Posted in another section with no reply perhaps this is the right area...
Hey!
I need major help, this is what I posted in another section...and still haven't got a reply!
"Just got my 1GB nano yesterday. Being a forum addict had to get on here to get help with my problem.
On Saturday night, I had no problems opening iTunes or tranfering music, all this started Sunday night.
Exhibit A:
This is the error report Windows gives me when I click on my itunes shortcut:
Exhibit B:
When I send the error report, this is the message I get:
Please help!!!
Dell Dimension 3100 Windows XP
hiya!
i'm finding it a bit difficult to read the precise message on that second screenshot. (the one about the DLL.) would you mind posting back again with the text?
(it's actually not a message i'm familiar with in this context, but it seems like the most sensible place to start our investigations.)
love, b
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I don't know if this is the right section but I experience the following issue with Adobe Acrobat Pro XI installed on Windows 8.1. When I start Acrobat the related window opens normally but, after some scroll up and down along the document, it blocks, Acrobat doesn't respond to any command I can give and, in place of the pointer arrow, a vertical bar, as the one of the text editor appears. The only way I can stop Acrobat is by means of the task manager. I tried to de-install and the re- install Acrobat but the behaviour is always the same. What can I do??
Have you opened Acrobat and gone to Help>Updates to get an updated install?
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I'm not sure if I am writing this in the correct area (this is my second attempt at posting a question), but I have a comment about a recent store experience in Sandusky, OH. I am not a current Verizon customer, but I was visiting friends and we had to go to the store to get something taken care of. First off, allow me to compliment the nice, new store. Boy, its changed over the past few years ago when I was in last. My comment is mostly directed to one specific employee. When we entered the store, we were "welcomed" by a sloppy dressed gentlemen (his clothes were probably two sizes two small), which really struck me as unusual because every other employee in the store was dressed really "casual" with nice sporty clothing and red shoes. Either way, after being entered into the computer, the gentlemen told me to wander around or have a seat in the back and someone would be with us soon. As soon as we walked away from the door, the gentlemen handed his "duty" off to another employee who took over welcoming people coming in. For whatever reason, I felt glued to him as he stood out to me. After leaving the door, he immediately went to the back of the room, hunched over a cabinet, where he stood for the next 30+ minutes playing on his phone, frowning and not speaking to anyone around him. Again, I found this unusual because everyone else was overly friendly and smiling. I finally decided to walk by and see what he was doing. It appeared that he was texting someone. He paid no attention to me whatsoever as I walked by, just continued to frown and text on his phone. I did take not of his name tag for future reference. His name was Justin. I am assuming he's the manager of the location as he was just standing around while everyone else worked. I do understand that managers aren't necessarily doing the "dirty work" of the employees, but he could have at least found some better fitting clothing (I find it hard to believe Verizon doesn't supply it), been a little friendly, pretended to be busy, and not been texting the entire time we were there. Again, the store was great, the other employees were very helpful, but the manager seemed to be doing is own little thing and it didn't put off a good image for the rest of the store. Just wanted to share my comments.
lisab101,
We appreciate you reaching out to us. We greatly appreciate the feedback that you have provided us. Please know that we will lift this up to management and the issues will be addressed.
Thank you,
RobinD_VZW
Follow us on twitter @VZWSupport -
I have an iMac, 2015 model. operating on OS X 10.10.2 and whenever I click on just about everything in safari it opens a new tab with an ad on it. sometimes the ads are mackeeper or video hosting sites but they are just so annoying.
There is no need to download anything to solve this problem. You may have installed a variant of the "VSearch" ad-injection malware. Follow Apple Support's instructions to remove it.
If you have trouble following those instructions, see below.
Malware is always changing to get around the defenses against it. This procedure works as of now, as far as I know. It may not work in the future. Anyone finding this comment a few days or more after it was posted should look for a more recent discussion, or start a new one.
The VSearch malware tries to hide itself by varying the names of the files it installs. To remove it, you must first identify the naming pattern.
Triple-click the line below on this page to select it, then copy the text to the Clipboard by pressing the key combination command-C:
/Library/LaunchDaemons
In the Finder, select
Go ▹ Go to Folder...
from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return.
A folder named "LaunchDaemons" may open. Look inside it for two files with names of the form
com.something.daemon.plist
and
com.something.helper.plist
Here something is a variable string of characters, which can be different in each case. So far it has always been a string of letters without punctuation, such as "cloud," "dot," "highway," "submarine," or "trusteddownloads." Sometimes it's a meaningless string such as "e8dec5ae7fc75c28" rather than a word. Sometimes the string is "apple," and then you must be especially careful not to delete the wrong files, because many built-in OS X files have similar names.
If you find these files, leave the LaunchDaemons folder open, and open the following folder in the same way:
/Library/LaunchAgents
In this folder, there may be a file named
com.something.agent.plist
where the string something is the same as before.
If you feel confident that you've identified the above files, back up all data, then drag just those three files—nothing else—to the Trash. You may be prompted for your administrator login password. Close the Finder windows and restart the computer.
Don't delete the "LaunchAgents" or "LaunchDaemons" folder or anything else inside either one.
The malware is now permanently inactivated, as long as you never reinstall it. You can stop here if you like, or you can remove two remaining components for the sake of completeness.
Open this folder:
/Library/Application Support
If it has a subfolder named just
something
where something is the same string you saw before, drag that subfolder to the Trash and close the window.
Don't delete the "Application Support" folder or anything else inside it.
Finally, in this folder:
/System/Library/Frameworks
there may an item named exactly
v.framework
It's actually a folder, though it has a different icon than usual. This item always has the above name; it doesn't vary. Drag it to the Trash and close the window.
Don't delete the "Frameworks" folder or anything else inside it.
If you didn't find the files or you're not sure about the identification, post what you found.
If in doubt, or if you have no backups, change nothing at all.
The trouble may have started when you downloaded and ran an application called "MPlayerX." That's the name of a legitimate free movie player, but the name is also used fraudulently to distribute VSearch. If there is an item with that name in the Applications folder, delete it, and if you wish, replace it with the genuine article from mplayerx.org.
This trojan is often found on illegal websites that traffic in pirated content such as movies. If you, or anyone else who uses the computer, visit such sites and follow prompts to install software, you can expect more of the same, and worse, to follow. Never install any software that you downloaded from a bittorrent, or that was downloaded by someone else from an unknown source.
In the Security & Privacy pane of System Preferences, select the General tab. The radio button marked Anywhere should not be selected. If it is, click the lock icon to unlock the settings, then select one of the other buttons. After that, don't ignore a warning that you are about to run or install an application from an unknown developer.
Then, still in System Preferences, open the App Store or Software Update pane and check the box marked
Install system data files and security updates (OS X 10.10 or later)
or
Download updates automatically (OS X 10.9 or earlier)
if it's not already checked. -
I have an ipad mini 1st gen 64 gb (wifi only) and i have problem with some of my apps. These apps have lags when you play with them for a few seconds the apps are having lags are call of duty strike team, gta San Andreas and nfs most wanted.pleas help me
I'm going to guess videos buffer for a while also...
Two possibilities, one is you should close apps on the iPad, the other is your internet speed is not able to handle the demands of a high speed device.
To close apps: Double click home button, swipe up to close the apps.
To solve internet problem, contact your provider. Basic internet is not enough for video games and movies. Your router may be old and slow. -
i have a windows 7 laptop, and my itunes account wont log in, it is logged in on internet explorer on the website but when i come to log in on the itunes software on the laptop it comes up with error (-51) i defo have the right password, help!
fighter19lisa wrote:
that only makes it say its synced, when its not.
No, it does not. It transfers purchases from the iDevice to the computer. The computer must be authorized for the Apple ID that the content was acquired with.
fighter19lisa wrote:
my playlists wont show up on the phone.
Are they selected to sync? Is Manually Manage content on the device selected?
fighter19lisa wrote:
i had to change my password for my aol account again and i still cannot get my email on my phone to even work
What does that have to do with syncing content to the device? FYI, nothing. -
Dock has moved lower with Mountain Lion. This truncates the indicator light below the dock. Has anyone solved this problem?
scottkb2000 wrote:
I'm confused. I just got an email from Apple Support Community (updates) and I see that a "baltwo" response is marked "This solved my question" (no offense directed towards baltwo). The question just seems to be more defined, not resolved. This is an Apple OS problem (seemingly) and needs to be directed towards a technical representative, not the community. I would ask that if anyone knows how to push this issue towards Apple, that is where the solution lies.
File a bug report with Apple via feedback. Do note that this goes through marketing and sales. No telling when it'll get to engineering. Alternatively, if you want to report this issue directly to Apple's engineering, bypassing marketing and sales, send a bug report or an enhancement request via its Bug Reporter system. To do this, register as an Apple Developer—it's free and available for all Mac users and gets you a look at some development software. Since you already have an Apple username/ID, use that. Once a member, go to Apple BugReporter and file your bug report or enhancement request. You'll get a response and a follow-up number; thus, starting a dialog with engineering and you'll be able to track its status. -
Hi there I am having trouble with my outlook express this is the first time it has happened it keeps telling me can't connect to the SMTP server and every password I have tried is incorrect this is for 'iCloud' very frustrating as all our phones are ok
Well I am feeling a bit silly now because that was all I had to do. In the past Workgroup Manager had always opened right up to the list of my users, I never even thought to click on that but apparently that was all that was needed.
I still am not sure how the iChat Server preferences changed themselves on me, but it is not the first time I have had weird "settings" issues with our Snow Leopard Server.
Thanks! -
When I sync my Iphoe 5 & Ipad Air with my outlook calender in Itunes, the events are duplicated every time I re-sync. This should not happen.
Hi tampabay1,
Thanks for visiting Apple Support Communities.
You can use the steps in this article to troubleshoot the duplicated calendar:
iCloud: Resolving duplicate calendars after setting up your calendar application for iCloud Calendar
http://support.apple.com/kb/ts4118
Regards,
Jeremy -
Hi everyone
Not sure if this is the right forum to ask this question, however any redirect is appreciated. Where can I get the download for the latest old mozilla browser. The one with the dinosaur icon before the browser turned firefox. Thanks, JenPhoenix and Firebird were what Firefox was called before Firefox was settled on in 2004, and both used "birds" as the logo. IIRC, the dinosaur was used in the Mozilla Suite.
Here are the earliest versions of the Mozilla Suite. <br />
http://ftp.mozilla.org/pub/mozilla.org/mozilla/releases/
I hope this request for a historical purposes of where Mozilla came from, because those old versions aren't safe to use on the internet any longer. -
I've opened up iTunes and went to buy a song, but then it came up with a box saying "this is the first time you are purchasing an item on this computer" even though my computer is authorised. Then when i put in my password it takes me to the security questions and i dont know what the answers are. What do i do?
A computer can be authorized to play content purchased using a particular Apple ID (the iTunes Store account). However, being authoized to play content is not directly related to being able to buy content using that Apple ID.
For example, a parent may purchase content for a child and authorize the child's computer to play that content, but that does not mean the child is able to purchase content using that Apple ID.
If this is your Apple ID, you should know the answers to the security questions. If you do not, you'll need to contact Apple iTunes Store customer support
http://www.apple.com/support/itunes/contact/ -
MOVED: [Athlon64] Am I posting this on the right board please?
This topic has been moved to AMD SocketA based board.
[Athlon64] Am I posting this on the right board please?technically, this is a development forum, but most of us here know a bit about the java runtime environments as well.
you should be able to access the java console for the java plug-in in your web browser. if you can find that, see if there are any errors of exceptions listed, and post them here. We may be able to tell you why those errors are occuring, if we see what the messages are.
if you can't find the java console, tell us what browser you are using, and we may be able to help you find the console.
- Adam
Message was edited by:
guitar_man_F -
I have a lot of old contacts I want to delete that are on all my devices. If I delete them on my iPad and then sync with my mac, will this delete the contacts on my mac too? And then if I sync my iPhone with my mac will this delete the contacts on my iPhone?
Yes.
If you don't want that to happen, then don't select the "Sync Contacts" option on your next sync. -
my iphone screen has gone white with a few grey lines down the right hand side.. Has anyone any idea how I can solve this and get my screen back to normal..? Thanks
Hi tag71,
If you are having issues with the display on your iPhone, you may find the Display portion of the following article helpful:
iPhone: Hardware troubleshooting
http://support.apple.com/kb/ts2802
Regards,
- Brenden
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