Post Moved Router not up to speed
Post moved to Infinity Board http://community.bt.com/t5/BT-Infinity/Router-not-upto-speed/td-p/522691
If you want to say thanks for a helpful answer,please click on the Ratings star on the left-hand side If the reply answers your question then please mark as ’Mark as Accepted Solution’
How old is your Airport? It's not uncommon for a router to die after 5 years or so.
This article should help with resetting it: http://support.apple.com/kb/HT3728?viewlocale=en_US
~Lyssa
Similar Messages
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Post Moved DO-NOT-BELIEVE-BT-UNLIMITED-PACKAGES
Post moved to Billing http://community.bt.com/t5/Bills-Packages/DO-NOT-BELIEVE-BT-UNLIMITED-PACKAGES/td-p/812036
If you want to say thanks for a helpful answer,please click on the Ratings star on the left-hand side If the reply answers your question then please mark as ’Mark as Accepted Solution’If you think your speed is lower than expected, please post your speed test results with ip profil, hub stats, whether connected wirelessly or by cable, if at master socket or extension etc - and someone will be able to advise if your speed can be increased or if it is correct for your line.
With regards to your final line - no one here is offerring you anything that can or can not be delivered. With the exception of the forum mods we are all customers just like you - but some of us (not necessarily me) have a huge amount of experience of resolving speed related issues with broadband. -
Post Moved Galaxy-Note-dropping-Wifi-when-using-...
Pot moved http://community.bt.com/t5/Other-BB-Queries/Galaxy-Note-dropping-Wifi-when-using-HH3/td-p/671308
If you want to say thanks for a helpful answer,please click on the Ratings star on the left-hand side If the reply answers your question then please mark as ’Mark as Accepted Solution’I think I found the answer to my own question (no thanks to Verizon)!
I found this article online which was written recently (2012) and explains the WIFI - Bluetooth interference pretty well. Here is the link:
http://www.ecnmag.com/articles/2012/03/wi-fi-and-bluetooth-coexistence
The way it has been explained is that if the WIFI & BT radios are on the same chip and using the same antena to send and receive, they WILL interfere no matter what. Having them on two different chips is the best way. But Frequency Isolation (Adaptive Frequency Hopping (AFH)) is a way to reduce interference when they are both on the same chip (as it is in Galaxy Note 2 & S3 - they have Broadcom BCM4330 for wifi/bluethooth/FM) which I guess needs to be addressed in a software update (or may be it already has and is not working well). The last solution is to use 5GHz band for WIFI.
There you have it. But please let me know what you think and if you have found out anything else.
Thanks -
Post moved to infinity http://community.bt.com/t5/BT-Infinity/Infinity-speed/td-p/666668
If you want to say thanks for a helpful answer,please click on the Ratings star on the left-hand side If the reply answers your question then please mark as ’Mark as Accepted Solution’I was going to put it in the Infinity forum but as there were other similarish ones here, and that my problem is reagrding a connection issue (my modem gets Inifinity just fine), I thought thought the connection issues forum would be the correct place.
Also as HH3 is not Infinity specific, I thought the problem was not necessarily Inifinity specific either
Even so, thanks for putting in the correct place. -
Post Moved Slow-wireless-speeds
Post Moved to infinity board http://community.bt.com/t5/BT-Infinity/Slow-wireless-speeds/td-p/686652
If you want to say thanks for a helpful answer,please click on the Ratings star on the left-hand side If the reply answers your question then please mark as ’Mark as Accepted Solution’no the infinity board is the correct place for your problem the normal tests carried out for broadband speed problems do not work with Infinity there are posters there that can help you on the infinity board
If you want to say thanks for a helpful answer,please click on the Ratings star on the left-hand side If the reply answers your question then please mark as ’Mark as Accepted Solution’ -
Post Moved Speeds from P2p/Torrents
Post moved to the infinity board http://community.bt.com/t5/BT-Infinity/Speeds-from-P2p-Torrents/td-p/563527
If you want to say thanks for a helpful answer,please click on the Ratings star on the left-hand side If the reply answers your question then please mark as ’Mark as Accepted Solution’you would be better reading the post on the infinity forum - just use the search facility as there are numerous posts
If you like a post, or want to say thanks for a helpful answer, please click on the Ratings star on the left-hand side of the post.
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’. -
Post Moved Download-speed-has-remained-at-3-5Mb-b...
Post moved to Infinity Board http://community.bt.com/t5/BT-Infinity/Download-speed-has-remained-at-3-5Mb-but-should-be-11Mb/td-p/...
If you want to say thanks for a helpful answer,please click on the Ratings star on the left-hand side If the reply answers your question then please mark as ’Mark as Accepted Solution’I have a master socket with OPENREACH printed on it and a white modem? with Openreach BT on top and Echolife on underneath then a black HomeHub 3.0 I can access the homehub settings but there is no ADSl information displayed other than:
WAN Status
Connection Information
Line state:
Connected
Connection time:
2 days, 02:16:49
When I did speedtest I got the following result:
FAQ
1. Best Effort Test: -provides background information.
Download Speed
3.39 Mbps
0 Mbps
3.51 Mbps
Max Achievable Speed
Download speedachieved during the test was - 3.39 Mbps
For your connection, the acceptable range of speedsis 2.45 Mbps-3.51 Mbps .
Additional Information:
IP Profile for your line is - 3.51 Mbps
2. Upstream Test: -provides background information.
Upload Speed
0.51 Mbps
0 Mbps
2 Mbps
Max Achievable Speed
Upload speed achieved during the test was - 0.51Mbps
Additional Information:
Upstream Rate IP profile on your line is - 2 Mbps
We were unable to identify any performance problem with your service at this time.
It is possible that any problem you are currently, or had previously experienced may have been caused by traffic congestion on the Internet or by the server you were accessing responding slowly.
If you continue to encounter a problem with a specific server, please contact the administrator of that server in the first instance. -
Post Moved Not working with Xbox
Post moved http://community.bt.com/t5/Other-BB-Queries/Not-working-with-xbox/td-p/479565
If you want to say thanks for a helpful answer,please click on the Ratings star on the left-hand side If the reply answers your question then please mark as ’Mark as Accepted Solution’Yea, in my honest opinion the wireless on the HH3 is not the greatest at all, the channel switching for me causes problems which causes my external devices to lose connection for a few seconds at times.
Is there no way you could just try it? even for long a game or so just to rule out any possibilites? Also, since your at the other end of your house, that is also a problem even when your powerline adaptors.
If you want to say thanks for a helpful answer, please click on the Ratings star on the left-hand side If the the reply answers your question then please mark as ’Mark as Accepted Solution -
Post Moved Connecting-hub-3-infinity-to-smart-tv
Post moved http://community.bt.com/t5/Other-BB-Queries/Connecting-hub-3-infinity-to-smart-tv/td-p/616324
If you want to say thanks for a helpful answer,please click on the Ratings star on the left-hand side If the reply answers your question then please mark as ’Mark as Accepted Solution’ABG wrote:
I bought a wireless Panasonic smart tv and keep on having issues with the wireless connection to my hub 3 infinity
I have a netgear router and I connected it up to the tv but the viera connection was not connecting to the router ,so i could not connect ,can any one help
I still cannot believe that even with infinity i still cannot get a strong wifi connection in my house .
It would be better to avoid wireless, and use a direct Ethernet cable or powerline adapter.
See Network connection problems and possible solutions
There are some useful help pages here, for BT Broadband customers only, on my personal website.
BT Broadband customers - help with broadband, WiFi, networking, e-mail and phones. -
Post Moved Why-is-iPlayer-buffering-on-my-Sony-TV...
Post Moved http://community.bt.com/t5/BT-Infinity/Why-is-iPlayer-buffering-on-my-Sony-TV-but-not-on-a-laptop/td...
If you want to say thanks for a helpful answer,please click on the Ratings star on the left-hand side If the reply answers your question then please mark as ’Mark as Accepted Solution’See if there is a quality setting for the iPlayer on the TV, and use a lower quality setting. The version that runs on a PC automatically adjusts the quality, to match the available bandwidth. The TV is unlikely to have that automatic facility.
Just because you are getting 46mb download, it does not mean that the BBC servers can deliver that speed, especially during peak time. I would imagine that even 3Mb would be pushing it during those times.
If the TV quiality is set too high, then its going to keep buffering, wheras the PC will simply lower the quality to match the speed.
There are some useful help pages here, for BT Broadband customers only, on my personal website.
BT Broadband customers - help with broadband, WiFi, networking, e-mail and phones. -
Post Moved Can anyone explain this baffling puzz...
Post moved to Other BB Queries http://community.bt.com/t5/Other-BB-Queries/Can-anyone-explain-this-baffling-puzzle-with-BT-Total-BB...
If you want to say thanks for a helpful answer,please click on the Ratings star on the left-hand side If the reply answers your question then please mark as ’Mark as Accepted Solution’I tend to think that the comments about MAC address filtering and wireless security are a bit misleading - if these things were the problem then it would not work at all as opposed to working sporadically.
I must admit, reading your post I had exactly the same problem moving into a new house last year, my desktop PC in my room would get terrible wireless reception with constant erroring and was practically unusable whilst a laptop sat next to it was just fine. I tried a million different things and eventually bought an external wireless antenna like the one here:
Edimax EA-IO7D 7dBi Indoor Omni-Directional High Gain Antenna with Desktop Stand - 1m Cable
It solved the problem for me though I am still mystified as to what the problem is - I suspect that there is something in the environment causing interference though I don't know what. My house is of average size and fairly modern with thin walls so I would not anticipate any problems.
Some things to try are to move the PC right next to the hub (or vice versa, whichever is easier) and see if this improves things or borrow a wireless router from a friend, turn off all encryption and see what signal strength you get there. -
Post Moved Wireless-connection-to-BT-Infinity-...
Post moved http://community.bt.com/t5/Other-BB-Queries/Wireless-connection-to-BT-Infinity-info-required/td-p/64...
If you want to say thanks for a helpful answer,please click on the Ratings star on the left-hand side If the reply answers your question then please mark as ’Mark as Accepted Solution’yes infinity like any broadband service is better wired
yes infinity will work wirelessly but not as fast i have seen drops of up to 50% of a wired speeds
there are alternatives to wireless that will give you the best infinity speeds
powerlines are a very good option this lik may help you http://forumhelp.dyndns.info/networking/powerline_operation.jpg they just plug into a power socket and use the household wiring to make the connection between your hub and the PC
If you want to say thanks for a helpful answer,please click on the Ratings star on the left-hand side If the reply answers your question then please mark as ’Mark as Accepted Solution’
If you want to say thanks for a helpful answer,please click on the Ratings star on the left-hand side If the reply answers your question then please mark as ’Mark as Accepted Solution’ -
Post Moved error code 0x800ccc0f
Post Moved to other BB Queries http://community.bt.com/t5/Other-BB-Queries/error-code-0x800ccc0f/td-p/521635
If you want to say thanks for a helpful answer,please click on the Ratings star on the left-hand side If the reply answers your question then please mark as ’Mark as Accepted Solution’alones wrote:
It is not timeout settings, or firewall, or connectiosn speed. It is a problem with Yahoo.
BT have been tring to fix it for about 2 months now...
Yes there is probably a problem with the Yahoo servers prematurely timing out. But the originator of the thread was looking for some advice on alleviating their problem. The size of the email, timeout settings, firewall, virus scanning and connection speed all potentially have a bearing on the issue. So the advice given is valid but depending on circumstances may be more or less effective. -
Post moved http://community.bt.com/t5/Other-BB-Queries/How-safe-is-BTFon/td-p/595642
If you want to say thanks for a helpful answer,please click on the Ratings star on the left-hand side If the reply answers your question then please mark as ’Mark as Accepted Solution’You are using an unencrypted wireless service so anyone else connected to the same hotspot could intercept your traffic.
BT offer a Cisco VPN for this very reason - http://www.btwifi.co.uk/help/security/vpn-software.jsp
You must be connected to a BT hotspot to download it but I have not been able to get it working on iPhone/iPad.
I have started using OpenVPN which is significantly more difficult to implement but works well and is extremely secure.
The other option is to use a router with a VPN endpoint built-in such as a Draytek or certain others using the DD-WRT or Tomato open-source firmwares and connect to that when out and about. -
Post Moved INTERNET-EXPLORER-HAS-STOPPED-WORKING
Post moved not a connection/speed issue http://community.bt.com/t5/Other-BB-Queries/INTERNET-EXPLORER-HAS-STOPPED-WORKING/td-p/625390
If you want to say thanks for a helpful answer,please click on the Ratings star on the left-hand side If the reply answers your question then please mark as ’Mark as Accepted Solution’internet explorer has stopped working. Get this msg quite often. running ver 11 all updates installed
Please read Suggestions for asking a question on help forums and provide the information requested for assistance.
Entrepreneur, Strategic Technical Advisor, and Sr. Consulting Engineer - Strategic Services and Solutions Check out my book - Powershell 3.0 - WMI: http://amzn.to/1BnjOmo | Mastering PowerShell Coming in April 2015!
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