Possible solution to iTunes registry permission problem (Vista)

My problem seems to closely mirror many of the ones I've been reading about here and elsewhere on other forums. And at least one person had the same exact problem when I tried to update, install, or even uninstall iTunes 7.6
I kept getting an error that the registry key HKLM\Software\Classes\Interface{915DA835....blahblah} could not be opened, access denied etc. -- even though I was logged on as Admin and I tried running the iTunes package as Administrator.
I tried modifying the permissions for that key. No dice.
I tried a complete uninstall and registry dump of iTunes and QT-related keys -- I even used MS Windows Installer Utility. That didn't work. Moreover, when I tried to reinstall, I was locked out of other subkeys as well.
Then I was searching around MS's support forums and found this thread:
http://forums.microsoft.com/MSDN/ShowPost.aspx?PostID=1423928&SiteID=1
There are detailed instructions (but not too complicated) to restore admin permission to the entire registry. I performed the first two steps of the instructions, and it worked fine.
1) Specifically, I downloaded and ran the utility software
2) Then created the .bat file using NotePad, pasted the command instructions and and saved the file
3) Created a System Restore Point and backed up my registry
4) Rebooted in safe mode with command prompt. I don't know if the safe mode reboot was necessary, but I wanted to make absolutely sure. (Note: the instructions say to "run from the elevated command prompt", which means running Command Prompt as Admin; I decided to use Safe Mode instead)
5) I ran the program +(remember where you save it!)+
c:\[dir where you saved it]>fixregistrypermissions.bat
-- it took a few minutes to run completely, restoring permission to all but but 4 registry keys, for some reason.
6) I restarted Vista normally (oddly, my system started running REAL SLOW; having just done all this last night, I'm not sure if this is now a new problem)
7) Made another System Restore Point, to be safe
8) _Uninstalled completely_ the remnants of iTunes and QT -- including Apple Mobile Device Support, Apple Software Update, Bonjour
9) Made another System Restore Point
10) Rebooted
11) Dumped any app data and folders related to iTunes (deleted AND empty recycle bin); I was not able to remove the Bonjour folder
12) Rebooted
13) Installed iTunes package (run as Administrator); I even ran it in XP Compatibility Mode, which resulted in a prompt that the program is supposed to run in Vista. OK, whatever.
14) Rebooted
15) Launched iTunes, launched QT. Worked fine.
16) Plugged in my Nano and iTunes and iTunes recognized it, no problem.
Hope this works for the rest of you...
PS: I forgot to mention that successfully reinstalled iTunes using the full software package download available at http://apple.com/downloads
I also disabled the automatic updates, which was how my problem started in the first place!

Try modifying the extension.
kwadz wrote:
Were you guys having problems with any other Windows apps touching the registry, too? I'm having a ton of these problems, mostly where my apps won't retain reg saved information like settings, etc. iTunes is the first place I noticed it, though. I also can't boot into Vista's safe mode without getting a crcdisk.sys error. Running the msft application to edit reg perms didn't help me as many of them failed.
Any ideas?
No problems that I can tell, though I came back to this thread to remind me how to fix it because iTunes started acting up again. <grr!>
But if you've tinkered with the registry before, that could cause a lot of problems. I would check with Microsoft about the "crcdisk.sys" error. Sorry, buy I don't know what that is.
As far as having to fix it this time around, good thing I still had the .bat file on my computer. I ran it again, tried "repair" of iTunes in the Control Panel instead of the laborious process of uninstall/reinstall. I have to reboot to see if that worked. :fingers crossed:

Similar Messages

  • Problem to make new project in visual studio 2012 Ultimate RTM This is often caused by registry permission problems

    hi
    i Install Visual studio Ultimate 2012 RTM and ..
    when i want to create a new project (windows application form C#) give me this error :"Visual Studio does not have permissions to read the template information from the system registry. This is often caused by registry permission problems"
    what can i do for this problem ?
    how can i solve this ?
    Visual studio Ultimate 2012 RTM

    This issue is quite wide-spread and it affected older Visual Studio versions. I am disapointed by the amount of junk advice and the lack of proper stance from Microsoft.
    The only correct solution I could find was provided by HallCrash on July 01, 2010 in this similar thread:
    social.msdn.microsoft.com/Forums/en-US/vbexpress2008prerelease/thread/c273b0e1-7f46-4065-afaf-4edf285d2531
    Ironically, that thread is locked and I was not able to give recognition to HallCrash there ...
    You'd have to scroll almost to the bottom to find HallCrash's solution. That solution is based on a Microsoft supported tool (SubInACL) which can be downloaded here: microsoft.com/en-us/download/details.aspx?id=23510. It limits the registry changes strictly
    to Visual Studio. Nevertheless, start by creating a System Restore Point.
    I do not trust and would not recommend using unknown software (such as the Softpedia suggestion) for this.
    Cheers

  • Possible solution to iTunes 6 problems

    After experiencing problems with iTunes 6 upgrade...namely difficulties with soundtracks that I had previously purchased for background music in existing slide shows created in iPhoto and iMovie, a tech support guy spent about 30 minutes with me to sort it out. Finally it was determined that I needed to upgrade Quicktime. That was the solution that worked in my case. I work on a PowerMac G5 with all the latest "i" stuff. Hope this helps someone.

    Made sense to me, so I did it. Unfortunately, the problem still goes on. Fortunately, I could use QuickTime 7.0 Pro anyway.

  • Possible solution to iTunes 6 not opening, and B Noir is a genius

    Hello
    Im a first time poster here, and I have had some success getting my iTunes 6 update to work after I was experiencing the same problems that many posters here have had. I thought I would share how I fixed it, and maybe it would help someone else out.
    I upgraded to iTunes 6, and it wouldnt open. After doing a little searching, I saw that a lot of people that had problems had Norton Internet Security. I figured for sure that was my problem.
    So, after a couple hours of trying different fixes, I finally figured I would uninstall NIS, and get another firewall/virus software. iTunes STILL would not open! (Neither would Quicktime).
    I ran MSCONFIG with the following steps (This was found on another thread on this forum)
    1. Start > Run > type "msconfig" and press enter
    2. Go to the services tab
    3. check "hide all Microsoft services"
    4. click disable all
    5. find "iPodService" and check that one (so its the only process)
    6. go to the startup tab
    7. click disable all
    8. check qttask and ituneshelper so they are the only programs checked
    9. restart
    When I restarted, iTunes started fine. However, this isnt the end to the solution. This basically shuts all other services down on your PC.
    I had read in another post here by B Noir (who seems to be able to fix all problems if you post it! Thanks B) that there are a lot of malware exe's that can get on your machine that are 6 character .exe files. I started MSCONFIG again, paid close attention to all of the things on the 'Startup' tab, and sure enough - I had a file named YCRIYK.EXE that looked completely unfamiliar. I also googled it, and only got back three suspicious hits, one of which was an Asian website that I couldnt read, the other ones being related to spyware. I should also add that I am relatively paranoid when it comes to spyware/viruses, and that in addition to NIS, I also run Adaware, as well as several other spyblocking tools pretty often - I have no idea what this file is or how it got on my PC.
    So, I turned all other services BACK ON (using the steps from MSCONFIG) EXCEPT for that one. I also reinstalled NIS to verify that indeed it was not the problem. Im assuming that this was some type of malware conflicting with either Quicktime or iTunes, because making sure that didnt start fixed my problem, and iTunes/Quicktime is working now.
    Good luck to you all. I know how frustrating this can be!
    Dell Dimension 8200 Windows XP
    Windows XP
    Windows XP

    I can sympathize with your situation, archerdave1.
    Firewall software and anti-virus software are supposed to prevent things from running on your computer. This is to protect you from malicious software running without your knowing about it.
    If you run firewall and anti-virus software, it is your job to tell those utilities which programs (eg iTunes) that you want to be exempt from their operations. You have to manually configure your firewall and anti-virus software to play nice with iTunes or any other similar program. This is not Apple's fault, and it's not Microsoft's fault. You as the user have to learn how to do this.
    You also need to know how to use msconfig.
    For all the above reasons, Windows computers are very hard to work with and configure these days. I'm a professional computer technician, and it bothers me that people who really don't like to tweak computers are going out and buying Windows systems. They are just too complex.
    There is a perfect solution to your problem. You can switch to Macintosh. Since there is NO spyware and NO viruses that affect Mac OS X, you can ignore all those anti-virus and anti-spyware headaches and just enjoy using your computer.
    Moral of the story: If you don't want to tweak and configure your computer constantly to protect against malicious security problems, just get a Mac. Problem solved.

  • Found a possible solution for iTunes constantly reopening

    My iTunes kept reopening every time I closed it - like 20-30 times in a row, with me quitting, force quitting, etc., even as my force quit window was up. I would force quit the application but it's logo wouldn't disappear. Searching around on these forums I poked around a bit and figured out that when I hid my RAC (Red Alarm Clock widget, which works with itunes, though isn't constantly playing), I could quit without the icon popping right back up. So if you're having this problem you might try hiding (you don't have to delete it, just move it from the main dashboard) any widgets that work with iTunes.

    For a more systematic approach see Repair security permissions for iTunes for Windows.
    tt2

  • Possible Solution to Itunes Trojan Horse issue

    I simply updated my AVG and Itunes opened with no problems. Good Luck!

    just update AVG, there was a programming or communication problem between the two, AVG was just detecting iTunes as a virus, it has been fixed, just download the update from AVG and rerun it. I happened to have uninstalled iTunes too but I don't think it is necessary. You can if you want. There was no virus in iTunes, I have friends who have another antivirus program and they had no problems. I would still keep AVG if you have it, it is a good program, just a glitch.

  • Possible solution to some iWeb 09 problems

    Like others here, I've had a very frustrating time with iWeb 09 since installing it. I was unable to publish my old site and got errors. What has worked for me after trying other things was creating a new site in 09, then duplicating each page of the old site and then dragging the DUPLICATE page copies into the new site. Also, try to have a backup copy of your site if possible. I totally lost my old site at one point, but I luckily had a backup copy using MultiSite. Hope this helps

    I'll echo that I had some luck with this approach as well. I say some b/c some of the movie pages were inconsistent.
    What I found that worked best for me was to delete every reference to the old site off idisk and then re-publish my existing domain (i.e not the new experiment site I had created). This published once with no problem. Then, I goofed up and renamed it as I was checking iweb out and then, ugh, the thing wanted to re-publish. Since then, I have literally had 3 trials x 4 hours each trying to upload and then I get an error message at the very end of the 4 hours. But deleting the old info off idisk was the only thing to help me get it published at X + 48 hours.

  • Possible solution to the black screen problem

    My macbook air is 13-inch, 128GB
    OS is os x 10.8.4
    My problem is:
    After closing the lid, the mac goes to sleep. And after a time which is longer than the value of standbydelay setting (to know what is standbydelay plz refer to https://developer.apple.com/library/mac/#documentation/Darwin/Reference/ManPages /man1/pmset.1.html), open the lid, then the screen goes black directly, no login screen, but the backside logo is lighting, the keyboard is lighting, and the screen has faint light, not complete dark.
    My solution:
    The following is useless or just temporal
    1. Reset SMC or PRAM
    2. Select startup disk
    3. Reinstall OS X
    4. Delete sleepimage file
    The following method is not good, so i don't give it a try
    pmset -a hibernatemode 0  (disable Safe Sleep, which can result in data loss)
    The following is what I use and useful until now
    Click System Preferences
    Click Power Saver
    Click Lock to lock it
    Import plz Note: If u reboot it, u need to Lock it again. Because the system unlock it after a reboot or shutdown-start.
    Apparently, it's another OS bug which is so ugly. Does apple have a test team?
    Try it and check it for a few days
    If it works, plz post it to let others and me know

    Second day and no freeze from sleep.

  • Possible solution to iMovie generating thumbnails problem

    I have been using iMovie '09 (version 8....) to import videos from a SONY hdr-cx360 camcorder for almost a year without problems.  The camera was set (by default) to also take still photos whenever it detected a smile on a face.  Last week I noticed one video event had a lot of associated still photos, and I decided to import these into iPhoto.  When I was done and went back to iMovie to import the video I started to have all kinds of problems with "failed imports" or successful imports followed by never-ending "generating thumbnails" processes.  I searched this community and other online sources and tried a few suggestions.
    First I used iMovie to create an archive of my camera on my hard drive.  I then tried to import video events from the archive, but encountered the same problems as when trying to import from the camera.
    I then deleted from my iPhoto library all photos I had imported into iPhoto from the video camera, but the problem persisted.
    Then I deleted the "com.apple.iMovie8.plist" (and the iPhoto preference file) from   /Users/USERNAME/Library/Preferences
    Restarted the computer and iMovie, but this didn't solve the problem either.
    I used Disk Utility to fix permissions and verify/repair the disk, but no difference.
    I had already looked in Macintosh HD/Library/Preferences/ for an iMovie preference file to delete, but there isn't one.  Today I looked again and noticed that while there isn't an iMovie preference file, there IS an iLife preference file:  com.apple.iLife09.plist
    I moved the file from the folder to my hard drive, rebooted the iMac, and launched iMovie.  Again I tried to import from the camera archive on my hard drive and this time every video imported fine and thumbnails completed successfully.  We'll see if the solution sticks for the next round of video imports.
    Not sure what to do with the com.apple.iLife09.plist since I noticed it was not recreated in the Preferences folder.  Will hold onto it for a while I guess.
    [BTW - I think in my case the trigger for these problems was having iPhoto and iMovie open at the same time and both connecting to the camera].

    It sounds like your iMovie is in a "hang" condition, because it should not take that long.
    I would recommend that you close iMovie. Then, in the finder, go to the Movies/iMovie Events folder and find your Event. In the Event, you should see the files you just imported along with two additional folders: thumbnails and cache. Leave the main video files alone, but drag the thumbnail folder and cache folder to your desktop temporarily (In case this does not work, you can move them back).
    Then reopen iMovie. It should regenerate the thumbnail files.

  • A possible solution to FCP X memory problems - it is working for me so far

    I think I may have found a way to prevent FCP from gobbling up all available memory (and bring my mac to its knees).
    The idea came to me from a post by Tony Reidsma  in this thread: https://discussions.apple.com/thread/3770230?start=0&tstart=0
    He pointed to this page regarding memory usage in FCP X and Motion: http://bradbell.tv/filmmaking/improving-ram-performance-in-final-cut-pro-x/
    The above page,mentions a preference setting that exists in Motion but "not in FCP X" - the setting for a "cache percentage".
    This is supposed to determine how much of the available memory Motion should retain for caching content (or so I gather).
    Sure enough, this preference is not there visibly in FCP X, but since FCP X and Motion share a common foundation, I thought it might be there anyway.
    So after looking into the plist files in XCode, I found the name of this preference setting and used the defaults command in Terminal.
    I have been throwing everything at it for a day now and it seems to be working well, so I thought I'd share.
    Here is the relevant defaults command (NOTE: use this in Terminal when FCP X is NOT running):
            defaults write com.apple.FinalCut OZPreferenceManager::CachePercentage -int 20
    (this seems leave free about 20% of the ram available when FCP X starts; I have experimented with different values, and apparently the higher the number, the more free memory is untouched)
    I have 15 applications running in MacBook Pro (with 8GB Ram), for hours, and no memory problems (and no need to "purge"). And FCP X and all other applications have not shown any of the slowdowns typical of low memory situations.
    NOTE: While I have not experienced any negative effects, I have no internal knowledge of the software and no guarantee that this is effective or harmless.
    One can revert the above setting by typing (or pasting) the following in Terminal (again, with FCP X NOT running):
        defaults delete com.apple.FinalCut OZPreferenceManager::CachePercentage
    If any of you try this and it does or does not work for you, I'd appreciate if you post your results back here.

    Hey Luis, and everyone else.
    I just tried your terminal script, and it has completely cured the sluggish problem with FCPX. Thank you, thank you , thank you!!.
    I am working in a pretty large project, and now is flowing like a champ. Even skimmin is on point.
    The project is 60 GB in size and I didnt create optimized media or used Proxy, so is working out of the RAW data, and boy must I say is flowing.
    Again thank you dude.
    PS: to you all out there, if you jump in a large project, I found that by making compund clip over compound clip helps the speed of the whole project. Example: I am braking down scenes in to compound clips, and portions of the scenes in to more compund clips, that has created a fast flow to go in an out of.
    Macbook Pro 13 2009,
    8GB ram / 750GB HDD
    FCPX 10.0.0

  • What are the possible solutions..?

    I have a column in a database table of type LONG RAW . This column was represented as an OLE Container - which in 10g is obsolete - in a form (Forms 6i). Trying to compile this form to Forms10g , I receive an error FRM-30454.
    Is it possible to retain the form as it is , by simply change a property , ....
    Anyway , What are the possible solutions for this kind of problem?
    Thanks , Simon

    Nice subject title. It is as good as "Urgent. Please help". Why don't you go back and edit your message and change the subject to something like:
    Long Raw / OLE: 6i to 10g

  • IPod is not recognized by Windows Vista - possible solution

    During the past couple of weeks that I faced this problem I found out that a lot of people had the same question as I did.
    Here is a possible solution.
    I have HP Pavilion laptop with Windows Vista. After I connected my new iPod – it didn’t show up in My Computer as a new device and in Device Manager it was listed in “Other devices” with a question mark next to it. I already had iTunes installed – it didn’t show up in iTunes. On the attempt to reinstall the driver I had a message that the driver was found but an error occurred while installing it.
    Here is what I did:
    1. Install iTunes (it has iPod driver for Vista in it).
    2. Turn on iPod and connect it to computer.
    3. Restart computer with iPod turned on and connected to computer.
    4. On the start up the computer will begin automatically installing the driver and the message will appear in the corner that new device is being installed.
    5. After it has been installed – check My Computer – you should see it listed there.
    6. Run iTunes and configure iPod.
    iTunes might run a little bit slow when configuring iPod for the first time.
    Good luck.

    if only this fix worked for windows xp or even 2000 (at my job)
    insane, but it IS a driver/usb problem i now know, at least i've gotten that far.

  • Apple solution to iTunes install problem - More needed from Apple

    Apple has published a fix for the problem arising from attempts to install the latest iTunes upgrade at http://support.apple.com/kb/ts3074.
    In it they suggest the issue may be caused by a bad installation of a version of Microsoft's .NET Framework.
    Find this somewhat preposterous for the simple reason that all was well until the attempt to load the new upgrade of iTunes.  For Apple's suggestion to hold true it can only mean that none of my other applications make any use of MS.NET Framework, which I very much doubt.
    Performed the fix for Windows7 prescribed by Apple, namely downloaded and ran Microsoft's .NET Framework taking the 'Repair' option when prompted. When Repair completed successfully you have to shut down and restart Windows to make the repaired software available.  Did this and on restart lo and behold the R6034 message appeared again.
    Did a search of the Registry for 'R6034' but not found.
    Being unsure what was issuing the message deleted iTunes and restarted the system.
    Again lo and behold the R6034 message appeared again.
    Fortunately had been away from my computer for several weeks, and as the only upgrade actioned since my return was for iTunes carried out a System Restore.  This got rid of the R6034 message, everything worked fine, and when I shut down Microsoft automatically reinstalled all its upgrades after the Restore point.
    Then moved to put back the iTunes upgrade prior to the current one.  ITunes stopped me in my tracks by halting the reinstall because "A later version of the program had been installed". Presume this was because iTunes detected from its records that I had actioned the latest upgrade
    As I see the iTunes upgrade as the problem, I'm hoping firstly that someone from Apple will read this and:
    1     provide more support than it has to date; and
    2     allow those who want to pass on the upgrade reinstall the previous version of ITunes.
    Cheers.

    Intresting notes... When you download album artwork from iTunes it really doesn't add it to the MP3 track, it stores it elsewhere and assoicates it internally some how to the album. Where as adding a artwork in through the actual file will change the size of your MP3 track, by embedding the artwork into it so that other apps (like windows media) can see them.
    That would be an interesting find if that is indeed the case.... Furthermore if that solves the problem, than apple should have an easy fix on thier hands.
    However, since most of my music is direct downloads from iTunes and has the artwork directly embedded into the music files like I mentioned above that might be why I've never encountered the issues.... As I found out about this quirk a while back, because some of the tracks on the PC or on my iPod would never show the album cover before...
    Hopefully someone else with the same problem can help confirm this possible solution!

  • I get the message 'ITunes has stopped working' whenever attempting to open iTune. The problem Event Name='APPCRASH'. The Fault Module Name=iTunes.dll. The fault module version=11.1.5.5. Anyone has a solution?

    I get the message 'ITunes has stopped working' whenever attempting to open iTune. The problem Event Name is 'APPCRASH'. The Fault Module Name is iTunes.dll. The fault module version is 11.1.5.5. Does anyone has a solution?

    Hello, philos188. 
    Thank you for visiting Apple Support Communities.
    Here are a couple troubleshooting articles that I would recommend going through.
    iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
    http://support.apple.com/kb/ts1717
    iTunes for Windows: Unable to install or open
    http://support.apple.com/kb/ts5376
    Cheers,
    Jason H.

  • Buy my problem of camels Store Lee games possible solution for me my problem?

    Buy my problem of camels Store Lee games possible solution for me my problem?

    This worked for me, sort of. A while back when I downloaded that windows update that installed the new version of IE, I noticed that IE wouldn't connect to the internet and pages wouldn't load. However, I thought nothing of it because I use Firefox and FF was working just fine.
    I went into IE earlier this evening (it still wasn't working) and tried to follow your recommended steps. I got up to step 4 and IE froze. I tried closing it, reopening it and repeating the steps but it would always freeze at step 4. In another thread, someone was saying that iTunes released a security update and that fixed the store for them so I tried opening Apple Software Update and that froze. I tried it several times, nothing. Would always freeze. I even tried updating thru iTunes and IT would freeze.
    Finally, I went to the control panel and uninstalled IE7. The iTunes store and the Apple Software Update program are now working! So thank you very much for your suggestion. Otherwise, it may have never clicked with me that IE was the problem.
    Windows XP

Maybe you are looking for