Post income crashes when "Waiting to update this Folder" appears in the outlook mailbox.
Post income crashes when "waiting to update this folder" appears in the outlook mailbox (outlook 2007) We have already done the basic troubleshooting of remove the cached exchange mode, this does not resolve the problem. Also we have tried following
on the MS article of basic troubleshooting
http://support.microsoft.com/kb/842284 and KB2000071
Many of the users now are facing this issue. OWA is working fine also mails on Mobile devices are working fine except for outlook client 2007.
Can any one help.
Regards,
Pralhad
Pralhad
Hi,
The Event Viewer can be a great help to determine the root cause of an issue or to find new leads in case regular troubleshooting of Outlook didn’t bring any results.
Open the Event Viewer:
Press Win + R and type “eventvwr” in the blank box, then press Enter.
You may find the Error Entries for Outlook, also Event ID, text description after the crash happens, post the information in the forum and maybe we can find something useful to find the root cause.
You may know more about Event logs from this article below:
http://windows.microsoft.com/en-hk/windows/what-information-event-logs-event-viewer#1TC=windows-7
Thanks,
Melon Chen
Forum Support
Come back and mark the replies as answers if they help and unmark them if they provide no help.
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