Post Moved Wireless-connection-to-BT-Infinity-...

Post moved http://community.bt.com/t5/Other-BB-Queries/Wireless-connection-to-BT-Infinity-info-required/td-p/64...
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yes infinity like any broadband service is better wired
yes infinity will work wirelessly but not as fast i have seen drops of up to 50% of a wired speeds
there are alternatives to wireless that will give you the best infinity speeds
powerlines are a very good option this lik may help you http://forumhelp.dyndns.info/networking/powerline_operation.jpg they just plug into a power socket and use the household wiring to make the connection between your hub and the PC
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Similar Messages

Post Moved Cannot-connect-through-anonymous-prox...

Post moved to Other BB Queries http://community.bt.com/t5/Other-BB-Queries/Cannot-connect-through-anonymous-proxy/td-p/650446
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You could try reading about wingates, socks and proxies (oh before i forget, turn off java, javascript, cookies, what's related, and smart update ... if you are using IE you're not very smart). Also try installing a firewall, or DHCP or you can learn from me!Here is the info of best 10 proxy software, from which you may try: http://www.techyv.com/article/top-10-free-proxy-software

Wireless connection speed over Infinity 1.

Hi there, I have infinity 1 with the hub in an adjacent room to my computer, and when I do a speed test wirelessly the speed comes out at ~5mpb/s. I understand that wirelessly the speed tends to decrease a little, but why is it so low????

There are many reasons why your wireless speed could be low such as wireless interference, out dated drivers on your computer, and the construction of your property.
If you have a smart phone, download a Wifi Analyser app. It will show you the wireless channels and which one your Homehub is on. You want to find the channel with the least congestion, ie. least number of users. Once you have that you need to change your homehub onto that channel. If you can't use a Wifi Analyser select a channel and see if it improves, if not select another until you find the best one.This will also switch off "smart wireless" that can cause problems.
See link how to change channel on homehub
http://bt.custhelp.com/app/answers/detail/a_id/14094
On your computer, check that the wireless network card drivers are up to date. Use the card manufacturers website rather than Windows which can be out of date.
Make sure that "Smart set up" on the Homehub is turned off
http://bt.custhelp.com/app/answers/detail/a_id/44328/c/
Use this speed tester to check your speeds.
http://speedtest.btwholesale.com/

Post Moved Sudden-drop-in-Broadband-Infinity-spe...

Moved TO Infinity board http://community.bt.com/t5/BT-Infinity/Sudden-drop-in-Broadband-Infinity-speed/td-p/708604
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BT Got back 24hrs later and said there was a fault between exchange and our house which was now fixed, however, no explanation whether this was the cause of the previous problems. Also, yesterday evening HH4 rebooted and after checking the event logs a new PPoE session had started. Called them again and they told me BT would still be carrying out checks on the line - whether that was the case or not I'm not sure as that happened at the start of all this three weeks ago (a new PPoE session started during middle of night) prior to this everything was fine since installation on 31st July.
Also ip profile has dropped from approx 38Mbps to 34Mbps since installation and no-one can explain why.

Post Moved. Connecting-to-my-Home-Network-from-...

Moved to Other BB Queries. http://community.bt.com/t5/Other-BB-Queries/Connecting-to-my-Home-Network-from-abroad/td-p/822524
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There is no way to find out your IP address from a remote location. Its possible that your home hub has locked up, or your broadband line has failed.
Unless you can get someone to check at home, there is nothing you can do.
The home hub does not normally respond to a ping request anyway.
There are some useful help pages here, for BT Broadband customers only, on my personal website.
BT Broadband customers - help with broadband, WiFi, networking, e-mail and phones.

Satellite L500 - Lost wireless connection

My Satellite L500 recently lost wireless connection. I looked up the Realtek wireless device in Device Manager, and it says the device is working properly. I have tried using "ping 192.168.1.1" to reach the router, and I get "Transmit error - general failure".
Any ideas?

Hi buddy,
And now does Windows recognize some WLAN networks in range? Your posting lost wireless connection is not very useful
You should try a WLAN driver update that you can download on official Toshiba page:
http://aps2.toshiba-tro.de/wlan/
If you still cannot find or connect to WLAN networks disable the WLAN power saving mode in Windows power profiles. You have to set it to maximum performance.

Post Moved Connecting-hub-3-infinity-to-smart-tv

Post moved http://community.bt.com/t5/Other-BB-Queries/Connecting-hub-3-infinity-to-smart-tv/td-p/616324
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ABG wrote:
I bought a wireless Panasonic smart tv and keep on having issues with the wireless connection to my hub 3 infinity
I have a netgear router and I connected it up to the tv but the viera connection was not connecting to the router ,so i could not connect ,can any one help
I still cannot believe that even with infinity i still cannot get a strong wifi connection in my house .
It would be better to avoid wireless, and use a direct Ethernet cable or powerline adapter.
See Network connection problems and possible solutions
There are some useful help pages here, for BT Broadband customers only, on my personal website.
BT Broadband customers - help with broadband, WiFi, networking, e-mail and phones.

Post Moved BT don't guarantee Wireless Connections

Post moved to the Lounge http://community.bt.com/t5/The-Lounge/BT-don-t-guarentee-Wireless-Connections/td-p/553439
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Help | A-Z
Wireless
Broadband
Home Network
Port Forwarding
System
Basic Settings
Internet
Connection
VPN
Dynamic DNS
ADSL Line Status
Connection Information
Line state:
Connected
Connection time:
2 days, 03:25:11
Downstream:
3.961 Mbps
Upstream:
939.8 Kbps
ADSL Settings
VPI/VCI:
0/38
Type:
PPPoA
Modulation:
G.992.3 Annex A
Latency type:
Fast
Noise margin (Down/Up):
10.1 dB / 6.0 dB
Line attenuation (Down/Up):
46.7 dB / 28.6 dB
Output power (Down/Up):
19.1 dBm / 12.6 dBm
FEC Events (Down/Up):
0 / 0
CRC Events (Down/Up):
14055 / 382
Loss of Framing (Local/Remote):
0 / 0
Loss of Signal (Local/Remote):
0 / 0
Loss of Power (Local/Remote):
0 / 0
HEC Events (Down/Up):
11028 / 385
Error Seconds (Local/Remote):
461931 / 3753
Hide details
Software version 4.7.5.1.83.8.57.1.3 (Type A) | Time and date 20:17 25/06/12

Post Moved New-to-BT-Infinity-only-just-works-an...

Post Moved toInfinity Board http://community.bt.com/t5/BT-Infinity/New-to-BT-Infinity-only-just-works-and-only-1Mbps/td-p/866208
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They installed a new master socket etc when they put the modem in. There is no phone plugged into the master but there are 3 phones AFTER the master socket (extension terminals inside socket, after filter I guess) . I think they tried it with all those disconnected. As for the signal, I mean the DSL light takes ages to actually come on and sync. I don't use wireless here. I have a long Cat5e cable from modem to bt hub then 2 computers and a CCTV box coming off the hub via LAN.
Property is a farmhouse on unmade track with no other properties nearby served by the phone wires. We are approx 1000m from the main road. I think if they could connect the wires into the cabinet at and of my track they might get the claimed speeds. I did a test using a known phone number of a house near that cabinet and it came back as 64mbps quoted , so theres obviously fibre in that cabinet.
One more thing, there is currently broadband on another line in the same cable coming up my track, which is on my business line, I have kept this running but when infinity working better it can be cut off. I wonder if there could be any interference from one pair of wires to the other having 2 broadband signals travelleing 1000m together. Probably not but just trying to think of everything.

Post Moved Infinity-speed

Post moved to infinity http://community.bt.com/t5/BT-Infinity/Infinity-speed/td-p/666668
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I was going to put it in the Infinity forum but as there were other similarish ones here, and that my problem is reagrding a connection issue (my modem gets Inifinity just fine), I thought thought the connection issues forum would be the correct place.
Also as HH3 is not Infinity specific, I thought the problem was not necessarily Inifinity specific either
Even so, thanks for putting in the correct place.

BT Infinity - Wireless Connection Issues

I have had this product for over a year now, and I have to say it is amazing that I have lasted thislong without throwing the router out of the nearest window!!
Does anyone else experience such poor wireless connections??? i.e. up and down, up and down, up and down, all day long, any time of day, any day of the week. It is shockingly bad!!!
I've changed channels, I've paid for an engineer to check the connection point, even though it's exactly the same one, and in the same position that the engineer installed it.
I'm really at the end of my tether!
Anyone, care to offer any advice?
We are a family of 6, with many many gadgets, i.e. iPads, iphones, Xboxes, laptops, ipods, etc. are we being penalised for having too many wireless devices? Can the BT Infinity product only cope with a certain amount of wireless devices?
PLEASE HELP!!!

If you have tried all the wireless checks/changes ie moved the HH3 off Automatic onto a clear channel.
Inssider is a good free wireless scanner for windows, that can help identify a clear channel to move the HH3 to.
Inssider video HERE.
Then you may want to consider another route. I note in Ady wrote in msg #21 and 25 HERE.
"My Netgear WNDR3700 got delivered today................
WOW! - what a router!!!!
My laptop now connects at 150Mbps and stays like it, Xbox 360 and Apple TV 2 all work flawlessly on the Wireless Network.
What can I say - anyone having issues with the Home Hub 3, get this router, you will not be disappointed!!!"
And more choice HERE.
Please Click On any Text in Blue as that automatically links to information.
PC (NDEGR)

Post Moved Unable-to-connect-to-internet-with-spe...

post moved http://community.bt.com/t5/Other-BB-Queries/Unable-to-connect-to-internet-with-specific-computer/td-...
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Ok..So you mean still cannot accessing the website with Internet connection? Try to use nslookup in command prompt to check whether can resolve domain name correctly. Also make sure you can ping the router's LAN IP from computer.
If not, you can try to use the following DNS servers from OpenDNS.com:
208.67.220.220
208.67.222.222
Hope helps..
picoHat
Home Network, Wireless Network and Computer Networking Made Easy

Post Moved Infinity-New-install-today

Post moved to Inifinity Board http://community.bt.com/t5/BT-Infinity/Infinity-New-install-today/td-p/682502
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Contact the mods or speak to BT, only in extreme cases they will deal within the first 10 days but to me it's very clear something is wrong with your line.
If this helped you please click the Star beside my name.
If this answered your question please click "Mark as Accepted Solution" below.

Post Moved Slow-wireless-speeds

Post Moved to infinity board http://community.bt.com/t5/BT-Infinity/Slow-wireless-speeds/td-p/686652
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no the infinity board is the correct place for your problem the normal tests carried out for broadband speed problems do not work with Infinity there are posters there that can help you on the infinity board
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BT infinity HH4 wireless connection failing with n...

I got bt infinity set up yesterday and ethernet connection to PC and wireless connection to laptop working fine but i can't connect my second PC which is using a netgear wireless usb adapter WG111v2 to connect; this has been working well with my old BT broadband and netgear router; now it recognises the BThome hub4 network and connects to it successfully but browsers get no internet connection; could this have to do with new encryption WPA2 protocols not supported by the relatively dated WG111v2? do i need to buy another wireless adapter device or can I update the WG111v2 software and drivers? or could there be another problem altogether?
been on the phone with the tech support via Indian call center for almost 2 hours but they could not help
thanks for any help or ideas
regards
Patrick

Unfortunately I don't have an HH4 so can only say it's "possible" that the WPA2 on it is AES as that is the most common now. (blame wireless hackers!).
The BT dual band dongle will see you OK.
NOTE if you are running Windows XP you need to optimise your system as XP was never designed for speeds in excess of 30 Mb.
If you need help PM me.

Post Moved Wireless-connection-to-BT-Infinity-...

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