Post-Oct2013 service upgrade behaviors

Question

I have noticed a number of behaviors and issues that appeared that would lead someone looking at the manage.microsoft.com console to have concerns.
 Here is my experience
Shortly after the maintenance cycle completed on the North American pool that I am hosted on (4-6 hours later) all of the Windows 8.0 computers that were internet connected started
getting messages about Intune updating a device. (Turns out that the device was the computer but end users were thinking Printer/Video/etc.)
Some few hours (not minutes) later the little Intune management icon on the task bar would disappear
Sometimes at the same time or a bit later EndPoint Protection would go away (often noticed when the windows "action center" flag pops up with a message about being unprotected)
---Typically by this point the management portal starts reporting issues with clients such as:
Agent health - Agents that are not reporting (often showing that has not connected in 156+ days)
Agent health - Agents that are not installed
Policy Errors
Now on the clients you will be in there odd position of having clients that have a popup telling them that Intune needs them to reboot their computer --
Howerver there seems to be a notification service has not yet deployed which seems to prevent EndPoint from being enabled.
After the reboot of the client computer if you run the Intune Center and then try to launch EndPoint it will tell you talk to your administrator to enable EndPoint protection.
Note: So far it seems (not sure) to produce better results to not reboot until at least 2 hours after the intune icon is back.
Even after the client OS seems happy – (i.e. Intune management agent is running, EndPoint Protection is running) there are still some odd behaviors from the client:
* From within EndPoint protection, telling the client to run an update produces an error - mostly about unable to connect
Now on the management console (even 24 hours later)
most computers were that were showing as not installed where at least now showing "Agent not reporting" -- still with the 154 to 159 days since last report. Drilling into the specific computer and then clicking on the error link allows you to jump
to a troubleshooting webpage which suggests rebooting the client computer.
After the client is rebooted (locally, not remotely) and waiting another 10-12 hours later most of the computers no longer have agent health issues or policy issues.
 I am now seeing that I have an update to make additional approvals for (http://support.microsoft.com/kb/2852565/en-us)
which is odd - I would have thought that updating the new management agent would have been the latest or that any such update would be mandatory, not something which would need additional approvals.
48 hours later --
Client computers seem to be working - 2 reboots each – one performed without automation.
Management console for all but one computer seems happy (other than the Operations Manager SP3 KB update for approval referenced above).
Oddly - deployed software (i.e. that was deployed through the Intune - Managed Software system) seems to have been re-triggered or re-evaluated.  Looking at the (Groups->All Devices
-> All computers) the computer summary it shows under software summary "X devices which do not meet software requirements"
I suspect that is because the software is already deployed - but its odd.
I provide all of the above information as A) I don’t know if this experience is “as expected” and B) maybe it will help others as they are being
upgraded now.
I REALLY wish that the intune client upgrade process did NOT disable endpoint protection at all, much less the hours that most of my systems seem
to have been “unprotected”
-Neil
neilgo

Answer 1

I know this is very old but I’m trying to clean up old posts. Did you ever solve this? If so it would be good if you could post the solution to assist others. If not, at this
stage, as nobody has answered, I would recommend that you call Intune support if the issue still exists.
You will find your local Intune support number here
http://technet.microsoft.com/en-US/jj839713.aspx
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