Posting New Topics VERY unintuitive.

I want to post a simple question. I would think that posting a question would not require me having to search "how to post a question". It's VERY annoying that it's not obvious. When I click on a category there should be an obvious link on every page. Even the FAQ's and Help pages, while they make is sound simple, are misleading since a "Post a New Topic" link does NOT show up on every page. VERY, VERY frustrating. Less experienced users should not be made to feel like simpletons as these forums were initially designed for specifically for them. In this day and age it should not be that difficult to make things more intuitive.

I would think that posting a question would not require me having to search "how to post a question".
I think that's true.
I also think that your larger point about the shortfall of intuitiveness of the navigation of AD must be at least partly true. Arguably, evidence to that is in the fact that this Feedback forum is inundated with people posting technical questions.
On the other hand, there is a very clear notice at the top of this forum explicitly requesting that technical issues not be posted here. Links to the main page and instructions about how to go about choosing the appropriate forum in which to post technical questions also appear at the top of this forum. These admonitions and instructions are repeatedly overlooked and/or ignored, however, and this leads me to believe that even if explicit instructions about how to locate an appropriate forum in which to ask a question were added to the top of the main page at Apple Discussions, they would also be overlooked or ignored by at least some people.
One might argue (and they have) that in addition to the suggestion that "+If you need help using Discussions, check out the Help & Terms of Use link in the sidebar to the right+," these or similar instructions should be added to the top of the main page, at minimum, and at the top of the list of forums on the category pages as well, to assure that people who are inexperienced in using this kind of site will be steered in the right direction. Others (including Apple) might disagree, pointing out that the vast majority of users who have ended up on the main page of Apple Discussions know what discussion boards are, have navigated to Apple's Discussions purposefully, and can intuit that the lists of hardware and software items on the main page +might at least be a starting point+ in their search for an appropriate place to begin looking for the place to post their questions.
When I click on a category there should be an obvious link on every page.
Of course, there are obvious links on category pages, but these links are to individual forums. It's rather like going to a restaurant: When we are seated at a restaurant, we are handed menus. In this sense, the Apple Discussions main page can be likened to a restaurant menu. In a restaurant menu, items are divided into various groups; the better the restaurant, the greater the number of categories of food items that are listed on the menu. For example, my favorite restaurant here in New York is an Italian place on Thompson Street with a fair sized menu, divided into categories, including +Antipasti E Salumi+, Primi, Secondi and +Piatti Del Giorno+; there is also a separate menu containing the categories, Formaggi, Dolci, +Caffe E Te+, and another containing +Vino Dolce Al Biccchiere/Bottiglie+, +Vino Liquoroso+, +Grappa e Acquavite e Brandy+, Amaro, and Sambuca. For the purpose of our analogy, let's just focus on the dinner menu:
At the top of the list of categories on the dinner menu is +Antipasti E Salumi+, under which are listed Verdura which includes various small vegetable dishes; Carne, which includes various small meat plates; Insalate, under which various salads are listed, and Pesce, under which are listed various small fish plates. A lot to choose from! How do we decide?
Well, we know it's not enough to tell our server that we want an antipasto (just as it's not enough to tell Apple Discussions' server that we have a question about our Apple product). We need to tell them which antipasto we want. There again, it's not enough to tell our server that we'd like a verdura (as it is not enough to click on the Mac OS X 10.5 Leopard link on the main page here); we need to be specific about which verdura we want (just like we need to choose a specific aspect of Mac OS X 10.5 Leopard about which to post a question) in order to be rewarded, which, in a restaurant, means we are able to enjoy our tasty vegetable plate, and, here in Apple Discussions, that we are able to find a 'Post a new topic' link.
In the end, as I have learned to navigate restaurant menus, I, and most users, have been able to intuit how to navigate the menus here at Apple Discussions without ever having read the Help pages. You can, too!
Good luck!

Similar Messages

  • Please help me find "post new topic" link

    I want to post an issue in the shuffle 1st generation forum but cannot find the "post new topic" link on the page.
    I'm feelin' kinda stupid, and frustrated too!
    obviously, I found the "post new topic" link for this forum, so I don't think it's a browser issue (firefox 1.5.0.10, windoze XP). also, I have signed in with my apple ID.
    here's the link to the forum to which I want to post:
    <http://discussions.apple.com/category.jspa?categoryID=152>
    thanks for your help and patience.
    iMac G4 17" 800MHz 1.5GB ram   Mac OS X (10.4.8)  

    Hi Ellsworth!
    Here is some additional information.
    If you have a question about using Discussions, from this page Feedback about Discussions, click on Post New Topic.
    If you have a Technical question about Apple Hardware, Programs, Services, Technology, Software, Applications, Products, etc, from this page Discussions - Forum Home, select an appropriate Category from one of the twelve divisions.
    For example, under Mac OS X Related Software, choose the Category Mac OS X v10.4 Tiger.
    On the page that opens, select a Forum, such as Installation & Setup, or Using Mac OS X Tiger.
    Most Category pages, have numerous Forums within them.
    But some may have only one, two, or three.
    For example the Safari Category page has three choices listed under Forum / Category, but only one is a Forum: Safari Support forum.
    On Forum pages, there is an option to Post New Topic.
    Click here for all iPod Forums.
    Click here for all iTunes Forums.
    More info here How Is Discussions Content Organized.
    It can be confusing, but explore the different areas, and you will acquire a better understanding of the hierarchy.
    Good Luck!
    ali b

  • Do not see "Post New Topic" in MacBook Pro forum

    In the MacBook Pro forum I do not see "Post New Topic" at the top of the page as I do on others.
    I am logged in and can see my questions and profile.
    MacBook Pro 15" / OS X / Windows XP (BootCamp)   Mac OS X (10.4.7)   MacBook Pro 15" 1.8 GHz / 80 Gb / 512 Ram

    Daniel,
    Please see this post a little ways down this page.
    Several people have already answered this for you.
    (I know, it can be confusing sometimes.)
    http://discussions.apple.com/thread.jspa?threadID=561477&tstart=0
    Hope that will help you figure it out.

  • What to do when there is no "Post new topic" displayed?

    I have encountered the most odd thing. I am trying to get into the Aperture discussion group which I have done many times before but for some reason now, there is no "Post new topic" when I log on. Every other discussion group I try has this message. Other people are still posting on Aperture.
    So I obviously can't post my question there because I can't get in!
    Any ideas as to what is wrong?
    Thanks, John

    John,
    I hate to ask/suggest but are you visiting the particular Aperture forum you wish to post in or just the main Aperture page.
    You must select a sub forum there to see a Post a New Topic link.
    Sorry if that is not the problem but I have seen others make this mistake in other forums and just wanted to suggest in case that is the error.
    best,
    littleshoulders [:-)
    edit: The two sub forums for Aperture are: Aperture Installation, Setup and General Usage and Aperture Book Printing and Design
    Message was edited by: littleshoulders

  • Trouble posting new topic

    I am having trouble posting new topic in the UIX forum. I am getting error "You do not have permission to post in this forum". I am a registered user.
    I found an FAQ for the same but it didnt solve my problem, as the link given in the FAQ (http://www.oracle.com/technology/membership/index.html) redirects me to my profile page.
    I am already a member with Oracle AppsNet, Oracle Learning Network, OTN and Oracle.com
    Thanks in advance

    Hi anitajean!
    You are probably looking on a Category page, and not a Forum page.
    If you have a question, or suggestion, about using Discussions, from this page Feedback about Discussions, click on Post New Topic.
    This is the Forum where you just posted your issue.
    If you have a Technical question about Apple Hardware, Programs, Services, Technology, Software, Applications, Products, etc, from this page Discussions - Forum Home, select an appropriate Category from one of the sixteen divisions.
    For example, under Mac OS X Related Software, choose the Category Mac OS X v10.5 Leopard.
    On the page that opens, select a Forum, such as Installation & Setup, orUsing Mac OS X Leopard.
    Most Category pages, have numerous Forums within them.
    But some may have only one, two, or three.
    For example the Safari Category page has four choices listed under Forum / Category, but only two of them, are Forums:
    Safari For Windows
    Safari for Mac Support forum.
    And the Apple Remote Desktop Category, has only one Apple Remote Desktop Forum.
    On Forum pages, there is an option to Post New Topic.
    Click here for all iPod Forums.
    Click here for all iTunes Forums.
    Click here for all iPhone Forums.
    More info here How Is Discussions Content Organized.
    It can be confusing, but explore the different areas, and you will acquire a better understanding of the hierarchy.
    ali b

  • "Post new Topic" button only works once

    Having posted once into the feedback forums, the link no longer does anything. Had to restart the app to post this!

    So... you don't see the "Post a new topic" button?
    Cheers – Marc.

  • Posting new topics

    Other than here I've NEVER been able to figure out how to
    post a new topic. How to I post a new topic in the quicktime forum? The little icon I clicked here to make this post doesn't exist over there.

    The little icon I clicked here to make this post doesn't exist over there.
    If you're logged in and you're not seeing the "Post a New Topic" link, then you're probably looking at a category page, rather than an actual forum page where you can post. A category page lists the forums within that category. Click on the relevant forum in that list and you'll be able to post there.
    For example the iPod category page lists a large number of more specific iPod forums in which you can post, starting with "Using your Fifth Generation iPod" and "Connecting the Fifth Generation iPod to Windows" and on down the list from there.
    If you're still not sure which kind of page you're on, look at the URL in your address bar. A category page will end with "categoryID=nnn" while a forum page will end with "forumID=nnn."

  • Kad: What is a forum, board, and category and how to post a new topic?

    Disclaimer: Apple does not necessarily endorse any suggestions, solutions, or third-party software products that may be mentioned in the topic below. Apple encourages you to first seek a solution at Apple Support. The following links are provided as is, with no guarantee of the effectiveness or reliability of the information. Apple does not guarantee that these links will be maintained or functional at any given time. Use the information below at your own discretion.
    In the Discussions Feedback board you'll see this quote:
    If your question concerns a hardware or software technical issue, please do not post in this forum — instead, go to the Apple Discussions Homepage, select an appropriate product category and follow the links until you reach the correct forum for your post, then click the Post New Topic link.
    It appears that many still miss this advice as they go ahead and ask in the Discussions feedback page how to post a new topic. This advice is as clear as can be, though some may not understand what the terms are in this quote. To clarify Apple Discussions is organized into the following elements:
    Apple Discussions Homepage
    - Categories of Topics
    - - Individual _Topic Forums_
    - - - Individual _Topic Threads_
    When you enter a Category you will see _Topic Threads_ but no Post New Topic link. The reason for this is that all the threads in each forum are combined beneath the individual Forum links. If you wish to post a new topic in any specific Forum, you have to navigate to the Forum first to post a new topic in that Forum. Don't let the preponderance of views or responders make you think you need to post a "me too". In fact this makes it harder on the original poster to determine what is the cause of their problem. It is better to post your own topic, so you can get more focussed attention, and a wider audience who can help you. If you have a reply that might lead to a solution for the original poster, by all means reply. Otherwise you just contribute to the length of the thread, and don't really help in finding a solution.
    An example of a Category: iMac
    An example of a Forum: Using your iMac G5
    Note also the header of the board says: "Category" or "Forum" to help guide you.
    Be sure also to identify your Mac or operating system before posting in specific forums, as some Macs may look similar. If you need help, ask first.
    Do you want to provide feedback on this User Contributed Tip or contribute your own? If you have achieved Level 2 status, visit the User Tips Library Contributions forum for more information.

    Hi there! 
    Well If what you did is you transfered the Pictures from one folder to another using your phone, the Root folder is the main folder so lets say you transfered it to the memory card the root folder is the memory card.
    Hope tis' help!
    "If you think this post is helpful, please click on the green button"

  • Why can't I post a new topic in the Leopard discussions.

    The option is available in other Apple discussions, but for some reason it's not an option for me in the Leopard area.
    I just want to ask a simple question about why Firefox is now launching every time I restart my computer, but don't want to do so in a discussion about Final Cut or iLife or any of the other forums where posting a new topic is an option because that would be bad etiquette. At the same time, I'm not given much of an option.
    Message was edited by: dddnlb

    Hi dddnlb!
    "Why can't I post a new topic in the Leopard discussions."
    The info posted below is also available in the Announcement How to Post a New Topic
    If you have a Technical question about Apple Hardware, Programs, Services, Technology, Software, Applications, Products, etc, from this page Discussions - Forum Home, select an appropriate Category from one of the sixteen divisions.
    For example, under Mac OS X Related Software, choose the Category Mac OS X v10.5 Leopard.
    On the page that opens, select a Forum, such as Installation & Setup, or Using Mac OS X Leopard.
    Most Category pages, have numerous Forums within them.
    But some may have only one, two, or three.
    For example, the Safari Category page, has three choices listed under Forum / Category:
    Safari For Windows
    Safari for Mac Support forum
    Safari 4 (Beta).
    And the Apple Remote Desktop Category, has only one Apple Remote Desktop Forum.
    From a Category page, select an appropriate Forum to post in.
    On Forum pages, there is an option to Post New Topic.
    More info here How Is Discussions Content Organized?.
    Edit: I have requested that a Host, relocate your Topic to a more appropriate Forum.
    As it will be transferred, it is not necessary for you to repost elsewhere, at this time.
    ali b

  • Why can't I post a new topic in the Safari discussion board?

    When I go to the Safari discussion board, there is no Post New Topic button.
    Why?

    Hi Scot!
    You are probably on the Safari Category page.
    From there, you need to click the Safari Forum page.
    On Forums there is an option to Post New Topic.
    EDIT: Yep!
    ali b

  • Can't post a new topic

    I have been trying to post a new topic without success. First, under the discussions there is no such topic I want to place mine under. I then proceed to do a search under "clock" under which I can find a button to place my new topic.
    Basically I want to place a topic about if someone know any software/hardware on "Biometric punch clock" for the Mac.

    Hi Angel!
    Here is some additional info.
    If you have a question, or suggestion, about using Discussions, from this page Feedback about Discussions, click on Post New Topic.
    If you have a Technical question about Apple Hardware, Programs, Services, Technology, Software, Applications, Products, etc, from this page Discussions - Forum Home, select an appropriate Category from one of the sixteen divisions.
    For example, under Mac OS X Related Software, choose the Category Mac OS X v10.4 Tiger.
    On the page that opens, select a Forum, such as Installation & Setup, or Using Mac OS X Tiger.
    Most Category pages, have numerous Forums within them.
    But some may have only one, two, or three.
    For example the Safari Category page has four choices listed under Forum / Category, but only two of them, are Forums:
    Safari For Windows
    Safari for Mac Support forum.
    And the Apple Remote Desktop Category, has only one Apple Remote Desktop Forum.
    On Forum pages, there is an option to Post New Topic.
    More info here How Is Discussions Content Organized.
    It can be confusing, but explore the different areas, and you will acquire a better understanding of the hierarchy.
    ali b

  • New Topic Posting

    Posting a new topic could be a lot easier. IF there is no category in which to post your topic then you must choose one that will allow at least posting. Then you get questions as to "why are you posting here?" So then you have to search and search until you find a category CLOSE to what you are asking or at least arbitraily ( spelling?) pick a category just to get out a post. At least make the posting easier by putting the new topic button at the beginning of the discussions page?

    Hello Jan,
    I don't understand, if you are requesting a reorganization of Discussions, posting a Tip, or asking for directions to navigate this site, but here is some information.
    If you have a question, or suggestion, about using Discussions, from this page Feedback about Discussions, click on Post New Topic. As you have done.
    If you have a Technical question about Apple Hardware, Programs, Services, Technology, Software, Applications, Products, etc, from this page Discussions - Forum Home, select an appropriate Category from one of the sixteen divisions.
    For example, under Mac OS X Related Software, choose the Category Mac OS X v10.4 Tiger.
    On the page that opens, select a Forum, such as Installation & Setup, or Using Mac OS X Tiger.
    Most Category pages, have numerous Forums within them.
    But some may have only one, two, or three.
    For example the Safari Category page has five choices listed under Forum / Category, but only three of them, are Forums:
    Safari 3 Public Beta for Windows
    Safari 3 Public Beta for Mac
    Safari for Mac Support forum.
    And the Apple Remote Desktop Category, has only one Apple Remote Desktop Forum.
    On Forum pages, there is an option to Post New Topic.
    Click here for all iPod Forums.
    Click here for all iTunes Forums.
    More info here How Is Discussions Content Organized.
    It can be confusing, but explore the different areas, and you will acquire a better understanding of the hierarchy.
    ali b

  • Starting New Topics

    The whole point of this forum is sharing issues and receiving help. So why don't I have a "post new discussion" button on any of the support forums? That leaves me only the option of hijacking an existing thread trying to get help. The online support service doesn't work and Apple doesn't allow ordinary customers to contact them after a few months (when most problems will happen).
    Is the lack of a posting button inherent in all users or have I somehow incurred the wrath of Steve Jobs :)?
    Message was edited by: Clumpy

    Hi Clumpy!
    If you have a question, or suggestion, about using Discussions, from this page Feedback about Discussions, click on Post New Topic.
    If you have a Technical question about Apple Hardware, Programs, Services, Technology, Software, Applications, Products, etc, from this page Discussions - Forum Home, select an appropriate Category from one of the sixteen divisions.
    For example, under Mac OS X Related Software, choose the Category Mac OS X v10.4 Tiger.
    On the page that opens, select a Forum, such as Installation & Setup, or Using Mac OS X Tiger.
    Most Category pages, have numerous Forums within them.
    But some may have only one, two, or three.
    For example the Safari Category page has four choices listed under Forum / Category, but only two of them, are Forums:
    Safari For Windows
    Safari for Mac Support forum.
    And the Apple Remote Desktop Category, has only one Apple Remote Desktop Forum.
    On Forum pages, there is an option to Post New Topic.
    Click here for all iPod Forums.
    Click here for all iTunes Forums.
    Click here for all iPhone Forums.
    More info here How Is Discussions Content Organized.
    It can be confusing, but explore the different areas, and you will acquire a better understanding of the hierarchy.
    ali b

  • I'm unable to reply or post new discussion via firefox - Help :(

    I'm unable to reply or post new topics.
    the text window will not load.
    I'm under firefox 3.0.12 and I post this msg via safari.
    also,
    everyday it will log me out, or every few hours. why is that?
    shlomit

    No problem here with FF 3.0.12 on Windows XP.
    There are definitely issues with the cookies and coordinating logout between Adobe and Jive servers. I've tried to remember to always log out and then back on again first thing each day.
    Peter

  • New Topic

    I would like to post a question about DVD Player and aspect ratio, but cannot find any discussion forum except this one to post a new topic. So how do I post a question about DVD Player and aspect ration?

    Hi Schof!
    "... but cannot find any discussion forum except this one to post a new topic."
    The info posted below is also available in the Announcement How to Post a New Topic
    If you have a Technical question about Apple Hardware, Programs, Services, Technology, Software, Applications, Products, etc, from this page Discussions - Forum Home, select an appropriate Category from one of the sixteen divisions.
    For example, under Mac OS X Related Software, choose the Category Mac OS X v10.6 Snow Leopard.
    On the page that opens, select a Forum, such as Installation & Setup, or Using Mac OS X Snow Leopard.
    Most Category pages, have numerous Forums within them.
    But some may have only one, two, or three.
    For example, the Safari Category page, has two choices listed under Forum / Category:
    Safari For Windows
    Safari for Mac Support forum.
    And the Apple Remote Desktop Category, has only one Apple Remote Desktop Forum.
    Click here to access the iPod Category page, and here for the iTunes Category page.
    Click here for the iPhone Category page.
    From a Category page, select an appropriate Forum to post in.
    On Forum pages, there is an option to Post New Topic.
    More info here How Is Discussions Content Organized?.
    It can be confusing, but explore the different areas, and you will acquire a better understanding of the hierarchy.
    ali b

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