Post-Match: "song could not be used bec original file could not be found"

I have subscribed to iTunes Match, completed the Match process and transfered my music to iCloud, I then deleted the local music files. My music played fine until today in which each song has the exclamation point before it indicated the music file does not exist and I cannot play the song. I am still subscribed to Match, I updated it and it confirmed that my 5000+ songs are in the cloud. Why won't they play????

Well usually when this happens you have eaither changed the files location, changed the files or folders name, or somehow deleted the file.
You have to put it back EXACTLY where it was and with its name

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Error message-song couldn't be used because original file couldn't be found

Had to reinstall itunes onto my laptop and all my music appear automatically in the library with all old playlists, which was great. But now most of my songs show an error message - 'The song could not be used because the original file could not be found. Would you like to locate it?' - I located the correct file for some songs, but even still the next time I open my itunes the same error message appears and to play a song I have to locate it every time I want to play it.
Please help!
Thank you,

Here's what I did. Went to the iTunes preferences. Selected Advanced. Then made sure the iTunes music folder was correct. Unchecked copy files to iTunes folder when adding songs to library. Clicked OK. Clicked on the file menu scrolled down to select add to library. I then went to where on my hard drive my iTunes mp3s are kept. I selected the first groups folder (AH-a) and shift clicked and scrolled down to my last groups folder (ZZTOP) So all groups were selected. Then I clicked on Choose. So my entire library was now added back into iTunes and will now play back. However everytrack was now duplicated. One track that would play and one track that wouln't .
I then went to this website http://dougscripts.com/itunes/scripts/scripts01.php
and downloaded, installed and ran Super Remove Dead Track
v 2.0. My library originally contained 7700 songs. So duplicated it was over 14,000. It took approx. a couple of hours for the script to delete the dead duplicates
and my library was back to normal.

Song can't be used because original file couldn't be found...

I have already uninstalled and reinstalled the latest version of iTunes. Every song in the library is proceeded with an exclamation point. So I right click on a song, choose Get Info, and above message appears. There's no path listed for the original file. I've checked the preferences in iTunes & the path appears to be correct. How do I correct this? Nothing is updating to my Ipod correctly either.
HP Windows XP

Here's what I did. Went to the iTunes preferences. Selected Advanced. Then made sure the iTunes music folder was correct. Unchecked copy files to iTunes folder when adding songs to library. Clicked OK. Clicked on the file menu scrolled down to select add to library. I then went to where on my hard drive my iTunes mp3s are kept. I selected the first groups folder (AH-a) and shift clicked and scrolled down to my last groups folder (ZZTOP) So all groups were selected. Then I clicked on Choose. So my entire library was now added back into iTunes and will now play back. However everytrack was now duplicated. One track that would play and one track that wouln't .
I then went to this website http://dougscripts.com/itunes/scripts/scripts01.php
and downloaded, installed and ran Super Remove Dead Track
v 2.0. My library originally contained 7700 songs. So duplicated it was over 14,000. It took approx. a couple of hours for the script to delete the dead duplicates
and my library was back to normal.

Error " song can't be used because original file can not be found"

Our computer was about to crash, so we backed up our iTunes library to disc like it suggested. However, once we imported the library back to the new computer, iTunes will no longer play the songs without the disc in! It says the "original file can not be found" unless the disc is in. How do we get the "originals" off the disc and back onto the computer so I don't have to carry the disc everywhere?? I can't seem to find any help on any of the help sights about this problem. I tried using iTunes Folder Watch like another post suggested and it didn't work. I still need the disc to play the songs.

Roberta hello,
The remedy is very easy...
Open the iTunes folder and select the iTunes Library file and type command -D
this will make another copy for safe keeping, if anything goes wrong you can always return this copy ... leave the duplicate file where it is.
Start iTunes in the normal way and open the preferences > advanced > general tab... set NOT to copy files when adding to library and DO keep iTunes Music folder organized.... OK your changes.
From the file menu select 'add to library' and choose the iTunes Music folder.
After iTunes has checked and made any adjustments needed have a look and see if any problems still exist ... come and let me know Roberta ... TP
iMac 800MHz PowerPC G4 17 Flat Screen. G4 iBook. Mac OS X (10.4.3)

My songs won't play because the original file can't be found. Please help.

I cannot play any of the songs in my iTunes. Whenever I try to play a song an error message pops up. It reads, "The song could not be used because the original file could not be found. Would you like to locate it?" I have to search for the song on my hard drive in order for it to play. This process works but it would be very timely and tedious to go through each one of my 5300 songs to get them to play. Is there a faster way of doing this? Please help. Thanks.

The "missing file" thing happens if the file is no longer where iTunes expects to find it. Possible causes are that you or some third party tool has moved, renamed or deleted the file, or that the drive it lives on has had a change of drive letter. It is also possible that iTunes has changed from expecting the files to be in the pre-iTunes 9 layout to post-iTunes 9 layout, or vice-versa, and so is looking in slightly the wrong place.
Select a track with an exclamation mark, use Ctrl-I to get info, then say no when asked to locate the track. Look on the summary tab for the location that iTunes thinks the file should be. Now take a look around your hard drive(s). Hopefully you can locate the track in question. If a section of your library has simply been moved, or a drive letter has changed, it should be possible to reverse the actions. I can provide a step by step guide if you give me the two paths.
In some cases iTunes may be able to repair itself if you go through the same steps and locate the lost track. It may then offer to attempt to automatically fix other broken links. Alternatively, as long as you can find a location holding the missing files, then you should be able to use my FindTracks script to reconnect them to iTunes.
tt2

HT1399 My songs can't be played because the original files can't be found. What can I do?

I can't play my songs on my computer because the original files can't be found. I can, however, play them on my ipod. I tried to re-download my purchases but itunes won't allow me to do so. What can I do to retrieve my music files on my computer?

If you still have the 'pointers' to the tracks on your computer's iTunes (even if the files themselves aren't on there) then it won't let you re-download them as it assumes that they are still there - if you delete the 'pointers' then you should be able to copy your Apple purchases back from the iPod via File > Transfer Purchases, and depending on which country that you are in you might also be able to re-download them for free. For music bought from other sources or copied from CDs you will either need to copy them back onto your computer from a backup, or you need to get a third-party program that can copy them off the iPod

Song could not be used bc original file could not be found?

song could not be used bc original file could not be found?
I uploaded a bunch of cds into itunes a while ago now, and for some reason more than half my library has this error. Is there anyway to solve this without reloading everything???

Well usually when this happens you have eaither changed the files location, changed the files or folders name, or somehow deleted the file.
You have to put it back EXACTLY where it was and with its name

The song could not be used because original file could not be found

I just loaded iTunes on my new laptop running Windows 8. I then synced my iPod Nano hoping existing songs would be imported. Songs seemed to come across but when I try to play on my computer I get message - "The song could not be used because original file could not be found." Can anybody help?

Solution may be found if you search in the "More Like This" section over in the right column.

I want to play songe in itunes bur all i get i "song could not be used because original file could not be found"

i want to play songe in itunes bur all i get i "song could not be used because original file could not be found"i want to play songe in itunes bur all i get i "song could not be used because original file could not be found"

but they are on my phone and play

I can not play a large percentage of my music due to "could not be used because original file could not be found" How do I locate these files again? Thanks

So I have not been able to play a large number of my songs duw to a message that reads "could not be used because original file could not be found". Does anyone know how to locate these files so that itunes will play them again? Thanks

by following this document here:
http://docs.info.apple.com/article.html?artnum=93313
and then doing something else at the end.
I followed the instructions from 1-6:
Then rather than importing the XML file I open iTunes, selected "Add to Library" from the File menu then navigated to the itunes library on my external disc then let it do its work.
I guess something got fragged when I changed computer but it's all ok now.
This worked on a Mac I don't know about Windows

I have moved my file from my old computer. Now that I am trying to play songs and movies iTunes says the original file could not be found. How do I reverse this problem?

I have moved my file from my old computer. Now that I am trying to play songs and movies iTunes says the original file could not be found. How do I reverse this problem?

Put the files back where iTunes expects them to be.

"File could not be used because original file cannot be found." Locate File?

Everytime I try to play a song on iTunes, I get a message that says "The song cannot be played because the original file cannot be found. Would you like to locate it?" I also cannot add songs to playlists, or pretty much do anything. The only songs that will play are ones I recently purchased from the iTunes store. I also have 2 libraries setup on my computer. The original library is fine, its the second one that is a problem. Should I just go back to one library? or how can fix the problem?

This happens if the file is no longer where iTunes expects to find it. Possible causes are that you or some third party tool has moved, renamed or deleted the file, or that the drive it lives on has had a change of drive letter. It is also possible that iTunes has changed from expecting the files to be in the pre-iTunes 9 layout to post-iTunes 9 layout,or vice-versa, and so is looking in slightly the wrong place.
Select a track with an exclamation mark, use Ctrl-I to get info, then cancel when asked to try to locate the track. Look on the summary tab for the location that iTunes thinks the file should be. Now take a look around your hard drive(s). Hopefully you can locate the track in question. If a section of your library has simply been moved, or a drive letter has changed, it should be possible to reverse the actions.
Alternatively, as long as you can find a location holding the missing files, then you should be able to use my FindTracks script to reconnect them to iTunes .
tt2

When I try to sync, it will tell me that some of my songs can not be found, almost 100 of them. Any suggestion how to fix this?

Why when I try to sync to my ipod, it tells me that some of my songs can not be found when they are in my library?

iPod touches or any iDevices from Apple sync only to one computer. If you sync to a different computer, all your music will be replace with the music from the new computer's iTunes. If the music were purchased from iTunes, you can re-download them again otherwise the music on iPod touch will be deleted. Do you have iTunes backup?

HT204406 iTunes Match - can't play because original file can't be found

Hi, I've uploaded 600+ tracks to iTunes Match and since deleted the original files from my computer - when I go to play them 'via the cloud' only a handful of songs will play, the rest say 'can't play because original file can't be found!
I assumed the purpose of iTunes Match was to create a copy of all your tracks so you could access them from anywhere.
Hoping someone can help/offer advice?
Cheers, Lee.

This happens if the file is no longer where iTunes expects to find it. Possible causes are that you or some third party tool have moved, renamed or deleted the file, or that the drive it lives on has had a change of drive letter. It is also possible that iTunes has changed from expecting the files to be in the pre-iTunes 9 layout to post-iTunes 9 layout,or vice-versa, and so is looking in slightly the wrong place.
Select a track with an exclamation mark, use Ctrl-I to get info, then cancel when asked to try to locate the track. Look on the summary tab for the location that iTunes thinks the file should be. Now take a look around your hard drive(s). Hopefully you can locate the track in question. If a section of your library has simply been moved, or a drive letter has changed, it should be possible to reverse the actions.
Alternatively, as long as you can find a location holding the missing files, then you might be able to reconnect iTunes to them using my FindTracks script.
tt2

Original files can't be found?! Help! Lost over 100 songs (I think)

In my Itunes library, next to over 100 songs (on the left), there's an exclamation point. when you click on that, it says Original file can't be found and would I like to locate it?
It USED to be on my Itunes (after hours upon hours of loading my cd's)
Now, I copy my Itunes library to an external drive as a backup, so I'm hoping it's somewhere there...any suggestions?
These songs are no longer on my IPOD either.
Thanks!

This has been happening to me for a long time now. Files just randomly disappear, and they have not moved and are exactly where they should be. In an album, purchased from the iTunes store, the first track plays, but the others will not. When I locate the file, it is in the same folder as the first track in my iTunes library folder, which iTunes sees, but have to manually locate all files in the album one at a time. Seeing as I estimate there are hundreds of tracks missing (I have over 6,000), I have not got the time to sort this, so now have big gaps all over the place which is very annoying.
*COME ON APPLE* How hard can it be to write a simple auto locate all missing tracks, as they are all in the iTunes library folder, they have not moved, so why can't it find it.
This is a serious bug and needs addressing. Been happening for ages for no reason at all. Not got a simple fix other than opening one file at a time, which is INFURIATINGLY SLOW!!

Post-Match: "song could not be used bec original file could not be found"

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