Post 2.2.1 upgrade iPhone / iTunes sync crashes iTunes
I upgraded my 3G iPhone to v2.2.1 today after taking a backup.
Following an incident free upgrade - sync'ing the iPhone produces a crash in iTunes during the application sync section.
Has anyone else experienced this problem?
Thanks
Thanks for kicking this off Alex! Some further details on my 2+ hours of trial and error, trying unsuccessfully to solve this problem.
My issue seemed to be triggered by attempting to delete some songs on my iPhone. Delete seemed to be progressing until iTunes hung (spinning beach ball) and finally crashed/quit. "Submit error report to Apple" dialog appeared and I have been submitting them pretty much each time it happens. Looking at iPhone, songs in question appeared to still be there, but interestingly album art was replaced by completely unrelated podcast album art. Song track times listed correctly, but when played it just skipped through each track in a second. So some corruption occurred at some point that might have triggered all this. After restoring, no apps will fully sync (if you select just one app, it will appear to install until nearly done, then iTunes crashes). No music will copy without triggering a crash. Interestingly, personal data (contacts, texts, etc) for built-in apps restored fine.
I believe the only thing I installed on my G5 between yesterday (when all seemed well) and today was iLife Media Browser Update.
Let's hope we see 2.2.2 very, very soon. I want my iPhone back!
Similar Messages
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Re: Post 2.2.1 upgrade iPhone / iTunes sync crashes iTunes
I realize this should be a different thread, but since this thread has a lot of visibility on the 2.2.1 firmware...
Anyone having strange issues? I've noticed:
1) Sync of new data takes much longer (new app load, etc...)
2) I've had 4 or 5 app crashes on apps that used to work flawlessly. The crash occurs after extended use.
Haven't pulled the logs yet, but I'd really like to see a new firmware update so I can stop living in fear.Thanks for kicking this off Alex! Some further details on my 2+ hours of trial and error, trying unsuccessfully to solve this problem.
My issue seemed to be triggered by attempting to delete some songs on my iPhone. Delete seemed to be progressing until iTunes hung (spinning beach ball) and finally crashed/quit. "Submit error report to Apple" dialog appeared and I have been submitting them pretty much each time it happens. Looking at iPhone, songs in question appeared to still be there, but interestingly album art was replaced by completely unrelated podcast album art. Song track times listed correctly, but when played it just skipped through each track in a second. So some corruption occurred at some point that might have triggered all this. After restoring, no apps will fully sync (if you select just one app, it will appear to install until nearly done, then iTunes crashes). No music will copy without triggering a crash. Interestingly, personal data (contacts, texts, etc) for built-in apps restored fine.
I believe the only thing I installed on my G5 between yesterday (when all seemed well) and today was iLife Media Browser Update.
Let's hope we see 2.2.2 very, very soon. I want my iPhone back! -
I am getting this number when trying to upgrade iphone/itunes -402653138?
please help
For advice on that one, see the Error 40265xxxx: section of the Specific error codes and resolutions section of the following document:
Update and restore alert messages on iPhone, iPad, and iPod touch -
My OS is current and up to date. No problems there.... Intel based iMac, relatively new....
But since i did the upgrade to iTunes 10.5 i cannot sync my iPhone. It's a 3gs. Oddly - my wifes iPhone will load and sync (it is a first gen iPhone, btw).
Neither device is, or evr has been jailbroken. mY iPhone was syncing perfectly until the upgrade to 10.5.Had the same thing happen to me when I tried syncing my iPhone this a.m. - talked to Apple 7 hours ago and evidently there's an "issue" with the iTunes server. The Apple adviser told me to try syncing in an hour. Well, rather than do that, I've continued to check Twitter, searching on "itunes sync" or "itunes server" - seems the problem's still going on.
I'm going to wait it out til tomorrow. Or whenever.
The REASON I was synching is that ever since the iOS 5 "upgrade" photos that were in albums synced from iPhoto had disappeared. Not all the photos, just all the photos in some albums. Weird.
Too many bugs in iOS 5 (syncing, Bluetooth connectivity, etc.). They should have waited til it was right before releasing it. -
Upgraded to iTunes 11. Now, I can not sync my music to my iPhone 4S (iOS 6.0.1). Apps, movies and videos sync OK. Music is the problem. Tags are correctly check-marked. NO ERROR MESSAGE THOUGH. Just a No Content in the Music App in the iPhone. Any ideas ???
Bump!
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Im having major problems syncing my iphone 4 to itunes, this problem started after upgrading to ios 5. I have upgraded my itunes, turned sync by wifi on and off but still nothing. Everytime I try to sync my iphone it just says sync cancelled. Please help.....
I'm having the same problem ! Each time the sync starts it suddenly stops and says finished syncing
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I just got an iPhone 4 as an upgrade from the original iPhone 3. I came home and tried to sync it with my iTunes and it says I need to upgrade my iTunes to work with the 4. The current version of iTunes isn't compatible with my G5 mac????? Help
Return it.
The requirements are on the box and on the website:
Mac system requirements
Mac computer with USB 2.0 port
Mac OS X v10.5.8 or later
iTunes 10.1 or later (free download fromwww.itunes.com/download)
iTunes Store account
Internet access
http://www.apple.com/iphone/specs.html -
Since I upgraded to iTunes 10.7, I can no longer sync my iPhones nor my iPad.
For all devices, iTunes says "could not back up ... because a session could not be started".
I'm on w7x64, updated.
I have already tried to re-install, reboot, stop/restart Apple mobile devices service, without success.
Thanks!I have had this problem with Windows 7 and iTunes updates for some time. Each time it takes hours to solve but with the over the air upgrade to IOS6 on my iPhone and iPad, I was determined to solve and remember what I did, So here it is:
http://www.care4pcs.co.uk/2012/09/pear-shaped-apple-ios-6-for-iphone-ipad.html
I hope this helps you and any other users. -
til lthe time i was using the old version of itune my contacts, calender and Notes were sync properly with the Oulook 2010 that i have on my windows 7 machine. Once i upgraded the itune to the latest version my contacts that i modify or create on the iphone do not get reflected in my outlook contacts. Changes in calender and notes continue to work. itune doesnt give any error while sync.
I have been unable to sync Outlook 2002 and iPhone 2G since I upgraded to 7.7 and 2.0. Don't want to have to upgrade outlook but will do so if I know it will work. Anybody not having the problem???
I have spent hours trying to resolve. Please help -
I upgraded to itunes 10.7 and now when I try to sync my iphone 5 it gets stuck in step 6 of 8 determining tracks. I reload 10.7 and rebooted everything. What do i do?
Had the same thing happen to me when I tried syncing my iPhone this a.m. - talked to Apple 7 hours ago and evidently there's an "issue" with the iTunes server. The Apple adviser told me to try syncing in an hour. Well, rather than do that, I've continued to check Twitter, searching on "itunes sync" or "itunes server" - seems the problem's still going on.
I'm going to wait it out til tomorrow. Or whenever.
The REASON I was synching is that ever since the iOS 5 "upgrade" photos that were in albums synced from iPhoto had disappeared. Not all the photos, just all the photos in some albums. Weird.
Too many bugs in iOS 5 (syncing, Bluetooth connectivity, etc.). They should have waited til it was right before releasing it. -
why since i have upgraded iphone to io7 and upgraded itunes to the latest version that when i sync my iphone 5 with playlists the playlist are emplty yet the content still resides in itunes thgis is ******* me off as i have to use a playlist tomorrow
problem fixed when i updated iTunes with the latest update 11.1.1.11
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ITunes 10.2 upgrade, iPhone 3g, and Windows XP sync problems
I, too, upgraded to iTunes 10.2. I have an iPhone 3g and use Windows XP. When I tried to sync, all of my music on my iPhone was wiped out and the sync just “hung up”. My computer's task manager reported that iTunes was “not responding” so I had to close iTunes and stop the sync. This has happened over and over. However, sync was working just fine until it tried to sync my music and ringtones. My calendars and contacts and photos was not affected my this glitch. I uninstalled and reinstalled iTunes without any success. Help! Any suggestions? Can I “downgrade” back to a release that works???
Hi,
Disable anti virus software and turn off the Firewall on your PC. Then try syncing.
Carolyn -
No Sync of contacts+calender since upgrade to iTunes 7.7 and/or iPhone 2.0
Windows Vista, Outlook 2007, iTunes 7.7, iPhone 2.0
After Upgrading to iTunes 7.7 and iPhone 2.0 neither my contacts nor my calender syncs anymore.
Often (but not allways), when connecting iPhone to my PC, I am getting the error "iTunes was unable to load provider data from Sync Services. Reconnect or try later"
When this happens, most of the time (but not always) my entries for syncing calender,contacts etc. under "Info" are missing. In these cases synching is not possile at all.
In those rare occasions, when the entries are not missing, ...
... synchronizing takes > 30 Minutes (much longer then before the update)
... new calender and contact data in Outlook are ot syncronized to iPhone and vice versa
Note:
1. De- and Re-Installing iTunes (íncl. Apple Mobile Device Support, Apple Software Update und Quicktime) did not solve the problem
2. Resetting the sync history did not solve the problem
3. Deleting data backup did not solve the problem
4. When Syncronizing at a different windows user I do not receive the error "iTunes was unable to load provider data from Sync Services", but still: syncing does not work!
5. On my iPhone there are 2 calenders: Home and "Outloook Calender"
6. There were backups of two different iPhones in my iTune (which I have deleted)
7. All podcasts were gone from my iPhone - after resetting the sync history there were transfered by to iPhone
8. Right after the update, iTunes wanted to update each contact in Outlook (which I did not allow) - after resetting the sync history this message did not appear again
Anyone any idea? I love my iPhone but when I cannot trust that data is not in synch between Outlook an IPhone its not much more than a mobile phone!I ran into this the first immeidately after upgrading to 7.7 (at least the calendars, I didn't have much of an issue with contacts). Long story short, I think it has to do with the "Home" sub-calendar it creates. Removing this and redirecting new events back to Calendar does not resolve the issue. It seems that whatever it does, corrupts the Outlook Data File (PST file) permenently.
Fortunately for me, my profile at home is very simple and I only use it to sync personal events and contacts. I tried a number of "fixes" including resetting the sync history in iTunes, rebooting multiple times etc. What fixed it for me was the following (though I would only recommend it if you know what you are doing as you can mess up your entire outlook profile if you don't). This is the short short version of these instructions... if you don't know how to accomplish these steps I'd suggest asking someone that does. BTW, this only deals with a simple profile with calendars and contacts. If your profile contains a lot of additional personal information that the iPhone does not support (notes, etc.) you will need to export these folders into individual files for later import into the reconstructed PST file.
1) Disconnect the iPhone and close everything down (iTunes, Outlook, etc), make a backup of your PST file just in case things go wrong.
2) Create a new data file and set it as the default.
3) Open iTunes (before connecting the iPhone again) and click the Reset Sync History button in the preferences.
4) Open up outlook just to make sure the new profile is working, then close it again.
5) Connect the phone to have it sync your contacts and calendars back to outlook.
6) The sync of both contacts and calendars should work correctly now.
Again, please note that these instructions left a lot of detail out concerning the individual steps. If you need help with these I'd suggest seeking out someone that has some experience with this process for help to reduce the risk of losing data in the process.
The bottom line for me was that it seemed that recreating the PST file and reimporting the data (not just copying the whole file into a new one) fixed the issue for me. Obviously, one would hope that Apple devises a better solution than this in the long term. -
Cant' sync ical with my iphone since upgrading to itunes 11
Since I upgraded to itunes 11 my iphone is not syncing with my MacBook ical. I have spent about 5 hours resetting settings and not getting anywhere. Any suggestions?
Changing this setting on my iphone then changed how itunes reads it and lets you sync. So simple.
dlm_1234
Re: Sync Calendar
Dec 13, 2012 11:41 AM (in response to dlm_1234)
I solved my own problem.
After updating to the newest iTunes it thought i wanted to sync with iCloud.
On my phone i went to settings -> icloud -> and turned off iCloud for calendar.
After doing this the iTunes menu came back that enabled me to sync with iCal. -
After upgrading to iTunes 11.1.4, syncing of my calendar with my iPhone 4S stopped working.
After upgrading to iTunes 11.1.4, syncing of my calendar with my iPhone 4S stopped working. Music and Apps do sync as normal, but the calendar does not sync anymore.
Anyone who knows what to do?
Thanks!
System: 2013 MacBook Air, OS 10.9.1
iTunes: 11.1.4 (62)
iPhone 4S, 7.0.4
Syncing via USB.Hi Lyssa! Many thanks for your answer!
I had my suspicions about something like that. Apparently Apple wants to have FULL CONTROL of its users lives. I have been using Apple products since the late 80’s and I, so far, still do.
I find it a bit funny but mostly stupid that Apple has removed the syncing function between iPhone and Mac. So, even if you are a ’loyal’ Apple user, you now have to publish your whole life on iCloud if you want to copy your calendar and contacts to your OWN iPhone from your computer/vice versa, because that is what this is all about. Otherwise, you can’t sync between the iPhone and your computer, even if you are loyal to Apple, using both their laptop and their phone.
I do not want to do that and therefore I now have decided to leave the Apple platform for good. So, next time I choose a computer, a phone etc, it will not be an Apple product. Goodbye Apple!
Many thanks again, Lyssa. Have a nice day!
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