Post Code not registered

I have moved into a newly build property and registered the address with the Royal Mail. Now, when I go to an Internet Service Provider e.g. O2 to get a Broadband + Phone (which is obviously will be arranged by BT), they do not seem to locate the postcode at all.
The information that I got from most of the service providers is that till the BT updates their address book, they will not be able to arrange for a service. I am not sure whether it is correct or not but it seems from the forum that many people have got this issue and absolutely clueless on how to resolve it.
Will be great if you can tell us how I can proceed to get this thing sorted out.

Whichever service provider you chose, if your address is not listed in the Post Office address system then they will be able to create you an account and then provide you with the service you want. If it is not on the Post Offfice address system then it won't be on BT's system until it is updated.
The service provider can provide a service to you, if they createtheir own account for you.

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