Post Moved How can I get BT to remove the DACS ...

Post Moved to Phones  http://community.bt.com/t5/Phones/How-can-I-get-BT-to-remove-the-DACS-on-my-phone-line/td-p/571103
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You cannot contact Openreach, but its possible one of the BT Care Team may be able to find out what is going on, and arrange to have the DACS removed, so you can get broadband.
If you would like to contact one of the UK based BT Care Team who moderate this forum, they should be able to help you.
They can be contacted using this link BT Care Team
They normally respond by phone or e-mail, within three working days, however you should get an immediate confirmation, with a tracking number.
If its a business line, then you will have to visit the BT Business forums here http://business.forums.bt.com/
There are some useful help pages here, for BT Broadband customers only, on my personal website.
BT Broadband customers - help with broadband, WiFi, networking, e-mail and phones.

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    I spent nearly two years trying to get Talk Talk to sort out braodband with no joy so I decided to move to BT in the vain hope that they may have more chance of sorting out the problem.  When speaking to an adviser they said there is a DACs on my phone line which stops braodband from being able to work, he said he would report it as a fault so that it would go to the engineers at Openreach, however nothing seems to have happened and when I phone them up I'm told there is still a problem with the line and that I should just keep phoning up to see what's happening or look on-line!! great advice when you don't have broadband! (writing this email using mobile broadband which is very unreliable as we live in rural area) I'm doing a degree, husaband runs his own business and daughters homework often requires the internet. What's more frustrating is that our computer picks up 5 BT homehubs on the wi-fi and all of our phone lines come from the same pole! how come they have it and we can't? I'm at my wits end with this and would really like some advice on how to get this resolved?? can I contact opnereach directly?don't think I've ever seen a phone number for them which is weird considering that they have control of all the phone lines in the country!!

    You cannot contact Openreach, but its possible one of the BT Care Team may be able to find out what is going on, and arrange to have the DACS removed, so you can get broadband.
    If you would like to contact one of the UK based BT Care Team who moderate this forum, they should be able to help you.
    They can be contacted using this link BT Care Team
    They normally respond by phone or e-mail, within three working days, however you should get an immediate confirmation, with a tracking number.
    If its a business line, then you will have to visit the BT Business forums here http://business.forums.bt.com/
    There are some useful help pages here, for BT Broadband customers only, on my personal website.
    BT Broadband customers - help with broadband, WiFi, networking, e-mail and phones.

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