict

I, too, have the black-screen on cold-reboot problem, and resetting the PRAM is the best solution I have found, save this one: when I start, I always choose my startup disk by holding down the [option] key during reboot. This lets me choose the windows partition, the mac partition or the external mac partition on my firewire drive (I replaced my hard drive within a week of purchase.) If this fails, and it does 5% of the time, resetting the PRAM multiple times always brings it back.
Initially, I had the problem when I took the Macbook in for the superdrive not accepting most disks issue, and the system failed to reboot at the Genius bar (if it's gonna happen, better it happens on their time, not mine.) After a week, a new logic board and a new optical drive, I can definitely say this is a firmware problem, not a hardware problem. I have done a complete reinstall of the OS, erasing windows, and the problem has not resurfaced since. I am pretty certain that the issue is in a firmware conflict between OSX and MS Windows. Since I only need to use Windows once a month for a specific task, I put my windows installation on a small (30 GB) SATA drive that lives in a desk drawer for 27 days a month. When I need to use it, I swap hard drives.
Windows seems to be causing the conflict here, because when I do have the black screen, if I [option] on startup and use the Windows installation, the machine works fine (except that it is running Windows). No PRAM reset is needed to use the Windows side of the machine.

there are two different suggetions in the forum on how to fix this anoying problem. I tried both. dont know which one helped, but since I applied the "fix" two days ago, the problem has been absent.
What to do:
Fix 1) Start up from the original apple dvd (insert the dvd and hold down the "c" key under start up). When the loading is over - DONT START the software install but under tools choose start-up disk, and choose the hard disk system folder. Then simply choose restart.
Fix 2) In system preferences togle the screen settings away from the standard setting to some other setting, and then back again.
Voila.. so far it seems to work. The explanation is, that resetting the p-ram (optioncommand+pr) deletes some default preferences, that undortunately then are missing.
But the above fixes...fixes that

Inetpp.dll question? (Software conflict?)

Hi all,
Wondering if someone can shed some light on this issue.
We are running Windows 7ProSP1_x64, and iPrint 5.90 on OES11SP1. We have the iPrint client installed on the clients.
We also run LanSchool (Classroom Management, Monitoring, and Corporate Training Software | LanSchool), classroom management software.
After a few months of trying to diagnose a connectivity issue, I believe I may have found a problem.
In the Client Registry, I see this:
HKLM\System\CurrentControlSet\Control\Print\Provid ers\Internet Print Provider
Name = "inetpp.dll"
When I install iPrint client (nipp.exe), this value is changed to
Name = "inetpp.dll.INACTIVE"
and a new key is created
HKLM\System\CurrentControlSet\Control\Print\Provid ers\Novell iPrint Services\...
Now, when I boot, I see an error in the Event log each time, about how the "Print Spooler failed to load print provider inetpp.dll.INACTIVE"
This has been happening for as long as I can remember, and while it's probably deadweight slowing down the boot time, it hasn't affected me.
Now, after much trial and error, I have isolated iPrint and the above "HKLM\System\CurrentControlSet\Control\Print\Provi ders\Internet Print Provider\.." registry entry as a possible cause of the problem.
When I rename Name to inetpp.dll, or if I delete the entire "HKLM\System\CurrentControlSet\Control\Print\Provi ders\Internet Print Provider" key, Lanschool begins to work. When I revert the registry and reboot, the problem arises again.
I am about to contact LanSchool for comment, but my question is, is there a reason iPrint installation renames this key? I can only assume it is so an iPrint Client uninstall (nipp-u.exe) can rename it back to original pre-iPrint state (I have verified this is what happens).
Can anyone comment on the impact of changes around this registry key?
Thanks.

Hi,
inetpp.dll is a Microsoft Windows System DLL. It belongs to the MS Internet Printing Provider.
Novell replaces this with the Novell IPP Provider and renames the registry entry to inetpp.INACTIVE rather than deleting the registry entry.
So if your Software depends on the MS Internet Printing Provider you should check out if iprint still works fine even if you reactivate the ms ipp again.
Otherwise, if your Software works also fine after deleting the MS Internet Print Provider key, I would suggest to do this.
regards
Tobi

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