Potential new customer - installation query

Hi,
I'm currently looking to swap to a fibre provider, but have a question regarding the installation of the new master socket.
When we bought our house it had two BT lines, one line going from the grey junction on the outside of the house through the wall into the living room (assume master socket) and from there to other rooms in the house. The the phone line runs from this junction box around the outside of the house into the downstairs study.
We only needed one line when we purchased the house so we activated the one into the living room. When we had 'issues' with this line the very nice man from BT spliced the second phone line into the existing live one in the junction box to activate the socket in the study (and the Internet works fine from here).
My question is, with a new master socket faceplate being installed with Infinity will this slightly bodged arrangement still work?
Solved!
Go to Solution.

Banjo789 wrote:
Thanks for the reply. I will need the new master socket in the study as that's were the kit is.
1. As you said it's the voice that's the issue. We already have an external cable (second phone line) that runs around the side of the house to the study from the junction box. Would this cable be used to carry the new data fibre link to the study or would a new cable be used?
2. If the engineer needs to tack a new fibre cable around the house to the mastersocket in the study, could he then use the old telephone cable to carry the voice signal back to the old master socket in the living room?
I assume that you are planning to get an FTTC (Fibre to the Cabinet installation) and not FTTP (FTT Premises).
Your new service is then delivered to your house by normal telephone wires.  So fibre cables are not involved at your house. 
To avoid confusion let us talk about the voice signal (VS) and broadband signal (BS).
The VS and BS come in together and need to go to the study.
This means that your current master socket in the living room needs to be disconnected from the external cable and some cable either the existing one or a new cable takes the joint signal to the study.
In the study the new master socket has one point that delivers the BS and this is the only one that does so.
It also has another point that delivers the VS.  Within the new master socket a cable or cables can be connected that take the VS to other sockets.  
It is likely that to save wiring the engineer will take a  VS cable (either the existing one or a new cable)  from the new master socket back to what was the old master socket and use this  as a distribution point for your other extensions assuming it does not exceed the maximum number of extensions.   You also do not need filters on any extension anymore.
So in answer to your questions.
Question 1.  Either can be used.
Question 2.  He will not use a fibre cable but a normal telephone cable and in this case he could use the old cable back to the master socket.
All of the above I said (but with other options) in my original post. Hopefully this is clearer.

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