Post Moved download-speed-down

Moved http://community.bt.com/t5/BT-Infinity/download-sp​eed-down/td-p/692496
If you want to say thanks for a helpful answer,please click on the Ratings star on the left-hand side If the reply answers your question then please mark as ’Mark as Accepted Solution’

FAQ
1. Best Effort Test: -provides background information.
Download  Speed
36.17 Mbps
0 Mbps
0 Mbps
Max Achievable Speed
 Download speedachieved during the test was - 36.17 Mbps
 For your connection, the acceptable range of speeds is 12 Mbps-0 Mbps.
 IP Profile for your line is - 38.72 Mbps
2. Upstream Test: -provides background information.
Upload Speed
8.38 Mbps
0 Mbps
10 Mbps
Max Achievable Speed
Upload speed achieved during the test was - 8.38Mbps
 Additional Information:
 Upstream Rate IP profile on your line is - 10 Mbps
We were unable to identify any performance problem with your service at this time.
It is possible that any problem you are currently, or had previously experienced may have been caused by traffic congestion on the Internet or by the server you were accessing responding slowly.
If you continue to encounter a problem with a specific server, please contact the administrator of that server in the first instance.
The above was the results of testing but it still takes ages to open pages on the internet. I dont know enough to mess about with my computer which I cannot afford to replace. Any advice would be grateful.  I've cleared my history, defrag. done a virus scan which showed nothing wrong.  Help!

Similar Messages

  • Post Moved Download-speed-has-remained-at-3-5Mb-b...

    Post moved to Infinity Board  http://community.bt.com/t5/BT-Infinity/Download-speed-has-remained-at-3-5Mb-but-should-be-11Mb/td-p/...
    If you want to say thanks for a helpful answer,please click on the Ratings star on the left-hand side If the reply answers your question then please mark as ’Mark as Accepted Solution’

    I have a master socket with OPENREACH printed on it and a white modem? with Openreach BT on top and Echolife on underneath then a black HomeHub 3.0   I can access the homehub settings but there is no ADSl information displayed other than:
    WAN Status
    Connection Information
    Line state:
    Connected
    Connection time:
    2 days, 02:16:49
    When I did speedtest I got the following result:
    FAQ
    1. Best Effort Test:  -provides background information.
    Download Speed
    3.39 Mbps
    0 Mbps
    3.51 Mbps
    Max Achievable Speed
     Download speedachieved during the test was - 3.39 Mbps
     For your connection, the acceptable range of speedsis 2.45 Mbps-3.51 Mbps .
     Additional Information:
     IP Profile for your line is - 3.51 Mbps
    2. Upstream Test:  -provides background information.
    Upload Speed
    0.51 Mbps
    0 Mbps
    2 Mbps
    Max Achievable Speed
    Upload speed achieved during the test was - 0.51Mbps
     Additional Information:
     Upstream Rate IP profile on your line is - 2 Mbps
    We were unable to identify any performance problem with your service at this time.
    It is possible that any problem you are currently, or had previously experienced may have been caused by traffic congestion on the Internet or by the server you were accessing responding slowly.
    If you continue to encounter a problem with a specific server, please contact the administrator of that server in the first instance.

  • Post Moved Infinity-speed

    Post moved to infinity http://community.bt.com/t5/BT-Infinity/Infinity-speed/td-p/666668
    If you want to say thanks for a helpful answer,please click on the Ratings star on the left-hand side If the reply answers your question then please mark as ’Mark as Accepted Solution’

    I was going to put it in the Infinity forum but as there were other similarish ones here, and that my problem is reagrding a connection issue (my modem gets Inifinity just fine), I thought thought the connection issues forum would be the correct place.
    Also as HH3 is not Infinity specific, I thought the problem was not necessarily Inifinity specific either
    Even so, thanks for putting in the correct place.

  • Cannot receive emails, download speed down to 0KBs and freezes. Please Help

    I am having trouble with my Mac Mail. when I start up the program, all new mail starts coming in and halfway through it will stop, download time goes down to 0KBs, and I cannot receive any new emails. Happens every time, after closing, force quit, restarting, updates, I cannot fix this.
    I managed to get a error message from Terminal. Hopefully someone can understand what this is...
    **++Last login: Tue Mar 3 09:54:33 on console++**
    **++/Applications/Mail.app/Contents/MacOS/Mail ; exit;++**
    **++[Administrators-Computer-3:~] admin% /Applications/Mail.app/Contents/MacOS/Mail ; exit;++**
    **++2009-08-27 10:00:18.404 Mail[406:807] * CFMessagePort: bootstrap_register(): failed 1100 (0x44c) 'Permission denied', port = 0x7b03, name = 'com.apple.mail.ServiceProvider'++**
    **++See /usr/include/servers/bootstrap_defs.h for the error codes.++**
    **++2009-08-27 10:00:24.764 Mail[406:807] A sync alert handler is already registered in a different process for the client com.apple.Mail++**
    **++Stack Trace: (++**
    *+(+*
    *+2454142192,+*
    *+2478032108,+*
    *+2454141952,+*
    *+2454142008,+*
    *+2471674088,+*
    *+2471675180,+*
    *+2447570664,+*
    *+2453692628,+*
    *+2512091928,+*
    *+2512091452,+*
    *+2512091004,+*
    *+2416177736,+*
    *+2416176128,+*
    *+2416150688,+*
    *+2415956636,+*
    *+997376+*
    *+))+*
    **++2009-08-27 10:00:25.175 Mail[406:807] A sync alert handler is already registered in a different process for the client com.apple.Mail.BookmarksSyncher++**
    **++Stack Trace: (++**
    *+(+*
    *+2454142192,+*
    *+2478032108,+*
    *+2454141952,+*
    *+2454142008,+*
    *+2471674088,+*
    *+2471675180,+*
    *+2471852920,+*
    *+2447570664,+*
    *+2453692628,+*
    *+2512091928,+*
    *+2512091300,+*
    *+2512091004,+*
    *+2416177736,+*
    *+2416176128,+*
    *+2416150688,+*
    *+2415956636,+*
    *+997376+*
    *+))+*
    **++2009-08-27 10:00:25.298 Mail[406:b603] Bookmarks Manager: error "The file “AvailableFeeds” could not be opened." in -[BookmarksManager countOfSubscribedFeeds]++**
    **++2009-08-27 10:00:26.234 Mail[406:807] A sync alert handler is already registered in a different process for the client com.apple.Mail.Notes++**
    **++Stack Trace: (++**
    *+(+*
    *+2454142192,+*
    *+2478032108,+*
    *+2454141952,+*
    *+2454142008,+*
    *+2471674088,+*
    *+2471675180,+*
    *+2471852920,+*
    *+2447570664,+*
    *+2453692628,+*
    *+2512091928,+*
    *+2512091452,+*
    *+2512091004,+*
    *+2416177736,+*
    *+2416176128,+*
    *+2416150688,+*
    *+2415956636,+*
    *+997376+*
    *+))+*
    **++2009-08-27 10:00:26.987 Mail[406:cc1f] Seen Messages: error "The file “MessageUidsAlreadyDownloaded3” could not be opened." in -[SeenMessagesManager saveChanges]++**
    **++2009-08-27 10:00:27.151 Mail[406:cc1f] prepareForSave:: save for NSSQLCore 0x7c5380 is already in progress++**
    **++during invocation of -[MessageRouter routeQueuedMessages]++**
    **++Stack Trace: (++**
    *+(+*
    *+2454142192,+*
    *+2478032108,+*
    *+2506162548,+*
    *+2506162096,+*
    *+2506085800,+*
    *+2506082508,+*
    *+2506148340,+*
    *+4635448,+*
    *+4093436,+*
    *+4004472,+*
    *+2454165932,+*
    *+2454164020,+*
    *+3893744,+*
    *+3897248,+*
    *+2447568264,+*
    *+2535760072+*
    *+))+*
    **++2009-08-27 10:00:28.046 Mail[406:c42b] SyncServices[ISyncSessionDriver]: Caught top level exception: I/O error for database at /Users/admin/Library/Mail/AvailableFeeds. SQLite error code:1, 'SQL logic error or missing database' Stack trace: (0x92473cf0 0x93b3c4ec 0x95607bd0 0x9560763c 0x9560b304 0x95630a44 0x95626fb0 0x95626be0 0x3698a4 0x3697a4 0x955f9a38 0x95633ee4 0x95633844 0x95633628 0x955fb5b8 0x955fb13c 0x955fa4d0 0x369520 0x3696c8 0x6fc1060 0x934e0c60 0x934cefd4 0x93557820 0x91e2ed88 0x9724a0c8)++**

    You are not alone - I have exactly the same problem. It sort of 'crept up on me' - downloads were at first slow, then they never completed, then the only way to quit was to force quit. It happens on several accounts loading from different servers, so is not a single email blocking up the system. Unfortunately, I have no simple answer!
    I have been all this forum, trying whatever I can find - trashing this and that file - rebuilding - fixing permissions (take a look, it is discussed in several places) - even reinstalled the system from disc (10.5.4, then updated to 10.5.8)... That has worked for some people, but not me.
    I will do a clean reinstall once I get back to my office from travels
    Good luck
    PL

  • Post Moved Slow-speeds-after-6-months

    M oved to Infinity board http://community.bt.com/t5/BT-Infinity/Slow-speeds-after-6-months/td-p/767428
    If you want to say thanks for a helpful answer,please click on the Ratings star on the left-hand side If the reply answers your question then please mark as ’Mark as Accepted Solution’

    Hi Ryant, the test test says i should contact my isp, so i`ll give BT a ring. Cheers.

  • Slow Internet download speed, OSX 10.9.5

    Since updated to 10.9.5, my Mac Pro Internet download speed down to 7 Mbps,
    and same on My MacBook Pro 10.9.5 too. both use to be 70 Mbps.
    I am paying $50.00 extra to get the highest speed from Time Warner.
    My iMac is 10.9.3, tops 70 Mbps.
    My iPhone 5s tops tops 30 Mbps
    All in same WiFi network.
    Upload speed all seem to be fine with 5 Mbps.
    Mac Pro = Mid 2010
    Processor  2.8 GHz Quad-Core Intel Xeon
    Memory  16 GB 1066 MHz DDR3 ECC
    Graphics  ATI Radeon HD 5770 1024 MB
    Mac Book Pro = Retina, 13-inch Late 2012
    Memory = 8 GB
    Something wrong!

    Even the 'respected' tools like Onyx, if you look at what (each and every update) states in the "what is new" and changes will be to improve compatibility.
    Never use or install anything (and I include OS X updates in that category) without cloning your system and having TimeMachine that is current, and backup(s) that will be off line.
    Some cannot be trashed or deleted or removed without using an "uninstall app" or the installer, doing so without can mean having to reinstall first.
    Or wipe the drive and restore from a known good backup set.
    Some tips:
    https://discussions.apple.com/thread/6522256
    What to look for if your system is slower than normal etc:
    https://discussions.apple.com/thread/4873022
    for malware, check out this user tip (and his other pages too!)

  • Post Moved 38mbs-download-speed-slow-browsing-bur...

    Moved to Infinity Board   http://community.bt.com/t5/BT-Infinity/38mbs-download-speed-slow-browsing-bur-fast-downloads-why/td-...
    If you want to say thanks for a helpful answer,please click on the Ratings star on the left-hand side If the reply answers your question then please mark as ’Mark as Accepted Solution’

    your router usually directs name resolution requests to bt dns servers
    these convert web addresses that you type into numbers that the internet needs
    bt dns servers are usually poor which could be responsible for the problems you have but the router doesnt allow you to change them
    however it is possible to override them in the network settings of the pc
    this describes how http://use.opendns.com/

  • Post Moved Unable to download email attachments

    Post moved to Other BB Queries  http://community.bt.com/t5/Other-BB-Queries/Unable​-to-download-email-attachments/td-p/573621
    If you want to say thanks for a helpful answer,please click on the Ratings star on the left-hand side If the reply answers your question then please mark as ’Mark as Accepted Solution’

    Zooropa wrote:
    Hi,
    I have just got myself a new PC with Windows 7 (64bits). Using IE 8 (32 bit version), I am unable to download emails attachments from my normal Yahoo account ([email protected]). I have read somewhere that this could be due to the fact that Yahoo uses Norton as antivirus scan for email attachments, and that this could clash with BT NetProtectPlus (McAfee under the bonnet). Is there an option I need to switch off (and if so which one / how) in BT NetProtectPlus in order for me to be able to download attachments via Yahoo mail ?
    Please note that this used to work on my previous PC (Windowx XP).
    Thanks for your help. This is getting really frustrating !
    Hi. Welcome to the forums.
    To be honest, there would not really be a clash between the products you've mentioned, because the online system using Norton is a server system and actioned before any download. There is possibly an option in BTNetprotect for "email scanning" or similar. This option can be turned off in the general case, since disk writes are covered anyway,
    Have you tried another browser (e.g. Firefox, Opera or Safari) to see if the same conditions exist ?
    Is there any particular error message or delay you are seeing ?
    http://www.andyweb.co.uk/shortcuts
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  • Post Moved Router not up to speed

    Post moved to Infinity Board http://community.bt.com/t5/BT-Infinity/Router-not-upto-speed/td-p/522691
    If you want to say thanks for a helpful answer,please click on the Ratings star on the left-hand side If the reply answers your question then please mark as ’Mark as Accepted Solution’

    How old is your Airport? It's not uncommon for a router to die after 5 years or so.
    This article should help with resetting it: http://support.apple.com/kb/HT3728?viewlocale=en_US
    ~Lyssa

  • Post Moved Slow-wireless-speeds

    Post Moved to infinity board http://community.bt.com/t5/BT-Infinity/Slow-wirele​ss-speeds/td-p/686652
    If you want to say thanks for a helpful answer,please click on the Ratings star on the left-hand side If the reply answers your question then please mark as ’Mark as Accepted Solution’

    no the infinity board is the correct place for your problem the normal tests carried out for broadband speed problems do not work with Infinity there are posters there that can help you on the infinity board
    If you want to say thanks for a helpful answer,please click on the Ratings star on the left-hand side If the reply answers your question then please mark as ’Mark as Accepted Solution’

  • 3g download speeds better, but uploads are down to ~256kb/sec

    Is anyone else getting faster 3G speeds, but slower upload speeds.
    I'm getting much better / consistent 3g speeds. And the downloads freezes are better, but now my uploads are down to 256kb/sec. It's almost as if AT&T turned off the HSUPA, and now downloads are faster.
    Not sure if anyone else is experiencing this phenomenon. I'm in the Metro Detroit.

    Hi
    I am in exactly the same situation with the ASA 5510 running security plus license, version 8.0(5) 512 MB RAM
    going to try to upgrade the IOS tonight and upgrade the RAM to 1GB to take it up to version 9 will let you know if it helps,
    cureently download speeds are very bad aroudn 14MB where as uploads are around 96 MB

  • Post Moved Speeds from P2p/Torrents

    Post moved to the infinity board http://community.bt.com/t5/BT-Infinity/Speeds-from​-P2p-Torrents/td-p/563527
    If you want to say thanks for a helpful answer,please click on the Ratings star on the left-hand side If the reply answers your question then please mark as ’Mark as Accepted Solution’

    you would be better reading the post on the infinity forum - just use the search facility as there are numerous posts
    If you like a post, or want to say thanks for a helpful answer, please click on the Ratings star on the left-hand side of the post.
    If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.

  • Why does my mac slow down my download speed?

    Hello,
    I just bought my macbook pro(retina) and downloaded mozilla firefox ,but it shows that the download speed is 40 KB/s (it should be 140-160 KB/s) any1 can help me?

    Yes, i know that but when i download the same thing from the exact same server from my PC the DL speed is 140-160 KB/s (the speed it should be.

  • Airport slows down my download speeds

    I have an old Airport Express, appr 5-6 yrs. It is slowing my download speeds from 64.5 Mbps to 24 Mbps. Anything I can do?

    Insure that there are no physical obstructions between the AirPort Express and your computer.
    Temporarily, turn off the cordless phones to see if speeds improve.
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  • WRT54GL Slowed Download Speeds (only 30Mbs down when old BEFSR41 got 50Mbs).

    I just replaced my BEFSR41 with a new WRT54GL (to get WiFi support in addition to Wired Support). With the BEFSR41 I was getting 50/8 speeds. As soon as I swaped with the WRT54GL my download speed dropped to 30Mbs. Is the WRT54GL unable to get 50Mbs unlike the BEFSR41 or is there something I have miss configured? I am using the same computer settings as I used to and reconecting the BEFSR41 restored my 50Mbs Download Speed. This is with wired connections with the WiFi turned off (to eliminate any question of the WiFi stealing any of the processing power).

    The BEF is a wired router which was designed for higher speeds than 50 Mbit/s.
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