Post Call Survey Not working

Hi, guys,
We have a 9.0 CVP and UCCE environment and trying to get Post Call Survey to work. Everything is configured per Cisco docs, but when the caller opts to participate in Post call Survey and the ECC is set to "y", once the agents end the call, the caller is never directed to the PCS script. Call simply hangs up. This particular setup utilizes CUSP and all the configuration is being done there for the most part. In Dialed Number Patterns (OAMP), only my test numbers are configured there. There is no other configuration. If I look at the call servers, I do see "Override system Dialed Number Pattern Configuration” is enabled/checked. It seems my dialed number patterns are being ignored due to the flag.
What would be the harm to the environment if I disabled the "Override system Dialed Number Pattern Configuration” flag?
Thanks,
Yehdego

Hi. Please read this doc
download.oracle.com/docs/cd/E21764_01/web.1111/b31974.pdf
chapter 38.8 Controlling Entity Posting Order to Avoid Constraint Violations
There is a way to use the postChanges().
Regards

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