Post Moved Wi-fi-Problems

Post moved to Other BB Queries http://community.bt.com/t5/Other-BB-Queries/Wi-fi-Problems/td-p/785638
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There are definitely Wi-Fi instability issues with the 3.0 software and you can be certain Apple understands this well at this point. I would expect their first post 3.0 software release to address this, and hopefully fix it.

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Post Moved Order installation problem

Post Moved to Phones Board http://community.bt.com/t5/Phones/Order-installation-problem/td-p/558275
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you need to phone sales on 0800800150 and ask them what is happening
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Post Moved Strange-wifi-problem-laptops-work-fine...

MOVED http://community.bt.com/t5/Other-BB-Queries/Strange-wifi-problem-laptops-work-fine-phones-dont/td-p/...
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Have never heard of that problem before so can only give you an idea of some things to check.
Check in the Homehub management that it is not set to block access to the mobile devices. If you did a factory reset of the hub then it should have cleared any settings but it might be worth checking.
Have you checked that they are connecting to your Homehub and not to BTWifi which would require further log on to get internet access.
What exactly is happening with the devices when you try to connect to the internet. Is it all things to do with the internet or can you connect by 3g?
Have you tried to connect using another router such as at a friends house?

Post Moved Continual-problem-with-SMTP-passwor...

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Post Moved to Other BB Queries http://community.bt.com/t5/Other-BB-Queries/Continual-problem-with-SMTP-password-being-blocked/td-p/...
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Post Moved BT Broadband Desktop help problem

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Hi FrankC
I am sorry this still a problem.
If you could drop me an email please with your BT account and telephone number along with a link back to this thread I'll get this sorted out for you.
Just send to the address in my profile.
With regards to the thread being marked as solved as the original poster you can unmark the thread as solved. Just select 'Options' at the top right of the post. KerryG has posted up a pretty useful guide on this here.
Cheers
Craig
BTCare Community Mod
If we have asked you to email us with your details, please make sure you are logged in to the forum, otherwise you will not be able to see our ‘Contact Us’ link within our profiles.
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Post Moved Chat problems with BT

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I am a new beginner to BT and feel like i am going round in circles. There were a few problems with Plusnet of whom i used to be with. Some of us older people were not born with a coumputer mouse in our hand when we popped out. I hate comments such as its not rocket science and many others, what are they trying to do put people off becing a BT Customer@
I can recieve emails any amount of managers at BT but cant reply to their emails trying to sort out the problems i am having trying to log in to my account.
I recieved my username and password but they dont work.
There are a few questions i would like to ask such as adding 1471 or 1571 to my account?
How do i block unwanted phone calls from insurance firms such as PPI?
How do i help afriend to update his email details?

Post Moved BT Problems Again

Post moved to infinity board http://community.bt.com/t5/BT-Infinity/BT-Problems-Again/td-p/544347
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I was going to put it in the Infinity forum but as there were other similarish ones here, and that my problem is reagrding a connection issue (my modem gets Inifinity just fine), I thought thought the connection issues forum would be the correct place.
Also as HH3 is not Infinity specific, I thought the problem was not necessarily Inifinity specific either
Even so, thanks for putting in the correct place.

Post Moved Connecting-hub-3-infinity-to-smart-tv

Post moved http://community.bt.com/t5/Other-BB-Queries/Connecting-hub-3-infinity-to-smart-tv/td-p/616324
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ABG wrote:
I bought a wireless Panasonic smart tv and keep on having issues with the wireless connection to my hub 3 infinity
I have a netgear router and I connected it up to the tv but the viera connection was not connecting to the router ,so i could not connect ,can any one help
I still cannot believe that even with infinity i still cannot get a strong wifi connection in my house .
It would be better to avoid wireless, and use a direct Ethernet cable or powerline adapter.
See Network connection problems and possible solutions
There are some useful help pages here, for BT Broadband customers only, on my personal website.
BT Broadband customers - help with broadband, WiFi, networking, e-mail and phones.

Post Moved

Post moved to the Lounge http://community.bt.com/t5/The-Lounge/Please-Read-This-Before-Wasting-Your-Life-With-BT/td-p/458657
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Hi gcrim21,
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Post Moved Can anyone explain this baffling puzz...

Post moved to Other BB Queries http://community.bt.com/t5/Other-BB-Queries/Can-anyone-explain-this-baffling-puzzle-with-BT-Total-BB...
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I tend to think that the comments about MAC address filtering and wireless security are a bit misleading - if these things were the problem then it would not work at all as opposed to working sporadically.
I must admit, reading your post I had exactly the same problem moving into a new house last year, my desktop PC in my room would get terrible wireless reception with constant erroring and was practically unusable whilst a laptop sat next to it was just fine. I tried a million different things and eventually bought an external wireless antenna like the one here:
Edimax EA-IO7D 7dBi Indoor Omni-Directional High Gain Antenna with Desktop Stand - 1m Cable
It solved the problem for me though I am still mystified as to what the problem is - I suspect that there is something in the environment causing interference though I don't know what. My house is of average size and fairly modern with thin walls so I would not anticipate any problems.
Some things to try are to move the PC right next to the hub (or vice versa, whichever is easier) and see if this improves things or borrow a wireless router from a friend, turn off all encryption and see what signal strength you get there.

Post Moved error code 0x800ccc0f

Post Moved to other BB Queries http://community.bt.com/t5/Other-BB-Queries/error-code-0x800ccc0f/td-p/521635
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alones wrote:
It is not timeout settings, or firewall, or connectiosn speed. It is a problem with Yahoo.
BT have been tring to fix it for about 2 months now...
Yes there is probably a problem with the Yahoo servers prematurely timing out. But the originator of the thread was looking for some advice on alleviating their problem. The size of the email, timeout settings, firewall, virus scanning and connection speed all potentially have a bearing on the issue. So the advice given is valid but depending on circumstances may be more or less effective.

Post Moved Can't use Openzone or FON. But I could...

Post Moved to Other BB Queries http://community.bt.com/t5/Other-BB-Queries/Can-t-use-Openzone-or-FON-But-I-could-yesterday/td-p/547...
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I had an online chat with a BT Broadband help person, who said she wasn't trained on Openzone and gave me a number to call, where I got a recorded message saying that the BT wi-fi network had "issues". A few hours later the problems disappeared and today everything's fine. So who knows.
Regarding Ts and Cs, if Openzone is bundled with your Total Broadband package there's no volume or time limit, you just have to log in every 30 mins if you go over 10,000 minutes in any given month. Large files are positively encouraged: "Is there a download limit? No. Wireless broadband is perfect for uploading or downloading large files at high speed. Usage is based on time rather than data transfer amount." From https://www.btopenzone.com/help/common-questions/index.jsp#using_8 I'm downloading 50GB+ files via P2P. But perhaps the BT network sees them as lots of small files, as P2P works by chopping them into little bits.
The Openzone Fair Use policy only applies if you buy an Openzone subscription separately. In which case P2P, large files and a 3GB+ monthly volume are "inappropriate". http://www.btopenzone.com/terms-and-conditions/fair-usage-policy.jsp
DS, what did you mean by clearing the connection history? Sounds interesting. Do you mean removing the profile from the Manage Wireless Networks screen?

Post moved BT giving me run around pics included

Post moved to Infinity board http://community.bt.com/t5/BT-Infinity/BT-giving-me-run-around-pics-included/td-p/552425
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ThatDamnGeordie wrote:
yup thats what people say but...... fibre is only in a small part of our town (where i live) and with cabs soo close it wouldnt make sense to have it connected elsewhere ( i can see the telegraph pole carrying the cables to my closest cab )
and yup ive tried those, thanks anyways.
Strange your exchange is less than a mile away. If you enter your landline number into here, What speeds does it estimate for ADSL2+?
Do you share your line with anyone one else?
Your noise margin is slightly higher than the 6db target. Have you tried a quite line test (dial 17070 option 2 from landline) no noise on corded phone but slight dim hum normal on cordless.
I see your hub has a connection time of 2days, have you manually reset it or has it just automatically resynced?
Hopefully when you order BT Infinity they send out an engineer who will install the equipment and give you a new BT Infinity master socket.
jac_95 | BT.com Help Site | BT Service Status
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MOVED: Media Live : Problem with graphics card with vista Ultimate

This topic has been moved to Vista problems.
https://forum-en.msi.com/index.php?topic=112530.0

Thank you for replying. I had no idea I had a response. It is a Windows 7 Home Premium. The game is actually now a few different ones for my child, Baby Luv, Brave & Disney Princesses. None of them will work. I have an Intel Graphics Media Accelerator 3150 graphics card in this (Compaq Presario All-In-One Desktop PC) and I just posted another question in the forum about wanting to know if I can replace the grahics card with a HD card and if so how? I have looked online but can't find an answer. Is it possible to replace the card or with it being an all-in-one is it not possible? Thank you.

Post Moved Infinity-speed

Post moved to infinity http://community.bt.com/t5/BT-Infinity/Infinity-speed/td-p/666668
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I was going to put it in the Infinity forum but as there were other similarish ones here, and that my problem is reagrding a connection issue (my modem gets Inifinity just fine), I thought thought the connection issues forum would be the correct place.
Also as HH3 is not Infinity specific, I thought the problem was not necessarily Inifinity specific either
Even so, thanks for putting in the correct place.

Post Moved Wi-fi-Problems

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