Possible Wrong Sim Card!! - Please help!
My Husband and I signed up for the Epic 4G phones with the Lady Gaga promotion with Sprint. I called to activate our phones and mine works fine. My husband's phone not only isn't activating, but when he attempted to contact customer service to find out why his phone was having issues, the link from his phone took him to verizon customer service, not Sprint!!
Is it possible the wrong company's sim card could have been put in his phone by mistake??
The Samsung Epic 4G does not take a SIM card, or have any way of being associated with Verizon Wireless. What link did you follow? Samsung manufacturers phones for all carriers, so you could have been misdirected. Did you purchase your phones online? You can always stop by your local Best Buy Mobile store to see if they can assist you, or call 1-888-BEST-BUY.
Dan K. | Mobile Specialty Stores
Any opinions expressed in this post are those of
the author and do not represent Best Buy Co., Inc.
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